AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 822
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 864
Reviews Accepted: 863
Reviews Rejected: 1
863 reviews
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Experience Travel Group by Happy Traveller, 16 Feb 2023
Holiday Rating:

Peace of mind allowing freedom to fully enjoy

4 weeks touring north and south Thailand ending on one of the islands

4 weeks touring north and south Thailand ending on one of the islands

Rating for tour operator:

Experience Travel Group (ETG) only specialise in Asia and tailor to individuals requirements. They know all about customer service

Experience Travel Group responded to this review on 16 Feb 2023:

Thank you so much Andy, for trusting us once again. We loved hearing about your trip on return - Holly shared your feedback. Trips like this we why we exist!

Best,

Team ETG

Experience Travel Group by Bwana Safari, 15 Feb 2023
Holiday Rating:

Wonderful trip to Sri Lanka!

We toured the island for three weeks staying in generally excellent boutique hotels arranged by Experience Travel Group

We toured the island for three weeks staying in generally excellent boutique hotels arranged by Experience Travel Group

Rating for tour operator:

Excellent attention to detail and understanding of our needs.

Experience Travel Group responded to this review on 15 Feb 2023:

Hi Jonathan

Delighted to hear you had such a good time in Sri Lanka! Thanks for the detailed feedback you sent through as well.

We look forward to organising Indochina for you!

Speak soon,

James & Team ETG

Experience Travel Group by Sunbirds, 12 Feb 2023
Holiday Rating:

Amazing

Everything we did exceeded expectation. Memories to last a lifetime!

Everything we did exceeded expectation. Memories to last a lifetime!

Rating for tour operator:

Outstanding.

Experience Travel Group responded to this review on 12 Feb 2023:

Wow - couldn't ask for more! Thanks so much for taking the time to write this review.

Best,

TEAM ETG

Cambodia and Vietnam Classic by Ziggyy, 22 Jan 2023
Holiday Rating:

In such amazingly capable hands

An 18 day trip to Vietnam and Cambodia. Multi venues. The whole thing was organised by ETG and went smoothly like clockwork.

An 18 day trip to Vietnam and Cambodia. Multi venues. The whole thing was organised by ETG and went smoothly like clockwork.

Rating for tour operator:

ETG. Have travelled with them before to Sri Lanka. Could not imagine booking to go to Asia with anyone else. They are so confidence-inducing

Experience Travel Group responded to this review on 23 Jan 2023:

Hi John,
So pleased you were able to travel with us again and have such an excellent holiday. Thank you very much for taking the time to write this review too - it is much appreciated. We look forward to planning another trip to Asia with you again soon.
Best,
TEAM ETG

Experience Travel Group by Roy, 18 Jan 2023
Holiday Rating:

A truly memorable trip to Oman

We wanted to combine some luxury hotel time with an experience of the real Oman and ETG proved more than capable in every respect. Thank you!

We wanted to combine some luxury hotel time with an experience of the real Oman and ETG proved more than capable in every respect. Thank you!

Rating for tour operator:

ETG is a specialist high end operator specialising in a selection of countries including Oman

Experience Travel Group responded to this review on 19 Jan 2023:

Delighted to hear! We're so pleased you had a wonderful time. Thank you very much for taking the time to post this review too. We look forward to hearing from you in the future.

Best,

Team ETG

Backroads of Laos by Marc, 7 Jan 2023
Holiday Rating:

A fantastic, relaxing holiday in Laos with many wonderful experiences

We entered Laos from Northern Thailand and spent 2 very relaxing days cruising down the Mekong River to Luang Prabang. We had 4 days in Luang Prabang which was fabulous. Such a lovely, interesting town with so many interesting experiences nearby. We then spent a couple of days in Oudomxay which included a visit to several hill villages, and a couple of days in Vientiane. We then had 5 wonderful nights in La Folie Lodge near Champasak - relaxing ...

We entered Laos from Northern Thailand and spent 2 very relaxing days cruising down the Mekong River to Luang Prabang. We had 4 days in Luang Prabang which was fabulous. Such a lovely, interesting town with so many interesting experiences nearby. We then spent a couple of days in Oudomxay which included a visit to several hill villages, and a couple of days in Vientiane. We then had 5 wonderful nights in La Folie Lodge near Champasak - relaxing by the pool and visiting nearby temples and other attractions. We finished up in Ho Chi Minh City for a couple of days - the highlight was the evening Vespa tour - exhilarating and such fun!

Rating for tour operator:

The tour operator was fantastic - helping us put together a tour that was tailored very specifically for us with just the right balance between interesting experiences and relaxation. They had experienced personally everything they recommended and therefore nothing disappointed during our tour. A superb personal service!

Experience Travel Group responded to this review on 07 Jan 2023:

Sounds like you had a wonderful trip! Laos is such an interesting, beautiful and underestimated country, we love it when people head out there to explore it. We are so pleased you enjoyed exploring it.

Thanks,
Team ETG

Backroads of Laos by KevinG, 5 Jan 2023
Holiday Rating:

First time visiting Laos

Our 3 week holiday started with a few days in Thailand before crossing the border into Laos where we spent the majority of our time, finishing off with 2 days in Ho Chi Minh city in Vietnam. The whole trip was fantastic but Laos was a real highlight. It is far less developed and far more rural than Thailand or Vietnam. For most of the time in Laos we felt like we were amongst very few tourists, so it really felt like we were seeing it before ...

Our 3 week holiday started with a few days in Thailand before crossing the border into Laos where we spent the majority of our time, finishing off with 2 days in Ho Chi Minh city in Vietnam. The whole trip was fantastic but Laos was a real highlight. It is far less developed and far more rural than Thailand or Vietnam. For most of the time in Laos we felt like we were amongst very few tourists, so it really felt like we were seeing it before it becomes too commercialised. The countryside was beautiful and the people were really gentle, friendly and kind. Highlights were our 2 day boat trip down the Mekong. The ancient capital Luang Prabang - which was a fantastic small city with loads to see and do. Then 5 nights chilling at La Folie Lodge on an island in the Mekong which was really relaxing and felt 'cut off'. We finished up with a busy but really interesting and fun couple of days in Ho Chi Minh where the highlight was the night time scooter tour which was just exhilarating and fun. All in all a great trip.

Rating for tour operator:

Experience Travel were really good. The organisation and itinerary were excellent. All went like clockwork. The activities we had chosen were all great, with the standout one being the visit to the rice farm outside Luang Prabang - a fascinating and fund half day. All in all Experience Travel had organised the perfect balance of travelling, activities and relaxing.

Experience Travel Group responded to this review on 05 Jan 2023:

Thank you so much for your wonderful feedback. We couldn't agree more- Loas is a real hidden gem with so much to offer! It is often overlooked for it's well known neighbours, so we love organising trips there to help people discover it's magic.

Team ETG

Experience Travel Group by Big Cog, 4 Jan 2023
Holiday Rating:

TEMPLES, TIGERS, MOUNTAINS AND SO MUCH MORE

A 5 week tour in India visiting Northern India (Golden Triangle ++), Kererla and Goa. We mostly spent 3 nights at each location to provide an in-depth experience of each locality. The accommodation was mostly Homestays and small boutique guest houses. The accommodation, locations and experiences were extremely varied and always fascinating. On most days we had a driver and guide who added enormously to the tour. As well as seeing the usual ...

A 5 week tour in India visiting Northern India (Golden Triangle ++), Kererla and Goa. We mostly spent 3 nights at each location to provide an in-depth experience of each locality. The accommodation was mostly Homestays and small boutique guest houses. The accommodation, locations and experiences were extremely varied and always fascinating. On most days we had a driver and guide who added enormously to the tour. As well as seeing the usual commercial tourist attractions we were able to get of the beaten track. meet local people and gain a much greater understanding of the culture and nature of each location. We have been home for over a month and are still buzzing about the holiday.

Rating for tour operator:

We had very attentive and expert service from James our Experience Travel Group advisor. He always responded promptly and was very professional with all our queries and questions. He took time to work closely with us to match the tour to our precise needs and requirements. We were fully informed and updated at all stages of the planning. The quality of the guides and representatives in India was exemplary. All gave generously of their time and knowledge so we gained a good appreciation of each location. All activities were well planned and all arrangements went extremely smoothly. ETG planned and ensured a trip which has provided us with memories which will last for a life time.

Experience Travel Group responded to this review on 04 Jan 2023:

Hi,

Wow! Thank you so very much for taking the time to post this wonderful review. We're buzzing to read it!

Very much look forward to hearing from you again in the future.

All the best,

Team ETG

Experience Travel Group by HappyHighlander, 4 Jan 2023
Holiday Rating:

First time in Indochina

Our holiday was fabulous, from start to finish, organised very well and did not disappoint. We will def go back again and would recommend ETG 100%

Our holiday was fabulous, from start to finish, organised very well and did not disappoint. We will def go back again and would recommend ETG 100%

Rating for tour operator:

Very informative and super efficient

Experience Travel Group responded to this review on 04 Jan 2023:

Hi,
Thank you so much for taking the time to write and post this review. We're so pleased you had such a great trip.
We look forward to hearing from you again!
Best,
Team ETG

Thailand Family Experience by E.E.D., 16 Nov 2022
Holiday Rating:

Unforgettable unique trip of a lifetime

There really is not a bad word to say about this trip. Every detail had been considered in the planning prior, right through to the very last minute of our time in Thailand. Our hopes and dreams for the trip had been listened to and applied in every way. We got to see every aspect of Thailand both the well known areas but also the lesser known, off the beaten track. Not only was it the travel consultant Sara who made this trip special but the ...

There really is not a bad word to say about this trip. Every detail had been considered in the planning prior, right through to the very last minute of our time in Thailand. Our hopes and dreams for the trip had been listened to and applied in every way. We got to see every aspect of Thailand both the well known areas but also the lesser known, off the beaten track. Not only was it the travel consultant Sara who made this trip special but the in country guides whose knowledge and passion shone through continuously. Our children were engaged and immersed in the cultural experience.

Rating for tour operator:

This is the first time we have used a tour operator for such a trip. The Experience Travel Group have done such an incredible job I am not sure we could do another trip any other way with any other company. The effort taken to create the bespoke itinerary is second to none - they listen and apply all their knowledge ensuring the trip meets all your needs and more.

Experience Travel Group responded to this review on 16 Nov 2022:

Thank you Emma for your kind feedback. We're all delighted that your whole family enjoyed travelling in Thailand the ETG way!
Looking forward to your next travels with us - Nepal & Bhutan next year.
best wishes from Sara & ETG Team