AITO: The Association of Independent Tour Operators
Undiscovered Destinations

Undiscovered Destinations Traveller Reviews

Reviews of Undiscovered Destinations

Overall Company Rating
97%
Excellent 230
Good 27
Average 1
Poor 0
Terrible 1
Reviews Submitted: 259
Reviews Accepted: 258
Reviews Rejected: 1
258 reviews
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Undiscovered Destinations by Mrs C D 16, 8 Jun 2016
Holiday Rating:

Fascinating

Wonderful experience seeing the burning Mountain, the mud volcanoes and having An oil bath. Excellent food and itinerary.

Wonderful experience seeing the burning Mountain, the mud volcanoes and having An oil bath. Excellent food and itinerary.

Rating for tour operator:

Very professional and responsive

Undiscovered Destinations responded to this review on 09 Jun 2016:

Thank you for the feedback

Undiscovered Destinations by Mrs C D 16, 8 Jun 2016
Holiday Rating:

Fascinating

Wonderful experience seeing the burning Mountain, the mud volcanoes and having An oil bath. Excellent food and itinerary.

Wonderful experience seeing the burning Mountain, the mud volcanoes and having An oil bath. Excellent food and itinerary.

Rating for tour operator:

Very professional and responsive

Undiscovered Destinations responded to this review on 09 Jun 2016:

Thank you for the feedback.

Undiscovered Destinations by Smithp139, 31 May 2016
Holiday Rating:

Fabulous trip in a misunderstood country

This trip gave an excellent overview of Iran's main highlights and some hidden gems as well. There was plenty of opportunity to talk to the wonderfully warm and welcoming people of Iran. The hotels were clean and comfortable and the transport of a very high standard; much appreciated as there were a few days that covered a lot of miles. We had an top clas guide who was a mine of information and a an excellent driver.

This trip gave an excellent overview of Iran's main highlights and some hidden gems as well. There was plenty of opportunity to talk to the wonderfully warm and welcoming people of Iran. The hotels were clean and comfortable and the transport of a very high standard; much appreciated as there were a few days that covered a lot of miles. We had an top clas guide who was a mine of information and a an excellent driver.

Rating for tour operator:

Undiscovered Destination s are a great company to travel with. They are very knowledgeable and were extremely helpful when the visa process changed at very short notice. They sorted out an issue that I had very promptly. The tours are very well put together and excellent value for money. I also really like the smaller group size; never more than 12, which lends itself to a much more enjoyable experience.

Undiscovered Destinations responded to this review on 09 Jun 2016:

Thank you for the feedback and we are delighted that you enjoyed Iran.

Undiscovered Destinations responded to this review on 09 Jun 2016:

Thank you so much.

Undiscovered Destinations by Lynn, 27 May 2016
Holiday Rating:

Belarus, a forgotten part of Europe

An excellent tour of a little-known country. First-class guide and driver.

An excellent tour of a little-known country. First-class guide and driver.

Rating for tour operator:

Undiscovered Destinations continue to provide an excellent personal service, with trips to unusual destinations.

Undiscovered Destinations responded to this review on 09 Jun 2016:

Thank you for the feedback.

Undiscovered Destinations by Reza, 26 May 2016
Holiday Rating:

Fantastic trip to Iran

We have just enjoyed a14 day holiday in Iran which opened our eyes to today's modern Iran rather than that portrayed by the media. Whilst the monuments and cities were often stunning the most enjoyable part of the holiday was the interaction with the local people. They were so friendly and keen to chat with us on all aspects of life both in Iran and in the West. We have travelled a lot but never felt so safe or so welcomed.

We have just enjoyed a14 day holiday in Iran which opened our eyes to today's modern Iran rather than that portrayed by the media. Whilst the monuments and cities were often stunning the most enjoyable part of the holiday was the interaction with the local people. They were so friendly and keen to chat with us on all aspects of life both in Iran and in the West. We have travelled a lot but never felt so safe or so welcomed.

Rating for tour operator:

Undiscovered Destinations were outstanding with a superb local guide

Undiscovered Destinations responded to this review on 28 May 2016:

We are delighted that Mr and Mrs Davison enjoyed their visit to Iran. It is a wonderfully welcoming country and their feedback will help to encourage others to visit.

Undiscovered Destinations by Steve Nolan, 5 May 2016
Holiday Rating:

Great trip around Laos get there before it changes.

We toured around Laos from Luang Prabang through the countryside including climbing waterfalls night time river safaris, local villages and jungle tours. Local markets which you just have to see to believe. You have to arrange to go and see this interesting country which is sandwiched between the two tourist giants of Thailand and Vietnam and is so very different from both of them.

We toured around Laos from Luang Prabang through the countryside including climbing waterfalls night time river safaris, local villages and jungle tours. Local markets which you just have to see to believe. You have to arrange to go and see this interesting country which is sandwiched between the two tourist giants of Thailand and Vietnam and is so very different from both of them.

Rating for tour operator:

Undiscovered Destinations did it again. I have no idea how they manage to understand exactly what I want from a trip and match the itinerary so well. They always seem to provide something special and all credit to them for knowing the locations so well and matching these to my requirements. Also the price is competative and you are assured of value for the money you spend.

Undiscovered Destinations responded to this review on 06 May 2016:

So pleased you enjoyed it. Thanks for your kind comments and we look forward to welcoming you on tour with us in China later in the year!

Undiscovered Destinations by Mrs H D 16, 26 Apr 2016
Holiday Rating:

A comprehensive travel in Silk Road territory

A fairly comprehensive travel around the major sights of Uzbekistan, Turkmenistan and Tajikistan - a small group with efficient local guides who all had a good knowledge of English and good senses of humour.

A fairly comprehensive travel around the major sights of Uzbekistan, Turkmenistan and Tajikistan - a small group with efficient local guides who all had a good knowledge of English and good senses of humour.

Rating for tour operator:

A very efficient organisation

Undiscovered Destinations by noggin, 13 Apr 2016
Holiday Rating:

An amazing experience that differed significantly from what was advertised

A journey through west Africa starting in rapidly developing Senegal and travelling into Guinea Bissau parts of which haven't changed in centuries. Hot and dusty , a fascinating mix of French and Portugese colonial culture venturing far off the tourist track. The Bijagos archipelago provides an ancient and remote tribal culture and some rare wildlife viewing opportunities.

A journey through west Africa starting in rapidly developing Senegal and travelling into Guinea Bissau parts of which haven't changed in centuries. Hot and dusty , a fascinating mix of French and Portugese colonial culture venturing far off the tourist track. The Bijagos archipelago provides an ancient and remote tribal culture and some rare wildlife viewing opportunities.

Rating for tour operator:

Undiscovered destinations are well informed and well organised - although their foreign counterparts sometimes try to scupper their carefully considered plans !

Undiscovered Destinations responded to this review on 23 Apr 2016:

Thank you for your feedback. Unfortunately your tour was subject to some unexpected changes. After further investigation we realised that inadvertently we had sent you an old version of the tour itinerary. From time to time changes will be made to tours, often based on feedback or suggestions from our travellers. Although any changes are always made with the primary aim of improving the experience for our customers, it is important that any amendments to the advertised programme are advised before departure. On this occasion due to an exceptionally busy period in our office we failed to do this and I apologise for any inconvenience caused. I am pleased that you still had an amazing experience in what is a little visited corner of Africa. Jim Louth, Director, Undiscovered Destinations.

Undiscovered Destinations responded to this review on 23 Apr 2016:

Thank you for your kind comments.

Undiscovered Destinations by Graham, 26 Mar 2016
Holiday Rating:

Brilliant!

From the mania that is Dhaka to the peaceful Sunderbans, Hill tracts and Cox's Bazaar we couldn't have asked for more from the welcoming people of Bangladesh.

From the mania that is Dhaka to the peaceful Sunderbans, Hill tracts and Cox's Bazaar we couldn't have asked for more from the welcoming people of Bangladesh.

Rating for tour operator:

Everything handled promptly and efficiently but in a friendly manner.

Undiscovered Destinations by stokechic, 23 Mar 2016
Holiday Rating:

Fascinating visit to the Land of the Black Pharaohs

Deserted archeological sites, wonderful Nubians offering endless hospitality, and Nubian nomads scratching a living from the desert. Sudan was full of surprises. It's a fascinating place to visit - probably best if you've visited and loved Egypt and want more of the same, without lots of tourists but with fairly basic conditions and long, hot drives between sites. The untapped archaeology is really incredible. The pyramids are taller and ...

Deserted archeological sites, wonderful Nubians offering endless hospitality, and Nubian nomads scratching a living from the desert. Sudan was full of surprises. It's a fascinating place to visit - probably best if you've visited and loved Egypt and want more of the same, without lots of tourists but with fairly basic conditions and long, hot drives between sites. The untapped archaeology is really incredible. The pyramids are taller and narrower than in Egypt and generally very well preserved, and the other sites and tombs we visited were amazing - at many sites we were the only ones there. The biggest surprise of all however was the Sudanese people who were incredibly welcoming and friendly and made the holiday a very memorable time.

Rating for tour operator:

Undiscovered Destinations were quick to respond, very knowledgeable and incredibly efficient. They knew all the information and it was provided clearly and quickly making the decision to book with them very simple. Arrangements on the trip flowed completely and with our small group, outstanding guide and very good drivers, this really was a fantastic and diverse trip majoring on the architecture but with plenty of opportunity to meet Nubian people along the way. A superb company and I would certainly travel with them again.