AITO: The Association of Independent Tour Operators
Undiscovered Destinations

Undiscovered Destinations Traveller Reviews

Reviews of Undiscovered Destinations

Overall Company Rating
97%
Excellent 241
Good 29
Average 1
Poor 0
Terrible 1
Reviews Submitted: 272
Reviews Accepted: 271
Reviews Rejected: 1
271 reviews
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Undiscovered Destinations by Ellie ‘76, 6 Nov 2025
Holiday Rating:

Discovering Uzbekistan

10 days in a small group, with an excellent guide, visiting many of the highlights of the country and being introduced to its history and customs.

10 days in a small group, with an excellent guide, visiting many of the highlights of the country and being introduced to its history and customs.

Rating for tour operator:

Excellent selection of tours, well planned; very responsive administration.

Undiscovered Destinations responded to this review on 07 Nov 2025:

Thank you very much for your feedback. We’re delighted to hear that you enjoyed your ten days in Uzbekistan and that the small group format, together with your guide’s knowledge, helped you gain a real insight into the country’s history and culture. It’s wonderful to know the tour delivered the experience we aim for, and we hope you’ll consider travelling with us again in the future.

Undiscovered Destinations by Jer, 28 Oct 2025
Holiday Rating:

A truly Undiscovered Destination.

The people made the trip, both other travellers (all well travelled) and the locals. A very friendly place with a warm welcome. Some typical african bureaucracy, but it all worked.

The people made the trip, both other travellers (all well travelled) and the locals. A very friendly place with a warm welcome. Some typical african bureaucracy, but it all worked.

Rating for tour operator:

All booked within 10 working days of travel, so well done for a late booking.

Undiscovered Destinations responded to this review on 30 Oct 2025:

Thank you for sharing your feedback. We are really glad to hear the friendly welcome and your fellow travellers helped make the trip so enjoyable. There can sometimes be a bit of bureaucracy when travelling in Africa, however it is great to know everything worked out smoothly. We are also pleased we could organise your trip at such short notice so you could enjoy this experience.

Undiscovered Destinations by Di B , 25 Oct 2025
Holiday Rating:

Bhutan - my best holiday yet

I loved my trip everything was excellent I was so pleased and

I loved my trip everything was excellent I was so pleased and

Rating for tour operator:

Lots of help and information. Good communications. Excellent tour notes and finding flights and additional accommodation when needed. Also transfers from airport to the hotel. A seamless well planned trip from start to finish.

Undiscovered Destinations responded to this review on 27 Oct 2025:

Thank you so much for your wonderful feedback. We are so happy to hear it's your best holiday!

Undiscovered Destinations by SteveO, 21 Oct 2025
Holiday Rating:

Just Amazing!

Azerbaijani tour with Naxcivan extension. The highlights just kept on coming. Not a dull day in the itinerary. The extension to Naxcivan was worth doing and provided the best experience of all - a hike up to Alinja Castle, 1700 steps to see a ‘mini Machu Picchu’

Azerbaijani tour with Naxcivan extension. The highlights just kept on coming. Not a dull day in the itinerary. The extension to Naxcivan was worth doing and provided the best experience of all - a hike up to Alinja Castle, 1700 steps to see a ‘mini Machu Picchu’

Rating for tour operator:

No problems at all with the process. all the guides were excellen. The transport exceeded our expectations. Hotels were good and the food provided was excellent

Undiscovered Destinations responded to this review on 21 Oct 2025:

Thank you so much for your lovely feedback! We’re thrilled to hear you enjoyed every day of the trip and that the Naxcivan extension was such a highlight. The climb to Alinja Castle really is something special; a true hidden gem! We’re so pleased it left such an impression!

Undiscovered Destinations by Trainee Vampire, 17 Oct 2025
Holiday Rating:

Rpoumanian delights

Interesting mix of countryside, Danube delta, cities and churches.

Interesting mix of countryside, Danube delta, cities and churches.

Rating for tour operator:

Efficient

Undiscovered Destinations responded to this review on 20 Oct 2025:

Thank you for your feedback for our Romania tour, we are so pleased you enjoyed the itinerary and diversity of the landscapes

Undiscovered Destinations by Rosie Lux, 13 Oct 2025
Holiday Rating:

Mixed emotions

Took away many memorable moments for the week spent in Copacabana, Uyuni salt flats and Sud Lipez. Wouldn't waste my time visiting Potosi, Sucre and Santa Cruz - apart from a few hours in Sampaita, which was the only highlight of the second week spent in Bolivia

Took away many memorable moments for the week spent in Copacabana, Uyuni salt flats and Sud Lipez. Wouldn't waste my time visiting Potosi, Sucre and Santa Cruz - apart from a few hours in Sampaita, which was the only highlight of the second week spent in Bolivia

Rating for tour operator:

There was a problem with the booking, but they organised a trip specially for me to compensate for the mix-up.

Undiscovered Destinations responded to this review on 14 Oct 2025:

Thanks for sharing your thoughts. We’re really glad you enjoyed Copacabana, the Uyuni salt flats, and the Sud Lipez region. Sorry to hear the second part of the trip wasn’t as enjoyable, but we appreciate your honest feedback. We hope to see you again on one of our tours soon!

Undiscovered Destinations by KateR, 9 Oct 2025
Holiday Rating:

Surreal, sublime and superb!

Bolivia has so much variety, and it is vivid and colourful. So often we were gasping at the unreal beauty of the landscape. It's been a long time since I did a holiday with so many WOW moments.

Bolivia has so much variety, and it is vivid and colourful. So often we were gasping at the unreal beauty of the landscape. It's been a long time since I did a holiday with so many WOW moments.

Rating for tour operator:

UD does what it says on the tin!

Undiscovered Destinations responded to this review on 09 Oct 2025:

Thank you so much for your wonderful feedback on your recent tour to Bolivia. We’re delighted to hear that you enjoyed so many unique experiences, and we truly appreciate you taking the time to share your thoughts. We hope to have the pleasure of arranging another unforgettable journey for you soon.

Undiscovered Destinations by Grete Howard, 3 Oct 2025
Holiday Rating:

Perfect in every way

We are just back from a three-week private and bespoke trip to northern Pakistan, and I don't have enough superlatives to describe the trip. The scenery was magnificent, the local people extremely friendly and welcoming, the itinerary covered all the highlights of this region, and the accommodation was better than expected. Northern Pakistan had experienced a number of flash floods and landslides in the weeks leading up to our trip, and I ...

We are just back from a three-week private and bespoke trip to northern Pakistan, and I don't have enough superlatives to describe the trip. The scenery was magnificent, the local people extremely friendly and welcoming, the itinerary covered all the highlights of this region, and the accommodation was better than expected. Northern Pakistan had experienced a number of flash floods and landslides in the weeks leading up to our trip, and I understand many tourists had cancelled their trip as a result, which is a great shame, as we were able to fulfil our original itinerary without problems. Northern Pakistan should be near the top of every intrepid traveller's wish list.

Rating for tour operator:

Having travelled extensively for the last 50 years, we know a good company when we see one, and UD is one of the very best. Customer service is second to none, nothing is ever too much trouble, and right from the first time we used them in 2015, they made it their priority to understand the customers' needs and wants. The fact that we have just completed our 16th trip booked through them (with two more to come) says everything you need to know! Their selection of unusual destinations, attention to detail, exceptional customer service, and local agents with the same ethos in each place we have visited, we feel no need to look elsewhere for our travel needs.

Undiscovered Destinations responded to this review on 03 Oct 2025:

Thank you so much for taking the time to share such generous feedback. We are truly delighted that your recent journey through northern Pakistan exceeded expectations, from the magnificent scenery and warm hospitality to the carefully planned itinerary and accommodation. It is wonderful to hear that, despite recent challenges in the region, you were still able to enjoy the full experience as intended.

Your kind words about Undiscovered Destinations mean a great deal to us. Having travelled so extensively, your recognition of our attention to detail, commitment to customer service, and choice of unusual destinations is especially valued. To know that this was your 16th trip with us since 2015, with more still to come, is the highest compliment we could receive, and we are so grateful for your continued trust and loyalty.

We very much look forward to helping you plan the next adventure when the time comes.

Mark and the team at UD

Undiscovered Destinations by Mombea, 12 Sep 2025
Holiday Rating:

Wonderful journey in north Pakistan with Undiscovered destinations

I absolutely loved this trip! I often travel to faraway destinations, and this trip will remain one of my fondest memories! Everything was perfect! The itinerary, the constantly magnificent scenery, the encounters with the ever-smiling and welcoming people, and the well-chosen accommodations. We were with the wonderful Aamir and Haider, and we had a wonderful time with them, which contributed to the success of this beautiful journey..

I absolutely loved this trip! I often travel to faraway destinations, and this trip will remain one of my fondest memories! Everything was perfect! The itinerary, the constantly magnificent scenery, the encounters with the ever-smiling and welcoming people, and the well-chosen accommodations. We were with the wonderful Aamir and Haider, and we had a wonderful time with them, which contributed to the success of this beautiful journey..

Rating for tour operator:

This was my first time traveling with Undiscovered Destinations, and I came back absolutely delighted! Everything was perfect: the tour, the guide and driver, the accommodations, and the encounters with the welcoming and friendly people. Faultless!

Undiscovered Destinations responded to this review on 15 Sep 2025:

Thank you so much for sharing such wonderful feedback. We are delighted to hear how much you enjoyed exploring northern Pakistan with Aamir and Haider, and that every part of the journey exceeded your expectations. We hope to welcome you on another adventure soon.

Undiscovered Destinations by Mrs L S 25, 18 Aug 2025
Holiday Rating:

Excellent holiday

We had a wonderful holiday in Azerbaijan and Georgia arranged by Undiscovered Destinations. It was flawlessly organised, and traveling as a family of four (with two teenagers), we were able to see so many wonderful sights in both countries. We would particularly like to thank the local partner companies for looking after us so well, and sharing their detailed knowledge of their respective countries' history and culture. Both countries have so ...

We had a wonderful holiday in Azerbaijan and Georgia arranged by Undiscovered Destinations. It was flawlessly organised, and traveling as a family of four (with two teenagers), we were able to see so many wonderful sights in both countries. We would particularly like to thank the local partner companies for looking after us so well, and sharing their detailed knowledge of their respective countries' history and culture. Both countries have so much to offer, from the beautiful natural scenery to amazing architecture and exquisite local cuisine. Both countries were delightful in every way!

Rating for tour operator:

Excellent organisation, itinerary, transport, tours and hotels.

Undiscovered Destinations responded to this review on 19 Aug 2025:

Thank you so much for your wonderful feedback. We’re delighted to hear you and your family had such a memorable trip through Azerbaijan and Georgia. We’ll be sure to share your kind words with our local partners, who will be thrilled to know their knowledge and care made your journey so rewarding.