AITO: The Association of Independent Tour Operators
Undiscovered Destinations

Undiscovered Destinations Traveller Reviews

Reviews of Undiscovered Destinations

Overall Company Rating
97%
Excellent 232
Good 27
Average 1
Poor 0
Terrible 1
Reviews Submitted: 261
Reviews Accepted: 260
Reviews Rejected: 1
260 reviews
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Undiscovered Destinations by Mrs R D 17, 11 Mar 2017
Holiday Rating:

A phenomenal trip off the beaten track to Laos and Cambodia.

We enjoyed a real taste of Laos and Cambodia, visiting the known tourist sites but also going off the beaten track,gaining a real insight into the people and their local traditions.We felt privileged to be welcomed into their villages, culture, schools and medical centres.

We enjoyed a real taste of Laos and Cambodia, visiting the known tourist sites but also going off the beaten track,gaining a real insight into the people and their local traditions.We felt privileged to be welcomed into their villages, culture, schools and medical centres.

Rating for tour operator:

Undiscovered Destinations provided a wonderfully balanced itinerary which enabled us to see and explore the real Laos and Cambodia. The local representatives in each country were excellent.

Undiscovered Destinations responded to this review on 13 Mar 2017:

Thank you for your kind feedback.

Undiscovered Destinations by Rusty, 10 Feb 2017
Holiday Rating:

Visit Myanmar

Our trip started in Mandalay, went by boat to Bagan, car to Inle lake and flights to Ngapali Beach and Yangon. All was organised very well by our tour operator and the trip was vey enjoyable.

Our trip started in Mandalay, went by boat to Bagan, car to Inle lake and flights to Ngapali Beach and Yangon. All was organised very well by our tour operator and the trip was vey enjoyable.

Rating for tour operator:

Our tour operator was Undiscovered Destinations'. They organised all aspects of the holiday very competently and at a competitive price.

Undiscovered Destinations responded to this review on 13 Feb 2017:

Thank you for the feedback.

Undiscovered Destinations responded to this review on 13 Feb 2017:

Thank you.

Undiscovered Destinations by Doctor Ron, 26 Jan 2017
Holiday Rating:

land of the black pharaohs

It was truly amazing. Rounds out one's knowledge and view of Egyptian culture and history while enlightening one about Sudan's culture and history.

It was truly amazing. Rounds out one's knowledge and view of Egyptian culture and history while enlightening one about Sudan's culture and history.

Rating for tour operator:

Very helpful. Khalid went above and beyond to accommodate a special request and his knowledge of English language was excellent. Carla went above and beyond assisting with flight rebooking when Turkish cancelled a number of flights due to weathering Istanbul; I had not even booked my flight with the tour operator. Very appreciated.

Undiscovered Destinations responded to this review on 27 Jan 2017:

Thank you for your feedback. We are delighted that you enjoyed Sudan and we will pass on your compliments to the team in Sudan.

Undiscovered Destinations by alic, 10 Jan 2017
Holiday Rating:

Varied and a cultural experience

The holiday was a real experience and showed the real Burma. the was varied activities from walking, washing an elephant, and touring on a long boat. A real life experience.

The holiday was a real experience and showed the real Burma. the was varied activities from walking, washing an elephant, and touring on a long boat. A real life experience.

Rating for tour operator:

.

Undiscovered Destinations responded to this review on 10 Jan 2017:

Thank you for the kind feedback.

Undiscovered Destinations by Basilbrush, 27 Dec 2016
Holiday Rating:

Expensive desert driving.

Being based in pretty much only 2 places it meant a lot of to and fro ing which I do not enjoy and wastes fuel and hence money. I would have prefered the camping trip which I found out about later that was not offered by the agent.

Being based in pretty much only 2 places it meant a lot of to and fro ing which I do not enjoy and wastes fuel and hence money. I would have prefered the camping trip which I found out about later that was not offered by the agent.

Rating for tour operator:

Italian Tourism Company obviously knows the Sudan very well. But almost has a monopoly making things rather espensive.

Undiscovered Destinations responded to this review on 28 Dec 2016:

I am sorry that you felt that the tour can only be summarised as expensive desert driving. In addition to driving in the desert the tour also includes many wonderful and unique archaeological sites all which can be accessed from Karima and Meroe which is why in addition to Khartoum,the overnight stays are situated in these places. Back in August you asked to change your tour from Eritrea to Sudan. The Eritrea tour you were originally booked on did not have any camping involved in it so we have assumed you would want to change to a similar style of tour with a similar duration which is why you were offered the Black Pharaohs tour which you subsequently booked. We apologise that an apparent incorrect assumption has been made.

Undiscovered Destinations responded to this review on 28 Dec 2016:

I'm afraid Sudan is an expensive country to travel in. Vehicle and fuel costs in particular are very high.

Undiscovered Destinations by LAJ, 29 Nov 2016
Holiday Rating:

excellent expedition through remote areas of the Sahara Desert in Chad

camping out under the stars in the desert. 22 days of remote wilderness travel across varied desert landscapes: over gravel plains, through dry wadis, past natural sandstone sculptures, up and over sand dunes & across lava plains past volcanoes. On the way we drop in at palmeries and villages to say hello and collect water from the wells.

camping out under the stars in the desert. 22 days of remote wilderness travel across varied desert landscapes: over gravel plains, through dry wadis, past natural sandstone sculptures, up and over sand dunes & across lava plains past volcanoes. On the way we drop in at palmeries and villages to say hello and collect water from the wells.

Rating for tour operator:

very helpful - willing to help with additional days at the begining and end of trips

Undiscovered Destinations responded to this review on 30 Nov 2016:

It is a truly amazing trip and we are delighted that you enjoyed it.

Undiscovered Destinations by SaraD, 17 Nov 2016
Holiday Rating:

fantastic magical trip

Wonderfully organised, fun trip. All guides were exceptional, accommodation good (some excellent), very enjoyable trip. Exceeded all expectations

Wonderfully organised, fun trip. All guides were exceptional, accommodation good (some excellent), very enjoyable trip. Exceeded all expectations

Rating for tour operator:

Very helpful friendly and efficient

Undiscovered Destinations responded to this review on 18 Nov 2016:

We are delighted you enjoyed Burma and that it exceeded your expectations

Undiscovered Destinations responded to this review on 18 Nov 2016:

Thanks for your comments

Undiscovered Destinations by Gill, 11 Nov 2016
Holiday Rating:

A tour that got us to places normally unseen by visitors

This was a challenging tour of three countries. Days were long but the high spots were worth it. At the Millet festival we watched the Chiefs paraded in their palanquins; at the 42 day ceremony, we spoke to the Ashanti king and shook his hand; and we joined villagers at a voodoo ceremony where three women were possessed by spirits. Not for the faint hearted maybe, but a brilliant experience.

This was a challenging tour of three countries. Days were long but the high spots were worth it. At the Millet festival we watched the Chiefs paraded in their palanquins; at the 42 day ceremony, we spoke to the Ashanti king and shook his hand; and we joined villagers at a voodoo ceremony where three women were possessed by spirits. Not for the faint hearted maybe, but a brilliant experience.

Rating for tour operator:

Good

Undiscovered Destinations by Mr S A 16, 31 Oct 2016
Holiday Rating:

Sudan

Fantastic trip yet again showing that people should not be judged by politics. Well balanced trip highlighting the countries ancient past and culture. Accommodation, meals and transport are all excellent standards.

Fantastic trip yet again showing that people should not be judged by politics. Well balanced trip highlighting the countries ancient past and culture. Accommodation, meals and transport are all excellent standards.

Rating for tour operator:

Undiscovered were really helpful arranging the trip, answering and addressing all my concerns. I particularly appreciate their attention to visa requirements. Very impressed.

Undiscovered Destinations responded to this review on 01 Nov 2016:

Thank you, we are delighted that you enjoyed Sudan.

Undiscovered Destinations responded to this review on 01 Nov 2016:

Thank you.

Undiscovered Destinations by Carol, 23 Oct 2016
Holiday Rating:

Just perfect

Our trip was a tailor made holiday for 2 couples to Madagascar. Our travel consultant listened carefully to what we wanted from the trip and advised us as we liaised to build the itinerary. Once in Madagascar the service was excellent. We chose to take a driver and local guides where required. This worked perfectly with good communication and very friendly and professional service. All accommodation was well chosen using various standards ...

Our trip was a tailor made holiday for 2 couples to Madagascar. Our travel consultant listened carefully to what we wanted from the trip and advised us as we liaised to build the itinerary. Once in Madagascar the service was excellent. We chose to take a driver and local guides where required. This worked perfectly with good communication and very friendly and professional service. All accommodation was well chosen using various standards as we had requested....couldn't have wished for better and would certainly not hesitate to use this company again!!

Rating for tour operator:

Excellent. Listened well to our requirements and provided an excellent service throughout with excellent communication all the way.

Undiscovered Destinations responded to this review on 27 Oct 2016:

Thanks for your kind words and we are delighted you enjoyed your experience in Madagascar

Undiscovered Destinations responded to this review on 27 Oct 2016:

It was our pleasure to be of service!