AITO: The Association of Independent Tour Operators
The Mountain Company

The Mountain Company Traveller Reviews

Reviews of The Mountain Company

Overall Company Rating
100%
Excellent 203
Good 4
Average 0
Poor 0
Terrible 0
Reviews Submitted: 207
Reviews Accepted: 207
Reviews Rejected: 0
207 reviews
Sort by:
Dhaulagiri Circuit in Nep by PaulaH, 13 May 2017
Holiday Rating:

Brilliant Trek Around Dhaulagiri Circuit

Everyday was an adventure on this trek ! We hiked through villages, cornfields, forests, steepsided gorges, wide open valleys, breathtaking mountain views and big skies. Wonderful ! For me, there were some challenging days towards the end of the trek, over the passes through the snow and long steep descents. I wouldn't have missed this experience for anything. It was everything I could have hoped for. Our leader, guides and crew worked tirele...

Everyday was an adventure on this trek ! We hiked through villages, cornfields, forests, steepsided gorges, wide open valleys, breathtaking mountain views and big skies. Wonderful ! For me, there were some challenging days towards the end of the trek, over the passes through the snow and long steep descents. I wouldn't have missed this experience for anything. It was everything I could have hoped for. Our leader, guides and crew worked tirelessly and did a superb job of looking after us. They were all very knowledgable and friendly with a great sense of humour !!

Rating for tour operator:

The whole trip was well planned,organised and executed by The Mountain Company. The Mountain Company works to very high standards and achieves them, whilst being sensitive to the fragile environment in which it operates and respectful of the local peoples. From the off, the level of communication and personal advice offered is detailed, considered and personally tailored. Very impressive personal service. It is pleasing that customer feedback is listened to, then, where appropriate, put into action to enhance the next treks experiences. Well done and I hope to trek with you again in the near future.

Everest Luxury Lodge in Nepal by Barty, 11 May 2017
Holiday Rating:

Superb trek to remote Nepali villages

11 day trek to Ama Dablam base camp flying into and out of Lukla

11 day trek to Ama Dablam base camp flying into and out of Lukla

Rating for tour operator:

The Mountain Company made the holiday an very special experience for us both. Small enough to deal with customers as individuals.

Dhaulagiri Circuit in Nepal by Mat88, 9 May 2017
Holiday Rating:

Outstanding

It was a trekking holiday around the Dhaulagiri circuit. 16 days camping and the rest in hotels. There was never any want for anything and the whole crew were very accommodating. All flights and transfers were spot on timing and service wise. Couldn't ask for better.

It was a trekking holiday around the Dhaulagiri circuit. 16 days camping and the rest in hotels. There was never any want for anything and the whole crew were very accommodating. All flights and transfers were spot on timing and service wise. Couldn't ask for better.

Rating for tour operator:

The Mountain Company organised everything to a tee. We never had to worry about anything as everything was taken care of giving us the time and space to enjoy Nepal.

Annapurna Base Camp in Nepal by Miss N S 17, 2 May 2017
Holiday Rating:

Exploring and Trekking in Nepal for the First Time

I had a fabulous and eye-opening holiday in Nepal this year. Visiting the sights and learning about the history of Nepal in Kathmandu; seeing how the 2015 earthquake caused much destruction and how the people have picked themselves up and continue to operate their businesses and lives with joy, friendliness and an upbeat disposition; time spente in the lakeside village of Pokhara and; then finally enjoying trekking into the Himalayas to the ...

I had a fabulous and eye-opening holiday in Nepal this year. Visiting the sights and learning about the history of Nepal in Kathmandu; seeing how the 2015 earthquake caused much destruction and how the people have picked themselves up and continue to operate their businesses and lives with joy, friendliness and an upbeat disposition; time spente in the lakeside village of Pokhara and; then finally enjoying trekking into the Himalayas to the Annapurna Base Camp. A memory that will stay with me for life! A holiday and tour I would highly recommend to anyone interested in Nepal.

Rating for tour operator:

The Mountain Company were absolutely fabulous, from start to finish! Before the trip I had many, many, many questions and concerns about the trip, what to pack, my fitness level and ability etc... and each email was responded to in full and in super-quick time! Then arriving in Nepal, everything was organised and taken care of, from the airport transfer, to hotel bookings, sightseeing tours, the trekking itinerary, special needs that were required on the trek etc... Just brilliant! I would highly recommend booking a trip with these guys (they were definitely one big step above the other operators we met on the trek. A lot more professional and organised.)

Everest Base Camp in Nepal by Ian , 1 Apr 2017
Holiday Rating:

Excellent trip to Everest Base Camp with the Mountain Company.

Booked a trip with the Mountain Company to Everest base Camp from the 5th March - 23rd March 2017. I cannot speak highly enough of the company, from getting collected from the airport in Kathmandu to being dropped off again 19 days later the drivers/guides and porters looked after us from start to finish. The trek to base camp was outstanding, we also went to the summit of Kala Pattar and had clear blue sky's as the sun came up over the ...

Booked a trip with the Mountain Company to Everest base Camp from the 5th March - 23rd March 2017. I cannot speak highly enough of the company, from getting collected from the airport in Kathmandu to being dropped off again 19 days later the drivers/guides and porters looked after us from start to finish. The trek to base camp was outstanding, we also went to the summit of Kala Pattar and had clear blue sky's as the sun came up over the summit of Everest. After the trek we returned to Kathmandu and Roland the company MD even made time to meet with us to gain feedback on the trip which shows he cares about his customers and likes to hear any positive or negative feedback from his clients. There was 3 people in our group and we had nothing but praise for the guides and porters who looked after us on the mountains, I would have no hesitation in using the Mountain Company again for any future treks.

Rating for tour operator:

The Mountain Company

Luxury Kathmandu Valley in Nepal by Caroline - Ireland, 6 Feb 2017
Holiday Rating:

60th birthday celebration trekking in Nepal...

As a birthday celebration we booked a luxury trekking holiday in Nepal with The Mountain Company. From our very first enquiry to the last day of our trip we were so so impressed with the organisation and professionalism of the company and with Roland. Every question was answered promptly and all our concerns were dealt with from reassurance to our fitness levels and to recommendations on staying extra night at resorts. We had ten magical days ...

As a birthday celebration we booked a luxury trekking holiday in Nepal with The Mountain Company. From our very first enquiry to the last day of our trip we were so so impressed with the organisation and professionalism of the company and with Roland. Every question was answered promptly and all our concerns were dealt with from reassurance to our fitness levels and to recommendations on staying extra night at resorts. We had ten magical days in Nepal and everyday brought different walks, sights and experiences. Our guide Bisho was fantastic, not only informative but also fun and we were sorry to say goodbye at the end of our stay as he was so much part of our trip. Our accommodation was wonderful - Dwarika Hotel Dhulikhel has to have a special mention as it was absolutely superb - Roland recommended that we stayed here two nights and it was so well worth it - pure luxury. The days flew by and it was just magical - we are already planning our next trip to this beautiful and friendly country.

Rating for tour operator:

Very professional - all questions answered promptly. Planned the trip according to our needs. Very reassuring on all our concerns. Available to discuss any time over email or phone. Will be planning our next holiday with The Mountain Company for next year. Very very pleased.

Kopra Ridge in Nepal by Graham, 27 Jan 2017
Holiday Rating:

Superb classic Nepalese trek

This one wasn't as demanding as the ones I normally do with Mountain Company, but was no less enjoyable/invigorating for that. Faultlessly led as Mountain Company treks always are, Biswo, the leader, was as attentive, cheerful and authoritative as ever - he was "joint-leader" of the Dhaulagiri trek I did with Roland's company a few years ago. Though this trip didn't have the "breathtaking/dramatic altitude" element that many Himalayan treks ...

This one wasn't as demanding as the ones I normally do with Mountain Company, but was no less enjoyable/invigorating for that. Faultlessly led as Mountain Company treks always are, Biswo, the leader, was as attentive, cheerful and authoritative as ever - he was "joint-leader" of the Dhaulagiri trek I did with Roland's company a few years ago. Though this trip didn't have the "breathtaking/dramatic altitude" element that many Himalayan treks have, it had everything else you could possibly want - villages, culture, Yaks (and dzos), forests, high alpine pastures and panoramic mountain views. Though near Annapurna, it's still off the beaten track, providing a glimpse of the "real" Nepal - a chance to see how regular Gurung people live. Despite this, no tents are required thanks to the excellent "village-owned" community lodges at Bayeli Kharka, Upper Chistibung, Kopra, Mohare Danda and Nangi. To cap it all of, there was a trully entrancing sunrise to be seen from the hill above Kopra lodge. A perfect Nepalese trek!

Rating for tour operator:

I've been on a number of treks run by the Mountain Company and this one was as good as ever. The combination of Roland's dilligence, talent with logistics and deep understanding of the Himalayan region make all the treks his company runs a thoroughly enjoyable experience. This is augmented by the personal touch that Roland brings to all the treks - Mountain Company is a small enterprise, but in the many years that Roland has spent in the Himalayan area he has got to know all the best people. The staff on this trek were no exception. Biswo Rai (who I've trekked with before, in Dhaulagiri) and his team were as good as ever. I plan to do many more treks with this company.

Everest Base Camp in Nepal by Stratsy, 15 Jan 2017
Holiday Rating:

The Best Three Weeks of My Life!

The Mountain Company organised everything perfectly for myself and three friends to undertake the Everest Base Camp trek 13th December - 3rd January (with three nights in Kathmandu both at the beginning and end of our trek). Our two Sherpas and two "team guys" (Porters) were 100% attentive, knowledgeable and fun. The scenery was second to none - the peace and serenity of the mountains, not only surreal, but truly resonated with me - loved it...

The Mountain Company organised everything perfectly for myself and three friends to undertake the Everest Base Camp trek 13th December - 3rd January (with three nights in Kathmandu both at the beginning and end of our trek). Our two Sherpas and two "team guys" (Porters) were 100% attentive, knowledgeable and fun. The scenery was second to none - the peace and serenity of the mountains, not only surreal, but truly resonated with me - loved it. It had a humbling, silencing effect - loved the Nepalese communities, so friendly and they love their animals! Hardships of temperatures well below freezing, frozen water and no heating were a fun experience - all part of the incredible trek. Thank you Mountain Company and colleagues in Nepal - kindest regards, Jackie Stratton.

Rating for tour operator:

Roland Hunter at The Mountain Company organised everything perfectly and was always on hand to answer any queries via email or telephone. Totally dedicated and made us feel secure and happy with all the arrangements. Thank you Roland! Kind regards - Jackie Stratton.

Kopra Ridge in Nepal by Lizzie, 9 Jan 2017
Holiday Rating:

An experience never to be forgotten

It was a well organised and challenging trekking holiday. I thoroughly enjoyed it and will never forget the experience.

It was a well organised and challenging trekking holiday. I thoroughly enjoyed it and will never forget the experience.

Rating for tour operator:

The tour operator was very good always there to answer queries both in the U.K. and in Nepal.

Druk Path in Bhutan by Chris, 8 Jan 2017
Holiday Rating:

Druk Path - Calm hiking and site seeing in a beautiful country

This was an amazing trip to a relatively unspoiled country that is full of history and culture! Bhutan has some fantastic scenery with some beautiful architecture and intriguing history. It's has strong religious emphasis in its culture but this is open and accepting to all. In my opinion it is tailored for the relatively active individual with a taste of site seeing included and isn't quite as strenuous as the descriptions make out. Unfort...

This was an amazing trip to a relatively unspoiled country that is full of history and culture! Bhutan has some fantastic scenery with some beautiful architecture and intriguing history. It's has strong religious emphasis in its culture but this is open and accepting to all. In my opinion it is tailored for the relatively active individual with a taste of site seeing included and isn't quite as strenuous as the descriptions make out. Unfortunately for me it wasn't quite active enough as we found ourselves only hiking for half days instead of the full days listed on the itinerary but I generally found ways of extending my days by doing a little more. Once I had described my dietary requirements for about the forth time (and listing them on the pre-trip documents), the crew finally started to get it right and stop giving me western food but this seems to be standard on all group holidays! Saying that, the food turned out amazing and the guide and support team we had were really nice and helpful throughout. Roland at The Mountain Company was really great, he communicated really well before, throughout and after the trip and was a wealth of information and help. One thing I would point out is the cost. It's fairly cheap when you get in the country but the holiday was relatively expensive when compared to similar ones in Bhutan's neighboring countries. However, in return you get a much better holiday in a far less commercial and touristy place! Thanks again to all the guys that made my holiday the amazing experience that it turned out to be!

Rating for tour operator:

See above

The Mountain Company responded to this review on 09 Jan 2017:

Chris, thanks for your feedback and I am glad to hear overall you had a good holiday in Bhutan. Just to follow up on several of your points, please note Druk Path is graded by TMC as Moderate and is one of our easier treks in Bhutan. I have written Trip Dossier for Druk Path based on first hand experience from my trek in December 2014. As you can see from the Trip Dossier the first day of trek is stated as 4 to 5 hours, second day of trek as 4 hours, third day as 6 to 7 hours, fourth day is 5 hours and last day as 3 hours. As ever there are options for afternoon walks after arrival to camp and I am glad you took these opportunities.

As for food I am sorry your dietary requirement as a pescatarian took some time for the kitchen crew to produce for you however I am glad you got the right food in the end. We had notified our partners in Thimphu in advance of your arrival so I will follow up with them.