Tangney Tours Traveller Reviews

Lourdes, France part of the IMP. It was very well done, hotel was good, food good, transit to and from the UK was good. No complaints and enjoyed the time there!

They handled everything I needed. However, I did have to chase for a refund (one of the party got short notice deployed) instead of being informed of its progress afew times. No gripes as I got the refund sorted easily, just had to chase. Would still highly recommend the company!

This was the first time back to lourdes in 4 years and it was wonderful. Words are not enough to convey how fantastic it was . WE have been with this company to lourdes almost yearly since 2006 . The hotels the staff in those hotels are wonderful and the staff go that extra mile to make sure each person is happy. The tangey tour staff and the hotel staff are like an extended part of our family.

Going with this tour operator one knows without a doubt if their ever was a big issue the operator would sort it . A small example was at the airport a lady in the queue couldnt find her passport and she knew she had it on her bed when she was packing. i said go and speak to Nicholas tnagney He is over their and he will sort it. She did and he was on his phone and later the lady walked through and jjoined us in the departure lounge ariivng to a great round of applause. The passport had been found at the hotel and they had it put in a taix and delivered to her, Yes she paid the taxi cost but the issue was delt with promptly. We went with a large pilgramge from birmingham and the check in ran smoothly as Tangney tours staff were their to help assist. It all ran like clockwork.. I fully recoomend to my colleagues and friends who may be thinking of going on a pilgramage to travel with this company. A company who cares.

I had a very spiritual pilgrimage to Lourdes with a full itinerary compiled by my local Priest together with Graham the Tangney Rep. You were able to experience various religious and non-religious events at your own pace, whilst having free time to explore Lourdes to undertake your own personal pilgrimage journey and complete your own reasons and intentions for being on such a Pilgrimage. The Hotel was in an excellent central position, catering for a variety of individual tastes together with friendly and supportive staff.

Tangney Tours were an excellent travel agent in that they provided you with all the appropriate information you required together with representatives at both airports to ensure that you were carefully looked after. Graham our guide within Lourdes was an excellent and knowledgeable guide who was very friendly and welcoming to us as a group of Pilgrims upon arrival in France. Nothing was too much trouble for him and he was extremely knowledgeable in his subject.

A week in Lourdes -all went according to plan> flights and hotel all good

Tangney reps visited daily to hotel and kept us informed any programme changes -always helpful Transport to and from airport very good

Our rep Graham and the hotel was excellent. The rooms were very good standard and the food was too. Our rep was very knowledgeable and accommodating to our every changing itinerary (due to unpredictable weather). Hotel Helgon has improved the food greatly since I last stayed there in 2018. Tangney Tours were really good at getting everything organised for us and I felt that if I had needed further help from them whilst abroad they would have pulled out all the stops to get it to me. I'm really delighted with my whole experience.

Said most of it in previous question, but they were first class in every respect from the moment of booking and throughout the pilgrimage.

Pilgrimage was everything I wanted and needed. Well organised.

Well organised and great staff.

Pilgrimage Return flight was changed twice ID badge was wrong

As long as they do what they are supposed to do.

Lourdes was amazing hotel Rossi reception staff difficult and in general poor to communicate with.bathroom fittings and toilet cleanliness below acceptable standard. Food not great.

No problems

Pilgrimage perfect well planned ,Graham our courier ,had fantastic knowledge and faith. Journey home not so good ,lady courier .very impartial, didnt really want to know about people who needed assistance.

perfecto

It was easy booking the holiday. But when I booked my hotel, it was changed without my consent and I was not notified. Led to poor communication. Resulting in a downgrade in my hotel. The hotel was okay and clean, but the food range was poor. Warm milk with cereals, not my thing and hardly any options available. (limited). As I did not really eat anything and had to buy more food, resulting an increase of spending money. I think my original hotel would have been better. But overall Okay.

Very useful with regards to giving information.