AITO: The Association of Independent Tour Operators
Tangney Tours

Tangney Tours Traveller Reviews

Reviews of Tangney Tours

Overall Company Rating
94%
Excellent 775
Good 159
Average 48
Poor 15
Terrible 5
Reviews Submitted: 1002
Reviews Accepted: 993
Reviews Rejected: 9
993 reviews
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Tangney Tours by Twiggy, 14 Jun 2023
Holiday Rating:

Exhausting

Lourdes was amazing hotel Rossi reception staff difficult and in general poor to communicate with.bathroom fittings and toilet cleanliness below acceptable standard. Food not great.

Lourdes was amazing hotel Rossi reception staff difficult and in general poor to communicate with.bathroom fittings and toilet cleanliness below acceptable standard. Food not great.

Rating for tour operator:

No problems

Tangney Tours by beaut, 14 Jun 2023
Holiday Rating:

lourdes may 2023

Pilgrimage perfect well planned ,Graham our courier ,had fantastic knowledge and faith. Journey home not so good ,lady courier .very impartial, didnt really want to know about people who needed assistance.

Pilgrimage perfect well planned ,Graham our courier ,had fantastic knowledge and faith. Journey home not so good ,lady courier .very impartial, didnt really want to know about people who needed assistance.

Rating for tour operator:

perfecto

Tangney Tours by Ms S R 23, 14 Jun 2023
Holiday Rating:

Okay

It was easy booking the holiday. But when I booked my hotel, it was changed without my consent and I was not notified. Led to poor communication. Resulting in a downgrade in my hotel. The hotel was okay and clean, but the food range was poor. Warm milk with cereals, not my thing and hardly any options available. (limited). As I did not really eat anything and had to buy more food, resulting an increase of spending money. I think my original ...

It was easy booking the holiday. But when I booked my hotel, it was changed without my consent and I was not notified. Led to poor communication. Resulting in a downgrade in my hotel. The hotel was okay and clean, but the food range was poor. Warm milk with cereals, not my thing and hardly any options available. (limited). As I did not really eat anything and had to buy more food, resulting an increase of spending money. I think my original hotel would have been better. But overall Okay.

Rating for tour operator:

Very useful with regards to giving information.

Tangney Tours by Miss P M 23, 13 Jun 2023
Holiday Rating:

Lourdes

Good hotel, good travel (delays can’t always be avoided). All good except the music at the services, Some traditional which is ok but too many “Party Pieces”, like in recent years, hymns that we don’t know and never sing again and what’s with the opera singer? not necessary.

Good hotel, good travel (delays can’t always be avoided). All good except the music at the services, Some traditional which is ok but too many “Party Pieces”, like in recent years, hymns that we don’t know and never sing again and what’s with the opera singer? not necessary.

Rating for tour operator:

All good

Tangney Tours by simple man, 13 Jun 2023
Holiday Rating:

lourdes pilgrimage

Archdiocese of Birmingham 81st pilgrimage Good flights. Good transfers. Hotel Good. Food interesting, different.

Archdiocese of Birmingham 81st pilgrimage Good flights. Good transfers. Hotel Good. Food interesting, different.

Rating for tour operator:

Organised; dealt with 1particular important issue very well and quickly.

Tangney Tours by Joan BJJ, 13 Jun 2023
Holiday Rating:

An absolutely wonderful experience in Israel

I went on a Pilgrimage to the Holy Land with my Church (The Church of the Transfiguration in Kensal Rise) and another Church from East London. It was booked via Tangney Tours. They got it spot on!! Our Tour Guide Sameer was VERY knowledgeable and totally brilliant!!

I went on a Pilgrimage to the Holy Land with my Church (The Church of the Transfiguration in Kensal Rise) and another Church from East London. It was booked via Tangney Tours. They got it spot on!! Our Tour Guide Sameer was VERY knowledgeable and totally brilliant!!

Rating for tour operator:

When we arrived at Heathrow Airport our Tangney Tour Representative was there to greet us and stayed with us until we checked in. When we got to Israel Sameer was waiting for us and took us to our Coach 😊

Tangney Tours by Jacey, 13 Jun 2023
Holiday Rating:

Moving and inspiring

We went on pilgrimage to Lourdes with Tangney Tours and it was a moving and inspiring experience. We chose this destination in honour of our late mother with whom we had travelled here before.

We went on pilgrimage to Lourdes with Tangney Tours and it was a moving and inspiring experience. We chose this destination in honour of our late mother with whom we had travelled here before.

Rating for tour operator:

Tangney Tours were professional efficient and friendly throughout the entire process from start to finish. We had never travelled with them previously but would certainly do so again and would wholeheartedly recommend them to everyone.

Tangney Tours by Salmon tail, 13 Jun 2023
Holiday Rating:

Wonderful

I enjoyed working with Tangey and the Archdiocese

I enjoyed working with Tangey and the Archdiocese

Rating for tour operator:

Tangey Tours went above and beyond

Tangney Tours by Mrs S S 23, 13 Jun 2023
Holiday Rating:

Lourdes pilgrimage

Travel arrangements to Birmingham not supplied as they have for all other, pilgrimage s ( about 11) very disappointed

Travel arrangements to Birmingham not supplied as they have for all other, pilgrimage s ( about 11) very disappointed

Rating for tour operator:

The northern part of the diocese, ( adults) were not told until very short notice that we needed to travel to Birmingham to board the coach , thus incuring anxiety and a substantial extra cost .

Tangney Tours responded to this review on 15 Jun 2023:

This year it was a challenge to coordinate all the passengers from all over the diocese. We will improve on this for next year.

Tangney Tours by Kat, 13 Jun 2023
Holiday Rating:

The Lourdes experience was amazing but disappointed with the hotel

I sta yed in the Roissy. I was disappointed with my room. It was very basic. It advertised tea and coffee making facilities however, after the first clean I had not been given replacement tea, coffee milk, cups etc.... When I asked at reception I was told they were not provided after the first day and I would have to pay for any additional requirements. I found this ridiculous as the cost for the 4 star hotel was expensive enough. It wasn't ...

I sta yed in the Roissy. I was disappointed with my room. It was very basic. It advertised tea and coffee making facilities however, after the first clean I had not been given replacement tea, coffee milk, cups etc.... When I asked at reception I was told they were not provided after the first day and I would have to pay for any additional requirements. I found this ridiculous as the cost for the 4 star hotel was expensive enough. It wasn't even a proper tea cup in the room. all cups were paper cups. Several of our party were told off in the dining hall for taking food from a certain area of the buffet because that was for individuals not groups. There was more choice for the 'individuals' For the price paid i would have hoped the buffet offered was be the same choice for all clients.. We had to give two days notice for a packed lunch and even after two days, we were told the packed lunches were not ready and we had to wait around to get them.

Rating for tour operator:

Our tour operator seem very friendly and a walk we went on was very good and informative.