AITO: The Association of Independent Tour Operators
Experience Travel Group

Essential Sri Lanka - Deluxe Traveller Reviews

Reviews of Essential Sri Lanka - Deluxe

Overall Holiday Rating
99%
Excellent 57
Good 3
Average 0
Poor 0
Terrible 0
Reviews Submitted: 60
Reviews Accepted: 60
Reviews Rejected: 0
60 reviews
Sort by:
Essential Sri Lanka - Deluxe by Saints, 28 Nov 2018
Holiday Rating:

Fantastic holiday in a beautiful country

3 weeks in Sri Lanka which incorporated a cricket tour (Sri Lanka vs England), tea plantations, cultural triangle, safari and finally a couple of days on a beach to relax and unwind! We had a fantastic time - quite a hectic schedule but we wanted to take full advantage of everything there was to see. Beautiful country - rich in history and culture. Lovely people, so warm and welcoming. One of the best holidays I've experienced

3 weeks in Sri Lanka which incorporated a cricket tour (Sri Lanka vs England), tea plantations, cultural triangle, safari and finally a couple of days on a beach to relax and unwind! We had a fantastic time - quite a hectic schedule but we wanted to take full advantage of everything there was to see. Beautiful country - rich in history and culture. Lovely people, so warm and welcoming. One of the best holidays I've experienced

Rating for tour operator:

We cannot fault them from start to finish. They know the country extremely well and devised an excellent itinerary for us. The whole holiday went without a hitch - everything ran according to plan. Hotels and experiences were excellent - as were all the local ground staff. Friendly, helpful, professional, prepared to go the extra mile. Excellent service throughout. Highly recommend them

Experience Travel Group responded to this review on 29 Nov 2018:

Hi Peter

Thank you for the kind words, I am absolutely delighted that you had such a good time.

It was a great pleasure to meet you in Sri Lanka and it is so pleasing that the rest of the tour went to plan too. Thank you also for your very kind contribution to the auction, I hope that Gwen enjoys the bat and ball!

I look forward to speaking to you soon.

Regards

Nick

Head Of Travel

Essential Sri Lanka - Deluxe by Stanleymaid, 14 Nov 2018
Holiday Rating:

Everything we wanted

Great holiday, the company came up with an excellent itinerary for us to see some of Sri Lankas highlights but also partake in a couple of days at the Test in Galle. Sri Lanka is a beautiful country with friendly people and we were able to meet a local farming family and eat with them and have a meal with tea plantation workers and see how they cook. We also appreciated the lunches provided at the cricket! Good hotels and an excellent chauffeur/g...

Great holiday, the company came up with an excellent itinerary for us to see some of Sri Lankas highlights but also partake in a couple of days at the Test in Galle. Sri Lanka is a beautiful country with friendly people and we were able to meet a local farming family and eat with them and have a meal with tea plantation workers and see how they cook. We also appreciated the lunches provided at the cricket! Good hotels and an excellent chauffeur/guide - everything went without a hitch, I would certainly use them again.

Rating for tour operator:

Good website and approachable when contacted, excellent itinerary with some unique experiences organised. Excellent communication would definitely recommend

Experience Travel Group responded to this review on 14 Nov 2018:

Hi Yvonne

Thank you very much for your kind words, I am so glad to hear that you had such a good trip. It was fantastic to meet you in Galle and am glad that you enjoyed the cricket, although it was difficult not to!

I look forward to meeting you again soon.

Thanks

Nick

Essential Sri Lanka - Deluxe by Candy, 23 Sep 2018
Holiday Rating:

Holiday of a lifetime

Sri Lanka is a fantastic country the wildlife are amazing. The people are friendly and accommodating and we managed to pack in safaris train rides temples farm life and so much more into just two weeks

Sri Lanka is a fantastic country the wildlife are amazing. The people are friendly and accommodating and we managed to pack in safaris train rides temples farm life and so much more into just two weeks

Rating for tour operator:

Very professional with great knowledge of each part of the itinerary

Experience Travel Group responded to this review on 24 Sep 2018:

Dear Sue,

Brilliant to hear that you packed in so many great experiences. We really appreciate your taking the time to post this review too. We very much look forward to hearing from you again.

Kind regards,

Sam Clark
Co-founder & MD
Experience Travel Group

Essential Sri Lanka - Deluxe by tinker bell, 23 May 2018
Holiday Rating:

Unforgettable

Wonderful covered a large area.learnt so much about Sri Lanka so many interesting places and the people all so friendly. Will never forget this holiday.

Wonderful covered a large area.learnt so much about Sri Lanka so many interesting places and the people all so friendly. Will never forget this holiday.

Rating for tour operator:

Becky had a wealth of information and tailored made this holiday to exactly as we asked.

Experience Travel Group responded to this review on 23 May 2018:

Hi Heather,

I am so pleased you had a great holiday! It was a pleasure to put this trip together with you.

Many thanks,

Becky

Essential Sri Lanka - Deluxe by Mr S G 18, 11 Apr 2018
Holiday Rating:

Every day something special to remember

Tour around Sri Lanka

Tour around Sri Lanka

Rating for tour operator:

Very impressed with all aspects of organisation and tour of Sri Lanka

Experience Travel Group responded to this review on 20 Apr 2018:

Hi Simon

Thank you for your review, I am delighted that you had such a good trip and it all went to plan.

Regards

Nick Clark

Essential Sri Lanka - Deluxe by Mrs A T 18, 9 Apr 2018
Holiday Rating:

Excellent

The holiday with our three adult children was a fabulous trip - well organised and great staff and service from Experience Travel.

The holiday with our three adult children was a fabulous trip - well organised and great staff and service from Experience Travel.

Rating for tour operator:

Excellent

Experience Travel Group responded to this review on 09 Apr 2018:

Hi Ali,

Thanks so much for the feedback, I am so pleased you and your family had a good time!

Becky

Essential Sri Lanka - Deluxe by Gillian Snoxall, 22 Feb 2018
Holiday Rating:

I highly recommend Experience Travel Group

We had a wonderful holiday, thanks fo Experience Travel Group. However, towards the end of our holiday I had the misfortune of falling and breaking my leg. Experience Travel were absolutely amazing. They had someone "on the ground" rush to our aid straight away, and there was always someone on hand to help us with difficulties and complications, and they "held our hand" throughout. I simply cannot praise them enough. Book your Sri Lanka holiday ...

We had a wonderful holiday, thanks fo Experience Travel Group. However, towards the end of our holiday I had the misfortune of falling and breaking my leg. Experience Travel were absolutely amazing. They had someone "on the ground" rush to our aid straight away, and there was always someone on hand to help us with difficulties and complications, and they "held our hand" throughout. I simply cannot praise them enough. Book your Sri Lanka holiday with Experience Travel. You will be glad you did! Gillian Snoxall Wallingford, UK

Rating for tour operator:

See above.

Experience Travel Group responded to this review on 22 Feb 2018:

Hi Gillian

Thank you so much for your kind words, that is very kind of you.

I am just delighted that you are home relatively fit and healthy so you can fully concentrate on your recover. I am also thrilled that the fall has not soured the memory of your holiday too much or Sri Lanka as a country.

I look forward to hearing from you soon.

Thanks

Nick Clark

Head Of Travel

Essential Sri Lanka - Deluxe by Linda, 13 Feb 2018
Holiday Rating:

Perfect holiday

We had a lovely holiday in Sri Lanka. We had a private tour followed by a week at the beach. Everything was organised for us and we had nothing to think about or worry about at all, perfect

We had a lovely holiday in Sri Lanka. We had a private tour followed by a week at the beach. Everything was organised for us and we had nothing to think about or worry about at all, perfect

Rating for tour operator:

Very knowledgeable about the country and all the accommodation and itinerary ideas

Experience Travel Group responded to this review on 26 Feb 2018:

Hi Linda,

Happy to hear that you had a great time in wonderful Sri Lanka.

Kind Regards

Melissa
Director

Essential Sri Lanka - Deluxe by Gilbey, 9 Feb 2018
Holiday Rating:

A real travel experience.

An astonishingly wonderful tour of Sri Lanka not only taking in the obvious tourist attractions but also getting into the local communities, meeting people & being made aware of the challenges facing them. Travel should inform, and holidays be restorative & this company manages to do both. We are returning customers based on our previous satisfaction with the ethics of this company.

An astonishingly wonderful tour of Sri Lanka not only taking in the obvious tourist attractions but also getting into the local communities, meeting people & being made aware of the challenges facing them. Travel should inform, and holidays be restorative & this company manages to do both. We are returning customers based on our previous satisfaction with the ethics of this company.

Rating for tour operator:

Flexible, well informed & professional. Able to answer the most detailed of enquiries & has excellent on going communications.

Experience Travel Group responded to this review on 10 Feb 2018:

Dear Yvonne,

We've just shared this review with the entire company! This has made us very proud indeed as it is exactly what we aim for. Thank you so much for your kind words: we're so glad you had a great holiday again.

All the best,

Sam
Co-founder & MD

Essential Sri Lanka - Deluxe by pandy, 3 Feb 2018
Holiday Rating:

Wonderful Experience

From the moment we made initial enquiry to arriving back home the service we received was excellent. We have seen unforgettable sites/wildlife, eaten some amazing food and met some truly inspiring people.

From the moment we made initial enquiry to arriving back home the service we received was excellent. We have seen unforgettable sites/wildlife, eaten some amazing food and met some truly inspiring people.

Rating for tour operator:

Nothing was too much trouble and their in depth knowledge of the country meant we had an unforgettable experience visiting places and meeting people many tourists would not see.

Experience Travel Group responded to this review on 07 Feb 2018:

Hi Paul,

Thanks for your feedback. It sounds like you had a great time with a real mix of experiences throughout your trip and I'm really pleased you have such wonderful memories!

Becky