AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 217
Good 39
Average 3
Poor 1
Terrible 1
Reviews Submitted: 261
Reviews Accepted: 259
Reviews Rejected: 2
259 reviews
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Hotel Morabeza by Barry Rob, 17 Dec 2018
Holiday Rating:

Excellent service from Cape Verde Experience, from the UK to our Hotel Morabeza in Sal, Cape Verde

Excellent hotel with flights on time in both directions. Had Sun and blue skys for 2 weeks.

Excellent hotel with flights on time in both directions. Had Sun and blue skys for 2 weeks.

Rating for tour operator:

Excellent service from Cape Verde Experience before and throughout our holiday.

Serenity Holidays by tom gibson, 16 Dec 2018
Holiday Rating:

The worst holidy out of 39 trips with Gambia Experience

The worst holidy out of 39 trips with Gambia Experience

The worst holidy out of 39 trips with Gambia Experience

Rating for tour operator:

Very good for the first 38 trips. Terrible for the 39th trip.

Serenity Holidays by BURNLEY TRUCKER, 11 Dec 2018
Holiday Rating:

Very pleasurable holiday

Great flight Manchester to goa very pleasurable 2week holiday will definitely be going back for my 18th trip,,,

Great flight Manchester to goa very pleasurable 2week holiday will definitely be going back for my 18th trip,,,

Rating for tour operator:

From the first phone call to the departure no problems what so ever,,"GOA EXPERIENCE" could not do enough,, very highly recommend,,,

Serenity Holidays by Mrragdolly, 2 Dec 2018
Holiday Rating:

Gambia chilling

One week of relaxation and fine dining, interspersed with interaction with happy, humorous, friendly local people.

One week of relaxation and fine dining, interspersed with interaction with happy, humorous, friendly local people.

Rating for tour operator:

The Gambia experience was an apt title in every way. Very professional and helpful.

Serenity Holidays by Sunshine lover, 21 Nov 2018
Holiday Rating:

Beautiful country,weather and people but shame about the room standards

Having visited The Gambia for fourteen years, sometimes two or three times a year, we know that we will be safe and secure in the knowledge that the weather will be good, the people friendly and the choice of excursions and restaurants beyond doubt. However, the decline in standard of accommodation at The Kairaba has now led us to consider whether we should put our loyalty elsewhere. This hotel has the possibility of resurrecting the standards ...

Having visited The Gambia for fourteen years, sometimes two or three times a year, we know that we will be safe and secure in the knowledge that the weather will be good, the people friendly and the choice of excursions and restaurants beyond doubt. However, the decline in standard of accommodation at The Kairaba has now led us to consider whether we should put our loyalty elsewhere. This hotel has the possibility of resurrecting the standards to what used to be if the promises of the hotel owners are fulfilled but at the moment the empty promises are not materialising.

Rating for tour operator:

Excellent standard of booking and travel throughout. Very helpful.

Serenity Holidays by Happy, 17 Nov 2018
Holiday Rating:

A Magical Experience

We're do I start.. I was overwhelmed with the Culture, The people, the scenery ,the Experience of Safari, 6-1,The Roots experience. What a mind blowing experience delivered with warmth compassion and humility. A humbling experience in a positive way.

We're do I start.. I was overwhelmed with the Culture, The people, the scenery ,the Experience of Safari, 6-1,The Roots experience. What a mind blowing experience delivered with warmth compassion and humility. A humbling experience in a positive way.

Rating for tour operator:

All of the above

Serenity Holidays by steve33j, 12 Nov 2018
Holiday Rating:

Fun in the sun!

Bird watching, crocodiles, lovely weather, friendly locals and great live music everywhere

Bird watching, crocodiles, lovely weather, friendly locals and great live music everywhere

Rating for tour operator:

Tickets sent very quickly, everything went to plan, good resort rep.

Serenity Holidays by Prudence, 29 Oct 2018
Holiday Rating:

Disappointing

As an annual visitor to The Gambia, although never been in October. I was disappointed that the hotel did not offer its full compliment of services, especially the lack of choice of meals. I took my granddaughter for the first time and I had told her about the delicious buffet meals and hotel entertainment, sadly not available.

As an annual visitor to The Gambia, although never been in October. I was disappointed that the hotel did not offer its full compliment of services, especially the lack of choice of meals. I took my granddaughter for the first time and I had told her about the delicious buffet meals and hotel entertainment, sadly not available.

Rating for tour operator:

Very efficient in making my bookings and helping with my need for assistance as a wheelchair user.

Serenity Holidays by Lakesmarion, 6 Oct 2018
Holiday Rating:

Boutique Chic in Sicily

A week in Taormina in Villa Angela. Wonderful hotel with fabulous rooms and staff.

A week in Taormina in Villa Angela. Wonderful hotel with fabulous rooms and staff.

Rating for tour operator:

Sicilian Places (part of Serenity Holidays)

Serenity Holidays by Bucket lister, 6 Oct 2018
Holiday Rating:

Amazing island and great holiday experience

We visited Corsica in September. The weather was good, warm and sunny. The landscapes were stunning. We toured in a hire car, did some fantastic walks and visited some beautiful beaches

We visited Corsica in September. The weather was good, warm and sunny. The landscapes were stunning. We toured in a hire car, did some fantastic walks and visited some beautiful beaches

Rating for tour operator:

Efficient, informative and very helpful/attentive.