AITO: The Association of Independent Tour Operators
Ffestiniog Travel

Ffestiniog Travel Traveller Reviews

Reviews of Ffestiniog Travel

Overall Company Rating
97%
Excellent 359
Good 41
Average 10
Poor 2
Terrible 0
Reviews Submitted: 412
Reviews Accepted: 412
Reviews Rejected: 0
412 reviews
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Jordan: Steam, Petra, Dead Sea by Richard, 20 Nov 2022
Holiday Rating:

Everything I expected, and more.

Fast moving touring holiday packing in plenty but not too much

Fast moving touring holiday packing in plenty but not too much

Rating for tour operator:

Professional

Ffestiniog Travel by Alank, 20 Nov 2022
Holiday Rating:

Morocco

Tour of Morocco staying for several days at Marakesh, Fez, Rabat and Tangiers. Extensive train travel which was excellent

Tour of Morocco staying for several days at Marakesh, Fez, Rabat and Tangiers. Extensive train travel which was excellent

Rating for tour operator:

We have used FFestiniog many times in the past. They are thorough and have interesting tours

Ffestiniog Travel by Pixie, 20 Nov 2022
Holiday Rating:

Very disappointing

No comment admin good, three hotels good one poor. Leader ineffectual.

No comment admin good, three hotels good one poor. Leader ineffectual.

Rating for tour operator:

As above

Ffestiniog Travel responded to this review on 21 Nov 2022:

Thank you for taking the time to leave feedback, it is very much appreciated. We were saddened to hear of your disappointment with your holiday and do take your comments very seriously. The feedback has been varied between Excellent to Average. Please be assured that I will investigate the points raised and ensure that improvements are made for future tours. Maria Cook, General Manager

Ffestiniog Travel by brock209, 19 Nov 2022
Holiday Rating:

Varied , lots of new sights and experiences

A trip to Morocco - guided by an expert , some train rides , some walking tours. Good hotels , all together well organised

A trip to Morocco - guided by an expert , some train rides , some walking tours. Good hotels , all together well organised

Rating for tour operator:

We have used them before - they do not disappoint !

Ffestiniog Travel by Rob Ellwood, 19 Nov 2022
Holiday Rating:

Travelling Morocco by train

A variety of hotels in major cities of Morocco with varying standards of facilities and service. Excellent train travel across the country. Particularly enjoyable visit to TGV depot in Tangier, where we were made very welcome. An interesting insight into the country.

A variety of hotels in major cities of Morocco with varying standards of facilities and service. Excellent train travel across the country. Particularly enjoyable visit to TGV depot in Tangier, where we were made very welcome. An interesting insight into the country.

Rating for tour operator:

Would have appreciated more information before the trip and better organisation on the ground.

Ffestiniog Travel responded to this review on 21 Nov 2022:

Thank you for taking the time to leave feedback, it is very much appreciated. I am pleased to hear that you enjoyed the train travel and felt that you were given an interesting insight into the country. The feedback has been varied between Excellent to Average for this holiday. Please be assured that I will investigate the points raised and ensure that improvements are made for the future. Maria Cook, General Manager

Ffestiniog Travel by Violinings, 14 Nov 2022
Holiday Rating:

Stunning Switzerland by Rail

Ffestiniog Travl organised our honeymoon to Switzerland. It included travelling to different areas of the country including Chur, Luzerne and Meiringen. We were able to specify to have a few days in a few towns so that we could explore by ourselves the local area, as well as undertaking some pre-planned day trips too. All travel was via rail which meant we could enjoy the countryside and scenery. It takes much longer than flying to reach Switzerland ...

Ffestiniog Travl organised our honeymoon to Switzerland. It included travelling to different areas of the country including Chur, Luzerne and Meiringen. We were able to specify to have a few days in a few towns so that we could explore by ourselves the local area, as well as undertaking some pre-planned day trips too. All travel was via rail which meant we could enjoy the countryside and scenery. It takes much longer than flying to reach Switzerland from the UK, but well worth it.

Rating for tour operator:

Ffestiniog Travel were absolutely first class. They were able to tailor the trip to our needs and preferences, make alterations where needed and were extremely knowledgeable about international travel. The service provided by their team exceed all expectations and we will now consult with them on all future international rail holidays that we decide to take in the future.

Jordan: Steam, Petra, Dead Sea by ExKOC, 11 Nov 2022
Holiday Rating:

Jordan, Steam Petra and the Dead Sea

Tour of the major sites in Jordan, culminating with Petra. Superb.

Tour of the major sites in Jordan, culminating with Petra. Superb.

Rating for tour operator:

Good communication before and during the trip. Coped well with the unique challenges which can arise in the Middle East.

Ffestiniog Travel by Maldon Roger, 11 Nov 2022
Holiday Rating:

Brilliant

Following the course of the Rhine from sea to source, primarily by train.

Following the course of the Rhine from sea to source, primarily by train.

Rating for tour operator:

The information provided prior to the tour was informative and comprehensive, and the tour leader was excellent.

Ffestiniog Travel by RichG, 1 Nov 2022
Holiday Rating:

Excellent, well organised and well run tour.

Excellent escorted holiday following the river Rhine from sea to source. Very well organised, but leaving free time to do our own thing, especially in the evenings. Very informative and well thought out itinerary. A very good and varied holiday.

Excellent escorted holiday following the river Rhine from sea to source. Very well organised, but leaving free time to do our own thing, especially in the evenings. Very informative and well thought out itinerary. A very good and varied holiday.

Rating for tour operator:

As above.

Jordan: Steam, Petra, Dead Sea by Lurch, 18 Oct 2022
Holiday Rating:

Incredible!

Where do I start? Petra and Wadi Rum were astonishing. I understand fully the remark that Petra requires 2-3 days. But the one day I had was hardly a let-down and oh so fulfilling. The two train rides laid on were an enthusiast's dream. The colours and rock formations of Wadi Rum especially were wonderful! What I saw in 8 days I will cherish forever. Thankfully it is all on camera.

Where do I start? Petra and Wadi Rum were astonishing. I understand fully the remark that Petra requires 2-3 days. But the one day I had was hardly a let-down and oh so fulfilling. The two train rides laid on were an enthusiast's dream. The colours and rock formations of Wadi Rum especially were wonderful! What I saw in 8 days I will cherish forever. Thankfully it is all on camera.

Rating for tour operator:

Trouble-free from beginning to end. The planning before and the execution during the trip were first class. And this is largely because of Mike Wells and local guide Omar.