AITO: The Association of Independent Tour Operators
Ffestiniog Travel

Ffestiniog Travel Traveller Reviews

Reviews of Ffestiniog Travel

Overall Company Rating
97%
Excellent 491
Good 57
Average 11
Poor 3
Terrible 0
Reviews Submitted: 562
Reviews Accepted: 562
Reviews Rejected: 0
562 reviews
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Indian Hill Railways by Paul, 10 Mar 2026
Holiday Rating:

Indian Hill Railways

Excellent holiday. Very well organised.

Excellent holiday. Very well organised.

Rating for tour operator:

Good communications before the holiday. Excellent itinerary.

Snow on the Alps by Phils Travels, 25 Feb 2026
Holiday Rating:

Snow in the Al[s

A great tour around Southern Switzerland. All arrangements worked perfectly

A great tour around Southern Switzerland. All arrangements worked perfectly

Rating for tour operator:

Ffestiniog Travel were a very efficient tour operator

Snow on the Alps by John S, 22 Feb 2026
Holiday Rating:

Snow on the Alps

We chose this tour operator and holiday on the recommendation of a friend. A very enjoyable and rewarding holiday which did not disappoint. We have not undertaken a rail holiday before and this appealled to us, especially for this destination and time of year. Snow on the Alps took us to Switzerland, which had enough snow to satisfy the description of the tour. In most aspects where the tour opertor had control the holiday delivered what we expected...

We chose this tour operator and holiday on the recommendation of a friend. A very enjoyable and rewarding holiday which did not disappoint. We have not undertaken a rail holiday before and this appealled to us, especially for this destination and time of year. Snow on the Alps took us to Switzerland, which had enough snow to satisfy the description of the tour. In most aspects where the tour opertor had control the holiday delivered what we expected. The reliability of German railways led to some tense moments, but overall everything ran very smoothly, aided by a friendly and helpful tour leader. Although organised trips were arranged each day, we took advantage of free days where we could do our own thing.

Rating for tour operator:

Travel and hotel arrangements and itinerary were handled very well by Ffestiniog Travel, who went out of their way to be helpful and provide all necessary information and travel documents in a timely and helpful way.

Snow on the Alps by Chris, 20 Feb 2026
Holiday Rating:

Fabulous Snow on the Alps

A great trip well organised with plenty of flexibility

A great trip well organised with plenty of flexibility

Rating for tour operator:

Used Ffestiniog twice now - very impressed with friendly staff, flexibility to make changes, and Roger as tour leader

Ffestiniog Travel by Adrian, 19 Feb 2026
Holiday Rating:

Glacier Express, private arrangement

Train to Paris, hotel, Train to Zermatt, hotel, Train to St. Moritz, train to Zurich, flight home

Train to Paris, hotel, Train to Zermatt, hotel, Train to St. Moritz, train to Zurich, flight home

Rating for tour operator:

Used them many times they never fail us.

Ffestiniog Travel by Enty, 3 Feb 2026
Holiday Rating:

Thailand Rail Adventure

A Rail orientated tour of Thailand taking in most of the key sights and rail journeys

A Rail orientated tour of Thailand taking in most of the key sights and rail journeys

Rating for tour operator:

We were well informed before the trip with information that proved to be accurate during the tour. They were very helpful in sorting out a problem with one of our fellow travellers.

Ffestiniog Travel by Cch, 1 Feb 2026
Holiday Rating:

Switzerland by rail and snow

Purpose of the holiday was to travel on several of Switzerland’s panoramic rail lines (Glacier Express, Golden Pass line, Voralpen line,etc), and to visit Lucerne for 2 days. Also to go up Mount Rigi and get there via boat and train.

Purpose of the holiday was to travel on several of Switzerland’s panoramic rail lines (Glacier Express, Golden Pass line, Voralpen line,etc), and to visit Lucerne for 2 days. Also to go up Mount Rigi and get there via boat and train.

Rating for tour operator:

Ffestiniog Travel have organised several holidays for us. We tell them where, when and how we want to go and they’ve organised everything for us. All arrangements have worked well and my sister and I have enjoyed each trip.

Xmas & New Year in Switzerland by Snow Queen, 7 Jan 2026
Holiday Rating:

Pleasant winter holiday in Switzerland

Holiday based in three Swiss cities, travelling around by train using Swiss travel pass.

Holiday based in three Swiss cities, travelling around by train using Swiss travel pass.

Rating for tour operator:

Supplied excellent information beforehand.

Xmas & New Year in Switzerland by Ann, 6 Jan 2026
Holiday Rating:

Christmas and New Year in Switzerland we

Well organised very interesting trip making best use of a Swiss 1st class rail pass.

Well organised very interesting trip making best use of a Swiss 1st class rail pass.

Rating for tour operator:

Well organised and would fit in variations if required

Ffestiniog Travel by Rosy, 13 Dec 2025
Holiday Rating:

Excellent tailor-made short break to Vienna going out by air but back by NightJet train

Arwel at Ffestiniog Travel went out of her way to research different solutions for us to choose from for our holiday which needed to be on specific dates to meet up with a relative flying in from Australia and we wanted to include at least some train travel. Once we had selected our itinerary, we paid a deposit and before the holiday she sent us an excellent booklet and information about every stage of our journeys and accommodation.

Arwel at Ffestiniog Travel went out of her way to research different solutions for us to choose from for our holiday which needed to be on specific dates to meet up with a relative flying in from Australia and we wanted to include at least some train travel. Once we had selected our itinerary, we paid a deposit and before the holiday she sent us an excellent booklet and information about every stage of our journeys and accommodation.

Rating for tour operator:

Fantastic attention to detail, friendly service at every stage.