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Ffestiniog Travel Traveller Reviews

Reviews of Ffestiniog Travel










Wonderful holiday
Holiday in Nice by rail from London with overnight stays in Paris
Holiday in Nice by rail from London with overnight stays in Paris
Rating for tour operator:




Excellent customer service with a named advisor who was available to contact by phone. She was extremely knowledgable about European rail travel and answered all my queries about the hotels and travel arrangements





Well organised, enjoyable visit to Switzerland
As always, Ffestinog Travel provided all the information we needed for our holiday, and the arrangements worked exactly as requested. The Hotel Ambassador in Brig was well located, being just 5 minutes from the railway station. We had a comfortable stay there. The weather was better than expected, and despite the forecast we saw little rain. A few words of advice for anyone contemplating in holiday in Switzerland at this time of year (May)...
As always, Ffestinog Travel provided all the information we needed for our holiday, and the arrangements worked exactly as requested. The Hotel Ambassador in Brig was well located, being just 5 minutes from the railway station. We had a comfortable stay there. The weather was better than expected, and despite the forecast we saw little rain. A few words of advice for anyone contemplating in holiday in Switzerland at this time of year (May). This is the in-between period between the ski season (which ends in April) and the Summer season (which starts in June). While we expected some attractions would not be open at this time, we were not expecting so many cafes and restaurants to also be closed. We went up to the Aletsch Arena above the Rhone Valley, where you can see the famous glacier, but there was nowhere at all to get a drink or any food, in the Bettmeralp and Riederalp areas. This was surprising as there were several other tourists up there. That apart, we thought May was a good time to go, but be aware that some things may be closed.
Rating for tour operator:




As always Ffestiniog Travel responded quickly to our request and provided and draft itinerary and quote, saying we could modify it if we wanted to. They had given us the holiday we wanted, so there was no need to do this. They did answer a query we had about entry to Schengen area countries promptly and reassuringly. The travel documents came a fortnight before departure, giving us plenty of time to study them and check we had all we needed.. We will definitely book with them again.





Independent train travel through France and northern Spain made easy.
Independent Train travel based holiday through France and Northern Spain staying in hotels in Paris both ways, 2 nights in Bordeaux, 3 nights in San Sebastion and 2 nights in Bilbao with pre booked day tours. Ffestiniog Travel booked all hotels and trains for us based on our ideas of an itinerary. It all went smoothly, tickets were provided and lots of information, including timetables where pre booked tickets were not posible and we had to ...
Independent Train travel based holiday through France and Northern Spain staying in hotels in Paris both ways, 2 nights in Bordeaux, 3 nights in San Sebastion and 2 nights in Bilbao with pre booked day tours. Ffestiniog Travel booked all hotels and trains for us based on our ideas of an itinerary. It all went smoothly, tickets were provided and lots of information, including timetables where pre booked tickets were not posible and we had to purchas ticlets locally whilst on holiday..
Rating for tour operator:




ffestiniog travel took our idea of an itinerary and turned it into an holiday by booking all train tickets and booking us into hotels close to the railway stations but close enough to the sites of interest. This saves us stress and time.





The organisation, trains and scenery were all excellent
A relaxing, enjoyable couple of days in N Wales
A relaxing, enjoyable couple of days in N Wales
Rating for tour operator:




Good information, good admin.





A wonderful weekend away: The Snowdonian rail tour
The highlight of the weekend was an all-day eighty-mile round trip over the scenic and historic Ffestiniog and Welsh Highland Railways. This included a superb buffet lunch at a local brew pub. Each passenger had a bay of six seats which enabled us to appreciate the view on both sides of the line. To the delight of the railway enthusiasts the train was hauled by a variety of historic steam locos, but you didn't have to be an enthusiast to enjoy ...
The highlight of the weekend was an all-day eighty-mile round trip over the scenic and historic Ffestiniog and Welsh Highland Railways. This included a superb buffet lunch at a local brew pub. Each passenger had a bay of six seats which enabled us to appreciate the view on both sides of the line. To the delight of the railway enthusiasts the train was hauled by a variety of historic steam locos, but you didn't have to be an enthusiast to enjoy the ride and the company.
Rating for tour operator:




Ffestiniog Travel is a small company specialising in holidays by rail. Despite its size, the company is very well-run and offers a very wide range of holidays by rail for enthusiasts and others at home and abroad. This was the second time I had booked with them, it won't be the last.





Exhausting trip for rail enthusiasts
This was a tour of the Dresden steam festival over four days with two long days travel added to each end. It was not helped by the fact that clocks had gone forward an hour the week before and Germany is another hour ahead, so every morning start felt like getting up in the night for another day. Little concern was shown for the physical comfort of participants. For example one day had two narrow gauge journeys of over three hours without ...
This was a tour of the Dresden steam festival over four days with two long days travel added to each end. It was not helped by the fact that clocks had gone forward an hour the week before and Germany is another hour ahead, so every morning start felt like getting up in the night for another day. Little concern was shown for the physical comfort of participants. For example one day had two narrow gauge journeys of over three hours without thought for food, drink or toilets. This was on wooden seats, which is to be expected on historic carriages but not twice in one day! There was barely time between the two to grab a sandwich and carry-on coffee. Another day was an outing on a paddle steamer and the guide had not ascertained which pier the boat would leave from. This meant a kilometre walk round some road works taken at speed so not to miss the boat. Two members of our party were walking with sticks. There would have been a tram taking us nearer if the guide had checked. This was thoughtless. Most information was given out at the last minute, so we could not do our own research on what we needed. This tour was designed for men who needed neither drink, food nor toilets but plenty of information was given out about evening beer drinking.
Rating for tour operator:




Ffestiniog travel is a company I would have liked to support as I love its railway but they have let me down on two trips now so I won't be using them again.
Dear Ms Verran,
Many thanks for your feedback.
I am truly sorry to hear that you did not enjoy your recent trip to the Dresden Steam Festival. Ffestiniog Travel have operated this tour successfully for many years therefore I was saddened to read your comments.
The Dresden Steam Festival is a Connoisseur Tour, designed for those with a specific passion for railways. The visits to the two narrow gauge railways have always been included in the itinerary and considered a highlight of the trip. Please note that we do inform all customers that they can opt out of activities whenever possible and the tour leader is always on hand to give advice for alternative sightseeing that you may wish to do. We like to give our customers the flexibility to get the most out of their holiday.
I can confirm that all feedback received to date has been very complimentary about the tour and tour leader. However, please be assured that I will monitor the feedback closely and amend the itinerary if necessary.
Kind regards,
Maria Cook
General Manager





Enjoyable
Enjoyable, well paced, and good tours.
Enjoyable, well paced, and good tours.
Rating for tour operator:




Ffestiniog Travel





Great !
Dresden Steam Festival event/tour
Dresden Steam Festival event/tour
Rating for tour operator:




Information really good





Very Best of New Zealand
A well organised tour which ticked all the boxes for me with regard to places to see in New Zealand. We were made very welcome at all the heritage rail sites we visited, although I'm not a true rail enthusiast I found all the visits very enjoyable and interesting. One or two minor hitches during the tour were dealt with at the time by our tour group leader.
A well organised tour which ticked all the boxes for me with regard to places to see in New Zealand. We were made very welcome at all the heritage rail sites we visited, although I'm not a true rail enthusiast I found all the visits very enjoyable and interesting. One or two minor hitches during the tour were dealt with at the time by our tour group leader.
Rating for tour operator:




My first experience of using Ffestiniog Travel, I was very impressed at the level of organisation for a such a long tour.





Northern lights
Escorted tour, very good.
Escorted tour, very good.
Rating for tour operator:




Ffestiniog travel,