AITO: The Association of Independent Tour Operators
Ffestiniog Travel

Ffestiniog Travel Traveller Reviews

Reviews of Ffestiniog Travel

Overall Company Rating
97%
Excellent 383
Good 44
Average 11
Poor 2
Terrible 0
Reviews Submitted: 440
Reviews Accepted: 440
Reviews Rejected: 0
440 reviews
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Ffestiniog Travel by Brian M, 14 Jul 2024
Holiday Rating:

a very satisfactory holiday

ffestiniog arranged the flights, rail links and hotel for us. The hotel was of good quality and well placed in the city. Ffestiniog also arranged some of the excursions which again worked very well.

ffestiniog arranged the flights, rail links and hotel for us. The hotel was of good quality and well placed in the city. Ffestiniog also arranged some of the excursions which again worked very well.

Rating for tour operator:

Ffestiniog always respond promptly to requests and provide an excellent service.

Ffestiniog Travel by Zug Reisender, 13 Jul 2024
Holiday Rating:

Rail tour of central Germany avoiding the 2024 Euros

Visiting the places I wanted to go to (Berlin, Wittenberg, Leipzig, Weimar, Erfurt, Eisenach and Bonn) on a 10-day interrail pass

Visiting the places I wanted to go to (Berlin, Wittenberg, Leipzig, Weimar, Erfurt, Eisenach and Bonn) on a 10-day interrail pass

Rating for tour operator:

Efficient, well-prepared rail travel arrangements and appropriate hotel bookings all smoothly arranged.

The Green Hills of Spain by Kate & Pete , 5 Jul 2024
Holiday Rating:

An excellent introduction to the north coast of Spain

Stays in the major coastal cities using local transport to get around. Plenty of free time to explore personal interests in visiting the tourist sights available.

Stays in the major coastal cities using local transport to get around. Plenty of free time to explore personal interests in visiting the tourist sights available.

Rating for tour operator:

Efficient administration, good tour leaders and can adapt tours to accomodate individual preferences.

Ffestiniog Travel by Swiss fan, 4 Jul 2024
Holiday Rating:

Fabulous Switzerland

Everything ran like clockwork and we definitely will be returning! Plenty of time allowed between train connections so there was never any concern. And negotiating the RER in Paris was easy (bragging!!) The hotel was excellent, both in position for excursions and in quality.

Everything ran like clockwork and we definitely will be returning! Plenty of time allowed between train connections so there was never any concern. And negotiating the RER in Paris was easy (bragging!!) The hotel was excellent, both in position for excursions and in quality.

Rating for tour operator:

Booked unescorted tour with Ffestiniog Travel and from the first point of contact everything was easy. Good explanations over a transport question, and full and comprehensive details sent two weeks before the holiday departure, so plenty of time to digest the details.

The Green Hills of Spain by Mutley, 2 Jul 2024
Holiday Rating:

Tour of Green Spain combining rail travel, scenery and historic cities

The tour used local trains to travel the northern coast of Spain. The hotels were excellent and the cities fascinating. The trains were often very infrequent and very slow, but they enabled journeys through impressive mountain and coastal scenery.

The tour used local trains to travel the northern coast of Spain. The hotels were excellent and the cities fascinating. The trains were often very infrequent and very slow, but they enabled journeys through impressive mountain and coastal scenery.

Rating for tour operator:

Ffestiniog Travel successfully organised a tour that was challenging in terms of frequent onward travel and infrequent trains. Good documentation was provided and an accompanying coach carried luggage and was available as back-up if trains were cancelled.

The Green Hills of Spain by John, 1 Jul 2024
Holiday Rating:

Overall OK, but too many avoidable mishaps.

A rail holiday with a planned itinerary, that became a 'rail replacement bus" holiday that was less organised.

A rail holiday with a planned itinerary, that became a 'rail replacement bus" holiday that was less organised.

Rating for tour operator:

They are polite and responsive. Lack the quality of organisations that charge similar levels for tours.

Ffestiniog Travel responded to this review on 02 Jul 2024:

Dear Mr Hale,

I am truly sorry to hear about your experience on the Green Hills of Spain tour recently. Sadly, the temporary line closures were not publicised by the rail operator and, as FEVE trains cannot be reserved in advance, we were not made aware of the situation prior to your departure from the UK.

I completely understand your disappointment however, I do believe your tour leader arranged private transportation to ensure your journeys were as comfortable as possible.

With best regards,
Maria Cook

West Coast USA by Happy Traveller, 30 Jun 2024
Holiday Rating:

A memorable tour of Western Canada and the USA

Covering Banff, the Rocky Mountaineer, Vancouver, Seattle, Portland, Sacramento, and San Francisco; with rail travel throughout

Covering Banff, the Rocky Mountaineer, Vancouver, Seattle, Portland, Sacramento, and San Francisco; with rail travel throughout

Rating for tour operator:

Offer a well-thought standard tour and then willing and knowledgeable to add bespoke parts

Ffestiniog Travel by pickle, 28 Jun 2024
Holiday Rating:

wonderful

6 days in the Isle of Man. Great friendly small hotel, weather really good , calm ferry crossing both ways and we saw and did everything we wanted and more.

6 days in the Isle of Man. Great friendly small hotel, weather really good , calm ferry crossing both ways and we saw and did everything we wanted and more.

Rating for tour operator:

We have been several times with Ffestiniog and never been disappointed

The Mid Pennines by Eyore, 27 Jun 2024
Holiday Rating:

Rails Trails & Tracks of the Mid Pennines

Vintage trains, vintage coaches & buses bliss!

Vintage trains, vintage coaches & buses bliss!

Rating for tour operator:

Prompt service arranged special request for room

Ffestiniog Travel by Phil, 17 Jun 2024
Holiday Rating:

Unescorted rail tour of Canada

We had an amazing holiday helped in no small part by Tracey at Ffestiniog Travel no question was too small, her itinerary was exemplary and all the arrangements ran seamlessly

We had an amazing holiday helped in no small part by Tracey at Ffestiniog Travel no question was too small, her itinerary was exemplary and all the arrangements ran seamlessly

Rating for tour operator:

Great service provided by all at Ffestiniog Travel. I would definitely recommend this team and can only imagine there escorted tours are exceptional given the overall quality of the unescorted tour they provided for us. All hotels of a high standard arrangements ran seamlessly.