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Ffestiniog Travel

Ffestiniog Travel Traveller Reviews

Reviews of Ffestiniog Travel

Overall Company Rating
97%
Excellent 428
Good 52
Average 11
Poor 3
Terrible 0
Reviews Submitted: 494
Reviews Accepted: 494
Reviews Rejected: 0
494 reviews
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Ffestiniog Travel by Jo, 30 Apr 2025
Holiday Rating:

The organisation, trains and scenery were all excellent

A relaxing, enjoyable couple of days in N Wales

A relaxing, enjoyable couple of days in N Wales

Rating for tour operator:

Good information, good admin.

Ffestiniog Travel by Rod, 29 Apr 2025
Holiday Rating:

A wonderful weekend away: The Snowdonian rail tour

The highlight of the weekend was an all-day eighty-mile round trip over the scenic and historic Ffestiniog and Welsh Highland Railways. This included a superb buffet lunch at a local brew pub. Each passenger had a bay of six seats which enabled us to appreciate the view on both sides of the line. To the delight of the railway enthusiasts the train was hauled by a variety of historic steam locos, but you didn't have to be an enthusiast to enjoy ...

The highlight of the weekend was an all-day eighty-mile round trip over the scenic and historic Ffestiniog and Welsh Highland Railways. This included a superb buffet lunch at a local brew pub. Each passenger had a bay of six seats which enabled us to appreciate the view on both sides of the line. To the delight of the railway enthusiasts the train was hauled by a variety of historic steam locos, but you didn't have to be an enthusiast to enjoy the ride and the company.

Rating for tour operator:

Ffestiniog Travel is a small company specialising in holidays by rail. Despite its size, the company is very well-run and offers a very wide range of holidays by rail for enthusiasts and others at home and abroad. This was the second time I had booked with them, it won't be the last.

Dresden Steam Festival by Lizzie Vee , 22 Apr 2025
Holiday Rating:

Exhausting trip for rail enthusiasts

This was a tour of the Dresden steam festival over four days with two long days travel added to each end. It was not helped by the fact that clocks had gone forward an hour the week before and Germany is another hour ahead, so every morning start felt like getting up in the night for another day. Little concern was shown for the physical comfort of participants. For example one day had two narrow gauge journeys of over three hours without ...

This was a tour of the Dresden steam festival over four days with two long days travel added to each end. It was not helped by the fact that clocks had gone forward an hour the week before and Germany is another hour ahead, so every morning start felt like getting up in the night for another day. Little concern was shown for the physical comfort of participants. For example one day had two narrow gauge journeys of over three hours without thought for food, drink or toilets. This was on wooden seats, which is to be expected on historic carriages but not twice in one day! There was barely time between the two to grab a sandwich and carry-on coffee. Another day was an outing on a paddle steamer and the guide had not ascertained which pier the boat would leave from. This meant a kilometre walk round some road works taken at speed so not to miss the boat. Two members of our party were walking with sticks. There would have been a tram taking us nearer if the guide had checked. This was thoughtless. Most information was given out at the last minute, so we could not do our own research on what we needed. This tour was designed for men who needed neither drink, food nor toilets but plenty of information was given out about evening beer drinking.

Rating for tour operator:

Ffestiniog travel is a company I would have liked to support as I love its railway but they have let me down on two trips now so I won't be using them again.

Ffestiniog Travel responded to this review on 24 Apr 2025:

Dear Ms Verran,

Many thanks for your feedback.

I am truly sorry to hear that you did not enjoy your recent trip to the Dresden Steam Festival. Ffestiniog Travel have operated this tour successfully for many years therefore I was saddened to read your comments.

The Dresden Steam Festival is a Connoisseur Tour, designed for those with a specific passion for railways. The visits to the two narrow gauge railways have always been included in the itinerary and considered a highlight of the trip. Please note that we do inform all customers that they can opt out of activities whenever possible and the tour leader is always on hand to give advice for alternative sightseeing that you may wish to do. We like to give our customers the flexibility to get the most out of their holiday.

I can confirm that all feedback received to date has been very complimentary about the tour and tour leader. However, please be assured that I will monitor the feedback closely and amend the itinerary if necessary.

Kind regards,
Maria Cook
General Manager

Dresden Steam Festival by peyterfgf, 21 Apr 2025
Holiday Rating:

Enjoyable

Enjoyable, well paced, and good tours.

Enjoyable, well paced, and good tours.

Rating for tour operator:

Ffestiniog Travel

Dresden Steam Festival by K, 18 Apr 2025
Holiday Rating:

Great !

Dresden Steam Festival event/tour

Dresden Steam Festival event/tour

Rating for tour operator:

Information really good

The Very Best of New Zealand by Mike, 28 Mar 2025
Holiday Rating:

Very Best of New Zealand

A well organised tour which ticked all the boxes for me with regard to places to see in New Zealand. We were made very welcome at all the heritage rail sites we visited, although I'm not a true rail enthusiast I found all the visits very enjoyable and interesting. One or two minor hitches during the tour were dealt with at the time by our tour group leader.

A well organised tour which ticked all the boxes for me with regard to places to see in New Zealand. We were made very welcome at all the heritage rail sites we visited, although I'm not a true rail enthusiast I found all the visits very enjoyable and interesting. One or two minor hitches during the tour were dealt with at the time by our tour group leader.

Rating for tour operator:

My first experience of using Ffestiniog Travel, I was very impressed at the level of organisation for a such a long tour.

Ffestiniog Travel by Waggy, 26 Mar 2025
Holiday Rating:

Northern lights

Escorted tour, very good.

Escorted tour, very good.

Rating for tour operator:

Ffestiniog travel,

The Very Best of New Zealand by steam trains forever, 26 Mar 2025
Holiday Rating:

new zealand railway travel

From Christchurch to Auckland and all in between, the journey by rail and coach was satisfying. There were several items that needed to be fixed, but the group managed to get through them. Hotels were very good and large, but I could NOT recommend Rydges Hotel in Auckland. All the preserved railways we visited went out of their way to entertain us and provided an excellent atmosphere.

From Christchurch to Auckland and all in between, the journey by rail and coach was satisfying. There were several items that needed to be fixed, but the group managed to get through them. Hotels were very good and large, but I could NOT recommend Rydges Hotel in Auckland. All the preserved railways we visited went out of their way to entertain us and provided an excellent atmosphere.

Rating for tour operator:

Ffestiniog Travel did a great job, but the company they rely on in New Zealand, could be much better in its accuracy for bookings.

The Very Best of New Zealand by Mr R C 25, 23 Mar 2025
Holiday Rating:

The Very Best of New Zealand

See previous feedback form

See previous feedback form

Rating for tour operator:

Very efficient and met our expectations

The Very Best of New Zealand by Phil, 21 Mar 2025
Holiday Rating:

Very Best of New Zealand

Very well organised holiday

Very well organised holiday

Rating for tour operator:

Everything went to plan