AITO: The Association of Independent Tour Operators
Ffestiniog Travel

Ffestiniog Travel Traveller Reviews

Reviews of Ffestiniog Travel

Overall Company Rating
97%
Excellent 357
Good 41
Average 9
Poor 2
Terrible 0
Reviews Submitted: 409
Reviews Accepted: 409
Reviews Rejected: 0
409 reviews
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Ffestiniog Travel by Brian M, 14 Jun 2023
Holiday Rating:

A very enjoyable tour around two of the major cities of the former DDR

The itenerary worked very well, the hotels were of good quality and well located. Reservations were made on the trains where this was possible.

The itenerary worked very well, the hotels were of good quality and well located. Reservations were made on the trains where this was possible.

Rating for tour operator:

FFestiniog Travel arranged hotels, flights and railway itenerary. Very good information provided, prompt and personable response to questions

Ffestiniog Travel by NickM, 14 Jun 2023
Holiday Rating:

By trains to the Harz

From London by train to the Harz Mountains in Northern Ger.many. With four nights in a lovely Germantown and 3 days exploring the local metre gauge rail services, both steam and diesel

From London by train to the Harz Mountains in Northern Ger.many. With four nights in a lovely Germantown and 3 days exploring the local metre gauge rail services, both steam and diesel

Rating for tour operator:

Excellent advanced information and they cooped very well supporting the tool guide with transport difficulties outside their control. A small friendly firm and excellent to deal with.

Ffestiniog Travel by Swiss Fan, 30 May 2023
Holiday Rating:

A Wonderful Visit to Switzerland

A bespoke railway holiday based in Montreux, including a visit to the Blonay-Chamby steam festival

A bespoke railway holiday based in Montreux, including a visit to the Blonay-Chamby steam festival

Rating for tour operator:

Excellent personal service and support with excellent information

Ffestiniog Travel by CHAMELEON7, 24 Apr 2023
Holiday Rating:

By Train to Mulhouse and Colmar Alsace region of France

wanted to visit the Schlumpf collection especially Bugatti Royale's and visit to Colmar a very historic town in Alsace. Went by train mostly TGV and comfortable on time journeys. Also visited Cite of Trains in Mulhouse which turned out to be spectacular with its exhibits

wanted to visit the Schlumpf collection especially Bugatti Royale's and visit to Colmar a very historic town in Alsace. Went by train mostly TGV and comfortable on time journeys. Also visited Cite of Trains in Mulhouse which turned out to be spectacular with its exhibits

Rating for tour operator:

proper itinerary faultless arrangements no hassle

Ffestiniog Travel by TrevorJones, 16 Apr 2023
Holiday Rating:

Albania May 2022 good food, good mountain views, good historic city sights

Well organised, friendly small group, good UK tour leader and Albanian tour guide giving lots of interesting ancient and modern history, good food, good hotels, coach travel to all corners of Albania (both seaside and snow-capped mountains, a few nights in the mountains, even one swim in the sea), bonus brief visit to Kosovo to clear-day viewpoint at Prizren looking over half the country, interesting slow chartered train ride in Albania (3h ...

Well organised, friendly small group, good UK tour leader and Albanian tour guide giving lots of interesting ancient and modern history, good food, good hotels, coach travel to all corners of Albania (both seaside and snow-capped mountains, a few nights in the mountains, even one swim in the sea), bonus brief visit to Kosovo to clear-day viewpoint at Prizren looking over half the country, interesting slow chartered train ride in Albania (3h to go 60km), scenic but late-running mountain train ride in Montenegro, final whole day exploring Belgrade (including chance to see its new mis-placed out-of-centre half-built "central" railway stn replacing historic main town centre terminus), lucky with exceptional good clear weather to enjoy the mountain and seaside views

Rating for tour operator:

well-organised and appreciated being able to discuss travel arrangements by personal email contacts rather than just via anonymous websites

Ffestiniog Travel by Stuart, 25 Mar 2023
Holiday Rating:

Switzerland in the Snow by Train

We had an excellent rail holiday in Switzerland arranged by Ffestiniog Travel. This was an escorted tour - the tour guide was very good at keeping us 'on track' and provided suggestions for our free days that we may not have otherwise thought of.

We had an excellent rail holiday in Switzerland arranged by Ffestiniog Travel. This was an escorted tour - the tour guide was very good at keeping us 'on track' and provided suggestions for our free days that we may not have otherwise thought of.

Rating for tour operator:

Ffestiniog Travel made it very easy to book, the holiday itinerary and supporting information was received in a timely manner and contained everything we needed to know.

Ffestiniog Travel by Big Dave, 21 Mar 2023
Holiday Rating:

Anniversary European Holiday

As part of our Golden Wedding Anniversary earlier this month, my wife and I decided to undertake a month-long European rail holiday to visit places and friends we have known over the past fifty years.

As part of our Golden Wedding Anniversary earlier this month, my wife and I decided to undertake a month-long European rail holiday to visit places and friends we have known over the past fifty years.

Rating for tour operator:

Our experience with Ffestiniog Travel was first class and we cannot recommend it highly enough. We entrusted the organisation of our travel arrangements and hotel accommodation to Ffestioiong Travel and were not disappointed. Our advisor, Michelle Hawes, was outstanding in arranging an Interrail Pass and finding comfortable hotel accommodations near railway stations.

Ffestiniog Travel by MOB Dave, 1 Mar 2023
Holiday Rating:

A well organised tour with all needed information to hand

A solo tour of Switzerland using a Eurail pass. Ffestiniog Travel organised the pass, all train seat bookings and supplements and all accommodation in Switzerland. I was given a personalised itinerary with all necessary information, such as seat numbers, departure times and hotel locations in a personalised booklet. It all went very smoothly and I had a very enjoyable time, with very high quality hotel rooms.

A solo tour of Switzerland using a Eurail pass. Ffestiniog Travel organised the pass, all train seat bookings and supplements and all accommodation in Switzerland. I was given a personalised itinerary with all necessary information, such as seat numbers, departure times and hotel locations in a personalised booklet. It all went very smoothly and I had a very enjoyable time, with very high quality hotel rooms.

Rating for tour operator:

I was given personal service, with all emails answered promptly and clear instructions given. Very efficient, friendly service.

Ffestiniog Travel by Mr G W 23, 23 Feb 2023
Holiday Rating:

Not a good holiday

Poor detail on some times given made us miss a train and nearly a major bus trip no tickets given.

Poor detail on some times given made us miss a train and nearly a major bus trip no tickets given.

Rating for tour operator:

Ffestiniog Travel

Ffestiniog Travel responded to this review on 28 Feb 2023:

Dear Graham and Wendy, I am pleased that we were able to offer you both a satisfactory explanation regarding the issues that arose during your recent holiday. I would like to thank you both for your patience and understanding whilst I investigated this matter. I was really pleased to hear that you have always received excellent service from Ffestiniog Travel in the past and that this recent experience has not deterred you from travelling with us in the future.

Ffestiniog Travel by One111, 18 Feb 2023
Holiday Rating:

Well Planned

Trip well conceived planned and executed, including suggested add ons.

Trip well conceived planned and executed, including suggested add ons.

Rating for tour operator:

Have used Fffestiniog over 30 years for rail centred holidays in Europe and long haul