Ffestiniog Travel Traveller Reviews

Four days in Lucerne including a day up to Pilatus - Lucerne to Andermatt - Glacier Express to Chur. Two nights in Chur. Chur to St Moritz (4 nights). St Moritz to Tirano and return on the Bernina Express.

Ffestiniog Travel - Amazing company - arranged our holiday perfectly. 10/10

Travel by train to, around and from Switzerland, staying in 3 hotels: Montreux (3 nights), Lugano (3 nights) and Luzern (1 night), using a total of 50 trains, 7 boats, 2 cable-cars and one bus!

Very good communication with Ffestiniog Travel, who did all the bookings for rail travel and hotels, giving a personalised itinerary to follow with all seat numbers and hotel locations clearly identified for convenience. Excellent service. All connections worked well.

Well organised tour lead by an excellent guide.

We were given plenty of advance information prior to departure and communication by post and telephone was good.

Very well run

Excellent

The journey took us from London to Amsterdam (for 4 nights) by Eurostar, then by train to Boppard for a day cruise on the Rhine before moving on to Switzerland with a visit to the Rhine Falls, Chur (including a trip on the Bernina Bahn to Italy). The it was on to Interlaken (with lunch on the Glacier Express enroute) for a trip up the Jungfrau and cruise on Lake Thun) before moving on to Lucerne for a trip up Mt Pilatus, before heading home via Cologne.

We based the holiday on an extended version of their Rhine - Sea to Source tour. It was very easy to negotiate an itinerary that gave us what we wanted and appeared workable. Communications from them throughout was excellent - we had unexpected problems due to floods at Brienz which were passed on to us by Ffestiniog Travel while we were abroad, including the advice of how to deal with the issue when we got to that part of the holiday.

Our holiday was by air to Luzern. Apart from the inevitable flight delays, travel was as planned. The Hotel Monopol suited us very well. It is very central, next door to rail, bus and boat services. We had a large room with plenty of storage space for our belongings. The room was well presented and included a settee, two chairs and a table as well as the bed. The bathroom was a good size with two washbasins, and a bath with shower over. Ffestiniog Travel arranged Swiss Passes for us, which gave free travel on almost all public transport and admission to many museums. We had some enjoyable days out, including to Pilatus and the Rigi. Luzern is a good centre for many attractions, and has a wide range of restaurants for evening meals.

We sent our initial enquiry to Ffestiniog Travel and they responded with a quotation within 24 hours. This suited us so we booked straightaway, which was promptly acknowledged. The travel documents came 10 days before the holiday, and were all in order. They had already booked to aircraft seats for us, which meant all we had to do was check in online. The hotel was expecting us and, although this was not arranged by Ffestiniog Travel, our bags which were sent in advance were waiting for us at the hotel. It all worked very well - the holiday "did what it said on the tin"!

We went by train from London via Paris to Chur Zermatt Interlaken and Luzern and return to London

Clear excellent knowledge and experience in arranging this sort of trip

We used Ffestiniog Travel to book trains and hotel rooms for an independent journey via London, Amsterdam, Austria, Italy, Switzerland and France.

Kate was very helpful in suggesting the best routes, and selecting good seats for us too. The hotels suggested were all within an easy walk of the train stations, comfortable and within budget. The package of information that arrived with the tickets was excellent, with useful hints on everything to make the journeys stress-free. Highly recommended for taking the hassle out of booking a multi-leg journey.

we just wanted train tickets and hotels before and after a boat bike holiday from Bruges to Amsterdam

Clearly understood what we were looking for and provided good service

ffestiniog arranged the flights, rail links and hotel for us. The hotel was of good quality and well placed in the city. Ffestiniog also arranged some of the excursions which again worked very well.

Ffestiniog always respond promptly to requests and provide an excellent service.