AITO: The Association of Independent Tour Operators
Ffestiniog Travel

Ffestiniog Travel Traveller Reviews

Reviews of Ffestiniog Travel

Overall Company Rating
97%
Excellent 357
Good 41
Average 9
Poor 2
Terrible 0
Reviews Submitted: 409
Reviews Accepted: 409
Reviews Rejected: 0
409 reviews
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Ffestiniog Travel by Window Seat Please., 16 Sep 2016
Holiday Rating:

First Class - thoroughly enjoyable

A full mix of train travel and sightseeing, with perhaps more emphasis on the latter than the former. But all very smooth with the occasional hiccups (generally related to DB problems) well handled by our Guide. Its hard to beat the combination of train travel, magnificent scenery, good hotels only a few minutes walk from the station, and good eating at acceptable cost (despite the devaluation of the £!.

A full mix of train travel and sightseeing, with perhaps more emphasis on the latter than the former. But all very smooth with the occasional hiccups (generally related to DB problems) well handled by our Guide. Its hard to beat the combination of train travel, magnificent scenery, good hotels only a few minutes walk from the station, and good eating at acceptable cost (despite the devaluation of the £!.

Rating for tour operator:

Fourth tour with Ffestiniog Travel, and now a loyal customer.

Ffestiniog Travel by Girls aloud , 15 Sep 2016
Holiday Rating:

Thoroughly enjoyable Bavaria - Mountains and Castles holiday.

Well organised and managed holiday. Hotels were of good quality. Excellent and knowledgeable tour leader. Busy but very rewarding schedule. We would not hesitate to use Ffestiniog Travel again.

Well organised and managed holiday. Hotels were of good quality. Excellent and knowledgeable tour leader. Busy but very rewarding schedule. We would not hesitate to use Ffestiniog Travel again.

Rating for tour operator:

Professional and well organised.

Ffestiniog Travel by Jerry & Sue's Festival Fling, 29 Aug 2016
Holiday Rating:

A brilliantly organised four day visit to the Edinburgh Festival

Thanks to Ffestiniog Travel folk, my wife and I have just returned from one of the best four-day trips we can remember, visiting Edinburgh for the last few days of the Festival. Rail travel, including an overnight sleeper from London, and our stay at the Balmoral Hotel could not have been better planned. Tickets, travel documents and even a personalised itinerary were all impeccably provided.

Thanks to Ffestiniog Travel folk, my wife and I have just returned from one of the best four-day trips we can remember, visiting Edinburgh for the last few days of the Festival. Rail travel, including an overnight sleeper from London, and our stay at the Balmoral Hotel could not have been better planned. Tickets, travel documents and even a personalised itinerary were all impeccably provided.

Rating for tour operator:

See comments above

Ffestiniog Travel by allyclaire, 22 Aug 2016
Holiday Rating:

Fantastic service from initial enquiry through to booking, payment and travel experience.

We have recently returned from a very enjoyable 2 week trip to Italy. We booked train travel from the UK to Florence and Rome and had a one night stay in Lyon, France on the outbound journey and a night in Nice, France on the return journey to the UK. I wouldn't hesitate in using Ffestiniog travel again and would recommend their services to anyone.

We have recently returned from a very enjoyable 2 week trip to Italy. We booked train travel from the UK to Florence and Rome and had a one night stay in Lyon, France on the outbound journey and a night in Nice, France on the return journey to the UK. I wouldn't hesitate in using Ffestiniog travel again and would recommend their services to anyone.

Rating for tour operator:

Ruth at Ffestiniog travel, was a pleasure to deal with and spent time preparing several itineraries until we went ahead with one which met our specific requirements. Communication was excellent throughout and she was friendly and knowledgeable on the phone and via email. The tickets arrived in plenty of time and the travel itinery was very detailed and useful. The train travel went smoothly thanks to Ruth's careful planning and the accommodation booked in Lyon and Nice were both very convenient for the train station and were of a good quality.

Ffestiniog Travel by Maize West, 22 Aug 2016
Holiday Rating:

Avignon & Aix festval and friends

Festvities-culture and luxury in Avignon - language- friends -visits -picnics in Aix

Festvities-culture and luxury in Avignon - language- friends -visits -picnics in Aix

Rating for tour operator:

Kate was- knowledgeable - responded to requests- sent all paperwork -emas-I has D confidence in her ability60

Ffestiniog Travel by Wharfedale traveller, 22 Aug 2016
Holiday Rating:

Tailore -made trip to Lucerne, Switzerland by rail

Very good journey via Eurostar Leeds to Aaghen, two overmights to break the joruney in Aachen, then 7 days in Lucerne in a superb hotel above the lake (with a 4 day Tell Pass on trains, cable cars, rack railways boats and buses we bought overselves). Return with one overnight in Cologne. Travel and hotel arrangements all excellent and infirmtion beautifully presented.

Very good journey via Eurostar Leeds to Aaghen, two overmights to break the joruney in Aachen, then 7 days in Lucerne in a superb hotel above the lake (with a 4 day Tell Pass on trains, cable cars, rack railways boats and buses we bought overselves). Return with one overnight in Cologne. Travel and hotel arrangements all excellent and infirmtion beautifully presented.

Rating for tour operator:

We have used Ffestionig over a 30 year period and for rail travel they are unequalled - reliable and efficient, take all the hassle out of do it yourself web bookings and payments.

Ffestiniog Travel by John, 18 Aug 2016
Holiday Rating:

Ffestiniog Travel review

Efficient and great at dealing with local changes - we had a re-timed journey that they made sure we found out about in good time

Efficient and great at dealing with local changes - we had a re-timed journey that they made sure we found out about in good time

Ffestiniog Travel by Ken, 30 Jul 2016
Holiday Rating:

Well planned

It was an enjoyable experience. By using the hotels for bed and breakfast only gave much more freedom of movement to do 'ones own thing' after the arranged rail trips had been completed each day.

It was an enjoyable experience. By using the hotels for bed and breakfast only gave much more freedom of movement to do 'ones own thing' after the arranged rail trips had been completed each day.

Rating for tour operator:

Communications, from booking the holiday onwards, were always very clear and straightforward. I was pleased that I had been able to change my holiday booking without any fuss or financial penalty. Nice people to deal with.

Ffestiniog Travel by Steamer, 28 Jul 2016
Holiday Rating:

Overall the holiday was good and most things went according to plan.

It was a two week specialist railfan holiday to eastern Germany. Problems encountered were nothing to do with the tour organiser, but bad management at Inter City Hotel in Wuppertal where they closed the restaurant without warning, having already asked if we would be eating there, and being advised that twenty or so, so would be doing so.

It was a two week specialist railfan holiday to eastern Germany. Problems encountered were nothing to do with the tour organiser, but bad management at Inter City Hotel in Wuppertal where they closed the restaurant without warning, having already asked if we would be eating there, and being advised that twenty or so, so would be doing so.

Rating for tour operator:

I have found the operator to be very good. Information is clear and the tours are well lead.

Ffestiniog Travel by Hammy B., 27 Jul 2016
Holiday Rating:

A fantastically entertaining interlude playing with East Germany's Narrow Gauge steam railways.

This tour to sample the delights of Narrow Gauge Steam Railways of Eastern Germany was a fantastic holiday experience. The schedule ran like clockwork, hotels were of a fine standard and even the weather behaved. Ffestiniog continue to deliver high quality tours and I certainly shall have no hesitation to travel with them again.

This tour to sample the delights of Narrow Gauge Steam Railways of Eastern Germany was a fantastic holiday experience. The schedule ran like clockwork, hotels were of a fine standard and even the weather behaved. Ffestiniog continue to deliver high quality tours and I certainly shall have no hesitation to travel with them again.

Rating for tour operator:

I have been travelling with Ffestiniog Travel for many years and have found them to be nothing other than exceptional at organising and delivering a great holiday experience. I normally take tailor made holidays through this company and this was the first group trip I have taken. I will not hesitate to book another and would recommend this company to anyone who appreciates a professional and uniquely personal holiday experience.