AITO: The Association of Independent Tour Operators
Ffestiniog Travel

Ffestiniog Travel Traveller Reviews

Reviews of Ffestiniog Travel

Overall Company Rating
97%
Excellent 448
Good 54
Average 11
Poor 3
Terrible 0
Reviews Submitted: 516
Reviews Accepted: 516
Reviews Rejected: 0
516 reviews
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Ffestiniog Travel by Kim, 30 Sep 2018
Holiday Rating:

Rides thru beautiful countryside

Good company Great advert for Wales

Good company Great advert for Wales

Rating for tour operator:

Very efficient

Ffestiniog Travel by Metropolitan Man, 25 Sep 2018
Holiday Rating:

Rural Romania - A far ranging and insightful holiday exploring Romania's complex history

Focussed mainly on the varied rural communities, agriculture and ways of life. Interspersed with some interesting train rides, wine tasting and visits to historic buildings

Focussed mainly on the varied rural communities, agriculture and ways of life. Interspersed with some interesting train rides, wine tasting and visits to historic buildings

Rating for tour operator:

Very well organised by Ffestiniog Travel and their local Romanian guide including ensuring that individual participants needs were looked after.

Ffestiniog Travel by Global Traveller, 16 Sep 2018
Holiday Rating:

Switzerland by train - everyone should do it (at least once!)

A two centre trip taking in Chur and Interlaken (for Eiger, Jungfrau etc), with plenty of opportunities to explore the spectacular surroundings by train and on foot

A two centre trip taking in Chur and Interlaken (for Eiger, Jungfrau etc), with plenty of opportunities to explore the spectacular surroundings by train and on foot

Rating for tour operator:

A specialist operator who have the knowledge and experience to organise good quality interesting holidays

Ffestiniog Travel by helt, 14 Sep 2018
Holiday Rating:

Alpine Holiday with Swiss Narrow-Gauge Railways

Railway based holiday with overnights in Gernamy. 4 days at Chur gave the perfect opportunity to explore all of the Rhaetian Railways and the Engadine. 2 free days based in Interlaken gave the party the opportunity to explore their own interests - my particular interests were well looked after, as I visited transport interests in Bern and Lucerne. Weather was well-nigh perfect, with just a little rain during our return through Cologne. ...

Railway based holiday with overnights in Gernamy. 4 days at Chur gave the perfect opportunity to explore all of the Rhaetian Railways and the Engadine. 2 free days based in Interlaken gave the party the opportunity to explore their own interests - my particular interests were well looked after, as I visited transport interests in Bern and Lucerne. Weather was well-nigh perfect, with just a little rain during our return through Cologne. Scenery was at its late Summer best.

Rating for tour operator:

Ffestiniog Travel provided very good information and ticketing. Hotel arrangements worked very well. Tour leader very conscientious, so party's time-keeping was fine. A service disruption on the return journey was handled by close coordination between tour leader and office, responding rapidly to circumstances, and returned the party to London with minimal delay. (I could never have done all this on my own).

Ffestiniog Travel by Nu, 13 Sep 2018
Holiday Rating:

Alpine Wonders

We started our trip at St Pancras where we met our tour guide and were given a briefing on what to do, where to meet etc. We travelled from St Pancras to Brussels and then went from Brussels to Cologne. In Cologne we were booked into a hotel for the night. This hotel was in a brilliant location - it was literally on the station so was fantastic for onward travel in the morning and it was next to the famous cathedral in Cologne. We had a brilliant ...

We started our trip at St Pancras where we met our tour guide and were given a briefing on what to do, where to meet etc. We travelled from St Pancras to Brussels and then went from Brussels to Cologne. In Cologne we were booked into a hotel for the night. This hotel was in a brilliant location - it was literally on the station so was fantastic for onward travel in the morning and it was next to the famous cathedral in Cologne. We had a brilliant first night at a restaurant on the bank of the Rhine that was recommended by our tour leader. We started our Swiss trip in Chur where we stayed at a beautiful rustic hotel in the old town. This was within easy walking distance of the railway station. The scenery in Switzerland is just stunning and we had 4 fantastic days exploring Chur and the surrounding areas, including a trip on the famous Bernina Express and the Glacier Express. With Ffestiniog Travel, you have freedom to do as you please and you are not tied to the group. This was great as we got off the Bernina Express early and dined at the beautiful station Alp Grum! We then took the train down to Poschiavo, had a coffee at the lovely bar/restaurant next to the station and met the group on the way back. In Interlaken we stayed in the centre of town and travelled around the area for 3 days. The highlight here was an old railway that climbed a very steep mountain up to Schynige platte. The views from here were astounding. The weather was fantastic for the whole trip. The group was a really nice size. The tour leader always made it clear where he recommended for dinner and all the recommendations were excellent. This is the advantage of having knowledgable people leading the tour.

Rating for tour operator:

Booking was hassle free. The staff at Ffestiniog Travel really know what they are doing. The staff are passionate about the holidays and it really shows in the high quality results they provide. Any queries are answered straight away and place any doubts or worries you may have at the back of your mind. The instructions provided are easy to understand and there are great information packs given to each customer. The travel is easy. Your tour leader takes care of any issues you may have along the way. You have freedom with Ffestiniog. Unlike other tour operators, not every single day is booked up and you really feel at ease to do anything you want to on your free days! Even on the booked excursions - for instance the Glacier Express - if you want to cross the country another way, as long as it is fairly feasible and you arrive on the same day, you are good to go! Really friendly tour operator and friendly tour leader.

Ffestiniog Travel by Mr K G 18, 12 Sep 2018
Holiday Rating:

Re3warding

Well planned and enjoyable

Well planned and enjoyable

Rating for tour operator:

In my experience, very good

Ffestiniog Travel by Tucker Family, 4 Sep 2018
Holiday Rating:

Weekend in Cologne

A fantastic weekend away in the beautiful city of Cologne. Our unescorted trip was tailor made by Festiniog Travel, including door to door rail tickets and a fantastic city centre hotel.

A fantastic weekend away in the beautiful city of Cologne. Our unescorted trip was tailor made by Festiniog Travel, including door to door rail tickets and a fantastic city centre hotel.

Rating for tour operator:

From start to finish we cannot fault Festiniog Travel. All communication was excellent and our information pack contained everything we needed. We would not hesitate to use them again.

Ffestiniog Travel by John in Kerala, 29 Aug 2018
Holiday Rating:

South India despite the Kerala Flooding disaster

We were at business meetings and a conference when the terrible flooding in Kerala started. We had a planned holiday from there. This had to be changed at very short notice. Ffestiniog Travel's local agent replanned the holiday within 4 hours arranging to evacuate us south as soon as the roads were clear enough. The revised arrangements went very well. Full marks all round.

We were at business meetings and a conference when the terrible flooding in Kerala started. We had a planned holiday from there. This had to be changed at very short notice. Ffestiniog Travel's local agent replanned the holiday within 4 hours arranging to evacuate us south as soon as the roads were clear enough. The revised arrangements went very well. Full marks all round.

Rating for tour operator:

All very well orgainsed. The local drivers were superb. I've not been to India before, and we felt very safe despite the style of driving in India which is quite different from what I've experienced elsewhere.

Ffestiniog Travel by Peter, 18 Jul 2018
Holiday Rating:

Tailor made holiday in Lucerne

travelling around the Lucerne area of Switzerland, All arrangements made by Ffestiniog Travel

travelling around the Lucerne area of Switzerland, All arrangements made by Ffestiniog Travel

Rating for tour operator:

Nothing is too much trouble for them until customer is completely satisfied

Ffestiniog Travel by oneowl, 13 Jul 2018
Holiday Rating:

Having travelled the world previously jusing some of the best names in Travel Agenecies and operators, I have never ever had such detailed and excellent arrangements made as on this tour as arranged by Ffestiniog Travel

My wife and i were travelling by Rail from Derby to Prague and then Warsaw to go to the Rolling Stones No Filter Tour Concerts in those cities. We asked Ffestiniog Travel to arrange all the hotels, trains etc and also to include some city travel and dinner on the River in Prague fro us. Also we had a full day's tour at Auschwitz. Ffestiniog Travel gave us a full itinerary with full details of trains, seat nos etc for the whole 10 days. Hotels ...

My wife and i were travelling by Rail from Derby to Prague and then Warsaw to go to the Rolling Stones No Filter Tour Concerts in those cities. We asked Ffestiniog Travel to arrange all the hotels, trains etc and also to include some city travel and dinner on the River in Prague fro us. Also we had a full day's tour at Auschwitz. Ffestiniog Travel gave us a full itinerary with full details of trains, seat nos etc for the whole 10 days. Hotels were of the highest quality and so this was pone of the best ever private holidays we have ever had.

Rating for tour operator:

ffestiniog travel were given dates for which we had to be in Prague and Warsaw. They did all the rest of the arranging with hotels, sleeper trains and train connections. They also suggested we had various add ons such as dinner on the river in Prague, two days travel in Prague on the public transport, hop on hop off bus tours in each city. Every minute bit of detail was pre arranged to perfection. Simply amazing.