AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 449
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 458
Reviews Accepted: 458
Reviews Rejected: 0
458 reviews
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Tailor-made Namibia Safari by Ms C from London, 29 Aug 2016
Holiday Rating:

Outstanding and eye-opening visit to Africa

We were fortunate enough to enjoy a month driving ourselves around Namibia before spending time in Botswana on safari at three different camps and finishing by seeing Victoria Falls from a helicopter in Zambia. It was the holiday of a lifetime during which we have seen incredible sights and met amazing people.

We were fortunate enough to enjoy a month driving ourselves around Namibia before spending time in Botswana on safari at three different camps and finishing by seeing Victoria Falls from a helicopter in Zambia. It was the holiday of a lifetime during which we have seen incredible sights and met amazing people.

Rating for tour operator:

Extremely knowledgeable and passionate about the countries they helped us to visit. Nothing was too much trouble and we benefitted from this on our amazing holiday.

Tailor-made South Africa Holiday by Penny, 29 Aug 2016
Holiday Rating:

Excellent self driving holiday in Namibia and South Africa

An almost two month self drive vacation in South Africa and Namibia.

An almost two month self drive vacation in South Africa and Namibia.

Rating for tour operator:

Expert Africa arranged our vehicle rental and accommodation. They did a superb job of helping us choose our route. They provided a map of our route with very accurate driving times and direction. All arrangements went smoothly.

Expert Africa responded to this review on 25 Oct 2017:

This is the third Africa holiday with Expert Africa for these travellers, and we are delighted they enjoyed it so much. We look forward to assisting them with future safaris.

Tailor-made Zambia Safari by Mr R from Otley, 26 Aug 2016
Holiday Rating:

Amazing trip to South Luangwa Park - Zambia

We had an amazing safari week in Zambia, staying at Kafunta River Lodge and Island Bush Camp. The service was superb, food and drink excellent and safari experience beyond expectations, both game drives and walking! We'd highly recommend this to anyone who is wanting to do a safari holiday.

We had an amazing safari week in Zambia, staying at Kafunta River Lodge and Island Bush Camp. The service was superb, food and drink excellent and safari experience beyond expectations, both game drives and walking! We'd highly recommend this to anyone who is wanting to do a safari holiday.

Rating for tour operator:

Freddie Sutton from Expert Africa was excellent from the start. My first call lasted 45 minutes, in which he described all of the options within Zambia available to us and relative costs. This was followed by posted details on the options I'd narrowed down on the phone. Once the trip was booked, we received a travel guide and updates from Freddie relevant to our trip, even alerting us to problems experience at Heathrow that may have affected our flights that we'd booked independently! Great local knowledge, very practical. Very impressed!

Tailor-made Zambia Safari by Collingwood family, 25 Aug 2016
Holiday Rating:

Family Safari in Zambia

A fantastic itinerary with unique experiences in some very special places. We spent time at Shiwa Ng'andu, a working farm with rich colonial history in a beautiful place. We had an amazing safari experience in South Luangwa with Remote Africa Safaris, walking and driving including night drives. The level of service here was extremely high. We finished at Livingstone and the Victoria Falls - amazing as ever.

A fantastic itinerary with unique experiences in some very special places. We spent time at Shiwa Ng'andu, a working farm with rich colonial history in a beautiful place. We had an amazing safari experience in South Luangwa with Remote Africa Safaris, walking and driving including night drives. The level of service here was extremely high. We finished at Livingstone and the Victoria Falls - amazing as ever.

Rating for tour operator:

Expert Africa provided knowledgable and personally tailored help and advice to put together our itinerary. We spent quite a lot of time exploring different options and found the guidance and expertise very helpful and patient with us. Several different itineraries were discussed with lots of information about all the different options. this really helped us with our choices.

Tailor-made Botswana Safari by Mrs F and family from Cheshire, 25 Aug 2016
Holiday Rating:

Amazing experience from start to finish.

We stayed at Footsteps across the Delta which was a particularly great experience for my three grandsons, 16, 12, and 7. It was a wonderful recommendation, particularly for them. We then went on to the Chobe Princess houseboat where we relaxed and just watched the gentle giants. A great way to chill after ten days of game viewing bouncing around in Land Rovers.

We stayed at Footsteps across the Delta which was a particularly great experience for my three grandsons, 16, 12, and 7. It was a wonderful recommendation, particularly for them. We then went on to the Chobe Princess houseboat where we relaxed and just watched the gentle giants. A great way to chill after ten days of game viewing bouncing around in Land Rovers.

Rating for tour operator:

Expert Africa went out of their way to fit in with our own arrangements and dovetail their suggestions with our itinerary. Lucy, our representative, was extremely helpful, knowledgeable and efficient.

Tailor-made Kenya Safari by Paul, 24 Aug 2016
Holiday Rating:

Africa August 2016

We stayed in the Kicheche Bush Camp and Kicheche Mara. Both are excellent Bush Camps in the Masai Mara. Our stay at both camps, overnight accommodation in Nairobi, internal transfers and flights were arranged by Expert Africa. Everything worked like clockwork.

We stayed in the Kicheche Bush Camp and Kicheche Mara. Both are excellent Bush Camps in the Masai Mara. Our stay at both camps, overnight accommodation in Nairobi, internal transfers and flights were arranged by Expert Africa. Everything worked like clockwork.

Rating for tour operator:

Hugely knowledgeable and real experts on Africa.

Tailor-made Zambia Safari by COYS, 23 Aug 2016
Holiday Rating:

Excellent experience that reflected the superb service from Expert Africa

Safari holiday based at the Kafunta River Lodge Mfuwe. It was a fabulous all round experience. The Lodge offered superb accommodation in an excellent location. The service and attention to detail was first class; whilst the Safari trips were unbelievable - we saw all the big game including a herd of buffalo crossing the road, a leopard eating its prey and a herd of elephants crossing the local river. All in all an exceptional holiday in an outsta...

Safari holiday based at the Kafunta River Lodge Mfuwe. It was a fabulous all round experience. The Lodge offered superb accommodation in an excellent location. The service and attention to detail was first class; whilst the Safari trips were unbelievable - we saw all the big game including a herd of buffalo crossing the road, a leopard eating its prey and a herd of elephants crossing the local river. All in all an exceptional holiday in an outstanding location matched by staff for whom the customer as at the heart of all that they did.

Rating for tour operator:

From our enquiry onwards the service given has been outstanding. The speed and clarity of responses has been excellent. The information provided such as the welcome pack has been of the highest level. Expert Afica clearly chose the Kufunta River Lodge as it matched their concept of excellence and desire to ensure the customer is at the heart of the service provided.

Tailor-made Namibia Safari by Mr and Mrs A from London, 19 Aug 2016
Holiday Rating:

A memorable holiday

Our holiday in Namibia was a beautifully organised, trip of a lifetime. We stayed at stunning places and met wonderful people along the way. I will return to Africa a as soon as I possibly can and when I do I will use Expert Africa.

Our holiday in Namibia was a beautifully organised, trip of a lifetime. We stayed at stunning places and met wonderful people along the way. I will return to Africa a as soon as I possibly can and when I do I will use Expert Africa.

Rating for tour operator:

Every I was dotted and T was crossed. They really went the extra mile to make our holiday special. They provided fantastic travel advice which made our stay stress free.

Tailor-made S. Tanzania Safari by Karen, 17 Aug 2016
Holiday Rating:

The perfect start into safaris

Starting out with a day in Daressalam in fabulous Southern Sun Dar, we spent a week on safari on two different and very complementary parks, Selous and Ruaha. Our lodges were wonderful, very remote, in the middle of the park, with great individual attention making us feeling at home. Our assigned guides were brilliant, very committed, insightful and knowledgeable and always going the extra mile to show us something special. We finished our holiday ...

Starting out with a day in Daressalam in fabulous Southern Sun Dar, we spent a week on safari on two different and very complementary parks, Selous and Ruaha. Our lodges were wonderful, very remote, in the middle of the park, with great individual attention making us feeling at home. Our assigned guides were brilliant, very committed, insightful and knowledgeable and always going the extra mile to show us something special. We finished our holiday with 6 days in Zanzibar, enjoying the special flair of the island as well as the wonderful beach, including kite surfing, snorkeling and visits to a spice farm and Stone Town. Altogether one of the best holidays we ever had and certainly one that will get us back to Tanzania.

Rating for tour operator:

Being new to safaris and travelling with two teenagers, we received excellent advice from Expert Africa on how to plan our trip. This already started with choosing the right country and duration of the trip as well as the most suitable lodges and parks. Travel Expert then took care of every detail of the trip, all bookings of hotels, lodges, and flights, and provided us with all necessary information for preparation, so when we started out, there was nothing left for us than just enjoying the trip to its utmost. We would clearly go again with Expert Africa after this experience!

Tailor-made Botswana Safari by lottie, 16 Aug 2016
Holiday Rating:

Amazing wildlife experence

We experienced Victoria Falls and stayed in a wonderful colonial hotel before moving onto Chobe NP which was teeming with game. Our boat trip was incredible and watching the elephants swim across the river was unforgettable. We then had a total change of scenery and visited the Kalahari Desert to experience the barrenness of the salt pans and all sorts of wildlife existing in this remote spot. Riding across the pans to visit a family of meerkhats ...

We experienced Victoria Falls and stayed in a wonderful colonial hotel before moving onto Chobe NP which was teeming with game. Our boat trip was incredible and watching the elephants swim across the river was unforgettable. We then had a total change of scenery and visited the Kalahari Desert to experience the barrenness of the salt pans and all sorts of wildlife existing in this remote spot. Riding across the pans to visit a family of meerkhats was a real highlight. Our final destination was the Kwai Camp on the Ockavango Delta staying in a mobile safari camp. We saw lions, a leopard, a pair of lions swimming across a river and a pack of wild dogs with their puppies. What an experience!

Rating for tour operator:

Expert Africa put together a great trip for us. All their guides and lodges were of a very high standard and the whole trip went completely to plan. Nick, was very knowledgable about Botswana and steered us towards our itinerary which provided us with a huge variety of both wildlife, experiences and scenery. He was very happy to discuss any finer points with us and alter the itinerary if needed. We have used Expert Africa in the past for a trip to Namibia and were also delighted with our holiday.