AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 783
Good 34
Average 2
Poor 3
Terrible 0
Reviews Submitted: 822
Reviews Accepted: 821
Reviews Rejected: 1
821 reviews
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Sri Lanka Laid Back - Deluxe by Stevie G, 8 Mar 2015
Holiday Rating:

Sri Lanka and Maldives

Sri Lanka was an experience and journey where the Maldives was luxury and heaven

Sri Lanka was an experience and journey where the Maldives was luxury and heaven

Rating for tour operator:

Experience Travel group were excellent everything went to plan and was simple.

Experience Travel Group responded to this review on 09 Mar 2015:

Great to hear Steve!

Regards,

ETG Team.

Experience Travel Group by sucy10, 5 Mar 2015
Holiday Rating:

well planned and Fun

we had gone to Vietnam and Cambodia. The trip was well organized, seamless and not too tiring even though we travelled to a lot of places. Our Tour Consultant had done a great job. I would definitely use Experience Travel Group again

we had gone to Vietnam and Cambodia. The trip was well organized, seamless and not too tiring even though we travelled to a lot of places. Our Tour Consultant had done a great job. I would definitely use Experience Travel Group again

Rating for tour operator:

Dave Gookey - worked with my sister in planning this trip and came up with different itineraries as some of us in the group was coming from America.

Experience Travel Group responded to this review on 06 Mar 2015:

Dear Sucy,

Thank you so much for taking the time to post this review. Great to hear and I'll pass your comments to David.

Regards,

Sam

Myanmar Encompassed by bob , 5 Mar 2015
Holiday Rating:

wonderful experience in Myanmar

we enjoyed a 3 week trip exploring both the well known places as well as the less developed areas . we also balanced the trip with a variety of walks and activities as well as time fro several half day breaks to relax. the Myanmar people are incredibly friendly and welcoming. the colours of the country are outstanding, wonderful dusty landscapes with rice fields and palm trees as well as so many amazing pagodas rich in colour and symbolism. our ...

we enjoyed a 3 week trip exploring both the well known places as well as the less developed areas . we also balanced the trip with a variety of walks and activities as well as time fro several half day breaks to relax. the Myanmar people are incredibly friendly and welcoming. the colours of the country are outstanding, wonderful dusty landscapes with rice fields and palm trees as well as so many amazing pagodas rich in colour and symbolism. our best parts were the less well known places but Lake Inle and Bagan are must do places and are still not overrun y tourists. perhaps the two big cities Yangon and mandalay whilst you have to see them are not so interesting as the rest of the country both being very busy with cars in Yangon and motor cycles in Mandalay.

Rating for tour operator:

our tour operator tailored a trip fro our needs and knew how to do so and suggest appropriate hotels and means of travel.

Experience Travel Group responded to this review on 06 Mar 2015:

Hi Robert,

That's great to hear - we all love that aspect of Myanmar too. Please do recommend us!

Regards,

ETG Team

Cambodia to Vietnam via Mekong by Blade1957, 4 Mar 2015
Holiday Rating:

Another holiday of a lifetime

We spent three weeks touring Vietnam and Cambodia, Visiting Hanoi, Halong Bay, Hoian, Ho Chi Minn a 7 day cruise on the Mekong finishing in Siem Reep. It was our first time in this region and it won't be our last. The Scenery, the people and the overall experience was brilliant and so different to Europe. I would recommend it to anyone who wants a travel experience and not simply a beach holiday.

We spent three weeks touring Vietnam and Cambodia, Visiting Hanoi, Halong Bay, Hoian, Ho Chi Minn a 7 day cruise on the Mekong finishing in Siem Reep. It was our first time in this region and it won't be our last. The Scenery, the people and the overall experience was brilliant and so different to Europe. I would recommend it to anyone who wants a travel experience and not simply a beach holiday.

Rating for tour operator:

We informed Experience travel which countries we wished to visit and our budget and left it up to them to suggest an itinerary and organize. We actually went with all of there suggestions including a cruise up the Mekong which hadn't occurred to us but was stunning. All the travel arrangements went without any hiccups and all the guides met us when and where arranged. As we were doing different things every day (At our request)this was no mean feet. We wouldn't hesitate to recommend Experience Travel for people who want a tailor made holiday in the far east.

Experience Travel Group responded to this review on 05 Mar 2015:

Dear Alex,

Great to hear you enjoyed your 'travel experience' so much and thank you so much for taking the time to post this review.

Much appreciated.

The ETG Team.

Cambodia and Vietnam Classic by GP, 27 Feb 2015
Holiday Rating:

The holiday that kept giving !

Singapore - Cambodia - Vietnam - 19 days long, numerous internal flights - many sights - trips - however it could not have been easier - guides to welcome you at the airport - take your bags - you just sit back and it all happens - no stress etc The hotels were excellent every one was different the variety was great from small boutique to grand and oppulent. It was none stop and becuae we travelled a great deal visiting many different areas ...

Singapore - Cambodia - Vietnam - 19 days long, numerous internal flights - many sights - trips - however it could not have been easier - guides to welcome you at the airport - take your bags - you just sit back and it all happens - no stress etc The hotels were excellent every one was different the variety was great from small boutique to grand and oppulent. It was none stop and becuae we travelled a great deal visiting many different areas it felt like we had been away for months

Rating for tour operator:

Would 100% recomend the holiday and Experience Tavel - Nothing was too much trouble - we wanted the name of a shop we had visited and we e mailed our tour operator who found the name and sent an e mail back - Over and above our expectations

Experience Travel Group responded to this review on 27 Feb 2015:

Thanks Gail - what lovely feedback!

Cambodia and Vietnam Classic by Le Portel, 20 Feb 2015
Holiday Rating:

A truly professional approach

Experience Travel know about the countries they organise holidays for. They have good links with Tour Guides and safe chauffeurs. They are a company that can be relied upon to organise a memorable holiday. Our insight into Cambodia and Vietnam because of the tour operator has left us with a feeling of great satisfaction as far as seeing so many different aspects of the countries visited.

Experience Travel know about the countries they organise holidays for. They have good links with Tour Guides and safe chauffeurs. They are a company that can be relied upon to organise a memorable holiday. Our insight into Cambodia and Vietnam because of the tour operator has left us with a feeling of great satisfaction as far as seeing so many different aspects of the countries visited.

Rating for tour operator:

Excellent communication both at the booking stage and with all necessary updates as the time got nearer. They always followed up telephone calls in a polite and knowledgeable manner. A real find having just found them on the Internet.

Experience Travel Group responded to this review on 22 Feb 2015:

Dear Janaine,

Thank you so much for taking the time to post this review. Many of our clients find us on the internet and it really helps to have reviews such as this!


Many thanks,

Sam Clark and the ETG Team.

Experience Travel Group by fGM, 15 Feb 2015
Holiday Rating:

Excellent but pricey

3 centre Thailand

3 centre Thailand

Rating for tour operator:

Very efficient. Great choice if local boutique hotels

Experience Travel Group responded to this review on 15 Feb 2015:

Thanks Fiona, much appreciated!

The ETG Team

Experience Travel Group by Kathy D, 12 Feb 2015
Holiday Rating:

One of our best ever holidays!

This was an excellently organised, tailor-made trip. We stayed in friendly hotels in a number of different locations, including a mud house in the jungle, beside a lake and in the hills among the tea plantations. We had a wonderful guide/driver and visited some amazing temples, spectacular world heritage sites, lovely villages and ate delicious, freshly harvested and cooked local food. It was a fabulous holiday!

This was an excellently organised, tailor-made trip. We stayed in friendly hotels in a number of different locations, including a mud house in the jungle, beside a lake and in the hills among the tea plantations. We had a wonderful guide/driver and visited some amazing temples, spectacular world heritage sites, lovely villages and ate delicious, freshly harvested and cooked local food. It was a fabulous holiday!

Rating for tour operator:

Very friendly tour operator - they listen to what their customers want and build a holiday to their requirements. They are very professional, and obviously know and understand the countries they are promoting.

Experience Travel Group responded to this review on 12 Feb 2015:

Dear Katharine,
Thank you so much for writing this. We very much hope to hear from you again and please don't keep our service a secret!
Best,
The Experience Travel group Team

Sri Lanka Laid Back - Deluxe by Ginger, 7 Feb 2015
Holiday Rating:

Guided tour of Sri Lanka

Very well organised 17 day trip to Sri Lanka with a driver/guide for 10 days. Excellent hotels and interesting cultural visits.

Very well organised 17 day trip to Sri Lanka with a driver/guide for 10 days. Excellent hotels and interesting cultural visits.

Rating for tour operator:

Experience Travel were excellent from the start in advising us on a tour that would suit us based on their detailed local knowledge. This meant we stayed in interesting places sometimes off the beaten track but always to a high standard.

Experience Travel Group responded to this review on 09 Feb 2015:

Dear Brian,

Thank you so much for writing the review. We're really pleased to hear you had such a great time.

Kind regards,

The Experience Travel Group Team

Experience Travel Group by A1 Matt, 6 Feb 2015
Holiday Rating:

What an amazing experience

We have just come back from the most amazing holiday. We knew that we wanted to go to South East Asia but unsure of exactly what was available in Cambodia and Thailand so contacted a travel agent to help us out. They sorted everything for us. We stayed in five fantastic hotels and the people are what really makes the difference for us. The people from this region are lovely from the staff in the hotels to the guides on the trips out. We have ...

We have just come back from the most amazing holiday. We knew that we wanted to go to South East Asia but unsure of exactly what was available in Cambodia and Thailand so contacted a travel agent to help us out. They sorted everything for us. We stayed in five fantastic hotels and the people are what really makes the difference for us. The people from this region are lovely from the staff in the hotels to the guides on the trips out. We have seen everything from ancient temples and the killing fields in Cambodia to current and used temples which we got to spend time with monks doing their morning worship, and a cooking experience with a local Thai family. If you like a cultural experience rather than a couple of weeks sitting on a beach the I could highly recommend this region. We finished our 17 days away in a lovely hotel The Sarojin for the last three days. This was much needed rest and relaxation from our hectic itinery. The hotel is set in some lovely grounds and out room was 30 seconds walk to the pool or 60 walk to the beach. All in all this is a holiday we will never forget. Now got to start saving again to go again.

Rating for tour operator:

We looked at tour operators that could help with expertise in this area. I started doing a search on the net for specialists and came across Experience Travel Group. I liked a lot of what I saw on their web site www.experiencetravelgroup.com so started an online dialog with one of their operators. She quickly realised what we are looking for and got one of her colleges who was a specialist in this area. A chap called David Gookey called me back to chat about what we wanted. We gave David a brief for our budget and the type of things that we wanted to do and he did the rest. All I can say is he put together the perfect holiday sorted out the best tours and some incredible hotels. All guides, flights, transport and transfers taken care off. All we hd to do was turn up at the airport to get on the outbound flight and the rest was sorted. If your reading this David thank you once again.

Experience Travel Group responded to this review on 09 Feb 2015:

Dear Matt,

We'll definitely make sure David sees this review - he'll be very pleased. We really appreciate yo taking the time to write such a positive review of our services and your holiday. We'd love to hear from you again.

Kind regards,

Experience Travel Group Team