AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Experience Travel Group by mmotto, 19 Feb 2025
Holiday Rating:

The most amazing honeymoon - which we could never have planned ourselves!

I have never booked a holiday through a company before, but am a complete convert - ETG planned everything to such a high quality and we had the most amazing time!

I have never booked a holiday through a company before, but am a complete convert - ETG planned everything to such a high quality and we had the most amazing time!

Rating for tour operator:

Really recommend ETG - staff were all amazing, great communication, everything felt high quality and there were literally no problems before or during the holiday!

Experience Travel Group responded to this review on 25 Feb 2025:

Hi Matilda

I am so pleased you had such a memorable honeymoon! I had no doubt that Sri Lanka would be a success. Thank you so much for your kind feedback and we're delighted you are now a convert to this style of travel.

We can't wait to help you plan your next big trip!

Form Holly & Team ETG x

Essential Sri Lanka - Deluxe by Jas, 18 Feb 2025
Holiday Rating:

Spectacular scenery and hidden gems

With an 18 day, 9 location trip to Sri Lanka so much could have gone wrong but the holiday was brilliantly organised by ETG and our local driver/guide Indika lifted the experience to another level. Every day was an adventure - culture, history, wildlife, amazing scenery, activities and meeting the lovely Sri Lankan people. An unforgettable holiday.

With an 18 day, 9 location trip to Sri Lanka so much could have gone wrong but the holiday was brilliantly organised by ETG and our local driver/guide Indika lifted the experience to another level. Every day was an adventure - culture, history, wildlife, amazing scenery, activities and meeting the lovely Sri Lankan people. An unforgettable holiday.

Rating for tour operator:

Based on our discussions and enhanced by extensive in depth knowledge of Sri Lanka, Holly put together an amazing itinerary to provide an unforgettable holiday. Holly has been professional throughout the planning. Tip inclusive made life easier. The Vamoos app was a valuable addition.

Experience Travel Group responded to this review on 26 Feb 2025:

Hi Jackie

Thank you for such lovely feedback! I am so pleased you had such a lovely time in Sri Lanka, made even better with Indika as your guide. It's also great to hear that you enjoyed using the Vamoos app whiolst travelling - we agree that it's super handy!

From Holly & Team ETG

Sri Lanka's Adventurous North by Bwana Safari, 16 Feb 2025
Holiday Rating:

Another superb holiday organised by ETG!

Our second trip with ETG to the wonderful island and people of Sri Lanka. This time we left the well trodden south and central and headed north to Jaffan, Trinco etc. Superb small accommodation units (villas, boutique hotels)

Our second trip with ETG to the wonderful island and people of Sri Lanka. This time we left the well trodden south and central and headed north to Jaffan, Trinco etc. Superb small accommodation units (villas, boutique hotels)

Rating for tour operator:

This was our second trip with the excellent driver/guide, Chandana, who also looked after our daughter and family previously. We appreciated the welcoming call from the local Manager and he was always contactable when needed.

Experience Travel Group responded to this review on 17 Feb 2025:

Hi Jonathan

I'm delighted to hear you had another great trip. We look forward to organising more!

All the best,

James and Team ETG

Experience Travel Group by Bol, 15 Feb 2025
Holiday Rating:

Tailor made rest after a two week birding holiday

We visited quiet lodges in 3 different areas and enjoyed the peace and tranquility and the variety of locations

We visited quiet lodges in 3 different areas and enjoyed the peace and tranquility and the variety of locations

Rating for tour operator:

Efficient, mindful of our needs and thorough

Experience Travel Group responded to this review on 04 Mar 2025:

Thank you for your kind words! I'm so glad you enjoyed the peace and tranquillity of the lodges and the variety of locations. It was a pleasure planning your trip, and I’d love to help with your next adventure to Asia whenever the time is right!

Boutique Sri Lanka & Maldives by Granty66, 11 Feb 2025
Holiday Rating:

Another wonderful holiday organised by ETG

Just returned from a brilliant 18 day holiday in Sri Lanka. Every day was special with different experiences. With 6 different hotels and areas we really got to see some of the best sights in Sri Lanka.

Just returned from a brilliant 18 day holiday in Sri Lanka. Every day was special with different experiences. With 6 different hotels and areas we really got to see some of the best sights in Sri Lanka.

Rating for tour operator:

We have used ETG previously for holidays and this was another excellent trip. They really know how to put a memorable bespoke holiday together.

Experience Travel Group responded to this review on 11 Feb 2025:

Thank you so much for your lovely comments, it's always a pleasure. We look forward to planning the next one soon...! Lola & Team ETG

Experience Travel Group by Steve and Jo, 11 Feb 2025
Holiday Rating:

A great journey exploring Odisha

Our trip to Odisha was a treasure trove of cultural, religious, art, craft and wild life experiences.

Our trip to Odisha was a treasure trove of cultural, religious, art, craft and wild life experiences.

Rating for tour operator:

Experience Travel listen carefully to our interests and provide a tailor-made itinerary. Their extensive knowledge on the ground is invaluable for putting together truly memorable holidays. This was our twelfth holiday with Experience Travel so we think they are getting it right.

Experience Travel Group responded to this review on 14 Feb 2025:

Thank you Steven, I am delighted you enjoyed Odisha and your twelfth holiday with us was a success! Ready to start planning your thirteenth trip?
best wishes from Sara and Team ETG

Essential Sri Lanka - Deluxe by Claire the tourist, 10 Feb 2025
Holiday Rating:

Sri Lanka exploration

We travelled in a big loop, seeing natural, historical and cultural sites. We had many amazing experiences.

We travelled in a big loop, seeing natural, historical and cultural sites. We had many amazing experiences.

Rating for tour operator:

From start to finish, they helped plan and customise an amazing trip. Throughout the booking and actual holiday, they listened to our requests and developed our trip to be unique to us.

Experience Travel Group responded to this review on 13 Feb 2025:

Thanks so much for your lovely comments Claire! I'm so pleased you had a great time - it's always a pleasure to help arrange your exciting holidays :) In fact, I'm looking forward to our next conversation very soon to find out where's next on your list...!
From Holly & Team ETG x

Essential Laos by The Mayhems, 9 Feb 2025
Holiday Rating:

Experience Travel live up to their name, a holiday away from "normal"Life that comes with many experiences.

A three week combined rest and adventure discovering different areas of Laos. Starting in the North and working our gradually South. Never far away from the fascinating Mekong River, we felt privileged to spend time with the beautiful people of Laos, (even if they did eat everything!). A wonderful holiday.

A three week combined rest and adventure discovering different areas of Laos. Starting in the North and working our gradually South. Never far away from the fascinating Mekong River, we felt privileged to spend time with the beautiful people of Laos, (even if they did eat everything!). A wonderful holiday.

Rating for tour operator:

Our second trip with Experience Travel. We were concerned that going back to them might not be as good as the first time but we were not disappointed. Every fine detail is catered for and the guides and logistical arrangements made on our behalf were faultless.

Experience Travel Group responded to this review on 10 Feb 2025:

Hi Claire

I am so pleased to hear that you and Richard had such a lovely time exploring Laos. It was a pleasure to help arrange (and it's great know your experience was just as good as your first trip to Sri lanka!)

Thank you also for your kind donation to the local school, which has made a lot of students very happy :)

From Holly & Team ETG

Experience Travel Group by Globe-trotter, 7 Feb 2025
Holiday Rating:

Stunning scenery and great locations

Muscat , désert and mountains left us wanting more. A great mix, but difficult to do it all justice in the available time.

Muscat , désert and mountains left us wanting more. A great mix, but difficult to do it all justice in the available time.

Rating for tour operator:

An excellent guide in the later stages of the holiday gave us good insights and looked after us. We normally self tour but the terrain made local knowledge really beneficial

Experience Travel Group responded to this review on 19 Feb 2025:

Thank you for your feedback Pam, I am delighted you had a good taster of Oman and it's left you wanting more!
Best wishes
Sara and the ETG Team

Boutique Sri Lanka & Maldives by AG, 3 Feb 2025
Holiday Rating:

Excellence in Sri Lanka

Wonderful holiday touring south of Sri Lanka

Wonderful holiday touring south of Sri Lanka

Rating for tour operator:

Very informative, proactive and helpful

Experience Travel Group responded to this review on 03 Feb 2025:

Thank you so much Amanda, I am delighted you had a good time! We look forward to working together again soon!