AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 749
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 787
Reviews Accepted: 786
Reviews Rejected: 1
786 reviews
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A Different Side of Rajasthan by Woody, 5 Feb 2024
Holiday Rating:

Best holiday ever

We experienced people, very poor 2 year old, to millionaire cricket players, about sums it up.

We experienced people, very poor 2 year old, to millionaire cricket players, about sums it up.

Rating for tour operator:

Integrating the tipping in to basic pay about sums it up.

Experience Travel Group responded to this review on 23 Feb 2024:

Thank you so much for your lovely review Chris, we look forward to planning your next holiday together!

Lola & the ETG team

A Different Side of Rajasthan by Med, 30 Jan 2024
Holiday Rating:

Indian adventure

Travelling to various locations in india with excursions booked around them

Travelling to various locations in india with excursions booked around them

Rating for tour operator:

Great personal service and very knowledgeable

Experience Travel Group responded to this review on 30 Jan 2024:

Dear Medwyn,

Thank you for your fabulous feedback.

I look forward to our next holiday chat soon!

Best wishes

Lola

Cambodia Explorer by Bridgemaster , 29 Jan 2024
Holiday Rating:

Extremely well organised Cambodia holiday

January 2024 we flew from London to Cambodia via Bangkok arriving first in Siem Reap. Lucky enough to have Visal Phok there who was a superb tour guide. So many varied experiences there including Angkor Wat and sunrise on Tonle Sap lake and stayed 4 nights at the superb Jaya River House Hotel (see our trip advisor review). Off to Phnom Penh for 3 nights at Raffles (great as you would expect) to experience the S21 ‘detention centre’ and the ...

January 2024 we flew from London to Cambodia via Bangkok arriving first in Siem Reap. Lucky enough to have Visal Phok there who was a superb tour guide. So many varied experiences there including Angkor Wat and sunrise on Tonle Sap lake and stayed 4 nights at the superb Jaya River House Hotel (see our trip advisor review). Off to Phnom Penh for 3 nights at Raffles (great as you would expect) to experience the S21 ‘detention centre’ and the nearby Killing Field. Great foodie tour with Yi to experience local cuisine as the Cambodians eat. Great view from the Harmony sky bar in the Rosewood Hotel and meal after at the 37th floor Brasserie Louis. Six hour private car trip to the wonderful Canvas and Orchids floating tents on the river in the Cardomom mountains. What a great place to chill but also to experience great value local trips such as sunset and a brilliant trip to the local village. Highly recommended and a superb setting for meals and drinks, swimming in the river and just enjoying the tranquility of nature after busy Phnom Penh. Final stop was at Koh Russey hotel on Bamboo Island.

Rating for tour operator:

Excellent. They arranged a superb and very varied itinerary that enabled us to get the most out of our two week trip to Cambodia. Everything went so smoothly. Transfers, tours (most included in the price) all on time and very interesting and worthwhile. Highly recommended.

Experience Travel Group responded to this review on 29 Jan 2024:

Dear Chris

Thank you so much for this lovely review and summary of your experience in Cambodia. Delighted you had such a wonderful time.

James & Team ETG

Sri Lanka Laid Back - Deluxe by Chasing Peacocks, 28 Jan 2024
Holiday Rating:

Outstanding, well organised and professional.

Our trip to Sri Lanka could not have been improved.

Our trip to Sri Lanka could not have been improved.

Rating for tour operator:

Experience worked out very quickly what we were hoping for and they delivered a wonderful experience for us. We had adventures and culture with fun and relaxation along the way.

Experience Travel Group responded to this review on 29 Jan 2024:

Dear Claire

We're delighted you and Richard had such a wonderful experience in Sri Lanka. We hope to be able to take you back there soon!

All the best

James & Team ETG

Experience Travel Group by K.P. Coventry, 26 Jan 2024
Holiday Rating:

A magical and very varied holiday in South India

We started in magical Mysore where we saw the sumptuous Royal Palace, Tipu Sultan’s Palace that for a time was occupied by the Duke of Wellington and the bustling, leafy city with architectural evidence of the Raj, and it’s fabulous flower and vegetable market. We then trickled down through Karnataka, taking in a bit of Tamil Nadu with it’s verdant tea plantations, glorious mountain scenery and impressive Eucalyptus forests, stopping off at ...

We started in magical Mysore where we saw the sumptuous Royal Palace, Tipu Sultan’s Palace that for a time was occupied by the Duke of Wellington and the bustling, leafy city with architectural evidence of the Raj, and it’s fabulous flower and vegetable market. We then trickled down through Karnataka, taking in a bit of Tamil Nadu with it’s verdant tea plantations, glorious mountain scenery and impressive Eucalyptus forests, stopping off at the historic hill station of Ooty before travelling south the the green paradise that is Kerala. We saw palaces, temples, churches and colourful families and groups of friends on pilgrimages to Hindu shrines - you are never far away from the sacred in South India. We saw nine elaborately decorated elephants at a village festival, we sat at the edge of a Syrian Catholic engagement service, with bride, groom, bridesmaids family and neighbours all dressed up sumptuously to be prepared for the real wedding scheduled for thee weeks ahead, with three priests in full vestments celebrating, and every moment being photographed and filmed for posterity. We relaxed on a houseboat on the amazingly peaceful and beautiful backwaters at Allepey, visited the first synagogues in Kerala and probably the first Christian Church in India allegedly founded by St Thomas the apostle in 62AD. We swam in lovely pools in leafy, florally-perfumed gardens, we climbed craggy mountains ( over-am itiously) to see prehistoric cave drawings. We saw urban and village crafts and marvelled at the dexterity of the skilled people who demonstrated these almost-certainly archaic activities that cannot continue to be viable for much longer. We were able to visit protected tribe forest people living virtually entirely apart from 21st century civilisation, with their own language, herbal medicines and completely non-materialistic pace of subsistence life in their bamboo houses in the beautiful Keralan forest. We saw SO much, yet slowed down and had both an extraordinary stimulating and relaxing holiday. We ate delicious vegetarian food, seafood and very occasionally chicken or mutton and scarcely drank any alcohol at all! If it wasn’t for my children and grandchildren in the UK, I would be seeking out the Best Marigold Hotel.

Rating for tour operator:

We have travelled in the past with the Experience Travel Group and have always been pleased by their capacity to listen to what client preferences are and create a tailor-made holiday that exceeds their expectations, as this one did. We also like their commitment to sustainable tourism and their tip-inclusive policy.

Experience Travel Group responded to this review on 26 Jan 2024:

Wow! I am absolutely delighted that you enjoyed these travels so much. Wonderful that you both saw so much yet still had a relaxing time.
best wishes Sara and the ETG team

Experience Travel Group responded to this review on 26 Jan 2024:

Thrilled that this holiday exceeded your expectations too!
Thank you for your lovely feedback Kate,
best wishes
Sara and all at ETG

Experience Travel Group by Katy, 20 Jan 2024
Holiday Rating:

Indescribably amazing

We had a phenomenal 6 week trip to Thailand, Vietnam, and Cambodia. The tour operator booked a brilliant mix of urban, rural, beach, and cultural experiences. They gave us a really full-service experience with guides meeting us at each airport and bringing us around from place to place. They also booked really lovely hotels for us, giving us a range of experiences that we never might have found for ourselves.

We had a phenomenal 6 week trip to Thailand, Vietnam, and Cambodia. The tour operator booked a brilliant mix of urban, rural, beach, and cultural experiences. They gave us a really full-service experience with guides meeting us at each airport and bringing us around from place to place. They also booked really lovely hotels for us, giving us a range of experiences that we never might have found for ourselves.

Rating for tour operator:

It was our first time in Southeast Asia so we went with Eperience Travel Group who specialised in the region. They were very responsive and listened carefully to our wants and needs to craft a holiday that felt truly personal while still showing us new and remarkable experiences

Experience Travel Group responded to this review on 05 Feb 2024:

Hi Katie

It's so great to hear that you and Jamie had such a wonderful time exploring South East Asia, and got the variety of experiences you were hoping for. It was really fun planning everything with you!

Best wishes
Holly & Team ETG

Classic Vietnam Explorer by Heather, 18 Jan 2024
Holiday Rating:

Vietnam 2 week personal tour

Brilliant organisation and so many highlights including cruise round Halong Bay and the beautiful area of Tam Coc and the city of Hou An.

Brilliant organisation and so many highlights including cruise round Halong Bay and the beautiful area of Tam Coc and the city of Hou An.

Rating for tour operator:

Experience travel group were excellent jn every way fof the holiday of a lifetime.

Experience Travel Group responded to this review on 19 Jan 2024:

Thanks for your lovely words, Heather! We're so happy you had a great time. Hopefully we can arrange another fab trip for you in the future! Chione & The ETG Team

Sri Lankan Family Adventure by Creative_family, 9 Jan 2024
Holiday Rating:

BEST FAMILY HOLIDAY EVER

We have just returned from a two-week trip to Sri Lanka. A mixture of beach, temples, wild life, quiet and fun.

We have just returned from a two-week trip to Sri Lanka. A mixture of beach, temples, wild life, quiet and fun.

Rating for tour operator:

We've found someone who understands us and we won't be using anyone else for our holidays to Asia.

Experience Travel Group responded to this review on 09 Jan 2024:

Hi Hayley

Thank you for your lovely comments - I am so pleased to hear that you had such a wonderful family holiday in Sri Lanka. Very much looking forward to helping plan your next big family trip to Cambodia..!

Best wishes
Holly

Experience Travel Group by mr m C 23, 5 Jan 2024
Holiday Rating:

an experience

India and bhutan

India and bhutan

Rating for tour operator:

see above

Experience Travel Group responded to this review on 08 Jan 2024:

Hi Mick
India and Bhutan are certainly an experience!

Experience Travel Group responded to this review on 08 Jan 2024:

I am delighted that you were also impressed by our service. Thank you for completing our survey.
best wishes Sara and the ETG Team

Cambodia and Vietnam Classic by VirginiaUS-Family, 5 Jan 2024
Holiday Rating:

Wonderful Time and Excellent Gudiance

Had the best trip with an excellent itinerary and great local guides that helped my family connect to locals and experience new sights while learning new things.

Had the best trip with an excellent itinerary and great local guides that helped my family connect to locals and experience new sights while learning new things.

Rating for tour operator:

From start to finish, we were taken care of by ETG. Just made everything easy for us, and the trip was wonderful.

Experience Travel Group responded to this review on 05 Jan 2024:

Thanks for your lovely feedback, Chris! We're so glad you had a good time - looking forward to chatting about Oman, Bhutan, or Borneo in the future :)

Chione & The ETG Team