AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 901
Good 41
Average 3
Poor 3
Terrible 0
Reviews Submitted: 948
Reviews Accepted: 947
Reviews Rejected: 1
947 reviews
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Experience Travel Group by Gerber, 20 Feb 2026
Holiday Rating:

What a wonderful trip

This was an exceptional trip for over five weeks. The skill of the team at producing a first cut of a trip and getting it almost right first time was amazing. The trip covered Vietnam, Laos and Cambodia and had a huge variety of experiences for us to enjoy. It was difficult to keep the internal flights to a minimum as we covered a huge range of areas within the countries. We left with some wonderful memories of each of the countries. Just about ...

This was an exceptional trip for over five weeks. The skill of the team at producing a first cut of a trip and getting it almost right first time was amazing. The trip covered Vietnam, Laos and Cambodia and had a huge variety of experiences for us to enjoy. It was difficult to keep the internal flights to a minimum as we covered a huge range of areas within the countries. We left with some wonderful memories of each of the countries. Just about the right level for us, with bike rides exchanged for other modes of transport.

Rating for tour operator:

Experience Travel Group were amazing to work with from the very beginning and also as we had to alter a few of the destinations whilst the tour was underway. Amazing in depth knowledge of the countries we wanted to include and simply getting us from A-B and all the logistics made this an exceptional holiday if a lifetime.

Experience Travel Group responded to this review on 20 Feb 2026:

Dear Jane & Andrew,

What an incredible testimonial - thank you so much for such a complimentary and thoughtful review. It truly means a great deal to all of us.

Your journey across Indochina was a real adventure, and we’re absolutely delighted to have helped bring it to life. It sounds as though the past six weeks have been filled with some very special memories.

We’re already looking forward to helping you plan your next big adventures in Malaysia, Indonesia and India!

All the very best,
Holly & Team ETG

Essential Sri Lanka - Deluxe by Currypowder, 20 Feb 2026
Holiday Rating:

Trip of a lifetime

Never a dull moment - all thanks to our wonderful chauffeur-guide

Never a dull moment - all thanks to our wonderful chauffeur-guide

Rating for tour operator:

Experience Travel Group were very professional while keeping it individual

Experience Travel Group responded to this review on 23 Feb 2026:

Thank you for your lovely feedback, Philip, we're so pleased you had a great time in Sri Lanka! Looking forward to hopefully speaking to you soon about more trips to Asia!

From Chione & The ETG Team

Essential Rajasthan & Taj Mahal by Didier, 19 Feb 2026
Holiday Rating:

Colourful experience of the variety and contrasts of Rajasthan

14 days from Mubai to Delhi stopping at all major towns and imprtnat things to see and do on the way, a riot of contrasts and diversity, very full and well planned. superb accomodaition and often winderful food, always the friendliest people

14 days from Mubai to Delhi stopping at all major towns and imprtnat things to see and do on the way, a riot of contrasts and diversity, very full and well planned. superb accomodaition and often winderful food, always the friendliest people

Rating for tour operator:

ETG were very proactive in helping organise the holiday in advance and their Vamoos app contained all the info in a super easy and useful way.

Experience Travel Group responded to this review on 20 Feb 2026:

We're delighted you had such a great time Jerry, thank you for taking the time to give us all the detail! We hope we'll be dreaming up more holidays together soon... Lola & The ETG Team

Experience Travel Group by Jon, 19 Feb 2026
Holiday Rating:

Landscapes and culture of Northern Thailand

We visited Chaing Mai, Chaing Rai, the golden triangle and Koh Jum in the south for a few days relaxing. Whilst in the north we also stayed at Harmony Huailan Home Ecolodge and engaged in activities with the local community which we thoroughly enjoyed. We also visited a Lahu hill_tribe village.

We visited Chaing Mai, Chaing Rai, the golden triangle and Koh Jum in the south for a few days relaxing. Whilst in the north we also stayed at Harmony Huailan Home Ecolodge and engaged in activities with the local community which we thoroughly enjoyed. We also visited a Lahu hill_tribe village.

Rating for tour operator:

ETG listened to, and most importantly understood, what our desires were for our holiday and definitely met the brief.

Experience Travel Group responded to this review on 20 Feb 2026:

It was a lot of fun planning your trip and I really enjoyed working on the itinerary with you!

Experience Travel Group responded to this review on 20 Feb 2026:

Thank you for your feedback - we can't wait to help plan the next one!

Undiscovered Northern Kerala by David, 18 Feb 2026
Holiday Rating:

Another side of India

Stayed in interesting places and had a good itinerary that took us to places off the normal tourist routes

Stayed in interesting places and had a good itinerary that took us to places off the normal tourist routes

Rating for tour operator:

Got our holiday right providing exactly the type of accommodation we wanted .. interesting visits .. and excellent guides, driver and local agent

Experience Travel Group responded to this review on 19 Feb 2026:

We're delighted you had such a good time David, thank you for sharing! Lola & The ETG team

Sri Lanka Laid Back - Deluxe by PP, 18 Feb 2026
Holiday Rating:

Superb Sri Lanka Experience

First time trip to Sri Lanka and it did not disappoint, we will definitely return. So much variety and such a welcoming place, everyone we met was just lovely.

First time trip to Sri Lanka and it did not disappoint, we will definitely return. So much variety and such a welcoming place, everyone we met was just lovely.

Rating for tour operator:

Experience Travel Group put together a fantastic tour with all the variety we asked for at superb hotels. The customer service was excellent throughout and our experience in country - both personal guide and the office support - was also excellent. I strongly recommend and will definitely use ETG again!

Experience Travel Group responded to this review on 18 Feb 2026:

Thank you so much, Phil! We look forward to planning the next trip together soon, Lola & The ETG Team

Experience Travel Group by John, 16 Feb 2026
Holiday Rating:

A relaxed journey through Cambodia and Laos

A trip to Cambodia and Laos, staying at four places. Beautifully organised, a really interesting programme. Having a driver and guide made it so easy. we felt we experienced the very best of each place

A trip to Cambodia and Laos, staying at four places. Beautifully organised, a really interesting programme. Having a driver and guide made it so easy. we felt we experienced the very best of each place

Rating for tour operator:

Experience Travel. Excellent service throughout

Experience Travel Group responded to this review on 17 Feb 2026:

Hi John & Pippa,

I’m so delighted to hear that you had such a wonderful time exploring Cambodia and Laos. After all the false starts during the pandemic, it was especially rewarding to finally bring this trip together for you — and it sounds as though it was more than worth the wait!
I look forward to helping your next adventure to Bhutan or Sri Lanka :)

All the best,
Holly & Team ETG

Wild Sri Lanka by Pepper Pots, 14 Feb 2026
Holiday Rating:

Fabulous trip with truly local experiences

Experience Travel arranged a fantastic 4 week holiday in Sri Lanka, staying in 10 differing types of accommodation, from local home stays to luxury villas, across the many part of the country, including many lovely places away from normal tourist hot spots. We were able to spend time finding out about local life as well as being immersed in the cultural history, and wildlife of Sri Lanka. The driver/guides were excellent, and we always felt ...

Experience Travel arranged a fantastic 4 week holiday in Sri Lanka, staying in 10 differing types of accommodation, from local home stays to luxury villas, across the many part of the country, including many lovely places away from normal tourist hot spots. We were able to spend time finding out about local life as well as being immersed in the cultural history, and wildlife of Sri Lanka. The driver/guides were excellent, and we always felt safe with them. They also provided great insight into the places we visited, and added greatly to the overall holiday experience.

Rating for tour operator:

Lola at ETG and their local partner in Sri Lanka were always attentive to our needs and provided an excellent service during the planning of our trip and over the 4 weeks we were travelling, with regular checks to our driver/guide that all was well.

Experience Travel Group responded to this review on 16 Feb 2026:

Thank you so much for your lovely feedback, we look forward to planning the next trip soon!

Lola & ETG Team

Experience Travel Group by Saras, 13 Feb 2026
Holiday Rating:

Attention to detail and feeling like a person

This was a holiday truly customised to what interests us, the type of experience we want from a holiday with the reassurance of “someone” being there if needed.

This was a holiday truly customised to what interests us, the type of experience we want from a holiday with the reassurance of “someone” being there if needed.

Rating for tour operator:

They completely get customisation - and the fact that word means different things to different people. They deliver on their promises.

Experience Travel Group responded to this review on 19 Feb 2026:

Dear Sara,
That's so great to hear! Thank you so much for taking the time to post this review and we very much look forward to hearing from you again.
Best,
Team ETG

Backroads of Laos by Tricky, 12 Feb 2026
Holiday Rating:

Laos bespoke guided tour

10 day bespoke guided trip of Laos, visiting Luang Prabang, Ban Cat and Nong Khiaw

10 day bespoke guided trip of Laos, visiting Luang Prabang, Ban Cat and Nong Khiaw

Rating for tour operator:

Experience Travel provided a trip tailor made to our requirements with great support and organization all the way through, we had a great time

Experience Travel Group responded to this review on 16 Feb 2026:

Thank you for your useful feedback, Richard! We're so pleased you had a great time. Please do reach out if we can help with any future trips to Asia.

From Chione & The ETG Team