AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 749
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 787
Reviews Accepted: 786
Reviews Rejected: 1
786 reviews
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Essential Sri Lanka - Deluxe by Gilbey, 9 Feb 2018
Holiday Rating:

A real travel experience.

An astonishingly wonderful tour of Sri Lanka not only taking in the obvious tourist attractions but also getting into the local communities, meeting people & being made aware of the challenges facing them. Travel should inform, and holidays be restorative & this company manages to do both. We are returning customers based on our previous satisfaction with the ethics of this company.

An astonishingly wonderful tour of Sri Lanka not only taking in the obvious tourist attractions but also getting into the local communities, meeting people & being made aware of the challenges facing them. Travel should inform, and holidays be restorative & this company manages to do both. We are returning customers based on our previous satisfaction with the ethics of this company.

Rating for tour operator:

Flexible, well informed & professional. Able to answer the most detailed of enquiries & has excellent on going communications.

Experience Travel Group responded to this review on 10 Feb 2018:

Dear Yvonne,

We've just shared this review with the entire company! This has made us very proud indeed as it is exactly what we aim for. Thank you so much for your kind words: we're so glad you had a great holiday again.

All the best,

Sam
Co-founder & MD

Myanmar Encompassed by Mr N C 18, 8 Feb 2018
Holiday Rating:

A trip to a repidly developing Myanmar with fantastic sunsets

in two weeks we got a great insight into both city and rural life in Myanmar

in two weeks we got a great insight into both city and rural life in Myanmar

Rating for tour operator:

Experience Travel produced a great balanced holiday with interesting hotels and a variety if different activities and experiences

Experience Travel Group responded to this review on 09 Feb 2018:

Hi Nigel

Thanks for taking the time to leave feedback here and also in the survey. I also spoke with Gillian and it sounds like you all had a fantastic time.

Best wishes, David

Experience Travel Group responded to this review on 09 Feb 2018:

It was a pleasure to put together such a varied trip for the four of you and I'm pleased that there were a lot of memorable moments.

Best wishes, David

Experience Travel Group by Gilly P, 8 Feb 2018
Holiday Rating:

Experience Travel Group - a different holiday experience

Well chosen small hotels in beautiful countryside, giving us a feel for the real Sri Lanka.

Well chosen small hotels in beautiful countryside, giving us a feel for the real Sri Lanka.

Rating for tour operator:

Great organisation from start to finish. They took time in tailoring the tour to exactly what we wanted

Experience Travel Group responded to this review on 09 Feb 2018:

Hi Gill,

Thank you so much for your lovely feedback and it's great to hear you had such a lovely time in Sri Lanka. I look forward to hearing more about it!

Best wishes,
Toni

Boutique Sri Lanka & Maldives by jas, 7 Feb 2018
Holiday Rating:

amazing experiences all round

real adventure in sri lanka and chilled in maldvies

real adventure in sri lanka and chilled in maldvies

Rating for tour operator:

amazing service and suggestions and booking process from lauren at experience travel group

Experience Travel Group responded to this review on 10 Feb 2018:

Dear Jason,

We're so glad you had an excellent holiday. I've passed on your comments ot Lauren who was delighted to hear. Than you for taking the time to post this review also.

Kind regards,

Sam
co-founder & MD

Essential Rajasthan & Taj Mahal by DigbyFlip, 7 Feb 2018
Holiday Rating:

A fantastic Indian adventure

This was our first time to India and it certainly won't be our last. We had the most wonderful holiday with a great variety of activities and plenty of leisure time to relax. The pace was just right for us two 66 year olds. Our driver Ajit was with us the whole time we were travelling around, he was not only an excellent driver but nothing was too much trouble for him. We particularly loved the Dehli food tour which took us to about 7 different ...

This was our first time to India and it certainly won't be our last. We had the most wonderful holiday with a great variety of activities and plenty of leisure time to relax. The pace was just right for us two 66 year olds. Our driver Ajit was with us the whole time we were travelling around, he was not only an excellent driver but nothing was too much trouble for him. We particularly loved the Dehli food tour which took us to about 7 different places for street food, so we sat with the locals, ate the same food, and felt the true hustle and bustle of Dehli. All our senses were bombarded. We had a walking tour of a village in Ramathra and met lots of the villagers, which was a great privilege. We also did a mini safari at Rohet and met 2 farming families living very simply, they made us very welcome. The atmosphere was relaxed and friendly throughout our trip. We stayed in some magnificent boutique hotels, some forts and a havelli - each had its own charm and personality. We felt everyone was doing their utmost to make sure we had the most wonderful experience - and we did! And the Taj Mahal took my breath away. We have so many happy memories.

Rating for tour operator:

James Wilmshurst, The Experience Travel Group put our itinerary together after a few chats with us. He really listened to what we wanted from our holiday and he got the itinerary and pace just right.

Experience Travel Group responded to this review on 07 Feb 2018:

Dear Jean

Thanks for this lovely review - delighted your first trip to India went so well. Great to hear your detailed feedback over the phone as well.

Please do pass on the ETG word to friends and family, word of mouth communication really does help us.

Hope to hear from you again in the future for another trip to India

Best

James & The ETG Team

Experience Travel Group by nottingham nomads, 6 Feb 2018
Holiday Rating:

A wonderful experience

From leaving the plane in Colombo we enjoyed the variety of attractions we visited, including a climb up the 1200 steps to the top of Sigiriya rock and the hustle and bustle Pettah market in Colombo. A trip to equal the fascinating country nearby,India.

From leaving the plane in Colombo we enjoyed the variety of attractions we visited, including a climb up the 1200 steps to the top of Sigiriya rock and the hustle and bustle Pettah market in Colombo. A trip to equal the fascinating country nearby,India.

Rating for tour operator:

Experience Travel Group met all our expectations.

Experience Travel Group responded to this review on 09 Feb 2018:

Hi Keith,

Thank you so much for your feedback. I'm so glad you enjoyed your trip and that you found Sri Lanka as fascinating as we do! I look forward to hearing more about your trip.

Best wishes,
Toni

Experience Travel Group by Forgreenies , 4 Feb 2018
Holiday Rating:

A chauffeured tour of central and south, south western Sri Lanka, we told them where and what we were interested in, and they worked with us to deliver and excellent experience

Chauffeur was great, we went further north than most and did Anuradhapura and Minhintale, before going down to Sigiriya and Dambulla, great culture and antiquities. Mandy was interesting, Helga’s Folly, a particular highlight. Then train to Little England, Nuara Elisa, the colonialism and tea plantations were a different focus. Then went off grid, with camping, no electric, hot water or WiFi, and stayed inYala and did safari, seeing numerous ...

Chauffeur was great, we went further north than most and did Anuradhapura and Minhintale, before going down to Sigiriya and Dambulla, great culture and antiquities. Mandy was interesting, Helga’s Folly, a particular highlight. Then train to Little England, Nuara Elisa, the colonialism and tea plantations were a different focus. Then went off grid, with camping, no electric, hot water or WiFi, and stayed inYala and did safari, seeing numerous different wildlife. Then sun sea and sand just outside Marissa, on iconic tropical deserted beach, with a evening trip to Galle, for Portuguese and Dutch influences. Exceeded our expectations.

Rating for tour operator:

‘Did what they said on the can’, clearly very knowledgeable on Sri Lanka, matched us with a super chauffeur that became an integral part of our holiday, but gave us space when we wanted it.

Experience Travel Group responded to this review on 12 Feb 2018:

Dear Jerry,

Thank you very much for taking the time to post this review. We're very pleased you had an excellent holiday. The chauffeur guide is huge for us as we know how much difference they make to a holiday. We are very proud of our team and continually reinvest in training and quality control.

Kind regards,

Melissa
Co-founder and MD

Experience Travel Group by DAS247, 4 Feb 2018
Holiday Rating:

Wow it was an wide range of experiences from safari to whale watching

A two week vacation in Sri Lanka. With a wide variety of unique, tailor made experiences to sample all kinds of Sri Lankan life. Absolutely great boutique hotels lovely beds, smiling people , great service and attention to detail

A two week vacation in Sri Lanka. With a wide variety of unique, tailor made experiences to sample all kinds of Sri Lankan life. Absolutely great boutique hotels lovely beds, smiling people , great service and attention to detail

Rating for tour operator:

Trip was seamless and faultless

Experience Travel Group responded to this review on 05 Feb 2018:

Thank you for your feedback David, wonderful to hear you had a great time and enjoyed all your varied Sri Lankan experiences with us. Best wishes Sara

Experience Travel Group responded to this review on 05 Feb 2018:

Thank you David, best wishes Sara

Essential Sri Lanka - Deluxe by pandy, 3 Feb 2018
Holiday Rating:

Wonderful Experience

From the moment we made initial enquiry to arriving back home the service we received was excellent. We have seen unforgettable sites/wildlife, eaten some amazing food and met some truly inspiring people.

From the moment we made initial enquiry to arriving back home the service we received was excellent. We have seen unforgettable sites/wildlife, eaten some amazing food and met some truly inspiring people.

Rating for tour operator:

Nothing was too much trouble and their in depth knowledge of the country meant we had an unforgettable experience visiting places and meeting people many tourists would not see.

Experience Travel Group responded to this review on 07 Feb 2018:

Hi Paul,

Thanks for your feedback. It sounds like you had a great time with a real mix of experiences throughout your trip and I'm really pleased you have such wonderful memories!

Becky

Essential Sri Lanka - Deluxe by Lizzy, 1 Feb 2018
Holiday Rating:

Sri Lanka - A wonderful experience with so much more to see

We had a varied holiday itinerary incorporating culture, safari/elephants, trekking and beach - what's not to like! Wonderful food, weather and the people we met were lovely.

We had a varied holiday itinerary incorporating culture, safari/elephants, trekking and beach - what's not to like! Wonderful food, weather and the people we met were lovely.

Rating for tour operator:

Knowledgeable and efficient.

Experience Travel Group responded to this review on 12 Feb 2018:

Hi Liz, thanks so much for taking the time to post this review!

It is great to hear that you had such a good holiday and that you enjoyed the variety that Sri Lanka has to offer - we think it is fairly unique in that respect!

Best wishes,

Lauren