AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 828
Good 36
Average 4
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Experience Travel Group by Miss Cley, 20 Nov 2018
Holiday Rating:

Days I will remember all my life

This was the most perfect holiday we have ever experienced. The mix of locations, sights, hotels and personnel were just right. The temple complex at Angkor is an experience never to be forgotten. The tropical beaches and seas make me go aah every time I think of it and the afternoon spent bathing and feeding an extremely large but surprisingly gently elephant was very special.

This was the most perfect holiday we have ever experienced. The mix of locations, sights, hotels and personnel were just right. The temple complex at Angkor is an experience never to be forgotten. The tropical beaches and seas make me go aah every time I think of it and the afternoon spent bathing and feeding an extremely large but surprisingly gently elephant was very special.

Rating for tour operator:

Experience Travel Group are first rate. This is the fourth holiday they have organised for us and I cannot fault it. I wouldn't hesitate in recommending them.

Experience Travel Group responded to this review on 20 Nov 2018:

Dear Sally

Thank you so much for this lovely feedback - great to hear you had an amazing time!!

We'd love to hear from you again about future trips.

All the best

James & ETG

Experience Travel Group by Runs in the family, 19 Nov 2018
Holiday Rating:

Colours, Cricket and Culture

A splendid mix of two days at each of two test matches during two weeks on the island off Sri Lanka., An excellent way to see the life of this fascinating country from game drives including a leopard sighting to tea plantations and colonial life style. added to this the Temple of the Sacred Tooth Relic and a guide who knew everything about everything.

A splendid mix of two days at each of two test matches during two weeks on the island off Sri Lanka., An excellent way to see the life of this fascinating country from game drives including a leopard sighting to tea plantations and colonial life style. added to this the Temple of the Sacred Tooth Relic and a guide who knew everything about everything.

Rating for tour operator:

Everything worked - from pick-ups to visits at the best times of day and a schedule that neither rushed us or made us feel idle.

Experience Travel Group responded to this review on 20 Nov 2018:

Hi John,

Thank you so much for your feedback. I really enjoyed hearing about your experiences in Sri Lanka (particularly the journey following the England Cricket Team to the Temple of the Tooth!)

I look forward to helping you with your holiday plans in the future.

All the best,
Holly

Experience Travel Group by Mr S W 19, 19 Nov 2018
Holiday Rating:

Cricket and Elephants in Sri Lanka

Outstanding experience

Outstanding experience

Rating for tour operator:

Well planned and organised - saw and did everything we wanted to

Reviewer's images:
Experience Travel Group responded to this review on 19 Nov 2018:

Hi Steve,

I'm really pleased you had an enjoyable time in Sri Lanka, not only seeing the sites but watching the cricket!

Hopefully we can help you again with any future holiday plans.

Best Wishes,
Holly

Experience Travel Group by EJay, 18 Nov 2018
Holiday Rating:

Beyond expectations

A tour of Sri Lanka followed by first test match. We stayed in the most friendly, relaxing small hotels. Fabulous food and attentive staff. The itinerary enabled us to experience the very best of Sri Lanka.

A tour of Sri Lanka followed by first test match. We stayed in the most friendly, relaxing small hotels. Fabulous food and attentive staff. The itinerary enabled us to experience the very best of Sri Lanka.

Rating for tour operator:

Experience Travel put together a fantastic itinerary. They were readily available to answer queries and went out of their EJ way to make sure we had a memorable time.

Experience Travel Group responded to this review on 03 Dec 2018:

Hi Eunice, thank you for your lovely feedback and it's great to hear you had such a great time in Sri Lanka! Best wishes, Toni

Sri Lanka Laid Back - Deluxe by Janner, 15 Nov 2018
Holiday Rating:

Excellent throughout from our welcome on arrival to our final day and return

We went to Sri Lanka on a cricket and leisure holiday.

We went to Sri Lanka on a cricket and leisure holiday.

Rating for tour operator:

Experience Travel Group were attentive throughout the booking process and our holiday. We were welcomed on arrival, reassured about the political upheaval that took place during our stay and any issues we had were responded to quickly.

Experience Travel Group responded to this review on 19 Nov 2018:

Hi John

Thank you for your kind words, I am so glad that you had a good holiday.

It was lovely to meet you in Galle and we look forward to helping you with your next adventure!

Regards

Nick

Head Of Travel

Experience Travel Group by Pinkie, 15 Nov 2018
Holiday Rating:

Cricket lovely cricket

Went to Galle in Sri Lanka for the first Test match England v Sri Lanka. Beautiful ground in an impressive ground next to an enormous fort. Touring the fort after the game showed just how vast it is and like a complete village inside it with houses hotels restaurants and lots of shops selling the word renown Sri Lankan sapphires and other jewels. Hair raising experience on Tuk Tuks trying to F1 drivers.

Went to Galle in Sri Lanka for the first Test match England v Sri Lanka. Beautiful ground in an impressive ground next to an enormous fort. Touring the fort after the game showed just how vast it is and like a complete village inside it with houses hotels restaurants and lots of shops selling the word renown Sri Lankan sapphires and other jewels. Hair raising experience on Tuk Tuks trying to F1 drivers.

Rating for tour operator:

Very efficient, good documentation and information

Experience Travel Group responded to this review on 19 Nov 2018:

Dear Brian,

Great to meet you out there and thanks so much for posting this review. Those Galle tuk tuk drivers are notorious in Sri Lanka!

Really glad you had a great time. Please do recommend us and consider us for non-cricket related holidays in Sotuh and South East Asia!

Kind regards,

Sam
MD & Co-founder
Experience Travel Group

Essential Sri Lanka - Deluxe by Stanleymaid, 14 Nov 2018
Holiday Rating:

Everything we wanted

Great holiday, the company came up with an excellent itinerary for us to see some of Sri Lankas highlights but also partake in a couple of days at the Test in Galle. Sri Lanka is a beautiful country with friendly people and we were able to meet a local farming family and eat with them and have a meal with tea plantation workers and see how they cook. We also appreciated the lunches provided at the cricket! Good hotels and an excellent chauffeur/g...

Great holiday, the company came up with an excellent itinerary for us to see some of Sri Lankas highlights but also partake in a couple of days at the Test in Galle. Sri Lanka is a beautiful country with friendly people and we were able to meet a local farming family and eat with them and have a meal with tea plantation workers and see how they cook. We also appreciated the lunches provided at the cricket! Good hotels and an excellent chauffeur/guide - everything went without a hitch, I would certainly use them again.

Rating for tour operator:

Good website and approachable when contacted, excellent itinerary with some unique experiences organised. Excellent communication would definitely recommend

Experience Travel Group responded to this review on 14 Nov 2018:

Hi Yvonne

Thank you very much for your kind words, I am so glad to hear that you had such a good trip. It was fantastic to meet you in Galle and am glad that you enjoyed the cricket, although it was difficult not to!

I look forward to meeting you again soon.

Thanks

Nick

Experience Travel Group by Cas and Rich, 14 Nov 2018
Holiday Rating:

Stunning Sri Lanka

Our holiday gave us everything we had hoped for, cultural experiences both on and off the beaten track, some time on the beach, and of course the cricket matches we had planned to see. Our reliable, friendly and expert chauffeur guide, Kapila, was outstanding as driver, guide and photographer and helped to make the visit a memorable one. Our itinerary proved to be well planned and went ahead like clockwork. The hotels we stayed in were all ...

Our holiday gave us everything we had hoped for, cultural experiences both on and off the beaten track, some time on the beach, and of course the cricket matches we had planned to see. Our reliable, friendly and expert chauffeur guide, Kapila, was outstanding as driver, guide and photographer and helped to make the visit a memorable one. Our itinerary proved to be well planned and went ahead like clockwork. The hotels we stayed in were all excellent, with lovely rooms, good food and attentive service. All in all, a wonderful holiday!

Rating for tour operator:

ETG provided us with excellent service, from start to finish, on the phone, by email and post, and on the ground once in Sri Lanka.

Experience Travel Group responded to this review on 14 Nov 2018:

Dear Richard and Carolyn,

It was great to meet you both in Sri Lanka and enjoy some fantastic cricket together too. So glad you had a brilliant time and enjoyed your trip around the rest of Sri Lanka with Kapilla. We very much appreciate your writing this review and hope to arrange another holiday for you in the future, with or without cricket attached!

Kind regards,

Sam
MD & Co-founder
Experience Travel Group

Experience Travel Group by Norm, 13 Nov 2018
Holiday Rating:

professional, relaxed, fun and interesting.

Sri Lanka combining culture, wild life, scenery and getting to know the people and their food. Accommodation a little different yet high quality.

Sri Lanka combining culture, wild life, scenery and getting to know the people and their food. Accommodation a little different yet high quality.

Rating for tour operator:

Experience Travel Group live up to their brand and design an itinerary that reflects your needs and enables you to experience the country and its people. it was a memorable 2 weeks.

Experience Travel Group responded to this review on 13 Nov 2018:

Hi Norman,

Thank you so much for your feedback. I'm glad you had an enjoyable time discovering Sri Lanka and watching the cricket! If you plan to visit Asia again in the future, then we'd be more than happy to help.

Beat wishes, Holly

Cambodia and Vietnam Classic by White Watkinson, 12 Nov 2018
Holiday Rating:

The best of Cambodia and Vietnam

Our holiday was very well planned and provided us with the Asia experience we were looking for.

Our holiday was very well planned and provided us with the Asia experience we were looking for.

Rating for tour operator:

Experience Travel are experts at what they do. They will ensure you have a great holiday tailored to your requirements but it does come at a premium price which I think is worth it for a stress free long distance holiday.

Experience Travel Group responded to this review on 12 Nov 2018:

Dear Michael,

Thank you so much for posting this review. We're really pleased you had such a good trip. Thank you also for your kind words about our expertise and that you felt we offered value for money.

We look forward to hearing from you again!

Kind regards,

Sam Clark
MD & Co-founder
Experience Travel Group