AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 749
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 787
Reviews Accepted: 786
Reviews Rejected: 1
786 reviews
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Highlights of East India by KateP., 17 Dec 2018
Holiday Rating:

A colourful, fascinating, varied insight into one of the most culturally-interesting countriws in he world

We spent two weeks in glorious India. After flying into Delhi, we travelled immediately to Chambal Safari Lodge where we spent three nights recovering from the flight, seeing birds, crocodile, antelopes and turtles - as well as visiting temples and village to get a f;avoir of life o the Rajasthani border. Then we travelled by car, train and internal flights down the Ganges valley and ending up in Kolkata. highlights were the incomparable ...

We spent two weeks in glorious India. After flying into Delhi, we travelled immediately to Chambal Safari Lodge where we spent three nights recovering from the flight, seeing birds, crocodile, antelopes and turtles - as well as visiting temples and village to get a f;avoir of life o the Rajasthani border. Then we travelled by car, train and internal flights down the Ganges valley and ending up in Kolkata. highlights were the incomparable and much-more-exquisite-than-photos-show Taj Mahal, the Mughal palaces, cenotaphs and frescos of lovely and delightfully uncrowned Orchha, the ‘erotic’ carvings of the extraordinary 10th-11th century temples at Khajuraho, early-morning boat trip down the holy Ganges while bein given a head and neck, then foot and ankle massages by a friendly barer-come-Maseru organise by our lovely guide. Maybe best of all, the cookery lesson and subsequent lun with Viji and her family in Varanasi, and our visit to a silk-weaving village where the men wove exquisite saris on manually-operated looms in dark rooms while the women made fishing nets and minded the children and goats, outside in the sun.

Rating for tour operator:

Experience travel listened to what we wanted, the kinds of things we’d enjoy, and constructed a fabulous holiday that exceeded our expectations. Everything went smoothly, from our pick-up at Delhi airport by the delightful Ram, our charming and enterprising for the first week of the holiday, till our delivery at Kolkata airport to begin the journey home. We suspect that they were let down slightly by their Indian. Partner agencies a little, when planned schedules were slightly changed to meet their need rather than ours (e.g. a swap of activities which meant that we ended up walking round a deserted Sunday market that Experience had scheduled for Saturday) but hey, that’s India!

Experience Travel Group responded to this review on 18 Dec 2018:

Thank you so much for your feedback Kate, I am absolutely delighted that you enjoyed India so much again! I am glad it exceeded your expectations and ran smoothly as well. Thank you also for forwarding your pictures, I enjoyed them immensely! Best wishes Sara

Culinary Highlights of Vietnam by ChrisC, 16 Dec 2018
Holiday Rating:

Superb adventure with excellent service

A superb 16 days in Vietnam- great guides , superb food , wonderful history lessons - an excellent experience from beginning to end

A superb 16 days in Vietnam- great guides , superb food , wonderful history lessons - an excellent experience from beginning to end

Rating for tour operator:

David at experience was knowledgable & helpful. He put together a superb itinerary which was ‘exactly us’ & made our holiday unforgettable.

Experience Travel Group responded to this review on 17 Dec 2018:

Hi Christine
I'm so pleased you and David had such a wonderful time in Vietnam!
Thanks also for the detailed positive comments about the guides that you sent separately - it sounds like they really made the trip for you and we'll be sure to share your feedback.
Best wishes, David

Experience Travel Group responded to this review on 17 Dec 2018:

Thanks so much for the lovely comments - it was my pleasure to create the itinerary for you and I'm pleased it made for an unforgettable holiday.

Keep in touch and hopefully we can plan another great trip!
David

Highlights of East India by McQ, 11 Dec 2018
Holiday Rating:

Highlights of East India

We had a wonderful trip to Calcutta,Sikkim and Darjeeling. All the carefully planned arrangements went smoothly. Our guides and drivers were excellent: keen to introduce us to their country and people, and adaptable in meeting our interests and capabilities. Calcutta was full of interest, lively and diverse; the Himalayan foothills in Sikkim spectacularly beautiful (even if views of Kanchenjunga proved a bit elusive); the toy train in Darjeeling ...

We had a wonderful trip to Calcutta,Sikkim and Darjeeling. All the carefully planned arrangements went smoothly. Our guides and drivers were excellent: keen to introduce us to their country and people, and adaptable in meeting our interests and capabilities. Calcutta was full of interest, lively and diverse; the Himalayan foothills in Sikkim spectacularly beautiful (even if views of Kanchenjunga proved a bit elusive); the toy train in Darjeeling lived up to its billing. All hotels were excellent, with no trouble spared and fantastic views, and we finished with an unforgettable thee days at the blissfull Glenburn Tea Estate, which cannot be too highly recommended.

Rating for tour operator:

ETG know their stuff and it goes without saying that they get all the logistics just right and are always on hand if you need them. But above all Sarah was careful to explore what it was that we wanted from our trip and then to use her expertise and knowledge of the destination to develop a mix of interest, exploration and relaxing comfort which went beyond expectation.

Experience Travel Group responded to this review on 12 Dec 2018:

Thank you so much for your lovely comments, and useful feedback. I am delighted you had such a lovely time and enjoyed celebrating your anniversary in India. Best wishes Sara

Cambodia Explorer by Elizabeth , 10 Dec 2018
Holiday Rating:

Thailand and Cambodia

Our family of four visited Thailand and Cambodia and saw a variety of environments, including city, beach, jungle, and river. We were never bored and felt well taken care of the entire time with the itinerary set up for us by ETG.

Our family of four visited Thailand and Cambodia and saw a variety of environments, including city, beach, jungle, and river. We were never bored and felt well taken care of the entire time with the itinerary set up for us by ETG.

Rating for tour operator:

ETG was very responsive, understanding and interested in crafting a holiday tailored to our family’s specific needs. They were very professional and I would certainly use them again.

Experience Travel Group responded to this review on 11 Dec 2018:

Dear Beth,

That's really wonderful to hear. So glad that you and your family had such a great time in Cambodia and Thailand. Such special places! Please do recommend us to others: that really does mean so much to us.

Thanks also, for taking the time to post this review.
Kind regards,

Sam
Co-founder & MD

Essential Sri Lanka - Deluxe by wanderers , 10 Dec 2018
Holiday Rating:

25th Wedding Anniversary holiday to Sri Lanka

We had a wonderful 2 week holiday with a varied and unique programme which met our requirements of activity, culture, beach and relaxation. We stayed in 7 different venues, all outstanding and it was without doubt a holiday of a lifetime.

We had a wonderful 2 week holiday with a varied and unique programme which met our requirements of activity, culture, beach and relaxation. We stayed in 7 different venues, all outstanding and it was without doubt a holiday of a lifetime.

Rating for tour operator:

Their local knowledge is outstanding and they have a great ability to tailor individual needs to ensure that your holiday experience meets your personal requirements and is truly unique.

Experience Travel Group responded to this review on 07 Jan 2019:

Dear Tim,

Brilliant to hear such fantastic feedback. We very much appreciate your taking the time to write.

Best,

Sam
Co-founder & MD

Essential Rajasthan & Taj Mahal by Debsy, 2 Dec 2018
Holiday Rating:

Amazing & memorable

We visited Rajasthan, Shimla & Amritsar. The itinerary was perfect, hotels were amazing & exceeded our expectations. The sights were fabulous - I had to keep on pinching myself that I was actually at these incredible, world famous places. So much colour & sound - my head is still reeling from it. The people we met wonderful. I have left a piece of my heart & soul in India.

We visited Rajasthan, Shimla & Amritsar. The itinerary was perfect, hotels were amazing & exceeded our expectations. The sights were fabulous - I had to keep on pinching myself that I was actually at these incredible, world famous places. So much colour & sound - my head is still reeling from it. The people we met wonderful. I have left a piece of my heart & soul in India.

Rating for tour operator:

Experience Travel Group guided us through all our planning - taking into account our wishes & giving us the benefit of their knowledge & advice. They were thorough in their follow-ups & provided us with everything we needed to ensure we were well prepared & everything was well organised. We couldn't have asked for better

Experience Travel Group responded to this review on 03 Dec 2018:

Dear Debbie,

What a wonderful review. I know the feeling exactly about India too. Thank you very much for posting this and we very much hope you will be able to recommend us to others! A word of mouth recommendation means so much to us.

Regards,

Sam Clark
Co-founder and MD

Essential Sri Lanka - Deluxe by Elephant lovers, 1 Dec 2018
Holiday Rating:

WOW, Fantastic from start to finish

we spent 16 days travelling Sri Lanka and couldn't have asked for more from our chauffeur and the itinerary that ETG put together for us, everything went smoothly, hotels were great, trips and safaris were unforgettable

we spent 16 days travelling Sri Lanka and couldn't have asked for more from our chauffeur and the itinerary that ETG put together for us, everything went smoothly, hotels were great, trips and safaris were unforgettable

Rating for tour operator:

couldn't fault them, very efficient, itinerary just as we asked

Experience Travel Group responded to this review on 03 Dec 2018:

Hi Steve,

Thanks for your feedback, it sounds like you had a fab holiday. I am so pleased everything went smoothly and that the trip was memorable for all the right reasons!

Becky

Experience Travel Group by PandY, 30 Nov 2018
Holiday Rating:

Remarkable experiences in wonderful friendly country

From the steamy humid city of Bangkok to lovely mountains of north overlooking Mekong to lantern festival in Chiang Mai and then to beach in south. Along the way we met friendly helpful locals and experienced elephants up close and food that was amazng

From the steamy humid city of Bangkok to lovely mountains of north overlooking Mekong to lantern festival in Chiang Mai and then to beach in south. Along the way we met friendly helpful locals and experienced elephants up close and food that was amazng

Rating for tour operator:

Knowledgeable, friendly and able to put together an itinerary that suited our requirements. Interested in our views and comments

Experience Travel Group responded to this review on 03 Dec 2018:

Hi Pau,

Thanks for your kind words, I am pleased you had a enjoyable trip. Thailand has such diversity and it is great you got to experience this.

Becky

Essential Sri Lanka - Deluxe by Saints, 28 Nov 2018
Holiday Rating:

Fantastic holiday in a beautiful country

3 weeks in Sri Lanka which incorporated a cricket tour (Sri Lanka vs England), tea plantations, cultural triangle, safari and finally a couple of days on a beach to relax and unwind! We had a fantastic time - quite a hectic schedule but we wanted to take full advantage of everything there was to see. Beautiful country - rich in history and culture. Lovely people, so warm and welcoming. One of the best holidays I've experienced

3 weeks in Sri Lanka which incorporated a cricket tour (Sri Lanka vs England), tea plantations, cultural triangle, safari and finally a couple of days on a beach to relax and unwind! We had a fantastic time - quite a hectic schedule but we wanted to take full advantage of everything there was to see. Beautiful country - rich in history and culture. Lovely people, so warm and welcoming. One of the best holidays I've experienced

Rating for tour operator:

We cannot fault them from start to finish. They know the country extremely well and devised an excellent itinerary for us. The whole holiday went without a hitch - everything ran according to plan. Hotels and experiences were excellent - as were all the local ground staff. Friendly, helpful, professional, prepared to go the extra mile. Excellent service throughout. Highly recommend them

Experience Travel Group responded to this review on 29 Nov 2018:

Hi Peter

Thank you for the kind words, I am absolutely delighted that you had such a good time.

It was a great pleasure to meet you in Sri Lanka and it is so pleasing that the rest of the tour went to plan too. Thank you also for your very kind contribution to the auction, I hope that Gwen enjoys the bat and ball!

I look forward to speaking to you soon.

Regards

Nick

Head Of Travel

Experience Travel Group by travelwallah, 27 Nov 2018
Holiday Rating:

Epic, beyond expectations in all ways

My ETG holiday was carefully planned from the very beginning. All of my input and wishes were taken into account and a gorgeous itinerary complete with amazing experiences was crafted and implemented for a truly successful Journey.

My ETG holiday was carefully planned from the very beginning. All of my input and wishes were taken into account and a gorgeous itinerary complete with amazing experiences was crafted and implemented for a truly successful Journey.

Rating for tour operator:

Lauren worked diligently and collaboratively with me from the beginning to craft a Journey that was truly unforgettable and amazing in every way. I'm grateful for the opportunity to work together to bring about such a spectacular experience.

Experience Travel Group responded to this review on 03 Dec 2018:

Hi Maria,

Thank you so much for taking the time to give us your feedback.

It was a real pleasure to work with you to arrange your trip and it is wonderful to hear that you had such a good time.

Best wishes,

Lauren