AITO: The Association of Independent Tour Operators
Cachet Travel

Cachet Travel Traveller Reviews

Reviews of Cachet Travel

Overall Company Rating
98%
Excellent 54
Good 1
Average 2
Poor 0
Terrible 0
Reviews Submitted: 57
Reviews Accepted: 57
Reviews Rejected: 0
57 reviews
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Cachet Travel by Upholland, 18 Oct 2021
Holiday Rating:

Stunning return to Fourni

2 warm September weeks previously undreamed and much postponed. Cachet held on against a prevailing tide of failure and capitulation and their service was as good as ever and the trip was breathtaking.

2 warm September weeks previously undreamed and much postponed. Cachet held on against a prevailing tide of failure and capitulation and their service was as good as ever and the trip was breathtaking.

Rating for tour operator:

Astonishingly good care and high levels of service and attention to detail. A great team on Samos. Fourni rather special. Accommodation has had a serious refurb and is excellent. Ilias who looks after the rooms is wonderful.

Cachet Travel responded to this review on 19 Oct 2021:

Thank you so much for your kind feedback. We're delighted that, after all the obstacles and postponements caused by the pandemic, your holiday turned out such a success.

Cachet Travel by Upholland77, 13 Mar 2020
Holiday Rating:

La Palma joy

Cachet yet again marvellous. A smooth direct Airbus flight (very surprisingly excellent EasyJet flight and crew) to La Palma airport. Brief efficient and friendly transfer to the accommodation. Bigger than our own flat! A nice practical seaside location outside the capital which is a short bus ride away. La Palmans are splendid hosts and the island is a joy. Volcanoes, walks, beaches, good food, excellent wine. The resort has five restaurants...

Cachet yet again marvellous. A smooth direct Airbus flight (very surprisingly excellent EasyJet flight and crew) to La Palma airport. Brief efficient and friendly transfer to the accommodation. Bigger than our own flat! A nice practical seaside location outside the capital which is a short bus ride away. La Palmans are splendid hosts and the island is a joy. Volcanoes, walks, beaches, good food, excellent wine. The resort has five restaurants. Volcano tour amazing. Recommend the whale watching trip. Salt pans good. Capital is interesting to walk through and tapas very restoring. Highlight after the boat trip was the LaPalmaStars.com 4hrs night trip to see the constellations - run by two genuinely excellent lady teachers. A great week to blow away the Christmas cobwebs. Thank you Cachet.

Rating for tour operator:

Cachet are just very good at what they do and immensely professional and kind. We received flight seat allocations that we needed to change - no problem. Everything works.

Cachet Travel responded to this review on 13 Mar 2020:

We're delighted to hear that you enjoyed your visit to the Canary Island of La Palma as much as your previous Cachet Travel holidays to Greece. It sounds like the Apartments El Cerrito and their location suited you well, and that you managed to explore plenty of the island from there! Thank you for your kind words.

Paradors of the Canary Islands by The Frots, 10 Feb 2020
Holiday Rating:

Excellent Restful Winter Holiday on La Gomera, thank you Cachet Travel

We had beautiful sunnyl weather, excellent accommodation, food and staff at the Parador La Gomera, it is in a great location in San Sebasatian with scope for walking. Good local buses and ferries, so no need to hire a car.

We had beautiful sunnyl weather, excellent accommodation, food and staff at the Parador La Gomera, it is in a great location in San Sebasatian with scope for walking. Good local buses and ferries, so no need to hire a car.

Rating for tour operator:

Cachet are excellent, we were able to have a stress free holiday as they arrange transfers between airports, ferries and the hotel.

Cachet Travel responded to this review on 10 Mar 2020:

Thank you for your positive feedback! We are delighted that you enjoyed the beautiful island of La Gomera and your stay at the Parador, and that our arrangements made the holiday stress-free for you.

Cachet Travel by Leisurely Liz, 9 Jan 2020
Holiday Rating:

Wonderful Gomera

stayed at Hotel Gran Rey in Valle Gran Rey, La Puntilla. Enjoyed sunny weather, sea swimming, excellent live music in bars, good quality restaurants, interesting local walks......

stayed at Hotel Gran Rey in Valle Gran Rey, La Puntilla. Enjoyed sunny weather, sea swimming, excellent live music in bars, good quality restaurants, interesting local walks......

Rating for tour operator:

Cachet Travel organised our holiday and were very efficient in all respects.

Cachet Travel responded to this review on 09 Jan 2020:

Thank you for your kind feedback. We're delighted that you had such an enjoyable Christmas holiday in La Gomera and that you rated our organisation so highly. Valle Gran Rey is certainly a lovely spot!

Cachet Travel by Upholland77, 25 Sep 2019
Holiday Rating:

Cachet holiday to Ikaria 2019

This is out third Cachet trip to Greece. Wonderful and kind organisation of our trip. Everything works. Transfers perfect. Ferries perfect. When something blows up like a storm or you leave your passports in the transfer hotel everything is sorted calmly and efficiently. The accommodation is great and well chosen. Terrific little operator. Very responsive. Would recommend without hesitation. Found them in 2012.

This is out third Cachet trip to Greece. Wonderful and kind organisation of our trip. Everything works. Transfers perfect. Ferries perfect. When something blows up like a storm or you leave your passports in the transfer hotel everything is sorted calmly and efficiently. The accommodation is great and well chosen. Terrific little operator. Very responsive. Would recommend without hesitation. Found them in 2012.

Rating for tour operator:

Absolutely marvellous. Thoughtful. Attentive. Efficient.

Reviewer's images:
Cachet Travel responded to this review on 26 Sep 2019:

Thank you so much for your kind comments, truly appreciated!

Mandarin & Mango Boutique Hotels by Blanctete, 14 Sep 2019
Holiday Rating:

Wonderful room, brilliant service, fabulous food

We spent 10 days at the Mandarin and Mango, Faralya, Turkey, on a half board basis. The room was actually a huge suite, complete with jacuzzi, overlooking the beautifully tended pool and gardens. There was plenty of storage and a very comfortable super king size bed. The half board option provided afternoon tea and a five course evening meal and was terrific value for money. The evening meal consisted of five courses of which the first course ...

We spent 10 days at the Mandarin and Mango, Faralya, Turkey, on a half board basis. The room was actually a huge suite, complete with jacuzzi, overlooking the beautifully tended pool and gardens. There was plenty of storage and a very comfortable super king size bed. The half board option provided afternoon tea and a five course evening meal and was terrific value for money. The evening meal consisted of five courses of which the first course was 4 different mezes. In all the 10 days we never had the same dish twice which means that in total we had over 60 different dishes. After the second night we had to ask that the number of courses be reduced on the grounds that we could not possibly eat them all! The standard of food was extremely high and the restaurant service discreet and unobtrusive. Ghislain, the owner, arranged trips for us as required and provided any information we needed about the trips and the local area. If you like walking he is the man to go with> Rather than staying in a hotel we felt that it was more like being part of a family. The staff were so friendly and helpful. Faralya is a bit off the beaten track being on the coast road about 5 miles beyond Oludeniz but access to Fethiye and Oludeniz is easy using the local dolmus service ( every 30 minutes) which stops on request outside the hotel. This is also cheap given the distances. Would I recommend the Mandarin and Mango? Draw your own conclusion!

Rating for tour operator:

Cachet travel proved easy to deal with, efficient and extremely helpful. We were having problems getting an evisa for Turkey but they were able to resolve that for us.

Cachet Travel responded to this review on 16 Sep 2019:

Thank you for your lovely feedback. We're delighted that you felt so well looked after at Mandarin & Mango Boutique Hotels, and that you enjoyed the special charm of this unspoilt corner of Turkey.

Cachet Travel by Windy Miller, 13 Aug 2019
Holiday Rating:

Perfect!

Our holiday was booked at short notice, yet Cachet Travel completely understood the kind of active holiday that we were seeking and gave us a range of options which all looked brilliant. We had an amazing time.

Our holiday was booked at short notice, yet Cachet Travel completely understood the kind of active holiday that we were seeking and gave us a range of options which all looked brilliant. We had an amazing time.

Rating for tour operator:

They really listened and understood our brief. What a refreshing change! I couldn't recommend them highly enough.

Cachet Travel responded to this review on 13 Aug 2019:

Thank you so much for your kind feedback. We're delighted that our suggestion of the Route Active Aparthotel in Tenerife suited your family so well!

Cachet Travel by Mr T, Surrey, 21 May 2019
Holiday Rating:

Another Great Holiday from Cachet Travel

Yet again, Cachet Travel have excelled: in offering ultra-reliable & professional advice....ensuring a GREAT and totally problem-free holiday. The first time I used them was in 2017 for the Canary Island of El Hierro....a thoroughly non-mainstream but fascinating destination. That involved one hotel across 11 nights or so. This latest holiday in April/May 2019 involved 3 different hotels in Gran Canaria across 14 nights. These served my excursion ...

Yet again, Cachet Travel have excelled: in offering ultra-reliable & professional advice....ensuring a GREAT and totally problem-free holiday. The first time I used them was in 2017 for the Canary Island of El Hierro....a thoroughly non-mainstream but fascinating destination. That involved one hotel across 11 nights or so. This latest holiday in April/May 2019 involved 3 different hotels in Gran Canaria across 14 nights. These served my excursion plans perfectly, ensuring I saw the whole island comprehensively and the very best sights which I had researched copiously. I saw everything I wanted to see, and more. On returning the hire car, the rental agent commented that I had done more driving (1,062 kms) in 2 weeks, than he does in 2 months. To which I replied: well, I did come to see your island properly! I just have to download some 2000-3000 photos off 2 cameras now. Must dash!

Rating for tour operator:

They are THE BEST. Superbly efficient & professional on every front. The worded directions from the airport to each of the 3 hotels were spot-on: totally efficient, up to date & an immense help. I didn't even need a map (although I had a number packed just in case). Thank you for another great holiday.

Cachet Travel responded to this review on 21 May 2019:

Thank you so much for your wonderful feedback. We're glad that we were able to play our part in helping you to explore Gran Canaria so comprehensively!

Cachet Travel by Jud, 9 May 2019
Holiday Rating:

Excellent service from start to finish

Booked two weeks at the Bali Diamond Hotel through Cachet Travel. Efficient booking service including off Island travel with Gatwick connection to crete. Seemless transfers and warm welcome at the hotel. Hotel ideal for us, spacious room and balcony, high standard of cleanliness with helpful staff.l

Booked two weeks at the Bali Diamond Hotel through Cachet Travel. Efficient booking service including off Island travel with Gatwick connection to crete. Seemless transfers and warm welcome at the hotel. Hotel ideal for us, spacious room and balcony, high standard of cleanliness with helpful staff.l

Rating for tour operator:

Wonderfully efficient and helpful

Cachet Travel responded to this review on 09 May 2019:

Many thanks for your lovely feedback. Were very pleased that you found us both helpful and efficient and that the Bali Diamond Hotel suited you so well!

Cachet Travel by Crozzy, 9 May 2019
Holiday Rating:

Above our expectations.

Valle Gran Rey, La Gomera. Suited our requirements perfectly. Quiet with adequate facilities. Interesting culture and history. Ideal for outdoor pursuits. More or less guaranteed good weather in April.

Valle Gran Rey, La Gomera. Suited our requirements perfectly. Quiet with adequate facilities. Interesting culture and history. Ideal for outdoor pursuits. More or less guaranteed good weather in April.

Rating for tour operator:

Provided us with a reassuring itinerary, which we followed with confidence but, we had a feeling of independence throughout. Very obliging during the booking process and found us the most cost effective flights .

Cachet Travel responded to this review on 09 May 2019:

Thank you so much for your kind feedback. Valle Gran Rey on La Gomera is one of our favourite spots in the Canary Islands, so we are glad it suited your requirements equally well!