Audley Travel Traveller Reviews

Travel to Canada to view polar bears staying in Winnipeg and Churchill. This is the first time we have used Audley Travel and found Kayleigh's knowledge, attention to detail and enthusiasm excellent. In Churchill Natural Habitat Adventures looked after us to provide an exceptional trip. We've travelled extensively and our tour guide, Moira, was without any doubt the superstar of tour guides.

This is the first time we have used Audley Travel and found Kayleigh's knowledge, attention to detail and enthusiasm superb. In Churchill Natural Habitat Adventures looked after us to provide an exceptional trip. We've travelled extensively and our tour guide, Moira, was without any doubt the superstar of tour guides.

We travelled from UK to Singapore and then on to the east coast of Australia where we explored Brisbane, Noosa, Glasshouse mountains Cairns, Port Douglas and then Sydney and the Blue mountains.If it had been left to us we may never have found many of the activities that were pre booked for us by Audley; we saw the Everglades atmospheric rivers, the wonder of the Blue Mountains from a cable car, had fresh coffee and Lamingtons with Rick in the Rainforest, and snorkelled in the Barrier reef, amongst lots of other memories!It was a fourtieth wedding anniversary treat to remember:6 flights, 8 hotels, 2 cars hired, tiring but brilliant!! We can definitely recommend Audley to put together another adventure

From the detailed planning to produce a very personal itinerary for us, to the activities, travel arrangements and excellent service whenever we needed advice, Alice Ball at Audley Travel was fantastic. We did not want to go on an organised tour with a group so this was perfect for us as Alice spent a long time getting to know us and our needs as first time travellers together to Australia and so we had a personalised itinerary and a detailed travel folder to keep us on track throughout our trip, The hotels were well placed, flight times good, transfers all on time and a great range of activities were chosen for us. We especially felt that it was extremely good value overall. Well done Audley!

Travel from Delhi to Agra, Ranthambore, and Jaipur with driver and different guides for the cities. Trips off beaten track to sloth bear and elephant sanctuaries where these amazing animals are rescued from bad treatment and injury was amazing. Staying in home-stays was great - talking to the hosts and great food. Walking through city backstreets and markets was a very authentic experience - we got invited to a wedding in Jaipur, but sadly were leaving before it took place. Everyone was so friendly and welcoming - nothing too much trouble.

Audley Travel. As always they provided excellent expert knowledge to guide our planning, and our country expert went to great trouble sorting our preferences to visit the wildlife sanctuaries, and our other preferences such as staying in home-stays or boutique hotels rather than large chains. We prefer to travel individually rather than a group, and the experience was truly tailor made. All the arrangements went like clockwork with pickups etc and all our requests had been catered for. There is always further help available through the l;ocal representatives if you should need it.

The Audley services in Sri Lanka were poor. The driver/guide was not well prepared for our destinations and was quite annoying to travel with for many reasons. I would encourage readers to look elsewhere for tour operators in Sri Lanka.

Audley Tours sound good but didn't deliver in Sri Lanka. Very expensive for poor service.

Excellent tailor made trip with our tastes and requests combined with the knowledge and expertise of one of their country specialists - turning it into an unforgettable holiday. The Cloud Forest staying in El Monte was a wonderful start, followed by a few days in Quito in the boutique hoel La Casona. Then to the Amazon Rain Forest with a long canoe journey to Napo. Amazing wildlife. Then on to a cruise round the Galapagos and seeing an incredible array of unusual wildlife. Truly memorable trip.

We have used Audley Travel about 5 times now and have always been delighted with the suggestions made and with the organization of the trip. They take into account our preference and dislikes when planning the holiday and you are given a single contact who is a country or region specialist. This makes an enormous difference to getting those out of the way places, memorable places to stay and so on - the depth of knowledge and experience they provide is hugely instrumental. All the details and flight numbers etc are mailed to you weeks beforehand in a wallet and prove very useful throughout the trip.

A well organised family holiday to Thailand, visiting Bangkok, Elephant Hills, the rain forest and Khao Lak. Tour guides were arranged during parts of the holiday to meet our requirements & if we did not have the guide we would not have been able to do everything we did or fit everything into the busy but well organised days.

From the moment I made contact with Audley Travel, they could not do enough for me, offering ideas and putting together a package to meet our needs and requirements. All questions were answered and if my contact was on the phone or in a meeting, Audley called back to help and answer my questions very quickly. I would highly recommend Audley Travel and I am already looking forward to my next trip.

We wanted to see California starting in San Francisco and then travelling to Yosemite and into Oregan before making our way back down the coast to San Francisco. The suggested itinerary I was given was tailored to meet what we wanted and I have to say we had the most fantastic time. The suggested places we visited we did - not sure we would have seen what we did if we had planned this holiday ourselves. The accommodation on the whole was exceptional. One of the major things for me was feeling confident that if things weren't right when we got there Audleys would have been able to sort it. They were friendly and professional throughout every aspect of planning this holiday. I really would recommend them as a company. Thank you Audleys - I have special memories of dime very special places.

Audleys - I would sum them up as professional and experts at planning a holiday giving you the best possible experience. They take the stress out if holiday planning. A great company who give ou confidence that everything will work like clockwork

We are 4 friends booking a holiday to Cuba. There was a bit of tooing and frowing to get the package sorted. We accepted a cost of £2700 each plus £32 to change a flight destination and on this basis we paid our deposit and received an e-mail confirming 4 people to travel. We then received an invoice where the cost per traveler was £340 more. We asked Audley for a break down and we were told they could not give us one as they were bespoke holiday packages . We then enquired what the additional cost was to cover and were told it was for a guide travel costs, which we could not see how this would cost an extra £340 per person? We are still trying to resolve this matter as they have broken our contractual agreement. We are all disappointed and hope that this matter is resolved to a satisfactory conclusion this week.

Our holiday did not have the best of starts with some poor communication about the cost of the holiday. The following morning after I had put my feedback on the AITO website, Sarah Smith, Client Experience Manager at Audley responded to me via e-mail she emphasised her responsibility is to look after their over all client experience by ensuring they listen and react to client comments. Sarah has reacted, listened and investigated our concerns resulting in a fair and positive outcome, which we are more than happy with. Audley Travel have committed to the original holiday price quoted, whilst acknowledging there had been less than clear communication with our party. This resolution is the mark of a quality company and we hope to continue to do business with them.

We spent 2 weeks in Chile and I would highly recommend using Audley Travel. The initial brochure on Chile was great, the agent was so helpful and devised an itinerary to fit out budget and time constraints. The document that I was sent with all information was amazing, it gave every detail needed. When we arrived in Santiago we were given a welcome package with more information, directions and the ground agents were also at hand to help with everything. All the hotels were lovely, exceeded expectations and the whole trip ran very smoothly. I will definitely use them again for any future bookings.

Our operator was great, he listened to everything we said in terms of what we wanted and kept to budget constraints, gave us options and we arrived feeling everything had been sorted for us. He was also on hand throughout the trip for any questions we may have had.

Audley took our requirements and gave us the most memorable of holidays. It comprised a safari at the private Madikwe reserve, which was the most luxurious experience imaginable combined with some amazing and thrilling wildlife experiences, where we were able to get up very close to all the animals, munch closer than we ever imagined we could. One of the unexpected highlights was the diversity and beauty of the birds; there are more than 350 different species in South Africa. We then travelled on the Blue Train from Pretoria to Cape Town via Kimberly, this is the height of luxury once again we even had a bath in our cabin! The food and wine were superb too. Cape Town was a delight and we stayed at the Cape Codogan Hotel, which was an excellent boutique hotel, with very friendly and helpful staff. The guide we had to how us around Cape Town was excellent and he adapted the tour to suit our needs. Apart from the obvious highlights of Robben Island and Table Mountain, which were very enjoyable, we also particularly enjoyed visiting the District 6 museum, which tells the story of the forced displacement of the people from District 6 under the Aparteid regime. It is a great little museum in an old Methodist chapel and is well worth and hour of your time to visit The food and wine in Cape Town was like everywhere in South Africa superb and incredibly good value for money, literally half the price of the U.K. We the spent the last few days of our trip at Franshhoek in the wine region, which was beautiful and very relaxing. The Drakenstein Mountains are stunning and provide a wonderful I backdrop to the vineyards. We stayed at "The Last Word Hotel", which was also wonderful and the staff were once again incredibly obliging and friendly. The French Connection Bistro in Franshhoek was also

Audley did a wonderful job with the organisation and all the arrangements were seamless, with the pick ups, tours and transfers, provided exactly as described. Every hotel was superb and we would happily return to every one of them. Dealing with Toby Buckridge was a pleasure, he listed carefully to our requests and delivered a superb holiday and was always on hand to answer any queries we may have. His knowledge of South Africa was excellent and he was happy to share it with us. I would recommend Audley Travel to everyone.