AITO: The Association of Independent Tour Operators
Undiscovered Destinations

Undiscovered Destinations Traveller Reviews

Reviews of Undiscovered Destinations

Overall Company Rating
97%
Excellent 232
Good 27
Average 1
Poor 0
Terrible 1
Reviews Submitted: 261
Reviews Accepted: 260
Reviews Rejected: 1
260 reviews
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Undiscovered Destinations by Lykke2023, 1 Nov 2023
Holiday Rating:

2 week Self-driving tour in Namibia

Undiscovered Destinations organized everything for us, the thing we had to do was following our itenerary by driving ourselves. We got a 2 week round trip in Namibia, very nice overnight stays, a good and informativ leaflet about what to see and how to get from place to place. A perfect holiday

Undiscovered Destinations organized everything for us, the thing we had to do was following our itenerary by driving ourselves. We got a 2 week round trip in Namibia, very nice overnight stays, a good and informativ leaflet about what to see and how to get from place to place. A perfect holiday

Rating for tour operator:

Very good information before travelling. Local representativ that gave us additional information when getting the car the first day.

Undiscovered Destinations responded to this review on 02 Nov 2023:

Thank you for your excellent feedback. We are delighted that you enjoyeed your trip to Namibia.

Undiscovered Destinations by jeremypg, 29 Oct 2023
Holiday Rating:

A fascinating self-drive tour of Oman

We generally enjoy completely independent travel, but this enjoyable self-drive tour in Oman was the nearest thing and we felt very cared for, especially as there were problems with the outward flight (30 hour delay, and lost luggage) which both the UK and Oman staff dealt with as well as they could. The tour was busy but we were able to arrange some flexibility into it in advance and it gave us an excellent introduction to a fascinating and ...

We generally enjoy completely independent travel, but this enjoyable self-drive tour in Oman was the nearest thing and we felt very cared for, especially as there were problems with the outward flight (30 hour delay, and lost luggage) which both the UK and Oman staff dealt with as well as they could. The tour was busy but we were able to arrange some flexibility into it in advance and it gave us an excellent introduction to a fascinating and often beautiful country, with lovely polite people.

Rating for tour operator:

'Undiscovered Destinations'. We were very impressed with the standard of organisation and the support we received throughout.

Undiscovered Destinations responded to this review on 30 Oct 2023:

Despite the long delay with your outward flight we are delighted that you enjoyed your visit to Oman.

Thank you for your positive feedback which we will share with our local team.

Undiscovered Destinations by ppj, 18 Oct 2023
Holiday Rating:

Enlightening

Two weeks in Bhutan and a week in Sri Lanka Covering a cultural eperince in both countries

Two weeks in Bhutan and a week in Sri Lanka Covering a cultural eperince in both countries

Rating for tour operator:

Tailored our holiday to meet our expectations

Undiscovered Destinations responded to this review on 19 Oct 2023:

Thank you for your feedback and for travelling with us.

Undiscovered Destinations by ChrysT, 16 Oct 2023
Holiday Rating:

Beautiful Bhutan

Fantastic trip through this intriguing country. Lovely to visit such a distinctive culture with terrific walks in stunning landscapes.

Fantastic trip through this intriguing country. Lovely to visit such a distinctive culture with terrific walks in stunning landscapes.

Rating for tour operator:

Very good with all the arrangements and choice of hotels and guides.

Undiscovered Destinations responded to this review on 16 Oct 2023:

Thank you for your feedback. We're delighted that you enjoyed your visit to Bhutan.

Undiscovered Destinations by Snow dog lover, 11 Oct 2023
Holiday Rating:

Pakistan - a rare experience

Visiting the far north of Pakistan - memorable drives, spectacular scenery, wonderful, friendly people. A unique experience

Visiting the far north of Pakistan - memorable drives, spectacular scenery, wonderful, friendly people. A unique experience

Rating for tour operator:

We’ve used Undiscovered Destinations before - very professional

Undiscovered Destinations responded to this review on 12 Oct 2023:

Thank you for choosing to travel with us again. We're delighted that you enjoyed your trip to Pakistan. As you say a great trip for spectacular scenery and opportunity to meet the friendly local people.

Undiscovered Destinations by Tearaway, 5 Oct 2023
Holiday Rating:

Beyond expectations

Although this was a group tour there were only 3 on trip so it felt like tailor made as following the itinerary was very flexible. Our local guide was excellent very knowledgeable and was able to solve any problems which were beyond our control efficiently. I cannot think of enough superlatives to describe mynholiday

Although this was a group tour there were only 3 on trip so it felt like tailor made as following the itinerary was very flexible. Our local guide was excellent very knowledgeable and was able to solve any problems which were beyond our control efficiently. I cannot think of enough superlatives to describe mynholiday

Rating for tour operator:

Excellent service prompt answers to all my questions .

Undiscovered Destinations responded to this review on 07 Oct 2023:

Thank you for your wonderful feedback. We are delighted that you enjoyed the tour.

Undiscovered Destinations by Seaside, 22 Sep 2023
Holiday Rating:

Baltic States tour starting from Helsinki.

An enjoyable, well organised tour of the Baltic States using knowledgeable local guides.

An enjoyable, well organised tour of the Baltic States using knowledgeable local guides.

Rating for tour operator:

Undiscovered Destinations.

Undiscovered Destinations responded to this review on 22 Sep 2023:

Thank you for your feedback. On behalf of everyone at Undiscovered Destinations and our local team it is much appreciated

Undiscovered Destinations by HMW, 21 Sep 2023
Holiday Rating:

In-depth tour of Baltic States

We spent one day in Helsinki before taking the ferry to Tallin. The tour over two weeks took us throught Estonia, Latvia and Lithuania. It was so well organised with only 4 participants. Our guides were nationals of all the countries that we visited and very professional, well informed and enthusiastic, proud of their countries. We learned so much about the history, culture and caracter of the areas we visited.

We spent one day in Helsinki before taking the ferry to Tallin. The tour over two weeks took us throught Estonia, Latvia and Lithuania. It was so well organised with only 4 participants. Our guides were nationals of all the countries that we visited and very professional, well informed and enthusiastic, proud of their countries. We learned so much about the history, culture and caracter of the areas we visited.

Rating for tour operator:

Undiscovered Destinations, specialise in small group tours visiting both popular and less well known places.

Undiscovered Destinations responded to this review on 22 Sep 2023:

Thank you for your excellent feedback. We are so pleased that you enjoyed the services of the local guides.

Undiscovered Destinations by Jagate, 20 Sep 2023
Holiday Rating:

Wonderfully diverse country with awesome wildlife

We spent 3 wks touring Madagascar from east to west and down to the south. Really good drivers and guides who spoke excellent english. The roads are indeed awful but it means the pace of the holiday allows you to really engage with the countryside as you are travelling. The national parks are interesting and varied. Hotels were better than expected and the food was plentiful and well presented, It is a very poor country and its best to ...

We spent 3 wks touring Madagascar from east to west and down to the south. Really good drivers and guides who spoke excellent english. The roads are indeed awful but it means the pace of the holiday allows you to really engage with the countryside as you are travelling. The national parks are interesting and varied. Hotels were better than expected and the food was plentiful and well presented, It is a very poor country and its best to be prepared for the amount of begging in both the cities and in the countryside.

Rating for tour operator:

Kept us well informed before we travelled and answered all our queries honestly.. The price was very good for all the inclusions we had.

Undiscovered Destinations responded to this review on 21 Sep 2023:

Thank you for your feedback. We're delighted that you enjoyed travelling in Madagascar. Indeed, economically it is a very poor country, but one that is rich in wildlife and biodiversity. On behalf of our local team, we truly appreciate your decision to travel us and we hope to welcome you on another trip in the future.

Undiscovered Destinations by Happy Traveler, 12 Sep 2023
Holiday Rating:

Personalised holidays tailored to you

Jim at Undiscovered organised 2 holidays to Thailand and a fly drive to the USA in New England. Being greedy we had two holidays to celebrate a 50th and 60th birthdays. Both were tailored and they were designed bb Jim based upon our wishes and his personal experiences. The trip to Thailand was multi centred and the local guides were excellent and turned up on time. Excellent value and delivered what I said on the tin! He made our expectations ...

Jim at Undiscovered organised 2 holidays to Thailand and a fly drive to the USA in New England. Being greedy we had two holidays to celebrate a 50th and 60th birthdays. Both were tailored and they were designed bb Jim based upon our wishes and his personal experiences. The trip to Thailand was multi centred and the local guides were excellent and turned up on time. Excellent value and delivered what I said on the tin! He made our expectations real and guided us to what was achievable and worthwhile. The fly drive to Boston and New England was excellent. The choice of destinations , driving time and the advice to avoid the freeways was spot on. I just wish we had more time to explore. We managed to find lots of places to visit based upon his suggested driving routes. Can’t recommend them highly enough.

Rating for tour operator:

Nothing was too much trouble. The plan worked like clockwork and everything planned went as expected. He also made sure what we wanted to do was achievable and we could enjoy it. No point in trying to squeeze to much in so it can’t be appreciated. So use the expertise that’s there and let them guide you to a memorable experience.