AITO: The Association of Independent Tour Operators
Undiscovered Destinations

Undiscovered Destinations Traveller Reviews

Reviews of Undiscovered Destinations

Overall Company Rating
97%
Excellent 229
Good 27
Average 1
Poor 0
Terrible 1
Reviews Submitted: 258
Reviews Accepted: 257
Reviews Rejected: 1
257 reviews
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Undiscovered Destinations by ChrysT, 16 Oct 2023
Holiday Rating:

Beautiful Bhutan

Fantastic trip through this intriguing country. Lovely to visit such a distinctive culture with terrific walks in stunning landscapes.

Fantastic trip through this intriguing country. Lovely to visit such a distinctive culture with terrific walks in stunning landscapes.

Rating for tour operator:

Very good with all the arrangements and choice of hotels and guides.

Undiscovered Destinations responded to this review on 16 Oct 2023:

Thank you for your feedback. We're delighted that you enjoyed your visit to Bhutan.

Undiscovered Destinations by Snow dog lover, 11 Oct 2023
Holiday Rating:

Pakistan - a rare experience

Visiting the far north of Pakistan - memorable drives, spectacular scenery, wonderful, friendly people. A unique experience

Visiting the far north of Pakistan - memorable drives, spectacular scenery, wonderful, friendly people. A unique experience

Rating for tour operator:

We’ve used Undiscovered Destinations before - very professional

Undiscovered Destinations responded to this review on 12 Oct 2023:

Thank you for choosing to travel with us again. We're delighted that you enjoyed your trip to Pakistan. As you say a great trip for spectacular scenery and opportunity to meet the friendly local people.

Undiscovered Destinations by Tearaway, 5 Oct 2023
Holiday Rating:

Beyond expectations

Although this was a group tour there were only 3 on trip so it felt like tailor made as following the itinerary was very flexible. Our local guide was excellent very knowledgeable and was able to solve any problems which were beyond our control efficiently. I cannot think of enough superlatives to describe mynholiday

Although this was a group tour there were only 3 on trip so it felt like tailor made as following the itinerary was very flexible. Our local guide was excellent very knowledgeable and was able to solve any problems which were beyond our control efficiently. I cannot think of enough superlatives to describe mynholiday

Rating for tour operator:

Excellent service prompt answers to all my questions .

Undiscovered Destinations responded to this review on 07 Oct 2023:

Thank you for your wonderful feedback. We are delighted that you enjoyed the tour.

Undiscovered Destinations by Seaside, 22 Sep 2023
Holiday Rating:

Baltic States tour starting from Helsinki.

An enjoyable, well organised tour of the Baltic States using knowledgeable local guides.

An enjoyable, well organised tour of the Baltic States using knowledgeable local guides.

Rating for tour operator:

Undiscovered Destinations.

Undiscovered Destinations responded to this review on 22 Sep 2023:

Thank you for your feedback. On behalf of everyone at Undiscovered Destinations and our local team it is much appreciated

Undiscovered Destinations by HMW, 21 Sep 2023
Holiday Rating:

In-depth tour of Baltic States

We spent one day in Helsinki before taking the ferry to Tallin. The tour over two weeks took us throught Estonia, Latvia and Lithuania. It was so well organised with only 4 participants. Our guides were nationals of all the countries that we visited and very professional, well informed and enthusiastic, proud of their countries. We learned so much about the history, culture and caracter of the areas we visited.

We spent one day in Helsinki before taking the ferry to Tallin. The tour over two weeks took us throught Estonia, Latvia and Lithuania. It was so well organised with only 4 participants. Our guides were nationals of all the countries that we visited and very professional, well informed and enthusiastic, proud of their countries. We learned so much about the history, culture and caracter of the areas we visited.

Rating for tour operator:

Undiscovered Destinations, specialise in small group tours visiting both popular and less well known places.

Undiscovered Destinations responded to this review on 22 Sep 2023:

Thank you for your excellent feedback. We are so pleased that you enjoyed the services of the local guides.

Undiscovered Destinations by Jagate, 20 Sep 2023
Holiday Rating:

Wonderfully diverse country with awesome wildlife

We spent 3 wks touring Madagascar from east to west and down to the south. Really good drivers and guides who spoke excellent english. The roads are indeed awful but it means the pace of the holiday allows you to really engage with the countryside as you are travelling. The national parks are interesting and varied. Hotels were better than expected and the food was plentiful and well presented, It is a very poor country and its best to ...

We spent 3 wks touring Madagascar from east to west and down to the south. Really good drivers and guides who spoke excellent english. The roads are indeed awful but it means the pace of the holiday allows you to really engage with the countryside as you are travelling. The national parks are interesting and varied. Hotels were better than expected and the food was plentiful and well presented, It is a very poor country and its best to be prepared for the amount of begging in both the cities and in the countryside.

Rating for tour operator:

Kept us well informed before we travelled and answered all our queries honestly.. The price was very good for all the inclusions we had.

Undiscovered Destinations responded to this review on 21 Sep 2023:

Thank you for your feedback. We're delighted that you enjoyed travelling in Madagascar. Indeed, economically it is a very poor country, but one that is rich in wildlife and biodiversity. On behalf of our local team, we truly appreciate your decision to travel us and we hope to welcome you on another trip in the future.

Undiscovered Destinations by Happy Traveler, 12 Sep 2023
Holiday Rating:

Personalised holidays tailored to you

Jim at Undiscovered organised 2 holidays to Thailand and a fly drive to the USA in New England. Being greedy we had two holidays to celebrate a 50th and 60th birthdays. Both were tailored and they were designed bb Jim based upon our wishes and his personal experiences. The trip to Thailand was multi centred and the local guides were excellent and turned up on time. Excellent value and delivered what I said on the tin! He made our expectations ...

Jim at Undiscovered organised 2 holidays to Thailand and a fly drive to the USA in New England. Being greedy we had two holidays to celebrate a 50th and 60th birthdays. Both were tailored and they were designed bb Jim based upon our wishes and his personal experiences. The trip to Thailand was multi centred and the local guides were excellent and turned up on time. Excellent value and delivered what I said on the tin! He made our expectations real and guided us to what was achievable and worthwhile. The fly drive to Boston and New England was excellent. The choice of destinations , driving time and the advice to avoid the freeways was spot on. I just wish we had more time to explore. We managed to find lots of places to visit based upon his suggested driving routes. Can’t recommend them highly enough.

Rating for tour operator:

Nothing was too much trouble. The plan worked like clockwork and everything planned went as expected. He also made sure what we wanted to do was achievable and we could enjoy it. No point in trying to squeeze to much in so it can’t be appreciated. So use the expertise that’s there and let them guide you to a memorable experience.

Undiscovered Destinations by Jay, 23 Jul 2023
Holiday Rating:

Had an excellent time on the trip arranged for me (group tour and 2 bespoke extensions.

I went on a 7-day trip to Azerbaijan (Land of Fire) and the company arranged 2 bespoke extensions (4 day in Nackchivan) and 4-5 day trek in the caucus mountains. Overall, the trip was excellent (highlight was Nackchivan, the trek in the Caucus mountains was also good) but there were a few issues on the trip: 1, I wasn't met at the airport on arrival, had to contact he local company to send someone around which took a long time, 2, On the first ...

I went on a 7-day trip to Azerbaijan (Land of Fire) and the company arranged 2 bespoke extensions (4 day in Nackchivan) and 4-5 day trek in the caucus mountains. Overall, the trip was excellent (highlight was Nackchivan, the trek in the Caucus mountains was also good) but there were a few issues on the trip: 1, I wasn't met at the airport on arrival, had to contact he local company to send someone around which took a long time, 2, On the first part (group tour), emphasis was getting us to lunch instead of showing us the sites in Naftalan and Gobustan and 3, given that the trek was expensive, I wasn't provided with an English speaking guide, I had 2 guides in Nackchivan who were both excellent.

Rating for tour operator:

My score would have been 'excellent' were it not for the issues mentioned above. The administrative side (booking trip, making arrangments and setting up bespoke aspects) was excellent.

Undiscovered Destinations responded to this review on 24 Jul 2023:

Thank you for your feedback. We are pleased that overall you enjoyed the trip.

We are sorry for the issues that you have raised and these have been brought to the attention of our local partner.

Undiscovered Destinations by FRANK, 23 Jun 2023
Holiday Rating:

An Interesting Journey Through a Little Known Archipelago

My wife and I had a wonderful tour of the beautiful Comoros Islands with Undiscovered Destinations. This 11 day tour took us to all three of the Comoros islands. We had a different guide on each island and all of them were friendly, cheerful, and knowledgeable. The local people were reserved, but polite. Comoros seemed very safe. There is almost no crime. We never felt uncomfortable. On the other hand we were disappointed to see so much ...

My wife and I had a wonderful tour of the beautiful Comoros Islands with Undiscovered Destinations. This 11 day tour took us to all three of the Comoros islands. We had a different guide on each island and all of them were friendly, cheerful, and knowledgeable. The local people were reserved, but polite. Comoros seemed very safe. There is almost no crime. We never felt uncomfortable. On the other hand we were disappointed to see so much trash along the roadsides, from plastic bottles to abandoned cars, especially on the large island. The beaches on each of the islands were spectacularly beautiful and empty of people. The water is warm and clear. The islands are also famous for the many spices they grow. The Comoros are virtually undiscovered by the tourism business. The country is rated the third least visited in the world. That should change as foreign visitors return home with stories of these beautiful islands. The main island, Grand Comore, is the largest and has the most people. It also has one of the most active volcanos in the world. We enjoyed the two smaller islands more, because they have done a better job of preserving their natural environment. They have more stunning scenery. Of the smaller islands, Anjouan has the most historic sites. The people in Anjouan seem more proud of themselves and more friendly. Moheli was our favorite island. It is the smallest and least populated. This is the island you would visit if you want to forget about the developed world and enjoy peace, quiet, and nature. We spent three days at Laka Lodge, an intimate resort favored by divers and snorkelers. We took the opportunity to snorkel in one of the most pristine coral reefs in the world. This was the only place we saw other tourists during our Comoros tour. On Moheli we snorkeled with sea turtles and enormous manta rays who swam right up to us, probably from curiosity. We also enjoyed the lemurs who came to lodge every evening hoping for food. This is a great destination for nature lovers.

Rating for tour operator:

UNDISCOVERED DESTINATIONS TAKES CARE OF EVERY DETAIL

Undiscovered Destinations responded to this review on 24 Jun 2023:

Thank you for your detailed feedback. We are delighted that you enjoyed your trip. Indeed, the Comoros remains very 'undiscovered'. Very much one of our favourite destinations and one that we are keen to support.

Undiscovered Destinations by Kiwi John, 22 Jun 2023
Holiday Rating:

Albania: a Journey of Discovery

We went with a private guide/driver who was a fount of knowledge about his country. We loved the beautiful scenery. Albania has everything: mountains, lakes, and stunning beaches. Prices for accommodation and food are reasonable, and best of all it is not crowded - yet!

We went with a private guide/driver who was a fount of knowledge about his country. We loved the beautiful scenery. Albania has everything: mountains, lakes, and stunning beaches. Prices for accommodation and food are reasonable, and best of all it is not crowded - yet!

Rating for tour operator:

Undiscovered Destinations specialises in individual and small group tours to destinations which are interesting and off the beaten track

Undiscovered Destinations responded to this review on 22 Jun 2023:

Many thanks for your excellent feedback. We agree, now is the time to visit Albania whilst it remains uncrowded. As you say it is a country that has everything.