AITO: The Association of Independent Tour Operators
Naturetrek

Naturetrek Traveller Reviews

Reviews of Naturetrek

Overall Company Rating
99%
Excellent 3336
Good 148
Average 4
Poor 3
Terrible 2
Reviews Submitted: 3493
Reviews Accepted: 3493
Reviews Rejected: 0
3493 reviews
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Naturetrek by leopardlady, 10 Mar 2022
Holiday Rating:

wonderful nature holiday in Costa Rica

We stayed in several different places in southern Costa Rica, by the coast and in the mountains. It was mostly bird watching with some other wildlife. the accommodation and food was excellent and everybody was very welcoming.

We stayed in several different places in southern Costa Rica, by the coast and in the mountains. It was mostly bird watching with some other wildlife. the accommodation and food was excellent and everybody was very welcoming.

Rating for tour operator:

I have been travelling with Naturetrek for over 15 years now and always have good service from them.

Naturetrek by Jude, 9 Mar 2022
Holiday Rating:

A winter birding holiday with magic moments.

We spent two days near the Wash and nearby nature reserves and were able to watch the spectacle of thousands of geese flying across the early morning sky on their way to their feeding grounds and thousands of knots performing their murmuration which even included a "sine wave". We then moved to the Norfolk Broads and with astute knowledge of the area, our tour guide was able to find cranes, little owls and three species of egrets including ...

We spent two days near the Wash and nearby nature reserves and were able to watch the spectacle of thousands of geese flying across the early morning sky on their way to their feeding grounds and thousands of knots performing their murmuration which even included a "sine wave". We then moved to the Norfolk Broads and with astute knowledge of the area, our tour guide was able to find cranes, little owls and three species of egrets including the rare cattle egret and even an elusive water rail. My highlight was the spectacle of hundreds of young seals clustered together on a beach with the North Sea rolling in.

Rating for tour operator:

Naturetrek provided us with a tour leader who had a comprehensive knowledge of the area which not only included the wildlife and where to find it but also the geography and history of Norfolk. This made for a much wider holiday than just bird watching. The accommodation was very comfortable and the food excellent.

Naturetrek by Nick, 9 Mar 2022
Holiday Rating:

Forest of Dean day trip

Day bird watching in the Forest of Dean

Day bird watching in the Forest of Dean

Rating for tour operator:

Excellent administration and the Guide was extremely knowledgeable and helpful.

Naturetrek by Groot, 9 Mar 2022
Holiday Rating:

The Netherlands in Winter

The holiday consisted of a 5 day tour of the Netherlands birdwatching. The group consisted of the Guide Matt Collins and seven guests. Matt located us at London St Pancras and saw us on to the Eurostar for our journey to Rotterdam. Once we arrived and met up with one guest who had flown direct we walked a short distance to collect our mini-bus. Matt had excellent knowledge of where to locate birds and on route to our first hotel took us to a ...

The holiday consisted of a 5 day tour of the Netherlands birdwatching. The group consisted of the Guide Matt Collins and seven guests. Matt located us at London St Pancras and saw us on to the Eurostar for our journey to Rotterdam. Once we arrived and met up with one guest who had flown direct we walked a short distance to collect our mini-bus. Matt had excellent knowledge of where to locate birds and on route to our first hotel took us to a location where flamingos were feeding. This also coincided with sunset and the seeing the flamingos flying in the setting sunlight was fantastic. The first hotel we stayed in was very comfortable with excellent food and very friendly staff who made us very welcome. The second day we left the hotel and went to various locations on route to our second hotel where we would send the remaining three nights. On route we saw numerous species of wildfowl which I had never seen before including Spoonbills. The second hotel was again very comfortable and set in mature woodland which meant we could go for early morning walks before we set out for a day of birding. Matt managed to locate some great locations where we saw numerous birds and for me even more exciting was that they were species I had not seen before such a Goshawk, Smew, Cranes, White-Tailed Eagles & Lesser Spotted Woodpeckers. Being a very amateur bird watcher it was great to be in the company of some very experienced bird waters who made my holiday a great short break holiday.

Rating for tour operator:

I found Naturetrek and in particular their guide Matt excellent in looking after the group and his extensive knowledge of birds and natural history. The hotels used were very good and I particularly enjoyed taking our lunch breaks at local eateries which offered a great selection of food. I was so impressed with the holiday on my return I have booked another birding and flora 8 day break “Crete in Spring”.

Naturetrek by Ubleybird, 8 Mar 2022
Holiday Rating:

Naturetrek day trip on the Somerset Levels

We spent a full day on the Somerset Levels visiting two sites with an experienced guide, Oliver Smart, bird watching.

We spent a full day on the Somerset Levels visiting two sites with an experienced guide, Oliver Smart, bird watching.

Rating for tour operator:

Booking was a day trip so full services of tour operator not needed, but Naturetrek delivered my booking with no hitches and I had a fabulous day. Will hopefully use again.

Naturetrek by P&JG, 7 Mar 2022
Holiday Rating:

Great Winter Activity

Educational, active and inspirational. Great accommodation and food. Pleasant small group of people.

Educational, active and inspirational. Great accommodation and food. Pleasant small group of people.

Rating for tour operator:

We like using Naturetrek for our holidays as many of their tours suit our particular tastes and interests.

Naturetrek by Greem, 5 Mar 2022
Holiday Rating:

Ecuador and Galápagos Islands par excellence

After an interesting day on a guided tour of Quito a short flight to the Galápagos Islands and a two week cruise around the iconic Islands on a friendly little boat - Cachalote Explorer - with the most brilliant of Naturalist Guides, Juan Tapia, who’s enthusiasm is unbounded and knowledge encyclopaedic. Unbelievable snorkelling with shoals of tropical fish - imagine swimming in an aquarium - rays, sea lions and 4 species of shark. Follow this ...

After an interesting day on a guided tour of Quito a short flight to the Galápagos Islands and a two week cruise around the iconic Islands on a friendly little boat - Cachalote Explorer - with the most brilliant of Naturalist Guides, Juan Tapia, who’s enthusiasm is unbounded and knowledge encyclopaedic. Unbelievable snorkelling with shoals of tropical fish - imagine swimming in an aquarium - rays, sea lions and 4 species of shark. Follow this with 3 days in the rainforest staying at a superb ecolodge with daily excursions into the surrounding ecosystem.

Rating for tour operator:

Our initial email enquiry was answered within hours, despite the ongoing lockdown, and in all subsequent calls or emails our queries were answered promptly and thoroughly. Their initial information pack was very comprehensive but readily understood from recommended packing lists to flight information and the pre-departure pack left nothing out. All the overseas arrangements, collections, guides, cars etc were faultless.

Naturetrek by Debs, 4 Mar 2022
Holiday Rating:

Swedish Lapland

5 day trip to northern Sweden. Spotting moose, reindeer and other wildlife. Searching for northern lights. Afternoon dog sledding and a wonderful night in a Sampi lavvu, followed by an opportunity to try cross country skiing and snow shoeing. Fabulous trip, excellent tour leader and great food

5 day trip to northern Sweden. Spotting moose, reindeer and other wildlife. Searching for northern lights. Afternoon dog sledding and a wonderful night in a Sampi lavvu, followed by an opportunity to try cross country skiing and snow shoeing. Fabulous trip, excellent tour leader and great food

Rating for tour operator:

Tour run by Naturetrek in association with local operator Wild Sweden. Both were excellent

Naturetrek by Kendal, 3 Mar 2022
Holiday Rating:

Poland In Spring

I have had to cancel my Poland Birdwatching trip due to health reasons. I have written to them explaining what has occurred and the ongoing treatments I am having. I have evidence. I have asked to postpone my trip to next May. There is just the one trip each year. However they claim there rules do not allow me to postopne or defer any trips. this means I lose my deposit of £400. When I booked the trip last September, I had no idea that I would ...

I have had to cancel my Poland Birdwatching trip due to health reasons. I have written to them explaining what has occurred and the ongoing treatments I am having. I have evidence. I have asked to postpone my trip to next May. There is just the one trip each year. However they claim there rules do not allow me to postopne or defer any trips. this means I lose my deposit of £400. When I booked the trip last September, I had no idea that I would develop a severe condition preventing me from walking any distance with out pain. I also now need to restirct my diet for a few months while treatemtn is explored. .

Rating for tour operator:

Not especially helpful.

Naturetrek responded to this review on 22 Mar 2022:

We were very sorry to learn of this client’s health issues. We make it very clear that we strongly recommend our customers to have travel insurance in place at the time of booking, which of course, amongst other things, covers cancellation of a holiday on the grounds of poor health. We have been as flexible and accommodating as possible with regard to cancellations and transfers throughout the pandemic, but now that travel is returning to something like normal we think it appropriate and fair that travel insurance covers cancellations such as this where we have gone to non-refundable expense on clients’ behalf. We wish the client a complete and speedy recovery, and hope to welcome them onto a Naturetrek holiday again in the future.

Naturetrek by northernwings, 2 Mar 2022
Holiday Rating:

Birds and wildlife watching in the Forest of Dean

The holiday from Friday evening to Sunday afternoon was for a group of 8, guided by a bird and wildlife expert. With a 7 am start to an evening drive finishing at 11pm, we walked or drove to many different habitats in the Forest of Dean searching for birds and other wildlife. The 60 species of bird and 5 species of mammal sighted, discussed and recorded will be a lasting memory, with scarce birds such as Goshawk, Hawfinch and brambling being ...

The holiday from Friday evening to Sunday afternoon was for a group of 8, guided by a bird and wildlife expert. With a 7 am start to an evening drive finishing at 11pm, we walked or drove to many different habitats in the Forest of Dean searching for birds and other wildlife. The 60 species of bird and 5 species of mammal sighted, discussed and recorded will be a lasting memory, with scarce birds such as Goshawk, Hawfinch and brambling being most notable.

Rating for tour operator:

Naturetrek is a long established tour operator focusing on wildlife worldwide. Comfort and safety for guests is paramount, while the wildlife and their habitats are treated with care and respect.