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McKinlay Kidd

McKinlay Kidd Traveller Reviews

Reviews of McKinlay Kidd

Overall Company Rating
100%
Excellent 895
Good 11
Average 0
Poor 4
Terrible 0
Reviews Submitted: 910
Reviews Accepted: 909
Reviews Rejected: 1
909 reviews
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Grand Tour of Scotland by Train by ABelgianTaveller, 27 Aug 2022
Holiday Rating:

Refreshingly surprising

Scotland was visited in a meticulously organised tour that brought us to highly enjoyed places. Cosy guesthouses, windy ferries, talkative taxi drivers and handy train trips made for an unforgettable fortnight on Highland level with the bagpipes still sounding in our ears!

Scotland was visited in a meticulously organised tour that brought us to highly enjoyed places. Cosy guesthouses, windy ferries, talkative taxi drivers and handy train trips made for an unforgettable fortnight on Highland level with the bagpipes still sounding in our ears!

Rating for tour operator:

“McKinlay Kidd” worked like a sort of spell that seemed to work like magic in connecting the beads of this journey’s string!

McKinlay Kidd by eibbob, 18 Aug 2022
Holiday Rating:

Excellent Holiday in NE Scotland and Orkney

Really well organised tour.

Really well organised tour.

Rating for tour operator:

Well chosen sites and an excellent tour leader. Even the weather and midges cooperated.

Mull Wildlife Experience by happytravellers, 16 Aug 2022
Holiday Rating:

Fantastic Island of Mull Holiday

Stayed in Tobermory at Highland Cottage for 4 nights to do 2 wildlife tours - unfortunately the whale watching was cancelled due to bad weather (one thing you can't control is the weather!) but the land wildlife tour MORE THAN MADE UP for that.. We had a wonderful break.

Stayed in Tobermory at Highland Cottage for 4 nights to do 2 wildlife tours - unfortunately the whale watching was cancelled due to bad weather (one thing you can't control is the weather!) but the land wildlife tour MORE THAN MADE UP for that.. We had a wonderful break.

Rating for tour operator:

We have travelled with McKinlay Kidd before (by train around Scotland) and had no hesitation in choosing therm for this trip to Mull. Everything was brilliantly organised as usual.

McKinlay Kidd by Anna , 14 Aug 2022
Holiday Rating:

Hebrides tour

Self-drive tour of Islay, Erika, Skye, Harris, Lewis, Ullapool

Self-drive tour of Islay, Erika, Skye, Harris, Lewis, Ullapool

Rating for tour operator:

Mackinlay Kidd - very efficient, useful app, proactive when the ferry times were changed.

McKinlay Kidd by Siobhain, 14 Aug 2022
Holiday Rating:

Exceptional

Such a fantastic journey. Enjoyed every day in Scotland & Ireland.

Such a fantastic journey. Enjoyed every day in Scotland & Ireland.

Rating for tour operator:

McKinlay Kidd operated this tour for us. It was exceptionally organized & all staff excellent service & so polite.

McKinlay Kidd by Harriet, 12 Aug 2022
Holiday Rating:

Great time in Orkney and Shetland

3 nights in Orkney at the fabulous Storehouse in Kirkwall. The food there was better than the meal we had at a highly rated restaurant.Great day out on Papa Westray with the wonderful Jonathan as our guide. The sunshine for Bressay Parkrun on Saturday was a bonus. Brian and Marie’s seabird boat trip was brilliant. Loganair we’re brilliant when (during a UK-wide heat-wave) thick fog meant our flight home from Sumburgh was cancelled.

3 nights in Orkney at the fabulous Storehouse in Kirkwall. The food there was better than the meal we had at a highly rated restaurant.Great day out on Papa Westray with the wonderful Jonathan as our guide. The sunshine for Bressay Parkrun on Saturday was a bonus. Brian and Marie’s seabird boat trip was brilliant. Loganair we’re brilliant when (during a UK-wide heat-wave) thick fog meant our flight home from Sumburgh was cancelled.

Rating for tour operator:

Really helpful. Sent loads of useful info. Even rang me when they realised I hadn’t completed the car-hire form.

McKinlay Kidd by Rochelle, 5 Aug 2022
Holiday Rating:

A memorable Scottish experience

If you want to see the West Highlands and Islands by train this is the way to do it. With an experienced and informative guide it is a wonderful way to see many things in 6 days. First class accommodation throughout and visits to Mull, Iona and Staffa as well as gardens and castles.

If you want to see the West Highlands and Islands by train this is the way to do it. With an experienced and informative guide it is a wonderful way to see many things in 6 days. First class accommodation throughout and visits to Mull, Iona and Staffa as well as gardens and castles.

Rating for tour operator:

All the staff at McKinlay Kidd are extremely helpful and work hard to meet any special requests from clients.

McKinlay Kidd by NotAFanOfMcKinlayKidd, 2 Aug 2022
Holiday Rating:

Ireland by Train

Ireland tour consisting of 3 days in Dublin, 3 days in Galway and 2 days in Belfast. Travel between the cities is by train.

Ireland tour consisting of 3 days in Dublin, 3 days in Galway and 2 days in Belfast. Travel between the cities is by train.

Rating for tour operator:

Tour details are not communicated until two weeks before departure. Most of the time, you are on your own to find things to do, and ways to get there. There are some pre-planned experiences arranged by the tour operator. But, largely, you are on your own. In our case we were given incorrect start times for some of the experiences, and incorrect ticket information for the train trips. This was a very poorly executed tour for us.

McKinlay Kidd responded to this review on 20 Sep 2022:

Dear Mr Condon
I am pleased that you enjoyed your holiday in Ireland overall but I am of course very sorry that you felt our service was lacking in some aspects. The trip you booked was one of our very popular self-guided train tours, where indeed you have the freedom of an independent holiday, using public transport, but with travel, accommodation and experiences pre-booked for you. We have offered this combination for many years and feedback is generally excellent.
I regret that there was an error on our part with one booking reference, and that the train staff who should have been able to help were reluctant to do so. This was a genuine human error, for which I have apologised in person to you. We have also provided a refund for your party for that particular journey.
As can be seen from the very large number of positive reviews on this website, this type of error is very rare but I appreciate the frustration it caused at the time. When we spoke following your trip you did confirm that you had enjoyed your visit to Ireland overall. Thank you for your honest feedback, which we have fully taken on board

North Coast 500 by Flora, 2 Aug 2022
Holiday Rating:

Highlands and Orkney

We had a 16 day holiday beginning in Glasgow, renting a car and driving first to Inverness and then on to Thurso before taking the ferry from Scrabster to Stromness. We stayed five days in the Orkneys, with vists to the main archeological and historical sites, as well wandering on beaches and footpaths! We traveled down part of the whiskey trail to the East Neuk into Edinburgh for a couple of days before returning to Glasgow for the flight ...

We had a 16 day holiday beginning in Glasgow, renting a car and driving first to Inverness and then on to Thurso before taking the ferry from Scrabster to Stromness. We stayed five days in the Orkneys, with vists to the main archeological and historical sites, as well wandering on beaches and footpaths! We traveled down part of the whiskey trail to the East Neuk into Edinburgh for a couple of days before returning to Glasgow for the flight home to the U.S.

Rating for tour operator:

This is our second holiday booked through McKinlay Kidd. Our first was in 2014 which included Mull and Iona, the Outer Hebrides and the Isle of Skye. On both occasions our experience has been excellent. Accomodations and ferry crossings organized very seamlessly, including this summer when there was an emergency change of ferry departure due to a ferry cancellation. McKinlay Kidd rebooked us and found us an extra night accommodation. MKK is easy to communicate with via email, and our questions have always been answered promptly.

Mull Wildlife Experience by Will Smith, 27 Jul 2022
Holiday Rating:

Outstanding wildlife holiday to the Isle of Mull

In the short time of 5 days, we saw: Otters, Minke Whales, Dolphins, Puffins, Golden Eagles, White Tailed Eagles and more. The trip was organised efficiently and our dedicated holiday support team were very happy to answer all of my many questions

In the short time of 5 days, we saw: Otters, Minke Whales, Dolphins, Puffins, Golden Eagles, White Tailed Eagles and more. The trip was organised efficiently and our dedicated holiday support team were very happy to answer all of my many questions

Rating for tour operator:

Very patient and thorough answering all queries prior to the trip. Would strongly recommend their services to anyone considering a holiday in Scotland.