AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 477
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 486
Reviews Accepted: 486
Reviews Rejected: 0
486 reviews
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Tailor-made Botswana Safari by LienFamily, 29 Apr 2015
Holiday Rating:

All the details were taken care of and the trip went flawlessly.

Our trip brought us from Lagos, Nigeria to Botswana and Zambia. Family from the States joined us as well. We did 3 nights of mobile camping in the Central Kalahari Game Reserve, followed by a couple of nights at Victoria Falls. We then progressed to South Luangwa to stay at the South Luangwa Safari House for 4 nights. We saw many animals including zebra, elephants, lions, leopards, many, many antelope, and giraffe. All our accommodations ...

Our trip brought us from Lagos, Nigeria to Botswana and Zambia. Family from the States joined us as well. We did 3 nights of mobile camping in the Central Kalahari Game Reserve, followed by a couple of nights at Victoria Falls. We then progressed to South Luangwa to stay at the South Luangwa Safari House for 4 nights. We saw many animals including zebra, elephants, lions, leopards, many, many antelope, and giraffe. All our accommodations and flight transfers more than exceeded our expectations. We loved our trip.

Rating for tour operator:

Expert Africa organized a great trip for us. We were met at every step along the way and our transfers went without hitch. Our daughter has food allergies and all our concerns were communicated in advance to the places we stayed. They did a great job organizing this trip.

Expert Africa responded to this review on 05 Oct 2017:

We are delighted that this family loved their holiday and thanked them very much for their feedback. This trip was planned with something for all the family in mind and it clearly didn't disappoint.

Expert Africa responded to this review on 05 Oct 2017:

We are pleased that their needs and requests were met by lodges and safari camps, and that great care was taken of these guests. This is the family's fourth holiday with us, and we look forward to helping them plan their next safari adventure.

Tailor-made Botswana Safari by Dr. C from USA, 27 Apr 2015
Holiday Rating:

An exceptional experience.

My trip to Botswana began in the Kwando-Linyanti area and progressed to the Okavango Delta. The wildlife viewing was exceptional as was the guiding and tracking portions of the journey. The area is pristeen and diverse making each day's journey memorable. I cannot say enough about the people of Botswana. They are kind, hospitable, and warm hearted.

My trip to Botswana began in the Kwando-Linyanti area and progressed to the Okavango Delta. The wildlife viewing was exceptional as was the guiding and tracking portions of the journey. The area is pristeen and diverse making each day's journey memorable. I cannot say enough about the people of Botswana. They are kind, hospitable, and warm hearted.

Rating for tour operator:

First let me say that Expert Africa's web site is a gift! So complete, so easy to use and many, many wonderful ideas about organizing your safari experience. Expert Africa has delivered reliable, timely, exceptional services to me over this past year. I will use them again and again and recommend this group to anyone who wants a unique African experience.

Tailor-made Zimbabwe Safari by Heidi London, 26 Apr 2015
Holiday Rating:

A spendid holiday in Zimbabwe

Through Expert Africa we booked an 11-day holiday in Zimbabwe and it was a splendid trip. We spent the first three nights at Ilala Lodge at the Victoria Falls, then flew to Lake Kariba for a three night stay at Changa Lodge, including safaris on land and lake, seeing elephants, hippos, crocs, a lion from very close up, and a huge variety of birds. On we went Changa's sister lodge, The Hide, at Hwange National Park. Again we spent three nights ...

Through Expert Africa we booked an 11-day holiday in Zimbabwe and it was a splendid trip. We spent the first three nights at Ilala Lodge at the Victoria Falls, then flew to Lake Kariba for a three night stay at Changa Lodge, including safaris on land and lake, seeing elephants, hippos, crocs, a lion from very close up, and a huge variety of birds. On we went Changa's sister lodge, The Hide, at Hwange National Park. Again we spent three nights there and enjoyed a lot of game and animal viewings, including elephants, Cape buffaloes, lions, cheetahs, giraffes, and many more. The last two days were spent in Bulawayo, where our first-class guide, Paul Hubbard, introduced us to the history of this fascinating city. All the people we met in Zimbabwe, whether at the lodges or in towns were unfailingly welcoming, friendly and helpful. At no time did we ever feel other than safe.

Rating for tour operator:

The organisation and services provided by Expert Africa were excellent in every way. Through their own experiences, by travelling extensively and regularly to the countries they specialise in, every member of staff can give expert advice and useful tips and hints on the destinations in question; we also always felt that the advisors care about 'their' countries. And they also took a lot of care in providing us with the perfectly organised holiday. It was our second African trip booked through Expert Africa and we cannot recommend them highly enough; we will certainly book with them again.

Tailor-made Botswana Safari by Mdedwards, 26 Apr 2015
Holiday Rating:

Excellent safari in Botswana.

Safari in Botswana contrasting Kalahari, Delta and Savute March with great guiding and comfortable camps.

Safari in Botswana contrasting Kalahari, Delta and Savute March with great guiding and comfortable camps.

Rating for tour operator:

Expert Africa helped tailor a holiday that gave us the level of guiding and types of camp that suited based on previous experiences and preferences. Faultless service from start to finish.

Expert Africa responded to this review on 05 Oct 2017:

The team at Expert Africa are absolutely delighted that these travellers had a great trip. It was a pleasure to help them organise their safari, and credit also has to go to the teams at the camps who hosted them.

Tailor-made Namibia Safari by turtl, 24 Apr 2015
Holiday Rating:

Fabulous family holiday in Namibia

We enjoyed a self-drive tour of Namibia, taking in an incredible variety of sights and activities, from safari to dune boarding. Accommodation and food was great too. We normally travel independently, on this occasion we used an agent to help put together an itinerary and were delighted with the expert advice and insight they offered.

We enjoyed a self-drive tour of Namibia, taking in an incredible variety of sights and activities, from safari to dune boarding. Accommodation and food was great too. We normally travel independently, on this occasion we used an agent to help put together an itinerary and were delighted with the expert advice and insight they offered.

Rating for tour operator:

Great service - our agent at Expert Africa was deeply knowledgeable, and took the trouble to understand exactly what we wanted, and put together the perfect itinerary for us. Very happy with their service.

Tailor-made Botswana Safari by Fabulous trip, 15 Apr 2015
Holiday Rating:

Fantastic

Thoroughly enjoyed our time in Botswana. Expert Africa planned our trip very well.

Thoroughly enjoyed our time in Botswana. Expert Africa planned our trip very well.

Rating for tour operator:

Maruska worked above and beyond to work our Botswana trip in with our trip in South Africa.

Tailor-made Namibia Safari by Becky bird, 1 Apr 2015
Holiday Rating:

Fantastic Trip

Wanted to go to Namibia in the rainy season as we are birdwatchers and thought the birds would be better to view. As it turned out there is a drastic shortage of water in Namiba! The booking went smoothly. We booked our own flight and EA did all the car rental, accommodation and border crossing pick ups etc. Some of lodges were empty and we were the only ones . This meant that some of the activities they usually offer were not running - boat trips...

Wanted to go to Namibia in the rainy season as we are birdwatchers and thought the birds would be better to view. As it turned out there is a drastic shortage of water in Namiba! The booking went smoothly. We booked our own flight and EA did all the car rental, accommodation and border crossing pick ups etc. Some of lodges were empty and we were the only ones . This meant that some of the activities they usually offer were not running - boat trips.Overall it was well arranged went according to plan.

Rating for tour operator:

Expert Africa were very helpful and knew about the various lodges and accommodation they sell. All the information in hte pack was very informative and the whole holiday panned out as we expected. Very good service.

Tailor-made Botswana Safari by BucksCdn, 29 Mar 2015
Holiday Rating:

Best safari ever

I visited Botsawana moving from the Kalahari Desert, to Chobe National Park and then the Okavango Delta. With Expert Arica's help I stayed with 3 different companies lodges, Wilderness Safaris, Desert and Dunes and Sanctuary. Each lodge had a unique ambience and local wildlife was interesting and varied. The walk with elephants at Stanley's camp and sleeping under the stars at the Kalahari Plains camp were two of the highlights. Expert Africa ...

I visited Botsawana moving from the Kalahari Desert, to Chobe National Park and then the Okavango Delta. With Expert Arica's help I stayed with 3 different companies lodges, Wilderness Safaris, Desert and Dunes and Sanctuary. Each lodge had a unique ambience and local wildlife was interesting and varied. The walk with elephants at Stanley's camp and sleeping under the stars at the Kalahari Plains camp were two of the highlights. Expert Africa ensured that all of the arrangements were seamless, the plane transfers were on time and I was met at each transfer point, as a single traveller this gives an additional sense of safety that is very important.

Rating for tour operator:

Expert Africa were very helpful in putting together the individual sections of the holiday and provided several different itineraries to choose from. Chloe, the staff person who put together my trip, was responsive, helpful and provided information as soon as she could. The package provided was detailed and left no potential question unanswered. I would recommend them to anyone interested in travelling in Africa and will use them again in the future.

Tailor-made S. Tanzania Safari by Susan M, 16 Mar 2015
Holiday Rating:

Combination safari and beach vacation in southern Tanzania

We did 3 nights in Selous at Azura Selous, and 4 nights in Ruaha at Kwihala Camp. Both camps were excellent in terms of guiding, facilities and welcoming staff. We were amazed at the abundance and diversity of animals in both locations. This was really the highlight of our trip. We also enjoyed relaxing on the southeast coast of Zanzibar and staying two nights on Chumbe Island. The snorkeling at Chumbe was very good because of the coral ...

We did 3 nights in Selous at Azura Selous, and 4 nights in Ruaha at Kwihala Camp. Both camps were excellent in terms of guiding, facilities and welcoming staff. We were amazed at the abundance and diversity of animals in both locations. This was really the highlight of our trip. We also enjoyed relaxing on the southeast coast of Zanzibar and staying two nights on Chumbe Island. The snorkeling at Chumbe was very good because of the coral gardens. Expert Africa's recommendations were very helpful and all the details were on point.

Rating for tour operator:

We used them for the safari camps, Chumbe Island and Stone Town, plus all internal air and transfers. I appreciated the package that they mailed to us prior to the trip - all necessary vouchers, luggage tags etc included in a nice travel folder.

Tailor-made South Africa Holiday by mariner, 16 Mar 2015
Holiday Rating:

Visually stunning

New area for us ,thoroughly enjoyed, good value for money, found local people both helpful and courteous and exchange rate definitely to our advantage. Well organised by travel agency staff

New area for us ,thoroughly enjoyed, good value for money, found local people both helpful and courteous and exchange rate definitely to our advantage. Well organised by travel agency staff

Rating for tour operator:

very good