AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 822
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 864
Reviews Accepted: 863
Reviews Rejected: 1
863 reviews
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Experience Travel Group by OGGY OGGY, 2 Apr 2014
Holiday Rating:

INFORMATIVE.A CULTURAL EXPERIENCE

WE SPENT 9 DAYS IN SRI LANKA TOURING THE CULTURAL TRIANGLE WITH LOVELY ACCOMMODATION ON ROUTE. LOVELY FOOD AND LOVELY PEOPLE.WE THEN HAD 4 DAYS IN THE MALDIVES IDYLLIC AND RESTFUL AFTER OUR HECTIC SCHEDULE.

WE SPENT 9 DAYS IN SRI LANKA TOURING THE CULTURAL TRIANGLE WITH LOVELY ACCOMMODATION ON ROUTE. LOVELY FOOD AND LOVELY PEOPLE.WE THEN HAD 4 DAYS IN THE MALDIVES IDYLLIC AND RESTFUL AFTER OUR HECTIC SCHEDULE.

Rating for tour operator:

FRIENDLY,HELPFUL VERY ACCOMMODATING AND EXCELLENT DESCRIPTION OF OUR ITINERARY AND ACCOMMODATION.

Experience Travel Group responded to this review on 03 Apr 2014:

Hi June,

Great to hear that you had a nice time.

Kind Regards,

Frances

Experience Travel Group by Mark & Sue T, 1 Apr 2014
Holiday Rating:

Sri Lanka tour

An excellent tour of a fascinating country with very welcoming people and great food.

An excellent tour of a fascinating country with very welcoming people and great food.

Rating for tour operator:

A very knowledgeable tour operator with a great choice of smaller hotels.

Experience Travel Group responded to this review on 01 Apr 2014:

Dear Mrs Trasler,

Great to hear and we really appreciate you taking the time to post this public review.

Regards,

Sam

Experience Travel Group by Ironman, 1 Apr 2014
Holiday Rating:

A fascinating experience

6 days in Cambodia and 18 in Vietnam gave us the time to see and do so much. We received constructive and well informed advice in advance which resulted in a bespoke itinerary covering almost everything that we wanted to see and do. Our trip involved travel by plane, boat and car with individual guides throughout. The administrative arrangements worked very smoothly and our guides were generally of a high standard.

6 days in Cambodia and 18 in Vietnam gave us the time to see and do so much. We received constructive and well informed advice in advance which resulted in a bespoke itinerary covering almost everything that we wanted to see and do. Our trip involved travel by plane, boat and car with individual guides throughout. The administrative arrangements worked very smoothly and our guides were generally of a high standard.

Rating for tour operator:

Experience Travel Group have an in depth knowledge of SE Asia and are consequently able to offer really comprehensive advice.

Experience Travel Group responded to this review on 01 Apr 2014:

Hi Richard and Vivienne,

Thank you for your feedback and I'm really glad you enjoyed the trip and saw all that you wanted to see. Thank you also for your postcard which I received early this week, it was a lovely surprise! I really enjoyed getting the maps out and planning your trip together. Hope to speak to you soon.

Best,

Lucy

Experience Travel Group by mathan, 31 Mar 2014
Holiday Rating:

Travelling in Thailand and Laos

A fabulous holiday exceeding all our expectations. Gave a real flavour of both countries, historically, clturally, socially, economically and the culinary experiences were brilliant. Would thoroughly recommend these countries and the interesting itineries devised by experience travel group.

A fabulous holiday exceeding all our expectations. Gave a real flavour of both countries, historically, clturally, socially, economically and the culinary experiences were brilliant. Would thoroughly recommend these countries and the interesting itineries devised by experience travel group.

Rating for tour operator:

The tour operator helped plan us to plan a holiday in Laos and Thailand that met with all our interests .All the hotels booked were excellent and their respective differences, which accorded by their location, were fully appreciated. There was a good balance between location, comfort and facilities available. The guides arranged by the tour operator were all passionate about their respective countries and regions and whilst they gave us educational information, which was fascinating, they were attentive to all our questions and went out of their way to help us enjoy our holiday. The whole holiday was very well planned and all transfers were smooth and problem free and the drivers provided were friendly and attentive. I would thoroughly recommend Experience Travel group for anyone wanting an amazing holiday in South East Asia.

Experience Travel Group responded to this review on 31 Mar 2014:

Hi Jane,

Fantastic to hear you had such a good time. Speaking to you just now I know that the trip totally exceeded your expectations and what a great idea - trying to get Liverpool football club to send out those old kits. We'd be really pleased to help organise the transportation!

Regards,

Matt

Experience Travel Group by veryhappycustomer.com, 29 Mar 2014
Holiday Rating:

An exceptional experience

Our holiday provided a wonderful blend of culture, education, relaxation with informative and considerate guides - in whom we had confidence and felt safe. From the history and stunning visual delights of Angkor Wat to the very disturnbing legacy of Pol Pot in Cambodia and the American War in Vietnam - plus some vibrant city life - this holday had it all.

Our holiday provided a wonderful blend of culture, education, relaxation with informative and considerate guides - in whom we had confidence and felt safe. From the history and stunning visual delights of Angkor Wat to the very disturnbing legacy of Pol Pot in Cambodia and the American War in Vietnam - plus some vibrant city life - this holday had it all.

Rating for tour operator:

Experience travel are knowledgeable about the areas we wanted to visit and extremely attentive to the detail of our holiday. They take their time to get to know their client over the phone and so can make suggestions that improve the planned itinery. There was not one hitch in 3 weeks. Even the planes were on time and all tour guides wating for us upon arrival - everything was incredibly efficient. The level of customer service was outstanding.

Experience Travel Group by Blue Pumpkin, 27 Mar 2014
Holiday Rating:

A memorable experience every day.

we spent 3 fantastic weeks in Cambodia,Laos and Vietnam. All arrangements ran like clockwork, standard of hotels was excellent, travel was comfortable,and the itinerary was very well planned and relevant to what we asked for. Last but not least our guides and drivers were lovely, efficient ,and caring.

we spent 3 fantastic weeks in Cambodia,Laos and Vietnam. All arrangements ran like clockwork, standard of hotels was excellent, travel was comfortable,and the itinerary was very well planned and relevant to what we asked for. Last but not least our guides and drivers were lovely, efficient ,and caring.

Rating for tour operator:

We had excellent service, very good relevant itineraries and information,and a very persomal feel to all communications.

Experience Travel Group responded to this review on 27 Mar 2014:

Hi Christine,

Thanks so much for great feedback, it was a pleasure to help organise this holiday for you, and so happy to hear all ran like clockwork.

Hope to help you again in the near future,
Matt

Experience Travel Group by Octo-Explorer., 25 Mar 2014
Holiday Rating:

A wonderful overview of Sri Lanka combining history and current culture and development.Our

Our holiday was expertly tailored to fit the mobility and enjoyment of an 80 year old and partner who still want to explore without dying in the attempt! We had a great time with a good balance between activity, leisure and new experiences. Experience Travel did a great job for us and lived up to expectations from our friend's recommendations.

Our holiday was expertly tailored to fit the mobility and enjoyment of an 80 year old and partner who still want to explore without dying in the attempt! We had a great time with a good balance between activity, leisure and new experiences. Experience Travel did a great job for us and lived up to expectations from our friend's recommendations.

Rating for tour operator:

Our tour company's knowledge of Sri Lanka resulted in a well planned holiday suited to our needs and ability. Experience Travel provided very good advice in planning our trip, with a variety of good hotels and sites to visit. The programme gave us a relaxed and memorable holiday. We would have every confidence in using the again.

Experience Travel Group responded to this review on 25 Mar 2014:

Hi Tony

I am so glad that you enjoyed your trip and glad that we managed to get the balance right between seeing things and having a good break.

I will look forward to hearing from you soon.

Nick

Experience Travel Group by Green hippo, 24 Mar 2014
Holiday Rating:

Culture and leisure combination in beautiful Sri Lanka

Three weeks of interesting cultural sites and luxurious accommodation in boutique hotels. Qualified English speaking guide / driver and a made to measure itinerary that took in the lesser known sites away from the main tourist trail. Last year was the conventional itinerary.

Three weeks of interesting cultural sites and luxurious accommodation in boutique hotels. Qualified English speaking guide / driver and a made to measure itinerary that took in the lesser known sites away from the main tourist trail. Last year was the conventional itinerary.

Rating for tour operator:

Friendly, efficient, knowledgeable and totally reliable.

Experience Travel Group responded to this review on 25 Mar 2014:

Thanks Helene, glad your enjoyed yourself. Looking forward to meeting at The Luxury Travel Show again to discuss your next adventure!

Nick

Experience Travel Group by Marj, 21 Mar 2014
Holiday Rating:

A wonderful holiday with a very varied range of memorable experinces

Our holiday was tailor made for us with excellent hotels, informative tour guides who gave above and beyond to help us to have a truly magical experience, delicious food and exciting boat trips

Our holiday was tailor made for us with excellent hotels, informative tour guides who gave above and beyond to help us to have a truly magical experience, delicious food and exciting boat trips

Rating for tour operator:

Experience Travel will tailor make your holiday with the right mix of travel activities yet sufficient relaxation so that you don't feel exhausted but refreshed after each new experience.

Experience Travel Group responded to this review on 22 Mar 2014:

Dear Joyce,

That's great to hear - just the sort of balance we strive for. Thank you taking the time to post the review.

Regards,

Melissa

Experience Travel Group by Bomber, 19 Mar 2014
Holiday Rating:

Tailored the visit to our tastes in a positive, speedy and friendly way.

We had 14 days which showed the wide ranging wild life and cultural sites of Sri Lanka from the tailored visits. The selected locations for our stay added the diversity of agriculture, terrain and climate.

We had 14 days which showed the wide ranging wild life and cultural sites of Sri Lanka from the tailored visits. The selected locations for our stay added the diversity of agriculture, terrain and climate.

Rating for tour operator:

From the initial contact they were listening and changing the tour to suit our needs. They were further checking with our driver and local tour operator that all was progressing smoothly and that we were happy with the small changes to the itinerary during our stay.

Experience Travel Group responded to this review on 19 Mar 2014:

Dear Tom,
Thank you so much taking the time to write this public review. We are pleased you enjoyed your holiday.
Regards,
Sam