AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 764
Good 34
Average 2
Poor 3
Terrible 0
Reviews Submitted: 803
Reviews Accepted: 802
Reviews Rejected: 1
802 reviews
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Cambodia and Vietnam Classic by Sal, 14 Mar 2014
Holiday Rating:

Cambodia & Vietnam-so well organised.

Must admit that we were apprehensive that there was the potential for something to go wrong with the complications of many hotels etc & transfers during our tour of Cambodia & Vietnam. However, the holiday ran like clockwork & it was impeccably organised. All that we asked for was provided & we cannot fault the organisation from start to finish. Would use Experience Travel again without hesitation.

Must admit that we were apprehensive that there was the potential for something to go wrong with the complications of many hotels etc & transfers during our tour of Cambodia & Vietnam. However, the holiday ran like clockwork & it was impeccably organised. All that we asked for was provided & we cannot fault the organisation from start to finish. Would use Experience Travel again without hesitation.

Rating for tour operator:

Valuable extensive knowledge of the countries means the best possible planning & impeccable organisation of the tours. Inside knowledge is used to the full.

Experience Travel Group responded to this review on 14 Mar 2014:

Sally - thank you so much for taking the time to write this brilliant review for us. It is hugely appreciated and we're so pleased your holiday went well.

Experience Travel Group by BVA33, 13 Mar 2014
Holiday Rating:

Exploring Sri Lanka off the tourist trail

Touring the N of Sri Lanka, which has been off limits for tourists for many years due to the war with the Tamils, was a fascinating experience. Damage both to the infrastructure as well as to the economy in the north were still obvious and Jaffna is not an obvious tourist destination right now. But arriving at the local Hindu temple just as morning prayers were starting was amazing. Visiting the furthermost island of Delft, with its "dry stone ...

Touring the N of Sri Lanka, which has been off limits for tourists for many years due to the war with the Tamils, was a fascinating experience. Damage both to the infrastructure as well as to the economy in the north were still obvious and Jaffna is not an obvious tourist destination right now. But arriving at the local Hindu temple just as morning prayers were starting was amazing. Visiting the furthermost island of Delft, with its "dry stone effect" coral rocks, was another highlight. The journey there on a crowded local ferry was an experience in itself. Our tour started and ended with a stay in a comfortable beach resort: Bar Reef in Kalpitiya to start and Nilaveli Beach Hotel near Trincomalee to end, thus giving us the best of both worlds. A really well planned tour for those of us wanting to combine something off the beaten track with some traditional sea and sun

Rating for tour operator:

Experience Travel have real expertise in creating tailor made tours and holidays. I have travelled with them both as an individual and as part of a small group. On each occasion they were able to create a holiday which suited my preferences and requirements, visiting some exquisite off beat destinations as well as some of the more popular sites. Guides and drivers are carefully chosen and without exception have been excellent.

Experience Travel Group responded to this review on 13 Mar 2014:

That's brilliant - thanks so much Ann.

Experience Travel Group by Priscilla Daymer, 12 Mar 2014
Holiday Rating:

Interesting, informative, good holiday

We spent 2 weeks touring in Sri Lanka. We had asked for low key, inexpensive hotels which, apart from one, were excellent choices.

We spent 2 weeks touring in Sri Lanka. We had asked for low key, inexpensive hotels which, apart from one, were excellent choices.

Rating for tour operator:

Experience Travel created our tour and , on the whole, we were happy with what they set up for us.

Experience Travel Group responded to this review on 12 Mar 2014:

Dear Priscilla,
Thank you so much for taking the time to give us a public review. We will look at your detailed feedback on our system and come back to you privately.
Many thanks,

Sam

Classic Vietnam and Luxury Beach by Alison W, 12 Mar 2014
Holiday Rating:

An exhilarating beast of a holiday

Having never visited Vietnam before we wanted to experience a taster of all the classic highlights offered by the country whilst 'pacing' ourselves with some relaxation. Experience Travel's suggested itinerary of the Classic Vietnam and Luxury Beach holiday offered the right blend and pace of city touring mixed with luxury hotel accommodation choices and destinations. Our on the ground tour staff in Vietnam provided the seamless 'glue' which ...

Having never visited Vietnam before we wanted to experience a taster of all the classic highlights offered by the country whilst 'pacing' ourselves with some relaxation. Experience Travel's suggested itinerary of the Classic Vietnam and Luxury Beach holiday offered the right blend and pace of city touring mixed with luxury hotel accommodation choices and destinations. Our on the ground tour staff in Vietnam provided the seamless 'glue' which held this amazing holiday together. We've returned invigorated, having experienced a dizzying array of food,visited some beautiful places and leaving us feeling as though we've only scratched the surface of a country rich with culture, contrasting scenery and climates and a cuisine which I could happily enjoy daily. We look forward to planning our next holiday with them and are confident they can produce a bespoke schedule which allows us the chance to dig deeper into this amazing country.

Rating for tour operator:

From the word go, Experience Travel were keen to ensure our holiday experience was bespoke to our needs, price range, and interests. They never failed to disappoint. I wouldn't hesitate to recommend them to first-time travellers or to those wishing to return to a country and arrange something more off the beaten tracks. From hotel choice to the knowledge of their guides, Experience Travel delivered on all counts.

Experience Travel Group responded to this review on 12 Mar 2014:

Wow - thanks Alison! What lovely feedback - this is why Experience Travel Group exists!

Experience Travel Group by Ben, 11 Mar 2014
Holiday Rating:

2 week trip to Cambodia and Thailand

My partner and I spent 2 weeks in Cambodia and Thailand. We visited the temples of Angkor and travelled via Phnom Pehn to the Cardamom Mountains where we spent a few days in a river lodge. We then relaxed on the beaches of Koh Kood before heading home via a couple of days in Bangkok.

My partner and I spent 2 weeks in Cambodia and Thailand. We visited the temples of Angkor and travelled via Phnom Pehn to the Cardamom Mountains where we spent a few days in a river lodge. We then relaxed on the beaches of Koh Kood before heading home via a couple of days in Bangkok.

Rating for tour operator:

Excellent service and knowledgeable consultant. I felt like we were getting a premium, personal service throughout. I would recommend them.

Experience Travel Group responded to this review on 11 Mar 2014:

We really appreciate you taking the time to write this - thanks Ben.

Experience Travel Group by millie, 11 Mar 2014
Holiday Rating:

Cycling holiday in Vietnam

Vietnam 2 days in Hanoi, cycling the central coastline and then some relaxation time in a beautiful beach resort outside of Nah Trang.

Vietnam 2 days in Hanoi, cycling the central coastline and then some relaxation time in a beautiful beach resort outside of Nah Trang.

Rating for tour operator:

Experience Travel arranged our flights, transfers hotels and cycling trip, we had a fabulous time seeing parts of Vietnam that other tourists don't see. At the end of our cycling we spent 3 nights at Mia Beach in Nah Trang and it was truly fabulous.

Experience Travel Group responded to this review on 11 Mar 2014:

Much appreciated Tracy - so glad you had such a good time. Cycling is a great way to see the country.


Experience Travel Group by maggie, 11 Mar 2014
Holiday Rating:

a wonderful experience

The variety was amazing - real experiences of an emerging country but with luxury thrown in!

The variety was amazing - real experiences of an emerging country but with luxury thrown in!

Rating for tour operator:

Informative and excellent at the detail which makes the difference. Probably the best we have ever used.

Experience Travel Group responded to this review on 11 Mar 2014:

Hi Margaret

Thank you for taking the time to post here and the detailed feedback you gave over the phone was really helpful.I'm so pleased you had such a good time and I look forward to arranging your next trip!

Best wishes

David

Experience Travel Group by wood, 11 Mar 2014
Holiday Rating:

A superbThailand Adventure.

A three week tour of Thailand ,staying in Bangkok,Kanchanaburi,Chiang Mai,and Khao Lak. Excellent hotels,and the guides we had were superb. The itinery arranged for us covered everything we wanted to see and do. A faultless organisation from start to finish

A three week tour of Thailand ,staying in Bangkok,Kanchanaburi,Chiang Mai,and Khao Lak. Excellent hotels,and the guides we had were superb. The itinery arranged for us covered everything we wanted to see and do. A faultless organisation from start to finish

Rating for tour operator:

The company's Asia expert David Gookey arranged and booked everything for us, nothing was to must trouble,he made a lot of suggestions which we agreed with,and turned out to be some of the highlights of the holiday.

Experience Travel Group responded to this review on 11 Mar 2014:

Hi Roger,

So pleased you had a great time and thank you for taking the time to post a public review!

All the best,

Sam

Experience Travel Group by M-Ilani, 11 Mar 2014
Holiday Rating:

Perfectly Orchestrated Tailor Made Vacation to Bangkok and 3 Islands

Bangkok - 3 night Koh Tao - 4 nights Koh Phangan - 4 nights Koh Samui - 2 nights We have returned from our vacation and are well (perhaps finding it hard to get back to work). I wish to thank Experience Travel and the operator David Gookey, for a wonderfully perfectly organized trip/vacation, planned exactly according to our dreams. Everything was just as described and as promised. All the transfers were on the spot !! We always ...

Bangkok - 3 night Koh Tao - 4 nights Koh Phangan - 4 nights Koh Samui - 2 nights We have returned from our vacation and are well (perhaps finding it hard to get back to work). I wish to thank Experience Travel and the operator David Gookey, for a wonderfully perfectly organized trip/vacation, planned exactly according to our dreams. Everything was just as described and as promised. All the transfers were on the spot !! We always had someone waiting for us exactly when we arrived or needed to leave and we actually never needed to use the contact numbers you provided . Hotels were great. recommended tours arranged were perfect.

Rating for tour operator:

Mr. David Gookey was our tour operator. He was very attentive to our requests, endlessly patient, quick to respond and hit everything on the spot. Always available to really talk on the phone and tell us more, often from his first hand experience. Thank you David !!

Experience Travel Group responded to this review on 11 Mar 2014:

Dear Michal and Itay

Thank you for the feedback and the kind words. I am so pleased that you had a great time for your birthday celebrations and it was my pleasure to make all the arrangements.

Best wishes,

David

Experience Travel Group by louisemiriam, 9 Mar 2014
Holiday Rating:

Absolutely marvellous

I really can't begin to say what a marvellous holiday we had. We were quite late booking it as we were let down by another travel company who had seriously dropped the ball, so I was concerned that we'd get a decent holiday in Myanmar, because it gets very booked up. But it couldn't have been better. We went to Mandalay, Bagan, Lake Inle, Ngapali and Yangon. Our guides were generally outstanding, and the hotels ranged from good to excellent...

I really can't begin to say what a marvellous holiday we had. We were quite late booking it as we were let down by another travel company who had seriously dropped the ball, so I was concerned that we'd get a decent holiday in Myanmar, because it gets very booked up. But it couldn't have been better. We went to Mandalay, Bagan, Lake Inle, Ngapali and Yangon. Our guides were generally outstanding, and the hotels ranged from good to excellent.

Rating for tour operator:

Our dealings with Experience Travel were extremely easy and straightforward, I can't recommend them highly enough. They understood the kind of holiday we were looking for - a mix of cultural tourism and rest - and that's exactly what we got.

Experience Travel Group responded to this review on 10 Mar 2014:

Dear Louise

Thank you so much for the positive feedback and the time taken to leave it. We are really pleased that you had such a great holiday.

Best wishes

David