AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 829
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 871
Reviews Accepted: 870
Reviews Rejected: 1
870 reviews
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Boutique Sri Lanka & Maldives by Travel Monkeys, 25 Mar 2015
Holiday Rating:

Holiday of a lifetime

Our trip was to see all the sites of Sri Lanka and this included Safaris and all the sites in the cultural triangle followed by a week on a lovely small Maldive Island called Koomandu. it was a wonderful experience. The hotels and food were incredible and just small enough to be homely but with very high standards

Our trip was to see all the sites of Sri Lanka and this included Safaris and all the sites in the cultural triangle followed by a week on a lovely small Maldive Island called Koomandu. it was a wonderful experience. The hotels and food were incredible and just small enough to be homely but with very high standards

Rating for tour operator:

We live in Crete so arranged this by phone. The service was very professional and they got the itinerary to perfection. Our Chauffeur /guide was amazing and knowledgeable and became a friend for life. We saw so much and experienced such a great deal that cannot wait to arrange another trip. Sri Lanka was hectic but stunning and the Maldives provided the ultimate rest and relaxation. well done you are a credit to the travel industry with your expertise, service and friendship are first class

Experience Travel Group responded to this review on 25 Mar 2015:

Dear Beverley,

Wow! What amazing feedback. We're all so pleased - I've just read it out to the whole office! We'll pass on your comments to Suresh as well. Thank you so much for taking the time to post this review - really appreciated and we look forward to arranging another trip with you!

Kind regards,

Sam Clark
Co-founder and The Experience Travel Group

Essential Sri Lanka - Deluxe by MarkC, 23 Mar 2015
Holiday Rating:

Everything was Brilliant!

We spent 3 weeks in Sri Lanks, seeing most of the main tourist sights and staying in the most wonderful villas and hotels.

We spent 3 weeks in Sri Lanks, seeing most of the main tourist sights and staying in the most wonderful villas and hotels.

Rating for tour operator:

Experience Travel did a great job in arranging a fantastic holiday for us.

Experience Travel Group responded to this review on 23 Mar 2015:

Dear Mark,

Your feedback and posting a review is much appreciated. We're so pleased you had a great time and were able to spend 3 weeks in Sri Lanka. Please do recommend us to others!

Kind regards,

Sam Clark
Co-founder and MD

Essential Sri Lanka - Deluxe by Nellie, 23 Mar 2015
Holiday Rating:

Tour of Sri Lanka and relaxing in the Maldives

We had an absolutely fabulous time. Sri Lanka far exceeded our expectations it is a lovely clean green and friendly country. We would definitely visit again. The Maldives was as amazing as we expected.

We had an absolutely fabulous time. Sri Lanka far exceeded our expectations it is a lovely clean green and friendly country. We would definitely visit again. The Maldives was as amazing as we expected.

Rating for tour operator:

Experience Travel were very good and arranged an excellent tour for us. We only had one unfortunate experience in the whole 14 days holiday.

Experience Travel Group responded to this review on 23 Mar 2015:

Dear Lynn,

Thank you so much for taking the time to review our services. I'm so glad that the majority of your trip was a great success. We've looked at the internal feedback you gave us and we're really sorry to hear that the tea experience lunch was arranged for 4pm instead of lunchtime as we had planned. This is a new experience that we have recently launched and we're not sure what could have happened. We shall follow up immediately, find out for you and contact you directly.

Once again, I appreciate your taking the time to write this review of our services and so pleased you enjoyed Sri Lanka.

Kind regards,

Sam Clark
Co-founder and MD


Essential Sri Lanka - Deluxe by Hilfield, 23 Mar 2015
Holiday Rating:

A crafted unigue holiday experience

Sri Lanka tour with a guide driver to visit some of main points of interest, would need numerous visits to see all the treasures. We enoyed the whole experience from the moment we left our front door in the Emirates supplied car to our return home in the same manor. The whole tour exceeded our expections with our the driver guide being excellent. The history of the country, the friendly people who could not do enough, the excellent food and ...

Sri Lanka tour with a guide driver to visit some of main points of interest, would need numerous visits to see all the treasures. We enoyed the whole experience from the moment we left our front door in the Emirates supplied car to our return home in the same manor. The whole tour exceeded our expections with our the driver guide being excellent. The history of the country, the friendly people who could not do enough, the excellent food and the amazing unigue places we stayed all contributed to make this the best holiday yet. So many good memories.

Rating for tour operator:

Our operator knew the country well and this showed in the detailed itinerary that enabled to see everything without being part of the mass parties of the visiting tourists. Would recommend to all.

Experience Travel Group responded to this review on 23 Mar 2015:

Dear Graham,

We're delighted to hear you had such a good holiday. Thank you very much for taking the time to write a public review for us.

Kind regards,

Sam Clark
Co-founder and MD

Essential Sri Lanka - Deluxe by Worcs/Warwicks4, 19 Mar 2015
Holiday Rating:

Well organised and a great holiday

balance of culture and sight seeing using lovely hotels

balance of culture and sight seeing using lovely hotels

Rating for tour operator:

helpful and responsive

Experience Travel Group responded to this review on 19 Mar 2015:

Dear Tim,

We very much appreciate your taking the time to write this review. We hope to hear from you again soon.

Regards,

The Experience Travel Group Team

Cambodia and Vietnam Classic by Smithy, 17 Mar 2015
Holiday Rating:

Excellent holiday with very good tour guides and standards of accomodation

The holiday was tailored well to our wishes. The flexibility this gave us greatly enhanced our experience. The holiday was relaxed and unhurried giving enough time to wind down between our sightseeing.

The holiday was tailored well to our wishes. The flexibility this gave us greatly enhanced our experience. The holiday was relaxed and unhurried giving enough time to wind down between our sightseeing.

Rating for tour operator:

Experience travel arranged an excellent holiday with very good tour guides and accomodation

Experience Travel Group responded to this review on 17 Mar 2015:

Dear Kathleen,

We're so please you had a great holiday. Flexibility is at the heart of what we do so we appreciate you taking the time to write this.

Best,

Sam
Managing Director

Boutique Sri Lanka & Maldives by Lampoon, 14 Mar 2015
Holiday Rating:

Relaxing

simple relax after a two week holiday in Sri Lanka

simple relax after a two week holiday in Sri Lanka

Rating for tour operator:

Experience Travel were superb from start to finish. The knowledge of their UK staff and of their operators on the ground in both Sri Lanka and the Maldives is the best we have ever experienced.

Experience Travel Group responded to this review on 23 Mar 2015:

Dear Michael,

Thank you so much for taking the time to post this review. We're so pleased that you both enjoyed your holiday and thank you for the kind words.

Regards,

Sam Clark
Co-founder and MD

Experience Travel Group by Captainkit, 13 Mar 2015
Holiday Rating:

3.5 weeks travel primarily in Laos and Cambodia

Brilliant trip. Tailor made to our needs and for what we got we felt very reasonably priced

Brilliant trip. Tailor made to our needs and for what we got we felt very reasonably priced

Rating for tour operator:

Brilliant. Really listened to our needs and everything in a very complex trip worked like clockwork.

Experience Travel Group responded to this review on 13 Mar 2015:

Dear Christopher,

Thank you so much for taking the time to write this review. Great to hear you enjoyed it - we love putting together those sort of trips!

Kind regards,

Sam Clark
Co-founder & MD

Burma wih Irrawady Cruise by MD&MR, 11 Mar 2015
Holiday Rating:

Myananmar by boat

Our three week trip in Myanmar was exceptional. A superb 15 day trip up the Irrawaddy River with Pandaw and a separate visit to Inle Lake gave us a good feel for Myanmar and its wonderful people.

Our three week trip in Myanmar was exceptional. A superb 15 day trip up the Irrawaddy River with Pandaw and a separate visit to Inle Lake gave us a good feel for Myanmar and its wonderful people.

Rating for tour operator:

A most helpful operator.

Experience Travel Group responded to this review on 11 Mar 2015:

Dear Michael,
Thanks you for taking the time to give us your feedback.
Regards,
The ETG Team.

Sri Lanka Laid Back - Deluxe by Stevie G, 8 Mar 2015
Holiday Rating:

Sri Lanka and Maldives

Sri Lanka was an experience and journey where the Maldives was luxury and heaven

Sri Lanka was an experience and journey where the Maldives was luxury and heaven

Rating for tour operator:

Experience Travel group were excellent everything went to plan and was simple.

Experience Travel Group responded to this review on 09 Mar 2015:

Great to hear Steve!

Regards,

ETG Team.