AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 827
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 869
Reviews Accepted: 868
Reviews Rejected: 1
868 reviews
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Experience Travel Group by JudyG, 4 Apr 2017
Holiday Rating:

Tour of Sri Lanka

14 nights visiting the cultural triangle, the hill country, Uda Walawe, Galle and Colombo with a private guide and driver. We stayed at lovely small hotels and also camped for the safari. It was one of the best trips we have ever done .

14 nights visiting the cultural triangle, the hill country, Uda Walawe, Galle and Colombo with a private guide and driver. We stayed at lovely small hotels and also camped for the safari. It was one of the best trips we have ever done .

Rating for tour operator:

Experience Travel were very efficient and took care to make sure we did exactly what we wanted to do. They gave us excellent advice and suggestions and booked some lovely hotels. The driver and guide we had was excellent . Great service from an excellent tour operator.

Experience Travel Group responded to this review on 05 Apr 2017:

Dear Judy,

We're always really happy to have a trip described as one of the 'the best you have ever done'! Really makes our job for worth while. Thank you for taking the time to post this review and we hope to hear from you again.

Kind regards,

Sam
Co-founder & MD

Cambodia and Vietnam Classic by John H, 29 Mar 2017
Holiday Rating:

Geat Experience, Great Tours, great Guides.

A wonderful two weeks visiting S. Vietnam, the temples of Siem Reap, N.Vietnam followed by a short break in Hoi An. Well organised by Experience Travel Group.

A wonderful two weeks visiting S. Vietnam, the temples of Siem Reap, N.Vietnam followed by a short break in Hoi An. Well organised by Experience Travel Group.

Rating for tour operator:

From start to finish, a very detailed and thought out holiday. Loads of information provided beforehand with plenty of timely reminders and confirmations. Well done ETG.

Experience Travel Group responded to this review on 29 Mar 2017:

Dear John,

Great to hear! Thank you so much for taking the time to write this review. It really is so much appreciated and always great to hear about a great holiday.

We very much hope to hear from you again!

Best,

Sam Clark
Co-founder & MD

Experience Travel Group by Desert Princess , 28 Mar 2017
Holiday Rating:

Absolutely Fabulous Eastern & Oriental Express!

4 nights in Singapore at the Park Hotel Clarke Quay - ideal location for getting out and about around Singapore - plenty of restaurants and bars within walking distance and ideal for trying the local delicacy of Chilli Crab - be prepared to get messy!! There is so much to see and do in Singapore that 4 days didn't do it justice but the Botanical Gardens to see the array of Orchids should be a must on any to do list. Following our stay in Singapore ...

4 nights in Singapore at the Park Hotel Clarke Quay - ideal location for getting out and about around Singapore - plenty of restaurants and bars within walking distance and ideal for trying the local delicacy of Chilli Crab - be prepared to get messy!! There is so much to see and do in Singapore that 4 days didn't do it justice but the Botanical Gardens to see the array of Orchids should be a must on any to do list. Following our stay in Singapore we boarded the Eastern & Oriental Express which is luxury with the feel of a bygone era as we were transported through the countryside from Singapore to Bangkok. The train was an amazing experience having breakfast and afternoon tea in the comfort of our cabin to getting dressed for dinner in the evenings. A once in a lifetime experience that I'll never forget. There was a stop at the Bridge over the River Kwai which was very informative and moving. Arrival in Bangkok and a 3 night stay at a wonderful hotel called Ariyasom Villa which is a diamond in the centre of Bangkok. the hotel is well located for the Sky Train but yet is so tranquil around the pool that you forget you are in the centre of a huge city. The restaurant serves only vegetarian and seafood but the dishes were absolutely amazing and a huge choice on the menu. The owner Dave is a friendly and cheerful host and all the staff and warm friendly and very welcoming. The room was amazing and it was a prefect end to a great holiday.

Rating for tour operator:

Experience Travel Group are based in London and although I was arranging my trip from the Middle East they were great to deal with. The service and knowledge about my trip was excellent - James our consultant was perfect and answered every question and replied to my emails promptly. Their partners in the various locations were reliable polite knowledgeable and the drivers and their vehicles were excellent and we always felt safe and well looked after. I highly recommend them for a hassle free holiday which is competitively priced.

Experience Travel Group responded to this review on 28 Mar 2017:

Hi Fiona,

What a lovely review - thanks so much, and for coming back to Experience Travel Group for another holiday to Asia. Absolutely delighted you were able to celebrate your birthday in such style! We hope to hear from you again soon.

Best

James & The ETG Team

Classic Vietnam Explorer by T&D, 24 Mar 2017
Holiday Rating:

Great experience in Vietnam

First visit to Vietnam. stayed in Hue, Phong Nha national park and Hoi An. Great combination of city and cultural stay in Hue, jungle trek and caves in Phong Nha, and beach and ancient town experience at Hoi An.

First visit to Vietnam. stayed in Hue, Phong Nha national park and Hoi An. Great combination of city and cultural stay in Hue, jungle trek and caves in Phong Nha, and beach and ancient town experience at Hoi An.

Rating for tour operator:

Experience Travel Group delivered a tailor made trip which gave us exactly what we had envisaged, if not more. Our consultant was always ready to help, and really listened to what we wanted from our trip.

Experience Travel Group responded to this review on 28 Mar 2017:

Dear Teresa,

That sounds like a really exciting tour of Vietnam. It is great to get people beyond the 'usual' tourist route! Thank you very much for taking the time to post this review.

Best,

Sam
Co-founder & MD

Burma wih Irrawady Cruise by Marj, 22 Mar 2017
Holiday Rating:

Excellent cultural experience

The whole experience in both Laos and Myanmar was wonderful - from the meet and greet at the airport, our friendly and responsive guides, the excellent and varied boutique hotels, our cruise from Bagan to Mandalay, our experiences - twelve flights, thirteen boat rides including a cruise, three trishaw rides and two horse and cart rides made for a fascinating trip. We must have seen hundreds of pagodas and temples but our guides made the whole ...

The whole experience in both Laos and Myanmar was wonderful - from the meet and greet at the airport, our friendly and responsive guides, the excellent and varied boutique hotels, our cruise from Bagan to Mandalay, our experiences - twelve flights, thirteen boat rides including a cruise, three trishaw rides and two horse and cart rides made for a fascinating trip. We must have seen hundreds of pagodas and temples but our guides made the whole experience feel very special. I would recommend Ngapali beach as a place to relax and chill after all the sightseeing.

Rating for tour operator:

They listened to us and provided a bespoke tailor made holiday which had the right balance of experiences but plenty of down time to relax by a pool or the beach

Experience Travel Group responded to this review on 23 Mar 2017:

Dear Joyce,

There is nothing like a really good range of travelling methods to add variety and spice to a holiday in Asia! That's fantastic to hear and thank you very much for taking the time to post this review.

All the best,

Sam Clark
Co-founder

Classic Vietnam Explorer by Davibin, 22 Mar 2017
Holiday Rating:

Interesting and enjoyable experience

We spent just over two weeks exploring Vietnam, starting in Hanoi in the north and ending in Saigon. All the arrangements we made before leaving the UK worked perfectly and all our homework together with Experience Travel paid off so that we were not that surprised by anything! A great holiday.

We spent just over two weeks exploring Vietnam, starting in Hanoi in the north and ending in Saigon. All the arrangements we made before leaving the UK worked perfectly and all our homework together with Experience Travel paid off so that we were not that surprised by anything! A great holiday.

Rating for tour operator:

We have used Experience Travel to help us organise three trips now. One to Laos, the second to Sri Lanka and most recently to Vietnam. They are extremely helpful and , as the name implies, experienced. I would recommend them to anyone reading this.

Experience Travel Group responded to this review on 23 Mar 2017:

Dear David,

Thank you so much for coming trusting with your holiday arrangements for a third time. That is very special for us. So glad you had another brilliant holiday and we look forward to arranging the fourth!

All the best,

Sam Clark
Co-founder

Experience Travel Group by Mr R H 17, 21 Mar 2017
Holiday Rating:

Tour of Sri Lanka.

Tour of Sri Lanka.

Rating for tour operator:

Efficient, knowledgable

Experience Travel Group responded to this review on 24 Mar 2017:

Thanks for your comments Richard. I am glad you enjoyed your holiday! We are always striving to improve our service and holidays and we hope to be able to do that for you both again if you book another holiday.

Thanks,

Becky

Essential Sri Lanka - Deluxe by Mr D R 17, 17 Mar 2017
Holiday Rating:

An Experience we will never forget.

An excellent visit and tour of Sri Lanka

An excellent visit and tour of Sri Lanka

Rating for tour operator:

EXtremely helpful and we were given superb personal attention/service

Experience Travel Group responded to this review on 20 Mar 2017:

Dear David,

Great to hear that you enjoyed your holiday. We appreciate yoru posting this review and, of course, your kind words too. We'd love to help you again in the future.

All the best,

Sam
Co-founder & MD

Myanmar Classic Highlights by Mermaid , 15 Mar 2017
Holiday Rating:

Experience travel provided us with the perfect holiday experience

Travelling in Myanmar seeing highlights and off the beaten track destinations with excellent guides. All transfers and transport worked perfectly. The guides, drivers and transfer representatives looked after our comfort. Our stay in the Maldives was magical.

Travelling in Myanmar seeing highlights and off the beaten track destinations with excellent guides. All transfers and transport worked perfectly. The guides, drivers and transfer representatives looked after our comfort. Our stay in the Maldives was magical.

Rating for tour operator:

Experience travel responded to our requirements by providing a varied and interesting itinerary. They anticipated our accommodation needs perfectly. All our flights and transfers worked like clockwork - completely stress-free. They were brilliant.

Experience Travel Group responded to this review on 16 Mar 2017:

Dear Margaret,

That really is great to hear. Thank you very much indeed for your comments and for taking the time to post this review.

All the best,

Sam
Co-founder & MD

Essential Sri Lanka - Deluxe by Mr F, 14 Mar 2017
Holiday Rating:

Experience Travel really lives up to the name

We wanted to go to Sri Lanka and do something different and we certainly did that. We stayed in mostly boutique hotels and were extremely well looked after by both the hotel staff and by our guide. The views from our hotels were breathtaking and were like scenes from a movie. We visited some real off the beaten track places too, including 2 farms where at one of them the farmers wife cooked us a tradition meal on an open wood fire. We also went ...

We wanted to go to Sri Lanka and do something different and we certainly did that. We stayed in mostly boutique hotels and were extremely well looked after by both the hotel staff and by our guide. The views from our hotels were breathtaking and were like scenes from a movie. We visited some real off the beaten track places too, including 2 farms where at one of them the farmers wife cooked us a tradition meal on an open wood fire. We also went on a river trip where we seemed to be far away from it all and were treated to seeing a great diversity in river dwelling creatures. We also visited some ancient archaeological sites that really gave us a good feel for the history and past culture of the island. It was worth every penny for an experience that we will never forget.

Rating for tour operator:

Their organisation was superb. I discussed with our consultant the sort of things we wanted to do and she came back with a choice of options. When we settled on a set of activities and hotels I was given a full itinerary breakdown so I knew exactly what we were doing. We had one of their guides with us for 10 of the 14 days and he went out of his way to ensure we were always looked after. He even arranged to the hotels to make sure they had my favourite sambal dish available. A real well oiled machine of a travel company that do out of the ordinary experiences.

Experience Travel Group responded to this review on 16 Mar 2017:

Dear Michael,

That's fantastic feedback - so great to hear. Really pleased you had such a good holiday and obviously arranging 'out of the ordinary experiences' is what we are all about. Do please recommend us to others and we'd love to hear from you to organise a return trip or to one of our other destinations.

Kind regards,

Sam
Co-founder & MD