AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 823
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 865
Reviews Accepted: 864
Reviews Rejected: 1
864 reviews
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Burma wih Irrawady Cruise by Marj, 22 Mar 2017
Holiday Rating:

Excellent cultural experience

The whole experience in both Laos and Myanmar was wonderful - from the meet and greet at the airport, our friendly and responsive guides, the excellent and varied boutique hotels, our cruise from Bagan to Mandalay, our experiences - twelve flights, thirteen boat rides including a cruise, three trishaw rides and two horse and cart rides made for a fascinating trip. We must have seen hundreds of pagodas and temples but our guides made the whole ...

The whole experience in both Laos and Myanmar was wonderful - from the meet and greet at the airport, our friendly and responsive guides, the excellent and varied boutique hotels, our cruise from Bagan to Mandalay, our experiences - twelve flights, thirteen boat rides including a cruise, three trishaw rides and two horse and cart rides made for a fascinating trip. We must have seen hundreds of pagodas and temples but our guides made the whole experience feel very special. I would recommend Ngapali beach as a place to relax and chill after all the sightseeing.

Rating for tour operator:

They listened to us and provided a bespoke tailor made holiday which had the right balance of experiences but plenty of down time to relax by a pool or the beach

Experience Travel Group responded to this review on 23 Mar 2017:

Dear Joyce,

There is nothing like a really good range of travelling methods to add variety and spice to a holiday in Asia! That's fantastic to hear and thank you very much for taking the time to post this review.

All the best,

Sam Clark
Co-founder

Classic Vietnam Explorer by Davibin, 22 Mar 2017
Holiday Rating:

Interesting and enjoyable experience

We spent just over two weeks exploring Vietnam, starting in Hanoi in the north and ending in Saigon. All the arrangements we made before leaving the UK worked perfectly and all our homework together with Experience Travel paid off so that we were not that surprised by anything! A great holiday.

We spent just over two weeks exploring Vietnam, starting in Hanoi in the north and ending in Saigon. All the arrangements we made before leaving the UK worked perfectly and all our homework together with Experience Travel paid off so that we were not that surprised by anything! A great holiday.

Rating for tour operator:

We have used Experience Travel to help us organise three trips now. One to Laos, the second to Sri Lanka and most recently to Vietnam. They are extremely helpful and , as the name implies, experienced. I would recommend them to anyone reading this.

Experience Travel Group responded to this review on 23 Mar 2017:

Dear David,

Thank you so much for coming trusting with your holiday arrangements for a third time. That is very special for us. So glad you had another brilliant holiday and we look forward to arranging the fourth!

All the best,

Sam Clark
Co-founder

Experience Travel Group by Mr R H 17, 21 Mar 2017
Holiday Rating:

Tour of Sri Lanka.

Tour of Sri Lanka.

Rating for tour operator:

Efficient, knowledgable

Experience Travel Group responded to this review on 24 Mar 2017:

Thanks for your comments Richard. I am glad you enjoyed your holiday! We are always striving to improve our service and holidays and we hope to be able to do that for you both again if you book another holiday.

Thanks,

Becky

Essential Sri Lanka - Deluxe by Mr D R 17, 17 Mar 2017
Holiday Rating:

An Experience we will never forget.

An excellent visit and tour of Sri Lanka

An excellent visit and tour of Sri Lanka

Rating for tour operator:

EXtremely helpful and we were given superb personal attention/service

Experience Travel Group responded to this review on 20 Mar 2017:

Dear David,

Great to hear that you enjoyed your holiday. We appreciate yoru posting this review and, of course, your kind words too. We'd love to help you again in the future.

All the best,

Sam
Co-founder & MD

Myanmar Classic Highlights by Mermaid , 15 Mar 2017
Holiday Rating:

Experience travel provided us with the perfect holiday experience

Travelling in Myanmar seeing highlights and off the beaten track destinations with excellent guides. All transfers and transport worked perfectly. The guides, drivers and transfer representatives looked after our comfort. Our stay in the Maldives was magical.

Travelling in Myanmar seeing highlights and off the beaten track destinations with excellent guides. All transfers and transport worked perfectly. The guides, drivers and transfer representatives looked after our comfort. Our stay in the Maldives was magical.

Rating for tour operator:

Experience travel responded to our requirements by providing a varied and interesting itinerary. They anticipated our accommodation needs perfectly. All our flights and transfers worked like clockwork - completely stress-free. They were brilliant.

Experience Travel Group responded to this review on 16 Mar 2017:

Dear Margaret,

That really is great to hear. Thank you very much indeed for your comments and for taking the time to post this review.

All the best,

Sam
Co-founder & MD

Essential Sri Lanka - Deluxe by Mr F, 14 Mar 2017
Holiday Rating:

Experience Travel really lives up to the name

We wanted to go to Sri Lanka and do something different and we certainly did that. We stayed in mostly boutique hotels and were extremely well looked after by both the hotel staff and by our guide. The views from our hotels were breathtaking and were like scenes from a movie. We visited some real off the beaten track places too, including 2 farms where at one of them the farmers wife cooked us a tradition meal on an open wood fire. We also went ...

We wanted to go to Sri Lanka and do something different and we certainly did that. We stayed in mostly boutique hotels and were extremely well looked after by both the hotel staff and by our guide. The views from our hotels were breathtaking and were like scenes from a movie. We visited some real off the beaten track places too, including 2 farms where at one of them the farmers wife cooked us a tradition meal on an open wood fire. We also went on a river trip where we seemed to be far away from it all and were treated to seeing a great diversity in river dwelling creatures. We also visited some ancient archaeological sites that really gave us a good feel for the history and past culture of the island. It was worth every penny for an experience that we will never forget.

Rating for tour operator:

Their organisation was superb. I discussed with our consultant the sort of things we wanted to do and she came back with a choice of options. When we settled on a set of activities and hotels I was given a full itinerary breakdown so I knew exactly what we were doing. We had one of their guides with us for 10 of the 14 days and he went out of his way to ensure we were always looked after. He even arranged to the hotels to make sure they had my favourite sambal dish available. A real well oiled machine of a travel company that do out of the ordinary experiences.

Experience Travel Group responded to this review on 16 Mar 2017:

Dear Michael,

That's fantastic feedback - so great to hear. Really pleased you had such a good holiday and obviously arranging 'out of the ordinary experiences' is what we are all about. Do please recommend us to others and we'd love to hear from you to organise a return trip or to one of our other destinations.

Kind regards,

Sam
Co-founder & MD

Experience Travel Group by Steve, 13 Mar 2017
Holiday Rating:

Exploration of southern India

The tour contrasted the city sights of Kochi with wildlife visits to the interior of Kerala and a little of Tamil Nadu and Karnataka. Kochi is a vibrant and attractive coastal city. It has a fascinating Indian heritage overlaid with influences from Portugal, Holland, Britain and China as well as Christian, Moslem, Hindu and even Jewish religious traditions. We had a car and driver who took us on a semicircular route inland before returning once ...

The tour contrasted the city sights of Kochi with wildlife visits to the interior of Kerala and a little of Tamil Nadu and Karnataka. Kochi is a vibrant and attractive coastal city. It has a fascinating Indian heritage overlaid with influences from Portugal, Holland, Britain and China as well as Christian, Moslem, Hindu and even Jewish religious traditions. We had a car and driver who took us on a semicircular route inland before returning once more to the coast further north. The coastal areas were lush green and tropical. Further inland we moved into the steep and forested Nilgiri mountains followed by the dry forests of the Nagahole National Park. We saw wild elephants, bison, deer, boars, monkeys and, without trying too hard, 128 species of birds. These travels ended with a few days relaxation on the superb Lotus Houseboat exploring the backwaters near Neeleshwar.

Rating for tour operator:

The fact that this was our fifth holiday with Experience Travel says something important. They offer many well researched options. However, they are very flexible and have always listened to what we would particularly like to see and do. This means that each of our holidays with them has evolved into something quite special. Our stays have always been in smaller 'boutique' or independent hotels. All have involved touring with excellent local drivers and guides This will not be or last holiday with Experience Travel

Experience Travel Group responded to this review on 13 Mar 2017:

Hi Steven and Joanna,

Great to hear you enjoyed another trip with us. We love doing holidays for you as they are so interesting to think about and prepare for. We like to be challenged! Very pleased to hear it isn't your last holiday with us and very much look forward to planning the next.

All the very best,

Sam
Co-founder & MD

Essential Sri Lanka - Deluxe by Neil & Fiona, 13 Mar 2017
Holiday Rating:

absolutely amazing.first timers into Asia

Just blew us away. beautiful country Sri Lanka & Beautiful people.

Just blew us away. beautiful country Sri Lanka & Beautiful people.

Rating for tour operator:

ETG. don't look any further.they look after you from start to finish.great team and also have a base in sri lanka . they are never a call away.

Experience Travel Group responded to this review on 13 Mar 2017:

Hi Neil,

That's great to hear - thank you. We do belive that our base in Sri Lanka gives us a very clear advantage over the alternatives as there is always someone on hand to answer questions and generally ensure that your experience is the best it can be. We appreciate your highlighting this.

Please do tell others about us - word of mouth is vital to us as a company.

Kind regards,

Melissa Nicholas
Product Director

Boutique Sri Lanka & Maldives by Ataraxia, 12 Mar 2017
Holiday Rating:

Superbly professional and personally designed Sri Lanka cultural triangle and Maldives itinerary

A thoroughly enjoyable 13 night trip around the cultural triangle in Sri Lanka with a few days unwinding at the Adaaran Resort Rannali in the Maldives. Very well balanced blend of luxury and boutique style hotels and villas with very friendly staff. The driver/guide was excellent - knowledgeable, good English and a safe driver.

A thoroughly enjoyable 13 night trip around the cultural triangle in Sri Lanka with a few days unwinding at the Adaaran Resort Rannali in the Maldives. Very well balanced blend of luxury and boutique style hotels and villas with very friendly staff. The driver/guide was excellent - knowledgeable, good English and a safe driver.

Rating for tour operator:

From booking, everything worked smoothly and was taken care of by professional staff who knew the destinations. The quality and presentation of the documentation was excellent

Experience Travel Group responded to this review on 13 Mar 2017:

Dear Paul,

That's great to hear. Thank you for taking the time to post this great review. Much appreciated.

All the best,

Sam
Co-founder & MD

Essential Sri Lanka - Deluxe by Penny S, 12 Mar 2017
Holiday Rating:

We had a wonderful holiday in Sri Lanka.

We had a wonderful two and a half weeks in Sri Lanka visiting Colombo, Kandy, The Hill Country, Uda Walawe and the south coast near Galle. We were looked after so well everywhere we stayed , the staff were friendly and the food fantastic. We enjoyed all our excursions and guided tours and our driver Iresh, who was with us for nine days, went out of his way to help and advise us. Thushni the Experience travel rep in Sri Lanka was efficient and ...

We had a wonderful two and a half weeks in Sri Lanka visiting Colombo, Kandy, The Hill Country, Uda Walawe and the south coast near Galle. We were looked after so well everywhere we stayed , the staff were friendly and the food fantastic. We enjoyed all our excursions and guided tours and our driver Iresh, who was with us for nine days, went out of his way to help and advise us. Thushni the Experience travel rep in Sri Lanka was efficient and helpful too on the few occasions we contacted her Our favourite hotel was Horathapola Estate, a Coconut plantation near Colombo - perfect in every way as a starting point and we would have happily stayed there longer. We ended our stay at the luxurious Why House near Galle and were grateful for five days relaxation in such lovely surroundings.

Rating for tour operator:

Our Experience Travel advisor was Becky Grainger and her help and advice at every stage of the planning and booking was excellent and particularly thoughtful. The itinerary was perfect for us, with good spacing between our stays and we especially relished the last five or six days of being 'at leisure'. Overall our holiday in Sri Lanka was all we had hoped it would be and we would recommend Experience Travel Group without any hesitation.

Experience Travel Group responded to this review on 13 Mar 2017:

Dear Penny,

Great to hear that you had such a great trip. Always great to read that there was a good balance of activity and relaxation as that is sometimes a tricky balance to achieve in Sri Lanka. We very much look forward to hearing fro you again in the future.

All the best,

Sam
Co-founder & MD