AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 749
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 787
Reviews Accepted: 786
Reviews Rejected: 1
786 reviews
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Essential Java and Bali Deluxe by Travelling Trio, 28 Apr 2017
Holiday Rating:

Cultural experience

Very well organised with a true incite into the heart of the country we visited.

Very well organised with a true incite into the heart of the country we visited.

Rating for tour operator:

A bespoke company that you can mould the itinerary to suit your needs.

Experience Travel Group responded to this review on 28 Apr 2017:

Hi rob,

Great to hear - thank you for taking the time to post this public review.

All the best,

Sam
Co-founder and MD

Experience Travel Group by ukemma75, 26 Apr 2017
Holiday Rating:

Friends, Sunsets, Wildlife and Memories

The trip to Borneo surpassed all expectations. The way the itinerary built us up through the journey from Kota Kinabalu, to the gorgeous Kinabatangan river and onto the idyllic Borneo Rainforest Lodge in the primary rainforest. The itinerary suggests you may see monkeys and elephants. OMG - that is such an understatement. The Kinabatangan has proboscis monkeys, macaques (red leaf, big tail, short tail, long tail), pygmy elephants, crocidles, ...

The trip to Borneo surpassed all expectations. The way the itinerary built us up through the journey from Kota Kinabalu, to the gorgeous Kinabatangan river and onto the idyllic Borneo Rainforest Lodge in the primary rainforest. The itinerary suggests you may see monkeys and elephants. OMG - that is such an understatement. The Kinabatangan has proboscis monkeys, macaques (red leaf, big tail, short tail, long tail), pygmy elephants, crocidles, woodpeckers etc. by the hoard, set amongst the most spectacular sunsets I have ever seen. The BRL, in the heart of the primary rainforest has wild orang-utans and plenty of leeches. The knowledge of the guides and their friendly manner made this a holiday of a lifetime, topped off with a week at (the not so 5*) Gaya Island Resort.

Rating for tour operator:

Friendly, efficient, knowledgeable and flexible. Listen to individual requirements and build package accordingly.

Experience Travel Group responded to this review on 26 Apr 2017:

Dear Emma,

Great to hear that you saw so much amazing wildlife! So pleased to hear it all went really well.

Appreciate your taking the time to post this public review too and we very much hope to hear from you again soon.

Kind regards,

Sam
Co-founder & MD

Sri Lankan Family Adventure by Marshall family, 25 Apr 2017
Holiday Rating:

Family trip to Sri Lanka

We spent 2 weeks touring Sri Lanka with our children aged 9 and 12. The itinerary was fantastic allowing us to see most of the sights in our limited time there. We stayed in a range of accommodation. An amazing family hut whilst white water rafting at Kitulgala, a luxury tent at Udu Walawe national park and some beautiful but quiet hotels. The holiday went smoothly, and our daughter was even supplied with a birthday cake whilst camping! ...

We spent 2 weeks touring Sri Lanka with our children aged 9 and 12. The itinerary was fantastic allowing us to see most of the sights in our limited time there. We stayed in a range of accommodation. An amazing family hut whilst white water rafting at Kitulgala, a luxury tent at Udu Walawe national park and some beautiful but quiet hotels. The holiday went smoothly, and our daughter was even supplied with a birthday cake whilst camping! We would definitely book again.

Rating for tour operator:

Experience Travel Group gave us the advice we needed to put together an amazing family holiday. The consultant was very knowledgable on Sri Lanka resulting in an amazing itinerary and a holiday which went like clockwork.

Experience Travel Group responded to this review on 26 Apr 2017:

Dear Paula,

Thanks so much for the feedback, so glad you enjoyed everything and it sounds like your daughter had a fantastic birthday.

Kind Regards

Melissa
Co-founder & Director

Burma wih Irrawady Cruise by The Frosties, 22 Apr 2017
Holiday Rating:

Amazing Touring Holiday in Myanmar

Visited Yangon, Bagan, Mandalay and Lake Inlay. Our holiday included a balloon flight over Bagan and a 2 night cruise on the Irrawaddy River. We had the most amazing guides who made our holiday really special. Myanmar has the most lovely people of anywhere that I have visited, they are so happy and welcoming.

Visited Yangon, Bagan, Mandalay and Lake Inlay. Our holiday included a balloon flight over Bagan and a 2 night cruise on the Irrawaddy River. We had the most amazing guides who made our holiday really special. Myanmar has the most lovely people of anywhere that I have visited, they are so happy and welcoming.

Rating for tour operator:

Experience Travel organised the most amazing holiday in Myanmar. Everything was very well organised and the 16 day holiday went very smoothly indeed. The guides that we had were all exceptional.

Experience Travel Group responded to this review on 23 Apr 2017:

Dear Barbara,

That is fantastic to hear. Myanmar is a wonderful destination. So much to discover and enjoy and wonderful people.

We appreciate you taking the time to write the review and very much hope to hear from you again soon!

Kind regards,

Sam Clark
Co-founder & MD

Boutique Sri Lanka & Maldives by Happy holidaymaker, 19 Apr 2017
Holiday Rating:

Memories forever!

7 days in Sri Lanka sightseeing (temples, ruins, elephants, tea plantation) and 5 days relaxing in the Maldives. Truly amazing holiday - perfect!

7 days in Sri Lanka sightseeing (temples, ruins, elephants, tea plantation) and 5 days relaxing in the Maldives. Truly amazing holiday - perfect!

Rating for tour operator:

Experience Travel Group are really professional, friendly, knowledgeable and helpful

Experience Travel Group responded to this review on 20 Apr 2017:

Dear Caroline,

That's so great to hear! Thank you so much for taking the time to post this review.

All the best,

Melissa Nicholas
Director

Experience Travel Group by Seavixen, 18 Apr 2017
Holiday Rating:

Sri Lanka at its best

We spent a month in the country visiting historic sites and national parks many not usually visited. People were friendly and helpful throughout

We spent a month in the country visiting historic sites and national parks many not usually visited. People were friendly and helpful throughout

Rating for tour operator:

Got most things right

Experience Travel Group responded to this review on 18 Apr 2017:

Dear Alan,

Thank you for taking the time to post this review. I'm very glad to hear that you had a successful month-long trip. We'll be contacting you to find out what we could have done better to get an excellent rating from you.

Kind regards,

Sam
Experience Travel Group

Sri Lanka Laid Back - Deluxe by B and B, 7 Apr 2017
Holiday Rating:

What an experience !

Wherever we travel I have always not wanted to be labelled a tourist I know this is an illusion but by choosing a small travel company we ' senior ' travellers felt privelidged not to be transported everywhere in a large coach and benefit from the personal attentions of an excellent driver I would call a companion We appreciated the small ' boutique ' places we stayed in as well as the final luxury of the Amangalla Sri Lanka is a gentler ...

Wherever we travel I have always not wanted to be labelled a tourist I know this is an illusion but by choosing a small travel company we ' senior ' travellers felt privelidged not to be transported everywhere in a large coach and benefit from the personal attentions of an excellent driver I would call a companion We appreciated the small ' boutique ' places we stayed in as well as the final luxury of the Amangalla Sri Lanka is a gentler India , lush and fertile and very beautiful We found the heat and humidity at times oppressive but most places had air conditioning The mud hut was certainly an unforgettable experience , sitting on the outside latrine one morning a startlingly yellow golden oriel perched right in front of me A bird watchers delight ! Lots of tea , coconut , smiles and laughter A holiday to remember M

Rating for tour operator:

We initially visited the small office in Clapham and immediately felt we were in good hands A bit of tweaking here and there , we were in desperate need of a gentle programme and ruled out too much organised activity We had time to just observe and notice the little things with our eyes open wide

Experience Travel Group responded to this review on 10 Apr 2017:

Dear Barbara,

What a lovely review! That really captures what travel is all about - time to notice and observe the little things... We appreciate your taking the time to post this review and we look forward to seeing you again.

Kind regards,

Sam
Co-founder & MD

Experience Travel Group by Janerps , 5 Apr 2017
Holiday Rating:

Exploring Sri Lanka and Kerala

A myriad of experiences that exceeded our expectations

A myriad of experiences that exceeded our expectations

Rating for tour operator:

We were looked after from start to finish and as a result felt relaxed from beginning to end to enjoy each and every minute

Experience Travel Group responded to this review on 05 Apr 2017:

Dear Jane,

That's fantastic to hear. Thank you for taking the time to post this review and we'll look forward to hearing from you in the future.

Kind regards,

Melissa
Co-founder & Director

Experience Travel Group by JudyG, 4 Apr 2017
Holiday Rating:

Tour of Sri Lanka

14 nights visiting the cultural triangle, the hill country, Uda Walawe, Galle and Colombo with a private guide and driver. We stayed at lovely small hotels and also camped for the safari. It was one of the best trips we have ever done .

14 nights visiting the cultural triangle, the hill country, Uda Walawe, Galle and Colombo with a private guide and driver. We stayed at lovely small hotels and also camped for the safari. It was one of the best trips we have ever done .

Rating for tour operator:

Experience Travel were very efficient and took care to make sure we did exactly what we wanted to do. They gave us excellent advice and suggestions and booked some lovely hotels. The driver and guide we had was excellent . Great service from an excellent tour operator.

Experience Travel Group responded to this review on 05 Apr 2017:

Dear Judy,

We're always really happy to have a trip described as one of the 'the best you have ever done'! Really makes our job for worth while. Thank you for taking the time to post this review and we hope to hear from you again.

Kind regards,

Sam
Co-founder & MD

Cambodia and Vietnam Classic by John H, 29 Mar 2017
Holiday Rating:

Geat Experience, Great Tours, great Guides.

A wonderful two weeks visiting S. Vietnam, the temples of Siem Reap, N.Vietnam followed by a short break in Hoi An. Well organised by Experience Travel Group.

A wonderful two weeks visiting S. Vietnam, the temples of Siem Reap, N.Vietnam followed by a short break in Hoi An. Well organised by Experience Travel Group.

Rating for tour operator:

From start to finish, a very detailed and thought out holiday. Loads of information provided beforehand with plenty of timely reminders and confirmations. Well done ETG.

Experience Travel Group responded to this review on 29 Mar 2017:

Dear John,

Great to hear! Thank you so much for taking the time to write this review. It really is so much appreciated and always great to hear about a great holiday.

We very much hope to hear from you again!

Best,

Sam Clark
Co-founder & MD