AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 822
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 864
Reviews Accepted: 863
Reviews Rejected: 1
863 reviews
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Classic Vietnam Explorer by No thank you., 29 Nov 2023
Holiday Rating:

Lone travelling with complete assurance.

A trip to Vietnam and Cambodia- to listen and learn about the history and culture.

A trip to Vietnam and Cambodia- to listen and learn about the history and culture.

Rating for tour operator:

ETG - a company which provides bespoke travel itineraries par excellence.

Experience Travel Group responded to this review on 14 Dec 2023:

Hi Sue,

Thank you for your feedback. As always, it was a pleasure to organise this trip with you! I'm so pleased you enjoyed exploring Vietnam!

We always love getting your photos through when you travel with us, and it looks like you had a great trip.

Thanks,
James

Experience Travel Group by PandY, 29 Nov 2023
Holiday Rating:

Beautiful Oman

12 night stay incorporating the capital Muscat and then in the high mountains of Jabal Akhdar. During this time we visited historical sites, swam in a Wadi, watched dolphins in Gulf of Oman and visited modern buildings such as Grand Mosque and Opera House Muscat

12 night stay incorporating the capital Muscat and then in the high mountains of Jabal Akhdar. During this time we visited historical sites, swam in a Wadi, watched dolphins in Gulf of Oman and visited modern buildings such as Grand Mosque and Opera House Muscat

Rating for tour operator:

This was our 5th trip with ETG and they have always been friendly, efficient and professional. The trips they provide have always given us a great insight into the country we are visiting and enable us to meet the “real” people/places rather than the usual tourist spots

Experience Travel Group responded to this review on 14 Dec 2023:

Hi Paul,

Thanks so much for your feedback, sounds like you had a wonderful time in Oman. It is such a diverse and interesting country.

I’m glad you enjoyed your 5th trip with us- I’m sure, we can make your 6th even more special!

Thanks,
Sara

Experience Travel Group by Mongoose, 15 Nov 2023
Holiday Rating:

A glimpse of Bali

We had a brief trip to Bali and felt transported to another world. We were captivated by the peace and tranquillity of the rice fields, fascinated by the richness of the vegetation and adherence to ancient traditions in the villages we visited.

We had a brief trip to Bali and felt transported to another world. We were captivated by the peace and tranquillity of the rice fields, fascinated by the richness of the vegetation and adherence to ancient traditions in the villages we visited.

Rating for tour operator:

It was my second holiday with Experience Travel Group .They are knowledgeable about the countries , worked hard to meet our needs and provide flexibility and communicated clearly and efficiently.

Experience Travel Group responded to this review on 29 Nov 2023:

Hi Alice

Delighted you had such a great time in Bali. Look forward to speaking again soon.

James & the ETG Team

Borneo Adventure by HPN , 7 Nov 2023
Holiday Rating:

Borneo trip exceeds expectations

Visiting Borneo and particularly seeing orangutans in the wild was on our ‘bucket list’ . We knew there was no guarantees but we had our first wild orangutan sighting on day 1 - a mother and baby- and it just got better.

Visiting Borneo and particularly seeing orangutans in the wild was on our ‘bucket list’ . We knew there was no guarantees but we had our first wild orangutan sighting on day 1 - a mother and baby- and it just got better.

Rating for tour operator:

Experience Travel listened to what we wanted and matched our needs with a holiday that exceeded our expectations.

Experience Travel Group responded to this review on 07 Nov 2023:

Hi Heather

Delighted you had a great trip and got to see orangutans in the wild!

All the best,

James & The ETG Team

Experience Travel Group by HJ, 15 Oct 2023
Holiday Rating:

An Amazing Indian Adventure

A great 2 weeks on the amazing Golden Triangle. The driver, Gurpreet made my holiday a breeze!

A great 2 weeks on the amazing Golden Triangle. The driver, Gurpreet made my holiday a breeze!

Rating for tour operator:

Great service.

Experience Travel Group responded to this review on 16 Oct 2023:

I am delighted you had such an amazing time Hayley! A great driver is so important to get the most out of your trip. We've passed on your praise to Gurpreet.
Thank you from Sara and the ETG team

Experience Travel Group responded to this review on 16 Oct 2023:

Thank you Hayley

Experience Travel Group by Jo, 14 Oct 2023
Holiday Rating:

Perfect from start to finish

We had the best week in Oman. It was our first visit and the first time we’d done an organised private tour, so we weren’t entirely sure what to expect (although all documentation and communication was very clear and informative), but it was superb, exactly what we wanted.

We had the best week in Oman. It was our first visit and the first time we’d done an organised private tour, so we weren’t entirely sure what to expect (although all documentation and communication was very clear and informative), but it was superb, exactly what we wanted.

Rating for tour operator:

Very helpful and informative, tailored our trip based on our preferences and always offered useful suggestions

Experience Travel Group responded to this review on 15 Oct 2023:

Hi Jo

Delighted you had such a great trip in Oman. What a wonderful country.

All the best,

James & Team ETG

Experience Travel Group by Chrissiemitch, 12 Oct 2023
Holiday Rating:

An experience of a lifetime

With the help of our excellent driver / guide we were able to see beautiful parts of Sri Lanka and experience different aspects of life with locals in a very unique way. The accommodation we stayed at were all different but all excellent as were the staff.

With the help of our excellent driver / guide we were able to see beautiful parts of Sri Lanka and experience different aspects of life with locals in a very unique way. The accommodation we stayed at were all different but all excellent as were the staff.

Rating for tour operator:

Nothing was ever too much trouble. Excellent suggestions made.

Experience Travel Group responded to this review on 15 Oct 2023:

Hi Chrissy

Great to hear you and Vic had another great trip with us.

All the best,

James & ETG

Classic Family Sri Lanka by Lizzie, 25 Sep 2023
Holiday Rating:

Experience Travel Group did a fantastic job

12 day holiday in Sri Lanka, staying in 4 very different places, incorprating beach, jungle and elelpants, cultural sights and live Cricket test match in Colombo

12 day holiday in Sri Lanka, staying in 4 very different places, incorprating beach, jungle and elelpants, cultural sights and live Cricket test match in Colombo

Rating for tour operator:

Lola at ETG is so efficient and knowledgeable about Sri Lanka and she really listened to what we wanted in terms of our interests and budget

Experience Travel Group responded to this review on 26 Sep 2023:

Dear Lizzie, thank you so much for your lovely feedback! We look forward to many more holiday planning conversations together!

Experience Travel Group by Travelling Norm, 10 Sep 2023
Holiday Rating:

well organised with a very interesting itinerary supported by caring, knowledgeable and professional staff

our second trip to Sri Lanka. This time to the north to get a better understanding of the country both at a cultural as well as a personal level. Excellent smaller and interesting hotels staffed by real and attentive staff.

our second trip to Sri Lanka. This time to the north to get a better understanding of the country both at a cultural as well as a personal level. Excellent smaller and interesting hotels staffed by real and attentive staff.

Rating for tour operator:

Flexible to provide a life experience and comfort. Great support on a day by day basis with our guide Chami whose experience, professionalism and humour were appreciated.

Experience Travel Group responded to this review on 18 Sep 2023:

Hey Norman

Thank you so much for your feedback.

It is so lovely that you and Sue were able to get back to Sri Lanka again, and in particular, be reunited with your lovely guide Chami!

From Holly & Team ETG

Sri Lanka's Adventurous North by Meg, 31 Aug 2023
Holiday Rating:

A fantastic family holiday where we all learnt something new

14 day tour of Sri Lanka with a family of 5 (3 teenage girls) Culture, nature, safari, beach

14 day tour of Sri Lanka with a family of 5 (3 teenage girls) Culture, nature, safari, beach

Rating for tour operator:

Fantastic tailored service. Impeccable organisation. Good pricing. Always available to speak to

Experience Travel Group responded to this review on 06 Sep 2023:

Hi Megan

Delighted you guys had a great trip. Thanks so much for the detailed feedback and lovely review.

All the best,

James and Team ETG.