AITO: The Association of Independent Tour Operators
Eastravel

Eastravel Traveller Reviews

Reviews of Eastravel

Overall Company Rating
100%
Excellent 206
Good 4
Average 0
Poor 0
Terrible 0
Reviews Submitted: 210
Reviews Accepted: 210
Reviews Rejected: 0
210 reviews
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China Grand Tour by Suffolkpigpen, 21 Jun 2019
Holiday Rating:

Amazing China

Our trip to China was to be our retirement holiday of a lifetime so we wanted 2 – 3 weeks that would truly immerse us in the culture and history of the Country and its people. Planning started 18 months in advance but none of the brochures from the specialist companies offered quite what we wanted so we started to wonder if we could afford a bespoke service on our budget. We contacted Eastravel knowing that they specialise in Asia but not ...

Our trip to China was to be our retirement holiday of a lifetime so we wanted 2 – 3 weeks that would truly immerse us in the culture and history of the Country and its people. Planning started 18 months in advance but none of the brochures from the specialist companies offered quite what we wanted so we started to wonder if we could afford a bespoke service on our budget. We contacted Eastravel knowing that they specialise in Asia but not really believing that we could get a one to one tour for what we could afford. However, Dorothy Heng totally understood what we wanted to achieve and arranged the perfect experience for us. When we ‘discovered’ Zhangjiajie less than four months before we were due to fly and wanted to rearrange half of our tour, Dorothy took this in her stride, cancelling and rebooking hotels and all of the other arrangements. A tour guide met us at every location and each one spoke good to excellent English. We had a complete range of hotels, as requested, from a new five star hotel to a 200 year old charismatic, traditional hotel in the Beijing Hutongs with a rural, boutique hotel converted from traditional farm buildings on the way.

Rating for tour operator:

We cannot recommend Eastravel highly enough. We are a discerning couple who know what we want and Eastravel delivered this in spades. I would not hesitate to use their quality service again.

Eastravel responded to this review on 24 Jun 2019:

Thank you very much for this excellent feedback.

Borneo Wildlife Safari by Traveladdict, 18 May 2019
Holiday Rating:

Borneo adventure

We had a fabulous time in borneo and travelled around different areas. Everything ran very smoothly.

We had a fabulous time in borneo and travelled around different areas. Everything ran very smoothly.

Rating for tour operator:

All organised very well, all questions answered quickly and always available on the phone when requirex

North Vietnam Outback Tour by NBC , 15 May 2019
Holiday Rating:

Vietnam & Cambodia adventure

Visiting multiple destinations in North Vietnam, four days in Siem Reap and eight days in Con Dao Islands returning to UK via Saigon.

Visiting multiple destinations in North Vietnam, four days in Siem Reap and eight days in Con Dao Islands returning to UK via Saigon.

Rating for tour operator:

Eastravel are the perfect specialist TO. A small friendly company very knowledgable and efficient. They helped us create our dream visit to Vietnam & Cambodia. Documents were clear and the complicated itinerary was tailor made for us. Our fabulous three week holiday adventure went almost exactly to plan. I highly recommend Eastravel.

Eastravel responded to this review on 17 May 2019:

Thank you for the lovely feedback. It is much appreciated, and I am glad you had such a nice holiday. Do let us know when you are ready to start planning your next adventure.

Eastravel by Bali / Singapore experince, 11 May 2019
Holiday Rating:

Bali / Singapore experience

This holiday involved a 12 stay in 3 different areas of Bali and a final 4 day stay in Singapore. The link agents in Bali in Bali were Panorama, we were met in Bali by local rep, who advised us to take a look at a couple of places before we arrived at our hotel which we reluctantly did, due to long flight travel from U.K. to Bali I felt he was keen for us to spend some money at a couple of tourist attractions like local sherong factory and silver ...

This holiday involved a 12 stay in 3 different areas of Bali and a final 4 day stay in Singapore. The link agents in Bali in Bali were Panorama, we were met in Bali by local rep, who advised us to take a look at a couple of places before we arrived at our hotel which we reluctantly did, due to long flight travel from U.K. to Bali I felt he was keen for us to spend some money at a couple of tourist attractions like local sherong factory and silver factory. I'm sure he wanted to share local crafts whilst on route to hotel. The locations we stayed at were excellent our favourite location was Gill Meno which was superb experience. We undertook to organised trips with local hosts Panorama, but were good the representatives were very good Particularly Sanglah whose knowledge of traditions and history of temples was very impressive tour B. The only disappointment with tour A was we were expected to access the temple fountain where tourists were given opportunity of entering the temple of youth for the ritual of bathing and washing we advised that we could not undertake this and would need this would need to be arranged separately

Rating for tour operator:

Eastravel coordinated everything excellently from UK and details of locations and hotel standards were spot on. We enjoyed Gili Meno stay particularly which Cathy recommended to us. Thumbs up Cathy excellent location

Self drive tour of Malaysia by Dave E, 29 Mar 2019
Holiday Rating:

Singapore & Malaysia

This holiday was to both revisit after living and working there for 2 years some 50 years ago as a single man and to gain new experiences both myself and my wife.

This holiday was to both revisit after living and working there for 2 years some 50 years ago as a single man and to gain new experiences both myself and my wife.

Rating for tour operator:

Eastravel knew exactly what was required from the outset and were extremely professional and knowledgeable when putting together this bespoke itinerary.

Eastravel responded to this review on 29 Mar 2019:

Thank you for an excellent feedback. We are glad to have played a part in this "down memory lane" trip.

Eastravel by Vietnam warrior , 26 Mar 2019
Holiday Rating:

Vietnam reccie

Went to Hoi An for 3 weeks with a view to relocation. East travel source the hotel (Emotion Villas) and ain’t travel (Cathay Pacific). Not happy with the flight operator but everything else was perfect and no doubt we will be moving there early next year.

Went to Hoi An for 3 weeks with a view to relocation. East travel source the hotel (Emotion Villas) and ain’t travel (Cathay Pacific). Not happy with the flight operator but everything else was perfect and no doubt we will be moving there early next year.

Rating for tour operator:

Tour operator have used several times. They are extremely helpful and work very hard to provide you with exactly what you want. Would not hesitate in using again and again.

Kerala Holidays by Ginny, 15 Mar 2019
Holiday Rating:

Kerala delights

Wonderful experience, exciting food and a chance to meet the very friendly Indian people .

Wonderful experience, exciting food and a chance to meet the very friendly Indian people .

Rating for tour operator:

A great holiday package which included some wonderful places to stay.Excellent driver who accompanied us on our travels and made interesting suggestions which made our holiday special.

Kerala Holidays by Ginny, 15 Mar 2019
Holiday Rating:

Kerala delights

Wonderful experience, exciting food and a chance to meet the very friendly Indian people .

Wonderful experience, exciting food and a chance to meet the very friendly Indian people .

Rating for tour operator:

A great holiday package which included some wonderful places to stay.Excellent driver who accompanied us on our travels and made interesting suggestions which made our holiday special.

Elephant Hills Jungle Safari by Mike K, 9 Mar 2019
Holiday Rating:

Magical Thailand tour

We took an accompanied tour from Bangkok around central Thailand and up to Chiang Mai, then headed South to Kao Sok national park and Elephant Hills, finishing with a few days on the beach in Phuket

We took an accompanied tour from Bangkok around central Thailand and up to Chiang Mai, then headed South to Kao Sok national park and Elephant Hills, finishing with a few days on the beach in Phuket

Rating for tour operator:

Eastravel were super-helpful from our first contact, answered all our many queries and were even available for advice while we were on the trip

Eastravel responded to this review on 18 Mar 2019:

Thank you for an excellent feedback

North to South Vietnam tour by Russ, 8 Mar 2019
Holiday Rating:

Fantastic trip

We enjoyed every minute of a very well organised trip which gave us plenty of sightseeing and also time to sit and enjoy the great hotels and pools. So much to see with good guides explaining it all . All transfers were prompt.

We enjoyed every minute of a very well organised trip which gave us plenty of sightseeing and also time to sit and enjoy the great hotels and pools. So much to see with good guides explaining it all . All transfers were prompt.

Rating for tour operator:

Trip was organised so well by Cathy of East Travel who listened to what we wanted and arranged it all very well. She told all the hotels that the trip was for our Golden Wedding and there all gave us roses on the bed, champagne and cakes!!!

Eastravel responded to this review on 08 Mar 2019:

We are pleased to hear that you had such a lovely holiday celebrating your anniversary. Thank you for the great feedback and we look forward to helping you plan your next holiday. It's always a pleasure!