AITO: The Association of Independent Tour Operators
EASTRAVEL

EASTRAVEL Traveller Reviews

Reviews of EASTRAVEL

Overall Company Rating
100%
Excellent 235
Good 4
Average 0
Poor 0
Terrible 0
Reviews Submitted: 239
Reviews Accepted: 239
Reviews Rejected: 0
239 reviews
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EASTRAVEL by Holbrook cool cats, 28 Mar 2026
Holiday Rating:

Fantastic trip!

9 week tour of NZ and South/East Australia. Organised brilliantly by Eastravel. Wonderful experience from start to finish.

9 week tour of NZ and South/East Australia. Organised brilliantly by Eastravel. Wonderful experience from start to finish.

Rating for tour operator:

We had great support from Eastravel from the time we first discussed our requirements and then continuously until we returned home. Dorothy organised a superb trip, everything worked brilliantly and it was clear the trip had been organised with great care and expertise.

EASTRAVEL by Andrew & Carol, 26 Mar 2026
Holiday Rating:

Fabulous time exploring Hong Kong, Vietnam & Cambodia

Wonderful well organised adventure exploring Hong Kong, Vietnam & Cambodia which included visiting historical sites, nature and cultural aspects. Staying in some fabulous hotels and enjoying wonderful food

Wonderful well organised adventure exploring Hong Kong, Vietnam & Cambodia which included visiting historical sites, nature and cultural aspects. Staying in some fabulous hotels and enjoying wonderful food

Rating for tour operator:

East travel listen to what you require from your holiday and supply an initial tailor made itinerary which you can change with them so it totally meets your requirements. They ensure you are able to contact them at any point if you have any concerns and provided local contact details of companies for the countries we are visiting

EASTRAVEL by Jane, 23 Mar 2026
Holiday Rating:

Brilliant tour of Indochina with Eastravel

We have just returned from a brilliant 6 week tour of Indochina, organised by Dorothy of Eastravel. During the trip we visited Thailand, Laos, Cambodia and Vietnam and ended with an extra week at the beach in Phuket due to flight cancellations in the Middle East. The whole trip was amazing, including visiting the temples in Cambodia, cruising down the Mekong River in Laos, and visiting many rural villages to experience local culture. Would ...

We have just returned from a brilliant 6 week tour of Indochina, organised by Dorothy of Eastravel. During the trip we visited Thailand, Laos, Cambodia and Vietnam and ended with an extra week at the beach in Phuket due to flight cancellations in the Middle East. The whole trip was amazing, including visiting the temples in Cambodia, cruising down the Mekong River in Laos, and visiting many rural villages to experience local culture. Would love to do it all again.

Rating for tour operator:

Dorothy, I would just like to thank you again for all the time and effort you put into planning, arranging and re-arranging our brilliant holiday. Everything went like clockwork (apart from the end of course). We loved all of the accommodation you chose for us and the trip included a perfect mix of culture, nature, scenery and relaxation. I would like to mention Mekong Home in Ben Tre, I know this is somewhere you don’t normally deal with, but we loved it and the meals were really good. Perfect for anyone who wants to escape for a peaceful couple of days in the countryside. The guides and drivers were all exceptional. In particular, Ko, our guide in Laos from Pakse to the Cambodia border, who as well as being very knowledgeable and friendly, was always making us laugh with his funny stories during the drives. Also Nut Dor, our Cambodian guide, who was very polite, kind and thoughtful and gave us so much information on all the places we visited, I just don’t know how he did it. A final mention goes to our driver in Cambodia (don’t know his name), who as well as being an excellent driver, was just such a lovely person, always ready with the cold water and refreshing towels when we returned from sightseeing. The nicest driver we have ever had anywhere. We even enjoyed the unplanned week at the beach in Phuket. As I said at the time, we would never normally have a beach holiday, but I think it might have won us round. We had a very stressful 24 hours before this and your help in sorting everything was very much appreciated.

EASTRAVEL responded to this review on 23 Mar 2026:

Dear Jane, Thank you for your informative feedback of your Indochina tour. We are very pleased that you enjoyed the trip despite the necessary changes due to the Middle East crisis. We will pass on your positive feedback to our friendly and knowledgeable guides. We look forward to organising more memorable holidays for you.

EASTRAVEL by DavidB, 10 Mar 2026
Holiday Rating:

Fantastic curated trip to Malaysia and Singapore

Once again we used Eastravel for our 3 week trip to Malaysia And once again Dorothy and her team came up top class Everything worked like clockwork but as in any logistical operation there are small problems The beauty of using Eastravel is that they are overcome with no fuss and no lessening of the enjoyment You can’t put your travel plans in better hands !!!

Once again we used Eastravel for our 3 week trip to Malaysia And once again Dorothy and her team came up top class Everything worked like clockwork but as in any logistical operation there are small problems The beauty of using Eastravel is that they are overcome with no fuss and no lessening of the enjoyment You can’t put your travel plans in better hands !!!

Rating for tour operator:

What is there to say ? Frankly outstanding

EASTRAVEL by Horse, 26 Feb 2026
Holiday Rating:

Australia & New Zealand

After a couple of weeks in Phuket we flew to Perth to spend a few days enjoying the city and surrounds with our niece and nephew who live there. We stayed at the Duxton Hotel which was very comfortable and within easy walking distance of the city and the riverside waterfront. Kings Park & Botanic Garden is a wonderfully kept place, like the rest of Perth, and Fremantle is a lovely, coastal town a short train ride out of the city. We then had ...

After a couple of weeks in Phuket we flew to Perth to spend a few days enjoying the city and surrounds with our niece and nephew who live there. We stayed at the Duxton Hotel which was very comfortable and within easy walking distance of the city and the riverside waterfront. Kings Park & Botanic Garden is a wonderfully kept place, like the rest of Perth, and Fremantle is a lovely, coastal town a short train ride out of the city. We then had a longer train ride on the Indian Pacific to Adelaide. This was huge fun and we enjoyed meeting fellow travellers and superb hospitality along the way. The stop at Kalgoorlie early on the first morning afforded a visit to its Super Pit which was quite amazing. We rejoined the 1km long train and headed onwards and across the Nullarbor Plain which took the best part of a day with kangaroos leaping alongside through the windows of the viewing car. We arrived into Adelaide on the Monday evening having left Perth on the Saturday afternoon. We had private arrangements for our two weeks or so in Adelaide, spending some time with friends and taking in some Ashes cricket. We returned to Phuket for Christmas before heading back to Sydney to stay with friends for New Year celebrations and then some further torment at the final Ashes Test Match at the SCG. We then flew to Queenstown in New Zealand for a few days before driving our hire car north through the south island via stays at Mount Cook and Canterbury.. Eastravel arranged a fly/cruise into Milford Sound whilst we were in Queensland. Just do it if you get the chance - an amazing day. The helicopter trip up onto the glacier on Mount Cook was also a stunning way to spend a morning and we were blessed with incredible weather. Just do that as well if you get the opportunity! From Canterbury we caught the excellent coastal train up to Picton where we transferred onto the ferry for Wellington where we stayed for a few days before taking delivery of another hire car and heading up to the art-deco town of Napier in wine country. After a couple of days we moved onto Rotorua where terrible weather kept us fairly close to our hotel. We left Rotorua and visited the Hobbiton/Lord of the Rings experience near Matamata. This was huge fun and brilliantly organised and run and definitely worth doing even if you are not fully invested in the LoTR like I am but my wife is and was very thrilled with it all. We spent a night in Auckland at the excellent Britomart Hotel before driving further north to the Bay of Islands area which is another wonderful part of a lovely country. We drove up to Cape Reina, the northernmost tip of NZ. The expansive views of the Pacific rollers from the Cape Reina lighthouse were breathtaking with Chile a few thousand miles over the horizon. Back to the very comfortable Park Hyatt in Auckland for our final night in New Zealand before catching the evening Emirates flight to Dubai and back to UK.

Rating for tour operator:

Dorothy at Eastravel organised all our flights, hotels in Perth, Indian Pacific train and all arrangements in New Zealand tailored to our requirements. We are long standing customers of Eastravel and Dorothy knows what we like and always deliver. This wonderful trip was no exception. Thank you.

EASTRAVEL by Lolly, 6 Feb 2026
Holiday Rating:

Amazing trip

We had 2 weeks in Thailand, visiting Bangkok, Kanchanaburi, Ao Nang and Koh Lanta. We had a wonderful time exploring and experiencing the culture.

We had 2 weeks in Thailand, visiting Bangkok, Kanchanaburi, Ao Nang and Koh Lanta. We had a wonderful time exploring and experiencing the culture.

Rating for tour operator:

I couldn't rate our travel operator more highly. Our trip was organised by Dorothy Heng, she did an excellent job choosing hotel accommodation and transport between locations, everything ran seamlessly.

Oman Self Drive Itinerary by Dd, 29 Jan 2026
Holiday Rating:

Well organised thoughtful itinerary

Our trip to Oman organised by East Travel was amazing, We visited Muscat Nizwa a desert camp, coat and the mountains in a well put together 10 day trip. The scenery is spectacular, we saw all the highlights and standard of accommodation is good.

Our trip to Oman organised by East Travel was amazing, We visited Muscat Nizwa a desert camp, coat and the mountains in a well put together 10 day trip. The scenery is spectacular, we saw all the highlights and standard of accommodation is good.

Rating for tour operator:

We booked through Eastravel, AITO ref 5172. Dorothy was very knowledgeable about the area and we felt our requirements were really listened to and reflected in the itinerary. We were given a lot of information about places to visit en route to the different areas that we stayed and a personal contact number for any issues. Also reminders before we went about airline check in before we left and nothing was too much trouble when we had questions.. We will definitely be booking trips to other countries with them

EASTRAVEL responded to this review on 29 Jan 2026:

Thank you for your feedback. We are so pleased to hear that you enjoyed your trip to Oman. The Omani people are friendly and hospitable. A great destination for everyone.

EASTRAVEL by Hels, 27 Jan 2026
Holiday Rating:

fulfilling

Our holiday to Thailand was the perfect balance of visiting interesting places, learning the history and culture, mixed with enough time to relax and soak up up the atmosphere of where we were staying.

Our holiday to Thailand was the perfect balance of visiting interesting places, learning the history and culture, mixed with enough time to relax and soak up up the atmosphere of where we were staying.

Rating for tour operator:

transfers and tour guides were prompt, friendly and knowledgeable. It felt like they tailored the visits to what they felt we would interested in.

Northern India Explorer by John H, 18 Nov 2025
Holiday Rating:

Fantastic experience

Fitted in a lot of travel in the Golden Triangle, Varanasi and Lucknow in the first 12 days followed by a few days of relaxation in Kerala.

Fitted in a lot of travel in the Golden Triangle, Varanasi and Lucknow in the first 12 days followed by a few days of relaxation in Kerala.

Rating for tour operator:

Our flight home was changed just before leaving but all was re-arranged seamlessly by the excellent team at East Travel. All arrangements were organised like clockwork. Agents, guides and drivers supplied by Travel Spirit were first class.

South India Temple Tour by Kevin, 27 Apr 2025
Holiday Rating:

19 day tour of South India

Our tour was designed to give us a flavour of life in South India starting from Bangalore and concluding in Chennai. The tour took in the major cities and their historical sites, wildlife and culture.

Our tour was designed to give us a flavour of life in South India starting from Bangalore and concluding in Chennai. The tour took in the major cities and their historical sites, wildlife and culture.

Rating for tour operator:

This is our third experience of a tailor-made tour with with Eastravel. They lived up to our expectations in terms of communications, efficiency and flexibility.