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Eastravel

Eastravel Traveller Reviews

Reviews of Eastravel

Overall Company Rating
99%
Excellent 160
Good 4
Average 0
Poor 0
Terrible 0
Reviews Submitted: 164
Reviews Accepted: 164
Reviews Rejected: 0
164 reviews
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Eastravel by Gardengirl, 25 Sep 2020
Holiday Rating:

It didn’t happen

Unfortunately our holiday of a lifetime didn’t happen.

Unfortunately our holiday of a lifetime didn’t happen.

Rating for tour operator:

East Travel have been wonderful over the last year advising us and organising our perfect itinerary. Unfortunate,y due to COVID-19 it had to be cancelled. Dorothy at East Travel Has been able to secure us a full refund in record time. We are so grateful as we expected to lose our whole deposit. We have no hesitation in recommending this firm and will definitely go back to them when times are more settled.

Eastravel responded to this review on 25 Sep 2020:

As soon as travel is possible, we hope to take you to New Zealand for your dream holiday.

Borneo Beach and Wildlife Safari by Hobberty, 11 Aug 2020
Holiday Rating:

It was due to be amazing!

Unfortunately we were unable to travel to Borneo due to the pandemic, but it was an amazing itinerary and we hope to go in the future.

Unfortunately we were unable to travel to Borneo due to the pandemic, but it was an amazing itinerary and we hope to go in the future.

Rating for tour operator:

Dorothy Heng and her team at East Travel have been brilliant in securing us a full refund of monies paid, and have been in regular contact throughout, we were due to travel early July. We could not have asked for better service, East Travel have been extremely efficient, helpful and very willing to go out of their way to arrange exactly what we asked for, we can't recommend them highly enough.

India Golden Triangle Tour by Leay tours, 25 Apr 2020
Holiday Rating:

Golden Triangle + more

Group of 7 on an organised tour, based around our agenda / wish list, Which was timed to co-inside with the Holi Festival. our route was Delhi - Agra - Ranthambore (tiger reserve) Jaipur (incl visits to Elefantastic & the Monkey Temple & to celebrate the Holi Festival) Udaipur - for Palaces/Temples/Lakes Aurangabad - for The Ellora Caves (unfortunately - we were unable to go to The Ajanta Caves - due to India Government closing all attractions ...

Group of 7 on an organised tour, based around our agenda / wish list, Which was timed to co-inside with the Holi Festival. our route was Delhi - Agra - Ranthambore (tiger reserve) Jaipur (incl visits to Elefantastic & the Monkey Temple & to celebrate the Holi Festival) Udaipur - for Palaces/Temples/Lakes Aurangabad - for The Ellora Caves (unfortunately - we were unable to go to The Ajanta Caves - due to India Government closing all attractions due to the Corona Virus ) Then internal flight to Mumbai for our flight home.

Rating for tour operator:

Had previously been on a group trip to China with Eastravel, Ipswich - as that was so well organised, we contacted Dorothy again, to arrange our Indian adventure. Everything was again superb, great hotels/guides/transfers -perfect However, you only get to see how good a company is, is when things don't go so well! Firstly, we all meet up to check in for our Flight - had problems...……….. Dorothy, to the rescue! (late one evening) Secondly - CORONA VIRUS - flight home cancelled by BA …… Dorothy to the rescue AGAIN! Worked overtime to get us all home on alternative flights (incl. finding us hotel rooms at Mumbai Airport - so that we didn't have to wait 16hrs at the airport) Will certainly be using EASTRAVEL for our next big trip.

Eastravel responded to this review on 25 Apr 2020:

Happy days will be here again. Dream today, Travel tomorrow.

Eastravel by Leay tours, 25 Apr 2020
Holiday Rating:

Golden Triangle + more

Group of 7 on an organised tour, based around our agenda / wish list, Which was timed to co-inside with the Holi Festival. our route was Delhi - Agra - Ranthambore (tiger reserve) Jaipur (incl visits to Elefantastic & the Monkey Temple & to celebrate the Holi Festival) Udaipur - for Palaces/Temples/Lakes Aurangabad - for The Ellora Caves (unfortunately - we were unable to go to The Ajanta Caves - due to India Government closing all attractions ...

Group of 7 on an organised tour, based around our agenda / wish list, Which was timed to co-inside with the Holi Festival. our route was Delhi - Agra - Ranthambore (tiger reserve) Jaipur (incl visits to Elefantastic & the Monkey Temple & to celebrate the Holi Festival) Udaipur - for Palaces/Temples/Lakes Aurangabad - for The Ellora Caves (unfortunately - we were unable to go to The Ajanta Caves - due to India Government closing all attractions due to the Corona Virus ) Then internal flight to Mumbai for our flight home.

Rating for tour operator:

Had previously been on a group trip to China with Eastravel, Ipswich - as that was so well organised, we contacted Dorothy again, to arrange our Indian adventure. Everything was again superb, great hotels/guides/transfers -perfect However, you only get to see how good a company is, is when things don't go so well! Firstly, we all meet up to check in for our Flight - had problems...……….. Dorothy, to the rescue! (late one evening) Secondly - CORONA VIRUS - flight home cancelled by BA …… Dorothy to the rescue AGAIN! Worked overtime to get us all home on alternative flights (incl. finding us hotel rooms at Mumbai Airport - so that we didn't have to wait 16hrs at the airport) Will certainly be using EASTRAVEL for our next big trip.

India Golden Triangle Tour by Leay tours, 25 Apr 2020
Holiday Rating:

Golden Triangle + more

Group of 7 on an organised tour, based around our agenda / wish list, Which was timed to co-inside with the Holi Festival. our route was Delhi - Agra - Ranthambore (tiger reserve) Jaipur (incl visits to Elefantastic & the Monkey Temple & to celebrate the Holi Festival) Udaipur - for Palaces/Temples/Lakes Aurangabad - for The Ellora Caves (unfortunately - we were unable to go to The Ajanta Caves - due to India Government closing all attractions ...

Group of 7 on an organised tour, based around our agenda / wish list, Which was timed to co-inside with the Holi Festival. our route was Delhi - Agra - Ranthambore (tiger reserve) Jaipur (incl visits to Elefantastic & the Monkey Temple & to celebrate the Holi Festival) Udaipur - for Palaces/Temples/Lakes Aurangabad - for The Ellora Caves (unfortunately - we were unable to go to The Ajanta Caves - due to India Government closing all attractions due to the Corona Virus ) Then internal flight to Mumbai for our flight home.

Rating for tour operator:

Had previously been on a group trip to China with Eastravel, Ipswich - as that was so well organised, we contacted Dorothy again, to arrange our Indian adventure. Everything was again superb, great hotels/guides/transfers -perfect However, you only get to see how good a company is, is when things don't go so well! Firstly, we all meet up to check in for our Flight - had problems...……….. Dorothy, to the rescue! (late one evening) Secondly - CORONA VIRUS - flight home cancelled by BA …… Dorothy to the rescue AGAIN! Worked overtime to get us all home on alternative flights (incl. finding us hotel rooms at Mumbai Airport - so that we didn't have to wait 16hrs at the airport) Will certainly be using EASTRAVEL for our next big trip.

India Golden Triangle Tour by Nicola Hicks, 8 Apr 2020
Holiday Rating:

What an Experience!

What an experience. India heightens all your senses with its sights, its smells/aromas/, colour, food, and oh my goodness, the way they travel! We made memories we will never forget.

What an experience. India heightens all your senses with its sights, its smells/aromas/, colour, food, and oh my goodness, the way they travel! We made memories we will never forget.

Rating for tour operator:

Eastravel and in particular Dorothy and Angela organised the whole trio amazingly well. They looked after us even before we left by organising travel, visas etc and making sure we had everything we needed before we left. The Vamoos app is also fabulous. We were met at the airport when we arrived in Delhi and from that moment on were never left to flounder on our own. Timings were spot on with tour guides and mini buses always waiting for us. We were really looked after well. The hotels were also spot on. Our guides all spoke fluent English and responded to questions and requests. Atol stands out in particular as a fabulous guide. His knowledge, humour and engagement were faultless. As was our driver, Mr Singh who was with us from Delhi until we flew out of Jaipur. His driving skills were flawless and we felt safe with him at all times. Our next driver who was also Mr Singh! (we called him The Stig!) was more erratic to say the least and we didn't feel very safe in his hands. The last few days of our trip was when Coronavirus hit the world and everywhere started to go into lockdown, including India. At this point my husband and I decided we wanted to come home a day earlier than planned and Dorothy put all the stops out to make this happen. We cannot sing her praises highly enough. Not only did she organise the whole trip very very efficiently she also looked after us while we were out there and kept us safe at all times. She was available 24/7 via Whats App and responded to our every need. Thank you Eastravel.

Eastravel responded to this review on 27 Apr 2020:

Incredible India. What an experience! Glad you had a marvellous time and came home safely.

India Golden Triangle Tour by Leay tours, 7 Apr 2020
Holiday Rating:

Golden Triangle + more

Group of 7 on an organised tour, based around our agenda / wish list, Which was timed to co-inside with the Holi Festival. our route was Delhi - Agra - Ranthambore (tiger reserve) Jaipur (incl visits to Elefantastic & the Monkey Temple & to celebrate the Holi Festival) Udaipur - for Palaces/Temples/Lakes Aurangabad - for The Ellora Caves (unfortunately - we were unable to go to The Ajanta Caves - due to India Government closing all attractions ...

Group of 7 on an organised tour, based around our agenda / wish list, Which was timed to co-inside with the Holi Festival. our route was Delhi - Agra - Ranthambore (tiger reserve) Jaipur (incl visits to Elefantastic & the Monkey Temple & to celebrate the Holi Festival) Udaipur - for Palaces/Temples/Lakes Aurangabad - for The Ellora Caves (unfortunately - we were unable to go to The Ajanta Caves - due to India Government closing all attractions due to the Corona Virus ) Then internal flight to Mumbai for our flight home.

Rating for tour operator:

Had previously been on a group trip to China with Eastravel, Ipswich - as that was so well organised, we contacted Dorothy again, to arrange our Indian adventure. Everything was again superb, great hotels/guides/transfers -perfect However, you only get to see how good a company is, is when things don't go so well! Firstly, we all meet up to check in for our Flight - had problems...……….. Dorothy, to the rescue! (late one evening) Secondly - CORONA VIRUS - flight home cancelled by BA …… Dorothy to the rescue AGAIN! Worked overtime to get us all home on alternative flights (incl. finding us hotel rooms at Mumbai Airport - so that we didn't have to wait 16hrs at the airport) Will certainly be using EASTRAVEL for our next big trip.

Eastravel responded to this review on 25 Apr 2020:

A frantic search for alternative flights! We are glad we managed to arrange for all of you to come home safely. Where next? Dream today, Travel tomorrow.

Eastravel by Michael and Cathy, 25 Mar 2020
Holiday Rating:

Exploring Costa Rica

We toured Costa Rica with an itinerary based primarily on wildlife. We moved between five hotels and lodges, taking in the central lowlands, mountains and volcanoes, cloudforest and the coast. The hotels were all very good, and all bookings, transfers and excursions worked perfectly. Guides were knowledgable and informative, particularly in relation to wildlife. The only slight negative was that the travel between some locations was a bit much, ...

We toured Costa Rica with an itinerary based primarily on wildlife. We moved between five hotels and lodges, taking in the central lowlands, mountains and volcanoes, cloudforest and the coast. The hotels were all very good, and all bookings, transfers and excursions worked perfectly. Guides were knowledgable and informative, particularly in relation to wildlife. The only slight negative was that the travel between some locations was a bit much, given Costa Rica's poor roads and serious traffic problems, particularly around San Jose. Despite this, it was an excellent holiday which we thoroughly enjoyed.

Rating for tour operator:

The itinerary had been customised for us to reflect our interests , fitness, etc. We have travelled with Eastravel for several years and have got used to well planned and efficient arrangements and quality hotels etc. This trip lived up to these high standards in every respect.

Eastravel responded to this review on 25 Mar 2020:

Thank you very much for taking the time to write this feedback. We are extremely pleased to hear that you have enjoyed your Costa Rica holiday. We look forward to organising more memorable holidays for you both. From the Eastravel Team

Eastravel by LindaH, 20 Mar 2020
Holiday Rating:

Wonderful silver wedding anniversary holiday in Mauritius

From start to finish it was just amazing. The hotel in Mauritius was beautiful and just what we were hoping for. Excellent food, friendly staff and beautiful beach and gardens to relax in.

From start to finish it was just amazing. The hotel in Mauritius was beautiful and just what we were hoping for. Excellent food, friendly staff and beautiful beach and gardens to relax in.

Rating for tour operator:

Cathy suggested Mauritius for our special holiday and helped us choose the right hotel for us.

Sri Lanka mini round island tour by George, 16 Mar 2020
Holiday Rating:

Sri Lanka Island Tour

A small tour over 12 days to include Sigiriya, Ella and Galle. Everything went perfectly to plan and everything beat expectations.

A small tour over 12 days to include Sigiriya, Ella and Galle. Everything went perfectly to plan and everything beat expectations.

Rating for tour operator:

Excellent