AITO: The Association of Independent Tour Operators
Veloso Tours

Veloso Tours Traveller Reviews

Reviews of Veloso Tours

Overall Company Rating
99%
Excellent 106
Good 2
Average 0
Poor 0
Terrible 0
Reviews Submitted: 108
Reviews Accepted: 108
Reviews Rejected: 0
108 reviews
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Veloso Tours by Jane, 15 May 2018
Holiday Rating:

Chile Bottom to Top and some in the Middle!

A trip to Chile, a 70th celebration for me, combining photographic elements in Patagonia and The Atacama involved a plan to include Santiago and a Skorpios cruise in The Lake District of Chile, concluding with a few days in Valparaiso. This was all put together with all the flights by Veloso. It was an amazing trip.

A trip to Chile, a 70th celebration for me, combining photographic elements in Patagonia and The Atacama involved a plan to include Santiago and a Skorpios cruise in The Lake District of Chile, concluding with a few days in Valparaiso. This was all put together with all the flights by Veloso. It was an amazing trip.

Rating for tour operator:

Veloso went above and beyond all expectations. LATAM, the main air carrier for South America were on strike for the whole time we were away. We had 5 internal flights with LATAM booked. We were kept informed of the flight changes. Three of them Veloso re-booked us on SKY and the other two happened even if times changed.. and we made all our transfers on the right days and with the combined efforts of Pro Tours and their superb guides and drivers in Chile, everything happened on the right day and we were so grateful that we weren't trying to do the checking and changing ourselves. That would have been very stressful.. we were kept almost stress free..! Thank you Veloso and Pro Tours.

Veloso Tours responded to this review on 15 Jun 2018:

Thank you very much for sharing you thoughts on what was certainly an adventurous, memorable (and eventful) trip to Chile! We were only too happy to help out and keep the disruption to a minimum to allow you to concentrate on exploring these wonderful places with our guides.

Veloso Tours by Sue, 13 May 2018
Holiday Rating:

A week to remember in Cuba

We spent seven nights in Cuba with Veloso Tours, staying in welcoming homestays and being shown around by three excellent guides. We had a wonderful time with Mirbel in Havana combining the best of the old town with some of its lesser visited areas. We feel we really gained a deep understanding of the city and its people. We went by car to Cienfuegos, a real gem of a city and something of a surprise. The architecture is stunning and the sunset ...

We spent seven nights in Cuba with Veloso Tours, staying in welcoming homestays and being shown around by three excellent guides. We had a wonderful time with Mirbel in Havana combining the best of the old town with some of its lesser visited areas. We feel we really gained a deep understanding of the city and its people. We went by car to Cienfuegos, a real gem of a city and something of a surprise. The architecture is stunning and the sunset views were memorable. Then we visited a lagoon early to see the flamingos en-route to Trinidad, where we met Alain. He shared his beautiful city with us, taking us into two great museums and some small and unique galleries. From here we also explored the Sugar Valley and went hiking in the mountains to a huge waterfall and swam in natural pools. On the return to Havan we visited Santa Clara to learn about Che Guevara.

Rating for tour operator:

Veloso Tours was excellent from start to finish. We had a really tight schedule as we wanted to pack a lot in following their suggestions and ideas, but everything ran like clockwork and we never felt rushed or that we needed a break. It was a pleasure taking to them and hearing their first hand experience. We really enjoyed the homestays and are glad we chose these over the hotels and the guides were wonderful. We will definitely be back when we are planning our next big trip!

Veloso Tours responded to this review on 14 May 2018:

Thank you for sharing your feedback on a wonderful trip to Cuba! We were more than happy to plan the perfect trip for you and are always delighted to hear our travellers singing the praises of our guides - they are a real source of pride for us. We look forward to arranging another trip for you in the near future.

Veloso Tours by Jane, 3 May 2018
Holiday Rating:

Natural Wonders of Costa Rica

A wonderful mix of the natural world in all its glory, combined with an excellent combination of fine hotels in this extremely friendly and welcoming country. Experiencing close encounters with some of the worlds most fabulous wildlife....everything from vibrant coloured amphibians to highly vocal howler monkeys, from colourful macaws and toucans to lugubrious tree sloths. Balanced against the volcanos, inland waterways, jungles, and historic ...

A wonderful mix of the natural world in all its glory, combined with an excellent combination of fine hotels in this extremely friendly and welcoming country. Experiencing close encounters with some of the worlds most fabulous wildlife....everything from vibrant coloured amphibians to highly vocal howler monkeys, from colourful macaws and toucans to lugubrious tree sloths. Balanced against the volcanos, inland waterways, jungles, and historic settlements, this trip included just the right mix of relaxation and wonder.

Rating for tour operator:

The excellent holiday itinerary was delivered without a hitch, and this meant we quickly learned to have complete confidence in the tour operator thus further enhancing a completely stress free experience. The local representatives of Travel Excellence were all extremely friendly, punctual and efficient. At no time did we have cause for any concern or complaint.

Veloso Tours responded to this review on 07 May 2018:

Thank you for sharing your thoughts on a wonderful trip to Costa Rica. It is indeed the perfect place to explore the natural world in all its glory and it was our pleasure to share it with you

Veloso Tours by Malesh, 2 May 2018
Holiday Rating:

A Wonderful Experience!

We spent 3 weeks in Costa Rica, visiting Caribbean rainforests, Pacific rainforests and a cloud forest which enabled us to see such a variety of wildlife. Scarlet macaws, quetzels, potoo and anhingas were the highlight as were 2 and 3 toed sloths, frogs and monkeys Veloso's itinerary was well structured with very experienced guides throughout, which helped us to make the most of our surroundings. The hotels were all different but of a high ...

We spent 3 weeks in Costa Rica, visiting Caribbean rainforests, Pacific rainforests and a cloud forest which enabled us to see such a variety of wildlife. Scarlet macaws, quetzels, potoo and anhingas were the highlight as were 2 and 3 toed sloths, frogs and monkeys Veloso's itinerary was well structured with very experienced guides throughout, which helped us to make the most of our surroundings. The hotels were all different but of a high quality with delightful staff who are so passionate about their surroundings. This was definitely one of the best holidays we have had.

Rating for tour operator:

Veloso's local tour operator was Excellence and we could not fault them. Their drivers and guides were always prompt, courteous and friendly with a wealth of knowledge on fauna and flora. They were always on the lookout for anything of interest and never seemed to take time out, even on 3 hour car journeys

Veloso Tours responded to this review on 07 May 2018:

We are delighted to hear how much you enjoyed your time in Costa Rica and how well you were looked after by our local partners. Thank you for taking the time to share these thoughts and for choosing Veloso Tours

Veloso Tours by Mrs J W 18, 29 Apr 2018
Holiday Rating:

Beyond expectations

Fantastic wildlife, excellent hotels with two upgrades. Coffee was brilliant and everyone did there best to make the holiday special

Fantastic wildlife, excellent hotels with two upgrades. Coffee was brilliant and everyone did there best to make the holiday special

Rating for tour operator:

All transport arrived on time and was comfortable . Guides were knowledgeable and extremely friendly and helpful. A lovely ambience wherever you went. Arrangements were all well organised . Admin was good

Veloso Tours responded to this review on 29 Apr 2018:

Thank you for sharing your thoughts on a wonderful trip to Costa Rica and we are pleased to hear how much you enjoyed the company of our guides

Veloso Tours by Sloth Happy, 28 Apr 2018
Holiday Rating:

A Costa Rican Marvel

Starting with a convenient direct flight to San Jose, we were looked after with courtesy, charm and efficiency.All those we dealt with were very knowledgeable about what Costa Ricans are trying to achieve with regard to their environment. Our drivers had a great knowledge of the wildlife and our guides were superb. Te hotels were excellent and their staff were most helpful and we felt vey welcome

Starting with a convenient direct flight to San Jose, we were looked after with courtesy, charm and efficiency.All those we dealt with were very knowledgeable about what Costa Ricans are trying to achieve with regard to their environment. Our drivers had a great knowledge of the wildlife and our guides were superb. Te hotels were excellent and their staff were most helpful and we felt vey welcome

Rating for tour operator:

Veloso Tours arranged our itinerary with great care after we had told them in detail what we wanted to do.On arrival, our holiday was everything that we had hoped for. At every stage we were looked after with friendliness warmth and efficiency.

Veloso Tours responded to this review on 28 Apr 2018:

It was our pleasure to help you plan your ideal Costa Rica itinerary and we were delighted to hear how wonderful it was! Thank you for your kind words and we look forward to hearing from you again in the future for some more adventures.

Veloso Tours by Jay, 13 Apr 2018
Holiday Rating:

Bespoke tour of Latin America

A tailor made package for us to travel to South America to see Rio de Janeiro, Iguazzu falls, Buenos Airies, across the Andes to Chile, south to San Rafael glacier and upto Atacama Dessert via Santiago

A tailor made package for us to travel to South America to see Rio de Janeiro, Iguazzu falls, Buenos Airies, across the Andes to Chile, south to San Rafael glacier and upto Atacama Dessert via Santiago

Rating for tour operator:

Accomplished everything to our requirements, altering and suggesting options in the planning stages. Couldn't fault them on a meticulous presentation.

Veloso Tours responded to this review on 14 Apr 2018:

We were pleased to hear how much you enjoyed your South American adventure and were only too pleased to help you plan such a wonderful trip! Thank you for taking the time to leave a review.

Veloso Tours by Happy traveller, 10 Apr 2018
Holiday Rating:

Incredible scenery and experience

Riding the Chepe train through the Copper Canyon and staying overnight in secenic locations was an incredible experience. You can walk with no crowds in the most beautiful areas and meet the local people. Taking the ferry across the Sea of Cortez and arriving in Baja California was relaxing and visiting the small towns in Baja California by bus was fun and interesting meeting local people and eating at local restaurants. Overall a wonderful ...

Riding the Chepe train through the Copper Canyon and staying overnight in secenic locations was an incredible experience. You can walk with no crowds in the most beautiful areas and meet the local people. Taking the ferry across the Sea of Cortez and arriving in Baja California was relaxing and visiting the small towns in Baja California by bus was fun and interesting meeting local people and eating at local restaurants. Overall a wonderful holiday.

Rating for tour operator:

Listened to what I was interested in doing and seeing and arranged the tour around it. Suggested things I had not thought about and arranged hotels in the areas I wanted. They came back to me with any query or alternative from their local agent. Flights were arranged at convenient times for arrival and departure. They are interested in feedback to ensure things went smoothly and took up any small difference to the agreed itenerary.

Veloso Tours responded to this review on 12 Apr 2018:

We are so pleased to hear you had such a good time in Mexico and enjoyed exploring some lesser-visited areas. Thank you for your kind words, it was a pleasure to arrange your trip for you.

Veloso Tours by Happy traveller, 10 Apr 2018
Holiday Rating:

Quito, Amazon rainforest and Galapagos

It was fab! We enjoyed Quito, particularly our half-day tour of the city with our guide, where we went to a museum, several churches and a quick glimpse of the presidential palace. We loved the rainforest: we had an indigenous guide who looked after the four of us and we saw lots of amazing wildlife. Then we flew to the Galapagos and had a fantastic week cruising - snorkelling, walking with a guide and relaxing on the guide. The food was extremely ...

It was fab! We enjoyed Quito, particularly our half-day tour of the city with our guide, where we went to a museum, several churches and a quick glimpse of the presidential palace. We loved the rainforest: we had an indigenous guide who looked after the four of us and we saw lots of amazing wildlife. Then we flew to the Galapagos and had a fantastic week cruising - snorkelling, walking with a guide and relaxing on the guide. The food was extremely tasty. We particularly enjoyed the attention of our own guide throughout and felt very well looked after

Rating for tour operator:

Veloso talked me through the arranging of the trip - it was an expensive holiday so I appreciated hearing the options and needed to rely on the expertise of a tour operator who knew the area and the highlights. We felt like we had seen the main things we wanted to in a comparatively short time, so that worked out well!

Veloso Tours responded to this review on 10 Apr 2018:

We were delighted to hear how much you enjoyed your trip to Ecuador and your cruise in the Galapagos, particularly how well you were looked after by our guides, they are a continuous source of pride for us.

Veloso Tours responded to this review on 10 Apr 2018:

Thank you for your kind comments and it was a real pleasure preparing such a wonderful trip for you, we are glad it was everything you hoped it would be!

Veloso Tours by Maggie123, 14 Mar 2018
Holiday Rating:

amazing, wonderful, very special, once in a lifetime experience

it was over 15 days, 4 days in Quito, 3 days in the Napa Wildlife Centre and 8 days on a cruise in the Galapagos. We used Veloso Tours and from start to finish everything was perfect. The tour was fully guided and the hotel in Quito very good, the Napa Wildlife Centre is very special and the Seaman Journey catamaran was wonderful. All our guides were extremely knowledgeable, the travel arrangements were excellent and all worked, the accommodation ...

it was over 15 days, 4 days in Quito, 3 days in the Napa Wildlife Centre and 8 days on a cruise in the Galapagos. We used Veloso Tours and from start to finish everything was perfect. The tour was fully guided and the hotel in Quito very good, the Napa Wildlife Centre is very special and the Seaman Journey catamaran was wonderful. All our guides were extremely knowledgeable, the travel arrangements were excellent and all worked, the accommodation five star. hard to define just how special this holiday was.

Rating for tour operator:

From start to finish the tour was tailored to our needs, the information given was thorough and helpful in the preparation for the holiday. The itinerary met all our needs and expectations and I would highly recommend Veloso Tours.

Veloso Tours responded to this review on 14 Mar 2018:

It is a real pleasure to hear how wonderful your trip was - Ecuador is indeed a very special country and we are proud to be able to share it with our travellers. Thank you for your kind words and for choosing Veloso Tours!