AITO: The Association of Independent Tour Operators
Veloso Tours

Veloso Tours Traveller Reviews

Reviews of Veloso Tours

Overall Company Rating
99%
Excellent 104
Good 2
Average 0
Poor 0
Terrible 0
Reviews Submitted: 106
Reviews Accepted: 106
Reviews Rejected: 0
106 reviews
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Veloso Tours by Wildlife lovers, 13 Dec 2019
Holiday Rating:

Fantastic Wildlife in Costa Rica

Bespoke tour of Costa Rica. 1 night in San Jose then flew from San Jose to Tortuguero. Stayed3 nights in Tortuguero. Travelled to Arenal. Stayed 2 nights in Arenal. Travelled to Monteverde. Stayed 3 nights in Monteverde. Travelled to Manuel Antonio. Stayed 4 nights in Manuel Antonio. Returned to San Jose for 1 night.

Bespoke tour of Costa Rica. 1 night in San Jose then flew from San Jose to Tortuguero. Stayed3 nights in Tortuguero. Travelled to Arenal. Stayed 2 nights in Arenal. Travelled to Monteverde. Stayed 3 nights in Monteverde. Travelled to Manuel Antonio. Stayed 4 nights in Manuel Antonio. Returned to San Jose for 1 night.

Rating for tour operator:

We have travelled in South America & Central America over the years, each time booking with Veloso tours. The company is very reliable & the Staff very helpful & knowledgeable. Local Drivers & Guides have always been excellent. Veloso staff always recommend excellent & well positioned hotels. We would thoroughly recommend Veloso to anyone wishing to travel in Latin America.

Veloso Tours responded to this review on 16 Dec 2019:

Thank you for sharing your thoughts, we always love hearing about how our clients enjoyed their holiday with us and with our guides. We put a lot of emphasis on making sure that everything runs smoothly and offer the best service over the years, so thank you for your support.

Veloso Tours by Latino, 28 Nov 2019
Holiday Rating:

More than a holiday - a wonderful experience!

Direct flight Heathrow to Santiago. A few days to explore Santiago then flight North to San Pedro and Atacama desert. Great excursions including salt flats; Moon Valley; Lagoons and hot geysers at altitude; star gazing experience. Flight South to Punta Arenas in Patagonia and overland to Puerto Natales to pick up Chilean Fijord and glacier 3 night cruise which was amazing. Return flight to Santiago then flight to Heathrow. Some truly breathtaking ...

Direct flight Heathrow to Santiago. A few days to explore Santiago then flight North to San Pedro and Atacama desert. Great excursions including salt flats; Moon Valley; Lagoons and hot geysers at altitude; star gazing experience. Flight South to Punta Arenas in Patagonia and overland to Puerto Natales to pick up Chilean Fijord and glacier 3 night cruise which was amazing. Return flight to Santiago then flight to Heathrow. Some truly breathtaking landscape sights in two extremes of temperature from 30 degrees C to minus 12degrees C!

Rating for tour operator:

Excellent trip once again with Veloso Tours. We were well looked after throughout the whole trip and felt cared for by their representatives and guides. A truly remarkable trip. Considering the reports of public disorder in Santiago we were reassured and kept informed of changing circumstances. We were relocated and upgraded to an alternative hotel in the business section Santiago just to ensure that we were away from any potential disorder downtown. A lovely hotel and we enjoyed our stay. A well co-ordinated itinerary with all points covered. Veloso were thoroughly professional and showed real customer service, we cannot fault them.

Veloso Tours responded to this review on 29 Nov 2019:

It is always a pleasure to help you plan your ideal itinerary and we were delighted to hear how wonderful your trip to Chile was. Safety of our guests always comes first! We look forward to arranging another trip for you in the near future.

Veloso Tours by Rowsie, 28 Nov 2019
Holiday Rating:

Don't Cry For Me Argentina (because I loved it!)

I had won flights to Argentina but Veloso put together a stay in Buenos Aires and a trip to Iguazu Falls for me to go with this prize. We had 3 days in one area of BA, then 3 days up at Iguazu Falls and then another 3 nights in Palermo in BA

I had won flights to Argentina but Veloso put together a stay in Buenos Aires and a trip to Iguazu Falls for me to go with this prize. We had 3 days in one area of BA, then 3 days up at Iguazu Falls and then another 3 nights in Palermo in BA

Rating for tour operator:

Very helpful and everything they organised went like clockwork

Reviewer's images:
Veloso Tours responded to this review on 28 Nov 2019:

Thank you for your feedback, it was a pleasure to arrange your trip to Argentina for you! We look forward to helping you creating your future trip to Latin America!

Veloso Tours by Cindy, 28 Nov 2019
Holiday Rating:

A life time experience with Veloso to the South America

We had a three-week vacation to Peru and the Galapagos Island in Sept 2019. It was our first trip to South America and covered two key locations on our bucket list: Manchu Picchu and the Galapagos. We had a fantastic time and thought this got to be the best holiday we had over the last two decades!!! Our journey started in Peru, then onto Lake Titicaca, Cusco, Manchu Picchu followed by an amazing 6-night cruise on the Galapagos Island and ...

We had a three-week vacation to Peru and the Galapagos Island in Sept 2019. It was our first trip to South America and covered two key locations on our bucket list: Manchu Picchu and the Galapagos. We had a fantastic time and thought this got to be the best holiday we had over the last two decades!!! Our journey started in Peru, then onto Lake Titicaca, Cusco, Manchu Picchu followed by an amazing 6-night cruise on the Galapagos Island and ends in Quito. We took thousands of pictures and learnt so much in just three weeks. One of the highlights, other than hiking on Manchu Picchu and cruising the Galápagos Islands, was the 10.5 hours train trip to Cusco. What a best way to experience the diversity of the country of Peru!! We were also very impressed with Quito. What a beautiful city with such a deep history presented in architecture and an amazing diversity of nature. We even talked about going back to Ecuador to explore more before we left. All in all, a life time experience we’ll cherish.......

Rating for tour operator:

Other than the natural beauty, the culture and the people from the places we’ve visited, we cannot be more impressed with how well organised, dedicated and professional the tour operator Veloso was. From the planning stage throughout our entire trip, we received very high standard services and with a great personal touch. Paulo Veloso also reached out to us addressing our inquiries. Their team of local operators were super efficient, professional and equipped with deep knowledge and passion for what they do/know/share. This is probably why we think it was our best holiday ever - the people who have helped to deliver a memorable life-time experience to us!! We have already recommended Veloso to our friends and we do hope to have another Veloso experience in the near future 😁.

Veloso Tours responded to this review on 28 Nov 2019:

It was a pleasure to arrange your first trip to South America! We put a lot of emphasis on making sure that everything runs smoothly and that you have the best guides throughout, so thank you for your lovely feedback!

Veloso Tours by Rocking, 21 Nov 2019
Holiday Rating:

Abounding Wildlife in Ecuador and Galapagos

We had a holiday to Ecuador mainland and Galapagos booked with a major UK Cruise company. This was cancelled 48 hours before departure (a Monday) because of Foreign Office advice despite the troubles in Quito being settled 2 weeks before our departure. Team Veloso spent a whole Saturday rearranging the whole trip with success.

We had a holiday to Ecuador mainland and Galapagos booked with a major UK Cruise company. This was cancelled 48 hours before departure (a Monday) because of Foreign Office advice despite the troubles in Quito being settled 2 weeks before our departure. Team Veloso spent a whole Saturday rearranging the whole trip with success.

Rating for tour operator:

This was the second trip we had arranged through Veloso. We have found them completely helpful and totally professional in all aspects of making the needed arrangements. Veloso operate at exactly the level one would hope for of a specialist travel operator.

Veloso Tours responded to this review on 26 Nov 2019:

Thank you for your kind comments and it was a real pleasure preparing such a wonderful trip in Ecuador and Galapagos Islands for you. Even at the really last minute! We look forward to arranging another trip in Latin America for you in the near future!

Veloso Tours by Downhamhill, 2 Nov 2019
Holiday Rating:

Outstanding trip to Peru

The two of us experienced a brilliant two weeks travelling around parts of Peru. Starting in Lima, then on to Arequipa, Colca Canyon and up to Lake Titicaca before reaching Cuzco, the Sacred Valley and, of course, Machu Picchu. Travelling within Peru was a mixture of flights, train and boat trips, and being driven.

The two of us experienced a brilliant two weeks travelling around parts of Peru. Starting in Lima, then on to Arequipa, Colca Canyon and up to Lake Titicaca before reaching Cuzco, the Sacred Valley and, of course, Machu Picchu. Travelling within Peru was a mixture of flights, train and boat trips, and being driven.

Rating for tour operator:

Our trip was organised for us by Veloso Tours. They did a great job with the planning ahead of the trip, making the changes we requested, and providing detailed itineraries and supporting information. Once in Peru they provided a series of excellent and very knowledgeable guides to take us around the sights, and to help us with all our travel connections. The hotels they recommended were also very good. All these things taken together made an excellent and very memorable holiday for us both. We would certainly recommend Veloso to anyone considering visiting Peru.

Veloso Tours responded to this review on 06 Nov 2019:

Thank you for sharing your thoughts, we always love hearing about our client's travels and are delighted to see you had such a great trip to Peru. We will be happy to help you planning your next adventure to Latin America!

Veloso Tours by Ken46, 29 Aug 2019
Holiday Rating:

It was fantastic, exceeded all expectations

We went to Belize and it was wonderful. The first week was spent in the rainforest the 2nd along the beaches of San Pedro. A real contrast

We went to Belize and it was wonderful. The first week was spent in the rainforest the 2nd along the beaches of San Pedro. A real contrast

Rating for tour operator:

Veloso Tours organised everything superbly.

Veloso Tours responded to this review on 04 Sep 2019:

Thank you for your kind words, it was a pleasure to arrange your trip to Belize for you!

Veloso Tours by Granny Jayne, 20 Aug 2019
Holiday Rating:

Fabulous from start to finish

We took an individual tour holiday in Brazil. We flew direct to Rio de Janeiro for 3 days, then we flew down to Iguassu to see the brilliant waterfalls, then up to Manaus and then a four hour trip onto an Amazon lodger by the indigenous people for a 3 day stay, the high spot of the holiday for me. After all that we returned to Rio for a couple days chilling out. Everything worked like clockwork, amazing organisation, superb guides, lovely ...

We took an individual tour holiday in Brazil. We flew direct to Rio de Janeiro for 3 days, then we flew down to Iguassu to see the brilliant waterfalls, then up to Manaus and then a four hour trip onto an Amazon lodger by the indigenous people for a 3 day stay, the high spot of the holiday for me. After all that we returned to Rio for a couple days chilling out. Everything worked like clockwork, amazing organisation, superb guides, lovely hotels, absolutely the best.

Rating for tour operator:

Knowledgeable, caring, skilled. They organised a brilliant schedule and provided us with superb guides, lovely hotels and every detail correct in every way. They even contacted us let us know that British Airways had a sale and they got us a deal on our flights. They are brilliant, amazing and I would recommend them without reservation.

Veloso Tours responded to this review on 21 Aug 2019:

We put a lot of emphasis on making sure that everything runs smoothly and that you have the best guides throughout, so thank you for your lovely feedback. We will be more than happy to help you creating your future trip to Latin America!

Veloso Tours by Charlie Parker , 27 Jul 2019
Holiday Rating:

A very well organised bespoke trip to 3 different parts of Chile

We visited Easter Island and stayed at the Explora, which was all inclusive and also included trips. We then went to the Lake District for 2 nights then Chiloe for another 2 nights, staying at the excellent Tierra hotel where, again, all trips were included as well as all food and drink. In between each place we flew in and out of Santiago.

We visited Easter Island and stayed at the Explora, which was all inclusive and also included trips. We then went to the Lake District for 2 nights then Chiloe for another 2 nights, staying at the excellent Tierra hotel where, again, all trips were included as well as all food and drink. In between each place we flew in and out of Santiago.

Rating for tour operator:

We wanted to go to Easter Island, the Lake District and Chiloe. Paulo at Veloso recommended the ideal length of time at each destination and great hotels. He also provided guides for each place, which included areas of interest and restaurants. We weren’t part of a tour group but the transfers worked smoothly.

Veloso Tours responded to this review on 29 Jul 2019:

Thank you for your kind comments and it was a real pleasure preparing such a wonderful trip in Chile for you. We look forward to arranging another trip for you in the near future!

Veloso Tours by Miss E S 19, 13 Jul 2019
Holiday Rating:

Trip of a lifetime

Contacted Veloso to put together a trip that included meeting our relatives in Buenos Aires. Worked with the team at Veloso to tailor the holiday to meet our specific requirements. Tour was well organised and we saw the main cities but also areas of natural beauty.

Contacted Veloso to put together a trip that included meeting our relatives in Buenos Aires. Worked with the team at Veloso to tailor the holiday to meet our specific requirements. Tour was well organised and we saw the main cities but also areas of natural beauty.

Rating for tour operator:

Friendly and approachable. When we were looking at costings and ways to adjust the schedule they listened and provided objective advice to help with us making final decisions in terms of the itinerary.

Veloso Tours responded to this review on 29 Jul 2019:

It is always a pleasure to help you plan your ideal itinerary and we were delighted to hear how wonderful your trip to Argentina & Brazil was. Thank you for your kind words and we look forward to hearing from you again in the future for some more adventures!