AITO: The Association of Independent Tour Operators
Veloso Tours

Veloso Tours Traveller Reviews

Reviews of Veloso Tours

Overall Company Rating
99%
Excellent 106
Good 2
Average 0
Poor 0
Terrible 0
Reviews Submitted: 108
Reviews Accepted: 108
Reviews Rejected: 0
108 reviews
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Veloso Tours by Charlie Parker , 27 Jul 2019
Holiday Rating:

A very well organised bespoke trip to 3 different parts of Chile

We visited Easter Island and stayed at the Explora, which was all inclusive and also included trips. We then went to the Lake District for 2 nights then Chiloe for another 2 nights, staying at the excellent Tierra hotel where, again, all trips were included as well as all food and drink. In between each place we flew in and out of Santiago.

We visited Easter Island and stayed at the Explora, which was all inclusive and also included trips. We then went to the Lake District for 2 nights then Chiloe for another 2 nights, staying at the excellent Tierra hotel where, again, all trips were included as well as all food and drink. In between each place we flew in and out of Santiago.

Rating for tour operator:

We wanted to go to Easter Island, the Lake District and Chiloe. Paulo at Veloso recommended the ideal length of time at each destination and great hotels. He also provided guides for each place, which included areas of interest and restaurants. We weren’t part of a tour group but the transfers worked smoothly.

Veloso Tours responded to this review on 29 Jul 2019:

Thank you for your kind comments and it was a real pleasure preparing such a wonderful trip in Chile for you. We look forward to arranging another trip for you in the near future!

Veloso Tours by Miss E S 19, 13 Jul 2019
Holiday Rating:

Trip of a lifetime

Contacted Veloso to put together a trip that included meeting our relatives in Buenos Aires. Worked with the team at Veloso to tailor the holiday to meet our specific requirements. Tour was well organised and we saw the main cities but also areas of natural beauty.

Contacted Veloso to put together a trip that included meeting our relatives in Buenos Aires. Worked with the team at Veloso to tailor the holiday to meet our specific requirements. Tour was well organised and we saw the main cities but also areas of natural beauty.

Rating for tour operator:

Friendly and approachable. When we were looking at costings and ways to adjust the schedule they listened and provided objective advice to help with us making final decisions in terms of the itinerary.

Veloso Tours responded to this review on 29 Jul 2019:

It is always a pleasure to help you plan your ideal itinerary and we were delighted to hear how wonderful your trip to Argentina & Brazil was. Thank you for your kind words and we look forward to hearing from you again in the future for some more adventures!

Veloso Tours by Greybeard, 29 Jun 2019
Holiday Rating:

Brilliant way to see Peru & the Galapogos

A very well organised trip to Peru including Lake Titicaca, Cusco, Machu Picchu and the Galapagos. The tour guides were excellent. They were well informed, considerate and seemed to enjoy their work. They plan our trips around our capabilities. The yacht trip around the eastern islands of the Galapagos was well organised with plenty of activities, both on and in the water as well as the islands. Altogether a wonderful trip that will remain in ...

A very well organised trip to Peru including Lake Titicaca, Cusco, Machu Picchu and the Galapagos. The tour guides were excellent. They were well informed, considerate and seemed to enjoy their work. They plan our trips around our capabilities. The yacht trip around the eastern islands of the Galapagos was well organised with plenty of activities, both on and in the water as well as the islands. Altogether a wonderful trip that will remain in the memory for ever.

Rating for tour operator:

Listened to our requirements, answered our questions, provided information and then produced an itinerary that worked. What more can one ask for?

Veloso Tours responded to this review on 12 Jul 2019:

Thank you for your kind comments and it was a real pleasure preparing such a wonderful trip in Peru, Ecuador and the Galapagos Islands for you. We look forward to hearing from you again in the future for some more adventures!

Veloso Tours by DTT, 25 Jun 2019
Holiday Rating:

Fabulous trip to Mexico Belize and Guatemala

Billed as an Aztec and Mayan cultural trip it offered so much more. As well as the fabulous historic sites, the scenery food and nature we encountered on the trip was second to none. Our guides were all superb and also gave us a good insight in to the culture and background of the countries we visited. Everything ran like clockwork. We even had what turned out to be a private plane on Tropic Air. Another great experience.

Billed as an Aztec and Mayan cultural trip it offered so much more. As well as the fabulous historic sites, the scenery food and nature we encountered on the trip was second to none. Our guides were all superb and also gave us a good insight in to the culture and background of the countries we visited. Everything ran like clockwork. We even had what turned out to be a private plane on Tropic Air. Another great experience.

Rating for tour operator:

Excellent knowledge of the ares visited and very patient with the changes we made. Veloso helped us pick the mix of hotels we wanted for our budget and extremely helpful with our requests and sorting out flights because of various schedule changes. We are already planning our next trip with Veloso

Veloso Tours responded to this review on 26 Jun 2019:

Thank you for your lovely feedback. We are thrilled to hear that you appreciated all of our suggestions, we really love to share the best of Mexico, Belize and Guatemala!

Veloso Tours by APW, 2 Jun 2019
Holiday Rating:

Peru , Sacred Valley , Colca Canyon , Machu Picchu

A 14 day tour taking in all of the sights. A fantastic experience taking in the culture and geography. Eleven busy days with some very early starts but with three valuable ‘rest’ days. A reasonable level of fitness for walking and climbing was necessary due to the altitude to enjoy the experience

A 14 day tour taking in all of the sights. A fantastic experience taking in the culture and geography. Eleven busy days with some very early starts but with three valuable ‘rest’ days. A reasonable level of fitness for walking and climbing was necessary due to the altitude to enjoy the experience

Rating for tour operator:

All three members of staff had been to Peru. We based the holiday on a set tour and then we altered it as we discussed our requirements. The itinerary meant we saw everything and the guides were fantastic. Times to meet were precise and drivers / guides were there waiting every morning , even at 5am

Veloso Tours responded to this review on 03 Jun 2019:

We put a lot of emphasis on the quality of our travel consultants, guides and our drivers, so we are glad that you got on so well with them. We look forward to hearing from you again in the future for some more adventures!

Veloso Tours by jq, 2 Jun 2019
Holiday Rating:

totally amazing

We had such high expectation for this holiday, which included numbers 1 and 2 on our bucket list. Galapagos Islands and Machu Picchu. Everything out did our expectations. The Galapagos cruise on MY Letty was just wonderful, everyday we thought it couldnt get better - but it did. All the staff on Letty were amazing, our two guides were so knowledgeable, their love and respect for their islands and its wildlife was infectious. We were sad when ...

We had such high expectation for this holiday, which included numbers 1 and 2 on our bucket list. Galapagos Islands and Machu Picchu. Everything out did our expectations. The Galapagos cruise on MY Letty was just wonderful, everyday we thought it couldnt get better - but it did. All the staff on Letty were amazing, our two guides were so knowledgeable, their love and respect for their islands and its wildlife was infectious. We were sad when we had to leave. Then on to Peru, culminating in a 2 day visit to Machu Picchu, What an experience, again out did our expectations. On the second day we had tickets for WaynaPicchu, it was lovely to see Machu Picchu from a different angle, even though it was quite a climb!

Rating for tour operator:

A huge thank you goes to VELOSO travel for making out holiday such a success. They were excellent from start to finish. The organization was exceptional, the whole holiday ran like clockwork. We were very impressed with the pack that came with our tickets etc. The presentation was excellent and included lots of helpful additional information. We were certainly highly recommend Veloso to anyone travelling to South America.

Veloso Tours responded to this review on 03 Jun 2019:

Thank you for your kind comments and it was a real pleasure preparing such a wonderful trip for you, we are glad it was everything you hoped it would be. Combining Galapagos Islands & Peru is one of our favourite trip in South America! Looking forward to helping you for your future holiday to Latin America.

Veloso Tours by Musical family, 20 May 2019
Holiday Rating:

Brilliant Brazil

We had an amazing 2 week /4 centre holiday to Brazil organised by Veloso Tours. We met our daughter in Rio, where she is currently studying and had a fabulous guide for our first of four days in the city. We then flew to the beautiful Iguasso Falls for 2 days. We flew on to Manaus and spent half a day exploring the city before sailing down the Amazon to lodge for 2 days. Our final visit of the trip was to Salvador - an amazing city with a ...

We had an amazing 2 week /4 centre holiday to Brazil organised by Veloso Tours. We met our daughter in Rio, where she is currently studying and had a fabulous guide for our first of four days in the city. We then flew to the beautiful Iguasso Falls for 2 days. We flew on to Manaus and spent half a day exploring the city before sailing down the Amazon to lodge for 2 days. Our final visit of the trip was to Salvador - an amazing city with a very different vibe to Rio. Highlights of the trip for me were watching the sunset over Ipanema Beach and swimming in the Amazon. We would have loved to have stayed longer in each venue but work constraints meant this had to be a whistle-stop tour. We packed a great deal in, saw such incredibly beautiful and diverse places and made lots of special memories.

Rating for tour operator:

We had such a wonderful time the organisation was flawless - in a holiday that relied on excellent planning there was not one single glitch. Our accommodation was fabulous, every flight connected (in spite of a massive storm as we left Iguasso) and our guides we great. Veloso helped us plan this trip of a lifetime with just one month’s notice and much changing of plans along the way. Nothing was too much trouble for them - they even organised an escort to take our daughter safely back to her flat in Rio as we flew home. I very much hope to go back to South America and I will most definitely be booking any further trips with Veloso.

Veloso Tours responded to this review on 21 May 2019:

We are glad to hear that you had an amazing time in Brazil! We put a lot of emphasis on making sure that everything runs smoothly and that you have an amazing holiday, so thank you for your excellent feedback. We will be happy to help you organizing your next trip in Latin America!

Veloso Tours by Horse, 25 Apr 2019
Holiday Rating:

Outstanding

Two-week holiday in Costa Rica primarily with an interest in wildlife, in all its forms, and of conservation ideas, policies and practical application. All objectives met within a very caring and polite people, with high standards of travel, refreshment and accommodation. It was also a very humbling experience to be in the natural world where all forms of wildlife - birds and animals - had no fear of human beings; we were, truly, entering ...

Two-week holiday in Costa Rica primarily with an interest in wildlife, in all its forms, and of conservation ideas, policies and practical application. All objectives met within a very caring and polite people, with high standards of travel, refreshment and accommodation. It was also a very humbling experience to be in the natural world where all forms of wildlife - birds and animals - had no fear of human beings; we were, truly, entering their world and on their terms, but that is what we wanted to achieve.

Rating for tour operator:

Veloso could not have been more informative and helpful from the very beginning in helping to shape our ideas and of developing the associated itinerary, through to the end of the holiday when we found ourselves in some difficulty in arranging and booking my wife's seat on the plane back to Gatwick. Having contacted Veloso to explain our predicament, Veloso arranged for us to be collected slightly earlier from our hotel on departure day, and of arranging for an operator to meet us at the airport to help resolve the mini-crisis, which he was able to do in very quick time. We therefore have the highest praise for the Veloso staff.

Veloso Tours responded to this review on 25 Apr 2019:

Thank you for your lovely feedback - We are so pleased to hear everything lived up to your expectations and you had such a great time in Costa Rica!

Veloso Tours responded to this review on 25 Apr 2019:

Many thanks for your kind words, we are delighted to hear that you had such a good holiday in Costa Rica and such a good experience with our team. We certainly look forward to helping you arrange further trips in the future!

Veloso Tours by JanS, 11 Apr 2019
Holiday Rating:

Central America with the birds!

We had a great time visiting Guatemala - for the Mayan ruins, the culture and the wildlife - and then Belize for the birds and wildlife.

We had a great time visiting Guatemala - for the Mayan ruins, the culture and the wildlife - and then Belize for the birds and wildlife.

Rating for tour operator:

our local tour operator was Sin Fronteras in Guatemala - all went well except that the driver was not there to meet us in Flores until later. In Belize, we were with Chaa Creek or Lamanai Lodge, where we had the same wildlife guide throughout. This was all put together by Veloso Tours.

Veloso Tours responded to this review on 24 Apr 2019:

We are so pleased that you enjoyed your trip to Guatemala and Belize. They are two very special countries - so similar and yet so different - and they make a perfect combination.

Veloso Tours responded to this review on 24 Apr 2019:

I am glad that you found everything ran smoothly, apart from your driver arriving later than expected at Flores. Chaa Creek and Lamanai are both excellent lodges with experienced guides, so I am delighted you got on so well with them.

Veloso Tours by Andros , 19 Mar 2019
Holiday Rating:

Fantastic

The perfect holiday to Brazil for great variety with the vibrancy of Rio ,the sights ,culture and so much to experience.then . Then the breathtaking Igassu falls staying at the wonderful Belmond then finally relaxing in Búzios ,

The perfect holiday to Brazil for great variety with the vibrancy of Rio ,the sights ,culture and so much to experience.then . Then the breathtaking Igassu falls staying at the wonderful Belmond then finally relaxing in Búzios ,

Rating for tour operator:

Return customer for the third time because Veloso really know how to put a package together for South America! Well recommended,well organised,excellent hotels and guides and great value considering the package .

Veloso Tours responded to this review on 21 Mar 2019:

We are delighted to hear how much you enjoyed your trip to Brazil and thank you for your kind words. We look forward to hearing from you again in the future for some more adventures in Latin America!