AITO: The Association of Independent Tour Operators
Safari Consultants

Safari Consultants Traveller Reviews

Reviews of Safari Consultants

Overall Company Rating
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Good 6
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Reviews Submitted: 466
Reviews Accepted: 466
Reviews Rejected: 0
466 reviews
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Safari Consultants by Joanna, 6 May 2024
Holiday Rating:

Exceptional customer service

We had the most incredible stay at Umkumbe, and have made memories to last a lifetime. All the guides and staff couldn’t have been more accommodating, and everyone was so warm and friendly. The lodge itself is so homely, the food delicious and plentiful, and it was all perfect for the setting. A home away from home in an African wilderness. Looking out over the river was magical and seeing animals visit daily was a highlight we’ll remember forever! ...

We had the most incredible stay at Umkumbe, and have made memories to last a lifetime. All the guides and staff couldn’t have been more accommodating, and everyone was so warm and friendly. The lodge itself is so homely, the food delicious and plentiful, and it was all perfect for the setting. A home away from home in an African wilderness. Looking out over the river was magical and seeing animals visit daily was a highlight we’ll remember forever! Our guide Ty was so knowledgeable, accommodating and brilliant, and it defies belief how our tracker Forget and Ty were able to spot the animals using the tracks, sounds of the wildlife, and pure instinct built on years of experience to guide them. The pure joy on Forget and Ty’s faces when they spotted something to share with us will stay with us forever! We were lucky enough to see leopard cubs, rhino, elephant, giraffe, hyena, wild dogs and even a pangolin which had everyone in camp very excited as it’s a rare treat! The animals were never surrounded and the guides went out of their way to put the animals experience at the forefront of everything, which in turn must be what allows for the animals to feel so relaxed and natural in the presence of vehicles. An incredible trip with memories that will last a lifetime!

Rating for tour operator:

We would highly recommend Safari Consultants for planning and booking your African holiday. We found Safari Consultants through a referral from an African conservation charity, so we knew we were in the hands of an operator who cared about the impact on the environment and local community. From first point of contact, through to the last minute questions, through to helping to resolve any issues whilst away, Mary and the whole team have been incredibly supportive in making sure we got the holiday of a lifetime - nothing was too much effort! The camp we stayed in was exceptional, the wildlife incredible, and the guides really knew their stuff. You could tell that the in-person visits made by Mary and the team made a real difference, as they were able to answer questions knowledgeably and provide advice based on real experience. We cannot thank Safari Consultants enough for going over and above to support, both with queries when we were in the UK and in Africa, and for ultimately helping us to have the holiday of a lifetime, thank you!

Safari Consultants by Daisy, 10 Mar 2024
Holiday Rating:

Big Game and Rocky Plains in Kenya

We stayed in 3 bush camps one in Laikipia and 2 in the Maasai Mara. We had excellent guides in all 3 places who opened our eyes not only to the beauty of the country but also the lives and needs of the animal who inhabit it and the efforts being taken to conserve the whole ecosystem. The camps we very comfortable and welcoming and the food excellent.

We stayed in 3 bush camps one in Laikipia and 2 in the Maasai Mara. We had excellent guides in all 3 places who opened our eyes not only to the beauty of the country but also the lives and needs of the animal who inhabit it and the efforts being taken to conserve the whole ecosystem. The camps we very comfortable and welcoming and the food excellent.

Rating for tour operator:

Safari Consultants couldn't have done more to make our trip the brilliant success that it was. They looked after every detail with care and precision and they always responded quickly and positively to any enquiry that we made. Added to which they were all very nice!

Safari Consultants by Dusty Traveller, 26 Feb 2024
Holiday Rating:

The Cape, Winelands and safari

This was out third trip organised by Safari Consultants. We spent some time in Cape Town before moving on to the winelands and the wonderful town of Franschhoek. We then flew to Hoedspruit and transferred to the fabulous Thabamati safari camp. As always, a memorable holiday seamlessly organised.

This was out third trip organised by Safari Consultants. We spent some time in Cape Town before moving on to the winelands and the wonderful town of Franschhoek. We then flew to Hoedspruit and transferred to the fabulous Thabamati safari camp. As always, a memorable holiday seamlessly organised.

Rating for tour operator:

Not sure how long they have been around but we first used their services in the 90's. They are experts in all things Africa (and I believe the surrounding area). They are always easy to talk to, give great advice and nothing ever seems to phase them. If you planning a trip to pretty much anywhere in Africa, talk to Safari Consultants, they're the best.

Safari Consultants responded to this review on 27 Feb 2024:

Hi Neil, thanks so much for your review. So glad we could be of assistance over the years and great to hear your most recent trip to South Africa was a success. Best wishes, Frances

Safari Consultants by CM, 9 Dec 2023
Holiday Rating:

A wonderful adventure

We travelled to Rwanda, Uganda and Tanzania and experienced cultures, wildlife and landscapes that were truly awesome.

We travelled to Rwanda, Uganda and Tanzania and experienced cultures, wildlife and landscapes that were truly awesome.

Rating for tour operator:

Excellent communication and information that created an experience of a lifetime. Mary Grimwood at Safari Consultants somehow created a trip that went above and beyond our expectations. She was patient with our many questions ranging from size of luggage to types of walking clothing to immigration visas. ~she very cleverly worked out what we needed and provided it with humour!!

Safari Consultants by Andy T, 29 Nov 2023
Holiday Rating:

Epic Safari to Zambia

We wanted a remote (and a little luxurious) adventure safari for the family (two teenagers) with lots of game viewing opportunities and epic landscapes. Zambia proved to be a wonderful destination. The camps were remote and exciting but accompanied with phenomonal food and service. The game viewing was outstanding and the guides were experienced, fun and insightful. We saw all of the Big 5 in abundance and even elephants and hippo in camp...

We wanted a remote (and a little luxurious) adventure safari for the family (two teenagers) with lots of game viewing opportunities and epic landscapes. Zambia proved to be a wonderful destination. The camps were remote and exciting but accompanied with phenomonal food and service. The game viewing was outstanding and the guides were experienced, fun and insightful. We saw all of the Big 5 in abundance and even elephants and hippo in camp. The children were blown away with the proximity to the animals both on land, by jeep and kayak. One of the many highlights was watching a leopard cub learn to hunt with his mother. A truly unforgettable experience.

Rating for tour operator:

Safari Consultants listened carefully to our thoughts and then built a bespoke experience that was just incredible. The team were responsive, thoughtful and clearly very knowledgable about the region. The camps that they picked for us and the balance of the itinerary were perfect. We couldn't have asked for more.

Safari Consultants responded to this review on 29 Nov 2023:

Dear Andrew, many thanks for your review and I am pleased that Zambia really lived up to expectations! We know that Zambia really offers that incredible, varied, wild and exclusive safari experience, but it sounds like your game-viewing was amazing! I am glad the camps worked well for you too. It was a pleasure arranging this family adventure for you and we hope to help you out again in the future. Thanks again and best wishes, Rob

Safari Consultants by Rebecca, 9 Nov 2023
Holiday Rating:

Incredible experience at Tuningi with Safari Consultants

We spent 4 nights at Tuningi Lodge in Madikwe. The lodge was 5 star - beautiful decor and welcoming and helpful staff from the moment we arrived. Our guide Andrew was extremely knowledgeable and each drive was an amazing experience - we were lucky to see the big 5 in this short time. A perfect holiday that leaves us with lasting memories.

We spent 4 nights at Tuningi Lodge in Madikwe. The lodge was 5 star - beautiful decor and welcoming and helpful staff from the moment we arrived. Our guide Andrew was extremely knowledgeable and each drive was an amazing experience - we were lucky to see the big 5 in this short time. A perfect holiday that leaves us with lasting memories.

Rating for tour operator:

Safari Consultants made the whole experience seamless. They listened to our brief and selected what was the ideal location and lodge for us, and matched it so well that we could not find a single fault with the service and experience. It was very useful to have such detailed information supplied via an app such as Itinerary, What to Take & General Tips and general info about South Africa as it meant we had great advice and guidance available at all times.

Safari Consultants by Family Booth, 4 Nov 2023
Holiday Rating:

All wonderful, well organized, beautiful and very special in every way.

We did a total of 6 nights on safari in Kenya which was divided between two locations, Ol Pejeta Conservancy and the Mara North in the Masai Mara. We stayed in a cottage for 3 nights and a luxury tented lodge for a further 3 nights. We did private game drives each morning and evening with very knowledgeable and professional guides. We felt very spoilt as we were treated like royalty and could want for nothing. The quality of the meals, ...

We did a total of 6 nights on safari in Kenya which was divided between two locations, Ol Pejeta Conservancy and the Mara North in the Masai Mara. We stayed in a cottage for 3 nights and a luxury tented lodge for a further 3 nights. We did private game drives each morning and evening with very knowledgeable and professional guides. We felt very spoilt as we were treated like royalty and could want for nothing. The quality of the meals, accommodation and service was outstanding. The game viewing was excellent and we felt very privileged to see a range of animals that we did in their natural environment. We also had opportunities to see and learn about the local culture. It was an outstanding trip and an unforgettable memory.

Rating for tour operator:

The organization of our trip was excellent from out very first phone call to our flight home and I felt there was great attention to detail. Francis looked after us so extremely well and was very patient with my many questions. I cannot fault your service and have recommended your company to many people. Thank you for helping us achieve the memorable trip that I wanted.

Safari Consultants responded to this review on 06 Nov 2023:

Dear Dawn, thanks so much for your review. It's much appreciated and I am so glad you had such a memorable experience. It was a pleasure helping you organise the trip! Best wishes, Frances

Safari Consultants by John, 29 Oct 2023
Holiday Rating:

A month in southern African safari camps

We spent a moth visiting a dozen locations in Zimbabwe, Botswana, Namibia and South Africa. The trip covered everything from Victoria Falls, safari camps along the Zambezi; a photo safari on a houseboat on the Chobe River in the Caprezi Strip; more safari camps around the Okovango Delta and the deserts of Namibia; visiting Cape Town and whale watching in Hermanus (east of Cape Town). Safari Consultants arranged the lodging and complex connections ...

We spent a moth visiting a dozen locations in Zimbabwe, Botswana, Namibia and South Africa. The trip covered everything from Victoria Falls, safari camps along the Zambezi; a photo safari on a houseboat on the Chobe River in the Caprezi Strip; more safari camps around the Okovango Delta and the deserts of Namibia; visiting Cape Town and whale watching in Hermanus (east of Cape Town). Safari Consultants arranged the lodging and complex connections even as the trip was postponed twice due to the pandemic.

Rating for tour operator:

Rob, from Safari Consultants is amazing. This is the second long African trip he has arranged for us. We decided roughly what animals and ecosystems we wanted to see and where we would like to go. He worked with us to arrange the specific places to stay and he took care of all of the myriad connections to get from one place to another. This was not just getting a driver from one place to another. One day, we needed a boat to get off an island to a land rover which took us to a helicopter which took us to an elephant or[hanage and then to an airship which flew us to Windhoek, Namibia and then got a driver to take us to our lodging. We never had a single problem with any connections or places we stayed.

Safari Consultants responded to this review on 13 Nov 2023:

Dear John, many thanks for your review and kind comments. Your trip was certainly a huge adventure (and yes, lots of connections!) covering several countries and I am thrilled it all went so well and that you had such good experiences throughout, especially after such a long wait! Best wishes, Rob

Safari Consultants by Luke B, 25 Oct 2023
Holiday Rating:

Zambia and Botswana trip

Many thanks to Rob and the team at Safari Consultants for organising a wonderful safari holiday to Zambia and Botswana

Many thanks to Rob and the team at Safari Consultants for organising a wonderful safari holiday to Zambia and Botswana

Rating for tour operator:

Safari Consultants are excellent specialists in African Safari holidays

Safari Consultants responded to this review on 25 Oct 2023:

Dear Luke and Caroline, many thanks and it is great to hear you had a wonderful time in Zambia and Botswana. It sounds like you had some incredible game-viewing too! Best wishes, Rob

Safari Consultants by Cangoose, 16 Oct 2023
Holiday Rating:

Bespoke travel to Namibia and Botswana

I had done a great deal of research before I started planning this trip for my little group of six. I am a keen photographer and I knew what I was looking for . We tried at least five agents before we found Safari Consultants who were willing to help us plan the trip we dreamt about. The other agents wanted us to go their set itineraries and were not able to be flexible.Safari Consultants advised us all along the way but were also able to alter ...

I had done a great deal of research before I started planning this trip for my little group of six. I am a keen photographer and I knew what I was looking for . We tried at least five agents before we found Safari Consultants who were willing to help us plan the trip we dreamt about. The other agents wanted us to go their set itineraries and were not able to be flexible.Safari Consultants advised us all along the way but were also able to alter plans to fit our itinerary. We did a ten day drive through Namibia and then flew on to Botswana for a four night stay. The whole trip went like clockwork and every arrangement was perfect. All the advice about restaurants and suggested tours was perfect.

Rating for tour operator:

Frances Woolgar was amazing. From the first time we contacted her, nothing was too much trouble. I had a couple of anxious travellers in my group and she was always positive and able to answer their questions no matter how trivial. She always came back to me within 24 hours (usually quicker). Once we got going, I was thrilled to see that every stop, every transfer and every recommendation was exactly as we had discussed and planned. There were no hitches anywhere!

Safari Consultants responded to this review on 18 Oct 2023:

Hi Judy, thanks so much for your feedback. It was a complete pleasure helping you put the trip together for your group and what an amazing trip it was! So pleased it all went well. Best wishes, Frances