AITO: The Association of Independent Tour Operators
Prestige Travel

Prestige Travel Traveller Reviews

Reviews of Prestige Travel

Overall Company Rating
96%
Excellent 158
Good 17
Average 2
Poor 3
Terrible 2
Reviews Submitted: 182
Reviews Accepted: 182
Reviews Rejected: 0
182 reviews
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Prestige Travel by Family of Four, 5 Aug 2016
Holiday Rating:

Wonderful Family Holiday

My husband, two young sons and I travelled to Tenerife for 7 days staying at the Roco Nivaria. From the moment we were met at airport on landing until being taken through departures we were extremely well looked after. The hotel was fabulous, very friendly, clean, comfortable and ideally suited for our needs.

My husband, two young sons and I travelled to Tenerife for 7 days staying at the Roco Nivaria. From the moment we were met at airport on landing until being taken through departures we were extremely well looked after. The hotel was fabulous, very friendly, clean, comfortable and ideally suited for our needs.

Rating for tour operator:

Would certainly use Prestige Holidays again. Our rep met us when we landed and greeted us at the airport on leaving. We were given contact details should we need anything and weren't put under any pressure to do anything. Lovely rep!

Prestige Travel responded to this review on 05 Aug 2016:

It is great to read this news. We feel the Roca Nivaria is an ideal hotel for family holidays and we are so pleased to see that the Harris family had a wonderful time.

John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 05 Aug 2016:

That is our style Mrs Harris!
We would love to help with future holiday plans when you are ready for another break, just let our friends at Beaver travel know.
John Dixon

Prestige Travel by Hual12, 2 Aug 2016
Holiday Rating:

Fantastic Sicily

Fabulous hotel, scenery, people , food and weather.

Fabulous hotel, scenery, people , food and weather.

Rating for tour operator:

Efficient, friendly, helpful and secure.

Prestige Travel responded to this review on 02 Aug 2016:

So pleased the Sicily visit was so enjoyable.

Prestige Travel responded to this review on 02 Aug 2016:

I am delighted to see that we lived up to the standards I expect us to show our clients.
It will be our pleasure to be of service when you are ready for another break.

best wishes

John Dixon MD Prestige Holidays

Prestige Travel by Elenor, 29 Jul 2016
Holiday Rating:

A weeks stay in Villa Argentina Dubrovnik

The transfer from the airport was good. Check in was also good. The staff were very informative and polite. The room we stayed in (classic) was smallish but more than adequate. The pools were lovely. Quite busy but as there are many weddings at the hotel, that's understandable. We were there for a wedding and it was a superb location. lots of variety of food for breakfast. Lunches were a little expensive and not much variety, but once again ...

The transfer from the airport was good. Check in was also good. The staff were very informative and polite. The room we stayed in (classic) was smallish but more than adequate. The pools were lovely. Quite busy but as there are many weddings at the hotel, that's understandable. We were there for a wedding and it was a superb location. lots of variety of food for breakfast. Lunches were a little expensive and not much variety, but once again the location was excellent.

Rating for tour operator:

Hilton Travel (Sandra McNicholls) She gave us lots of information and paperwork was all correct and detailed

Prestige Travel responded to this review on 01 Aug 2016:

i was delighted to see that you enjoyed your stay at the Villa Argentina, including the food and the location.
John Dixon
MD Prestige Holidays

Prestige Travel responded to this review on 01 Aug 2016:

I do hope we may have the pleasure of assisting with future holiday plans. Hilton Travel and Prestige Holidays will pull out all the stops to ensure all goes well.

John Dixon, MD Prestige Holidays

Prestige Travel by bripuk, 12 Jul 2016
Holiday Rating:

Iran holiday which did not happen

After 9 months of holding our deposit we were informed that the holiday to Iran would not take place. Not a penny of compensation was offered or an offer to pay any interest on the £1400 they had held for that period. No mention was made in their T&Cs of their liability should a holiday be cancelled. I would certainly not consider booking with them again.

After 9 months of holding our deposit we were informed that the holiday to Iran would not take place. Not a penny of compensation was offered or an offer to pay any interest on the £1400 they had held for that period. No mention was made in their T&Cs of their liability should a holiday be cancelled. I would certainly not consider booking with them again.

Rating for tour operator:

I consider the way we were treated by Prestige Holidays to fall very short of what one would expect of a competent tour operator. The date I have provided is that date on which the deposit was taken.

Prestige Travel responded to this review on 12 Jul 2016:

Firstly I want to repeat our sincere apologies for having to cancel this tour, we cancel very few but I do understand the disappointment it caused to Mr and Mrs Pugsley. We were able to re-book several other couples on alternatives but these clients declined our offer to look for another tour.
When clients book a tour such as this we do inform them at the very beginning that the tour can only operate with a minimum number of guests. We promise to inform them 8 weeks beforehand if we have to cancel. We actually told them more than 14 weeks before.

Prestige Travel responded to this review on 12 Jul 2016:

We have operated tours to Iran for almost 30 years and have had to cancel very very few.
we have another tour there departing in October which has been full since March. Sadly for these clients this is the only tour we have had to cancel this year.I do hope that Mr and Mrs Pugsley were able to find another exciting tour which will meet their every wish. I am truly sorry that we could not have the pleasure of their company on out tour.
John Dixon MD Prestige Holidays

Prestige Travel by Sark visitor, 10 Jul 2016
Holiday Rating:

A peaceful holiday

We went to Sark in the Channel Islands to see where my husband's ancestors had been mining on Little Sark in 1830/40's. We stayed at Stocks Hotel which was super - very comfortable and excellent food with willing staff. The package was booked with Prestige Holidays and all the travel arrangements went smoothly. Horse and cart transfer from boat to hotel- lovely. If you want peace and quiet and scenic walks with uncrowded beaches Sark is ideal...

We went to Sark in the Channel Islands to see where my husband's ancestors had been mining on Little Sark in 1830/40's. We stayed at Stocks Hotel which was super - very comfortable and excellent food with willing staff. The package was booked with Prestige Holidays and all the travel arrangements went smoothly. Horse and cart transfer from boat to hotel- lovely. If you want peace and quiet and scenic walks with uncrowded beaches Sark is ideal. Plenty of places for cream teas too. The gardens of the Seigneurie looked superb - so many flowers.

Rating for tour operator:

Prestige Holidays - efficient and all travel went well.

Prestige Travel responded to this review on 11 Jul 2016:

Our Channel Islands team are delighted that you had a most enjoyable time!

Prestige Travel responded to this review on 11 Jul 2016:

Delighted that our service was efficient.

John Dixon
MD Prestige Holidays

Prestige Travel by Derek, 4 Jul 2016
Holiday Rating:

Memorable

We had booked a special holiday for a special anniversary and we were not let down.

We had booked a special holiday for a special anniversary and we were not let down.

Rating for tour operator:

We have always been highly satisfied with prestige.

Prestige Travel responded to this review on 04 Jul 2016:

So pleased we looked after you well for your very special holiday

Prestige Travel responded to this review on 04 Jul 2016:

It is our pleasure to have you as clients Mr Lawrence!

John Dixon MD Prestige Holidays

Prestige Travel by Mr T H 16, 27 Jun 2016
Holiday Rating:

Taormina is a wonderful resort and the hotel Beldevere exceptional.

We spent 14 wonderful days in Sicily. Brilliant accommodation with sea view of the bay. Excellent restaurants and wonderful service.

We spent 14 wonderful days in Sicily. Brilliant accommodation with sea view of the bay. Excellent restaurants and wonderful service.

Rating for tour operator:

Prestige took care of everything to ensure we had an idyllic holiday. The hotel was exactly as described in the brochure and could not be faulted.

Prestige Travel responded to this review on 27 Jun 2016:

Delighted you had such an excellent time and enjoyed many of Sicily's charms.
The Belvedere really does a superb job of looking after our clients.

Prestige Travel responded to this review on 27 Jun 2016:

I am so pleased that we performed in exactly this way - the Prestige Holidays way!

John Dixon MD Prestige Holidays

Prestige Travel by Kentwood Rose, 25 Jun 2016
Holiday Rating:

Wonderful

Travelling to Madeira for the first time. Superb accommodation, exhilarating tour in the mountains including snow in May. Wonderful walking. Plentiful food. History of the island its inhabitants and buildings a great learning curve. Each and every garden we visited had something new to view.. Most important the people of Funchal were warm and engaging were proud of their Island but equally wanted to hear about us and where we came from ...

Travelling to Madeira for the first time. Superb accommodation, exhilarating tour in the mountains including snow in May. Wonderful walking. Plentiful food. History of the island its inhabitants and buildings a great learning curve. Each and every garden we visited had something new to view.. Most important the people of Funchal were warm and engaging were proud of their Island but equally wanted to hear about us and where we came from in the UK.

Rating for tour operator:

From beginning to end a thoroughly professional service all conducted via email and 'phone.

Prestige Travel responded to this review on 27 Jun 2016:

I share your affection for Madeira which is why I have been over so many times.

We are delighted that you had such an interesting stay enjoying so many aspects of the island culture and geography.

John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 27 Jun 2016:

I am proud of the level of service we offer always aiming to be professional and considerate of our clients needs.
we look forward to being of assistance when you are ready for another break!

best wishes from the Prestige team.

John Dixon MD

Prestige Travel by Joy & Paul, 21 Jun 2016
Holiday Rating:

Discovering Montenegro and Dubrovnik

Prestige sourced two lovely hotels in Kotor (the Monte Cristo) and Dubrovnik (Hotel Zagreb) which were well placed to help us make the most of our short stays.

Prestige sourced two lovely hotels in Kotor (the Monte Cristo) and Dubrovnik (Hotel Zagreb) which were well placed to help us make the most of our short stays.

Rating for tour operator:

They listened to what we wanted, answered all our queries thoroughly and provided an efficient and friendly service. Their advice on itinerary and hotels was invaluable in helping us plan our holiday. We would recommend them to anyone.

Prestige Travel responded to this review on 21 Jun 2016:

Miss Herbert
Thank you so much for these kind comments.
We are all delighted that you had a great trip. It is very gratifying to me to know that our service was 'efficient friendly...invaluable'. This service was provided by Zoe who I have told of your praise. Those are the standards we strive to offer all our guests.
it has been our pleasure to have you travel with us this time. W
e would love to be of help when you are ready for another break - we do have a very useful loyalty voucher scheme! John Dixon MD Prestige Holidays

Prestige Travel by ygorwelian, 20 Jun 2016
Holiday Rating:

Enthealing

A great time sightseeing and walking the Funchal area of the island made more enjoyable with good weather, good food and friendly locals.

A great time sightseeing and walking the Funchal area of the island made more enjoyable with good weather, good food and friendly locals.

Rating for tour operator:

Enthusiastic Madeiran, friendly, approachable and informative about his beloved homeland.

Prestige Travel responded to this review on 20 Jun 2016:

So pleased all went well on your Madeira holiday. We look forward to helping again
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 20 Jun 2016:

Delighted the service was up to our usual high standard.
John Dixon MD Prestige Holidays