AITO: The Association of Independent Tour Operators
Prestige Travel

Prestige Travel Traveller Reviews

Reviews of Prestige Travel

Overall Company Rating
96%
Excellent 158
Good 17
Average 2
Poor 3
Terrible 2
Reviews Submitted: 182
Reviews Accepted: 182
Reviews Rejected: 0
182 reviews
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Prestige Travel by J West Cliff, 23 Dec 2023
Holiday Rating:

Great hotel & brilliant rep.

We have been to this excellent hotel 12 times now. All the Prestige arrangements worked perfectly. Jean Flood, the senior rep. is amazing in her care & concern for guests. Thank you Jean.

We have been to this excellent hotel 12 times now. All the Prestige arrangements worked perfectly. Jean Flood, the senior rep. is amazing in her care & concern for guests. Thank you Jean.

Rating for tour operator:

A local company. We have travelled with them many times & no mishaps.

Prestige Travel responded to this review on 27 Dec 2023:

Thank you so much for your comments, I will ensure this is forwarded to Jean.

Prestige Travel responded to this review on 27 Dec 2023:

Thank you for your feedback and we look forward to you travelling with us again. Regards Prestige Travel

Prestige Travel by Zizi , 27 Feb 2023
Holiday Rating:

Gorgeous Castanheiro Boutique Hotel in Central Funchal

My husband & l had planned a relaxing holiday in Funchal but unfortunately he was not well from the day we arrived. The Hotel was very supportive & helpful and could not have done any more for us to make our 10 days as restful as possible

My husband & l had planned a relaxing holiday in Funchal but unfortunately he was not well from the day we arrived. The Hotel was very supportive & helpful and could not have done any more for us to make our 10 days as restful as possible

Rating for tour operator:

Our Holiday Rep = Isabel Faria = was absolutely fantastic in helping us get medical help three times, to take me to & from hospital to see my husband, act as translator between me & hospital so nothing was "lost in translation", to comfort & support me, to make sense of all the paperwork, making sure we checked in OK at Airport. She worked above & beyond any "9 to 5" hours. We cannot thank Isabel enough for making a nightmare situation so much easier to cope with. We would also like to mention Davina Spencer, Prestige in UK who very patiently rebooked our BA flights home twice due to changing circumstances.

Prestige Travel responded to this review on 01 Mar 2023:

Thank you for your kind comments, Mrs Nightingale, and we are pleased our representatives and the hotel staff were able to support you through the difficult situation you found yourselves in. We pride ourselves on our customer service and always ensure our clients are looked after in resort.

Prestige Travel by Happy travelling , 18 Jun 2022
Holiday Rating:

Relaxing and special

The hotel and staff are so very welcoming and strive to meet our every need. The standard of care, food, and accommodation is second to non

The hotel and staff are so very welcoming and strive to meet our every need. The standard of care, food, and accommodation is second to non

Rating for tour operator:

Our resort manager is so welcoming and die to our flight being cancelled they were extremely quick to ensure we had another direct flight to our destination. The reassurance and support will always make me continue to use Prestige travel for our stress free holiday

Prestige Travel by Superdragon, 20 May 2022
Holiday Rating:

Algarve holiday

HOLIDAY We had a wonderful and relaxing 10 day holiday in the Algarve. The Holiday Inn in Armacao de Pera met our expectations in its location and service. Staff were very friendly and professional and went out of their way to make our stay a pleasant one. The room was very clean, with comfortable beds and with great views over the sea. We were on half board and the meals were of a good quality, with plenty of choice. There was also a good ...

HOLIDAY We had a wonderful and relaxing 10 day holiday in the Algarve. The Holiday Inn in Armacao de Pera met our expectations in its location and service. Staff were very friendly and professional and went out of their way to make our stay a pleasant one. The room was very clean, with comfortable beds and with great views over the sea. We were on half board and the meals were of a good quality, with plenty of choice. There was also a good selection of cafes and bars within walking distance. The hotel has a Customer Relations Manager who was very friendly and informative, also assisting us with checking in for our return journey to the UK. We enjoyed every moment and are seriously considering returning next year.

Rating for tour operator:

TOUR OPERATOR Prestige and Haslemere Travel made sure everything ran smoothly. The transfers to and from the airport were prompt and friendly in comfortable cars. Gemma at Haslemere Travel provided a well organised and friendly service, answering every query however small. All boxes were ticked! Would strongly recommend the tour operator to other people.

Prestige Travel by tgm169, 4 Mar 2020
Holiday Rating:

Winter sun, warmth, scenery & superb food!

A late-Feb week in Madeira in a small hotel in easy reach of Funchal centre & waterfront and lots of good eateries close by. Hotel very comfortable, spacious room.

A late-Feb week in Madeira in a small hotel in easy reach of Funchal centre & waterfront and lots of good eateries close by. Hotel very comfortable, spacious room.

Rating for tour operator:

After initial problem with first-choice hotel becoming unavailable, second choice turned out to be a better bet than first!

Prestige Travel responded to this review on 05 Mar 2020:

So pleased you enjoyed the hotel so much.

Prestige Travel responded to this review on 05 Mar 2020:

I am also a fan of the Quinta da Penha, great staff, good location, good owners.

Thank you for travelling with us on this occasion. Let us know how we can help when you are ready for another break.
John Dixon MD Prestige Holidays

Prestige Travel by SuzeCrawford, 24 Feb 2020
Holiday Rating:

Wonderful holiday in Tenerife

The Casa Ducales at Bahia del Ducque exceeded expectation in its ambience and surroundings. We enjoyed every moment. The hotel and service were truly wonderful and we shall return next year!

The Casa Ducales at Bahia del Ducque exceeded expectation in its ambience and surroundings. We enjoyed every moment. The hotel and service were truly wonderful and we shall return next year!

Rating for tour operator:

The tour operators were excellent, welcoming and cheerful and really exceeded expectations to help us when a member of the party needed to visit the local hospital - and waited with us to translate and help return us to the resort afterwards. Truly kind and exceptional assistance.

Prestige Travel responded to this review on 25 Feb 2020:

Hello Mrs Crawford

Thank you so much for your comments. I'm delighted that all went well and you had a super time at the lovely Bahia Del Duque hotel.

John Dixon
MD Prestige Holidays

Prestige Travel responded to this review on 25 Feb 2020:

Delighted that our team of lovely ladies on the island were so very helpful when a hospital visit was needed. I know that Jean, Maxine and Nicki will always go that extra mile to ensure our clients are well looked after.

When you are ready for another holiday just let Haslemere Travel know and we would be very happy to help.

John Dixon
MD Prestige Holidays

Prestige Travel by tonypip, 17 Feb 2020
Holiday Rating:

Lovely 10 Days in Lanzarote

A lovely relaxing .10 days spent at the Elba Lanzarote Royal Village Resort. The resort was spotlessly clean and the staff friendly and informative. We stayed in the Adults Only area and were really pleased with the accommodation and the Pool. The flight out with TUI was on time and comfortable as was the return journey despite the efforts of Storm Dennis. A lovely place to stay and we are definitely thinking of a return trip later in the year.

A lovely relaxing .10 days spent at the Elba Lanzarote Royal Village Resort. The resort was spotlessly clean and the staff friendly and informative. We stayed in the Adults Only area and were really pleased with the accommodation and the Pool. The flight out with TUI was on time and comfortable as was the return journey despite the efforts of Storm Dennis. A lovely place to stay and we are definitely thinking of a return trip later in the year.

Rating for tour operator:

The service provided by Prestige Holidays through our travel agent, Saville Travel, was excellent and documentation was provided with ample time to make any alterations if required. We had no need to make any alterations.

Prestige Travel responded to this review on 18 Feb 2020:

Hello Mr Phillips

Thank you so much for your comments. So pleased that all went well and you had a super holiday.

John Dixon
MD Prestige Holidays

Prestige Travel responded to this review on 18 Feb 2020:

We look forward to helping when you are ready for another break. Just let Saville Travel know and we will do all we can to ensure another enjoyable time.

John Dixon
MD Prestige Holidays

Prestige Travel by Flying fish, 2 Feb 2020
Holiday Rating:

Everything you could wish for

We had a wonderful holiday in La Gomera. Prestige Holidays made sure that everything ran smoothly from beginning to end. The parador was fantastic, room, great views over the sea, good pool, lush garden. The island offered all we could wish for: great walks in the mountain with spectacular scenery, good beaches for swimming, lovely villages with little restaurants and bars with good local atmosphere, no big crowds. Perfect!

We had a wonderful holiday in La Gomera. Prestige Holidays made sure that everything ran smoothly from beginning to end. The parador was fantastic, room, great views over the sea, good pool, lush garden. The island offered all we could wish for: great walks in the mountain with spectacular scenery, good beaches for swimming, lovely villages with little restaurants and bars with good local atmosphere, no big crowds. Perfect!

Rating for tour operator:

Prestige holidays gave us very good information before our holiday. The representative welcomed us when we arrived and explained the transfer. During our stay she also kept in touch and was available 24/7. we had a couple of hours wait before our ferry from Teneriffe, and we were taken to a lovely hotel where we could relax by the pool or wander in the town. Every detail was well thought out. We will definitely book again.

Prestige Travel responded to this review on 03 Feb 2020:

Hello Mrs Johnson
Thank you so much for these kind comments! So pleased all went well.
John Dixon
MD Prestige Holidays

Prestige Travel responded to this review on 03 Feb 2020:

That's the Prestige way!!
We look forward to helping when you are ready for another break
John Dixon
MD Prestige Holidays

Prestige Travel by FRED, 29 Oct 2019
Holiday Rating:

Amazing

Brilliant from start to finish-1st trip abroad in nearly 40 years so needed to make it memorable and it didn't disappoint-Hotel-Radisson Blu-magnificent-views stunning and beaches glorious.Prestige sorted everything and all went without a hitch.

Brilliant from start to finish-1st trip abroad in nearly 40 years so needed to make it memorable and it didn't disappoint-Hotel-Radisson Blu-magnificent-views stunning and beaches glorious.Prestige sorted everything and all went without a hitch.

Rating for tour operator:

Extremely efficient-everything was managed quickly and Hotel knew exactly what we wanted-answered all my questions promptly

Prestige Travel responded to this review on 29 Oct 2019:

Mrs Bufton, thank you so much for travelling with us on this occasion.
I am delighted you had such an enjoyable stay on Gran Canaria.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 29 Oct 2019:

We aim to please! Service is what we are all about.
John Dixon

Prestige Travel by Crafty traveller, 24 Oct 2019
Holiday Rating:

Relaxing on La Gomera

Very relaxing time on La Gomera. Parador hotel was very good. Prestige staff were very helpful. Recommend VSV Tours for island sightseeing tours.

Very relaxing time on La Gomera. Parador hotel was very good. Prestige staff were very helpful. Recommend VSV Tours for island sightseeing tours.

Rating for tour operator:

Booking process was simple and efficient. Nicky on La Gomera was very helpful, she recommended VSV Tours and was always available to call if needed.

Prestige Travel responded to this review on 24 Oct 2019:

So pleased you had a good time
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 24 Oct 2019:

We do pride ourselves on the service we like to give.
It would be a pleasure to help when you are ready for another break.
John Dixon MD Prestige Holidays