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Expert Africa

Tailor-made Namibia Safari Traveller Reviews

Reviews of Tailor-made Namibia Safari

Overall Holiday Rating
100%
Excellent 108
Good 2
Average 0
Poor 0
Terrible 0
Reviews Submitted: 110
Reviews Accepted: 110
Reviews Rejected: 0
110 reviews
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Tailor-made Namibia Safari by Kjbentham, 21 Jun 2016
Holiday Rating:

Namibia - a fantastic holiday with a few glitches

We spent three weeks in Namibia and had a fantastic time. Our accommodations were all first class, with two notable exceptions. Our experiences were also exceptional, other than a couple problematic transfers and transitions. All in all, however, an amazing vacation.

We spent three weeks in Namibia and had a fantastic time. Our accommodations were all first class, with two notable exceptions. Our experiences were also exceptional, other than a couple problematic transfers and transitions. All in all, however, an amazing vacation.

Rating for tour operator:

Namibia was fantastic but the holiday was not particularly well organized. The tour operator slipped up with regard to some important details such as transfers. Their transitions between various locations also seemed to be less than efficient so we ending up wasting a couple days in transit. The tour package didn't arrive via mail until after we departed for our vacation.

Expert Africa responded to this review on 27 Oct 2017:

We are very sorry that these travellers felt that their trip was poorly organized.

At the time of booking, last year we arranged the most direct internal flight connections, with the best timings possible for their itinerary. Although some required a change of plane, we felt that they were the best transfers available at the time.

By the time of travel one flight could have been changed to a new option, however it would have involved a lengthy road transfer on a dusty gravel road. So regardless of this new internal flight, we still would have recommended the routing that these travellers used. Our error, was not discussing the alternatives with them prior to travel and for this we sincerely apologise.

The final travel pack was posted out a month prior to the start date of our arrangements in Africa. A week later we emailed to see if they had arrived and were reminded that they actually departed Canada slightly earlier than this. We were very sorry to have overlooked this, and immediately emailed all essential travel documents over to them so that they had all they needed for travel prior to their departure.

Tailor-made Namibia Safari by Yorkshire boy, 15 Jun 2016
Holiday Rating:

A superb,individual experience...more than a trip of a lifetime!

Wonderfully planned and organised trip to Namibia, Botswana and Victoria Falls. Expert Africa and its agents listened to our ideas and wants, then went away and planned a superb itinerary which fully catered for our needs. We travelled for nearly three weeks, staying at eleven lodges or parks and travelling with family and friends in a hire vehicle. Everything went so smoothly and we experienced a wide range of lodges and scenery. My wife and ...

Wonderfully planned and organised trip to Namibia, Botswana and Victoria Falls. Expert Africa and its agents listened to our ideas and wants, then went away and planned a superb itinerary which fully catered for our needs. We travelled for nearly three weeks, staying at eleven lodges or parks and travelling with family and friends in a hire vehicle. Everything went so smoothly and we experienced a wide range of lodges and scenery. My wife and I have travelled all over the world and this was the best travel experience that we have ever had. The service from Marushka and Expert Africa went above and beyond superb! Outstanding...we will definitely recommend Expert Africa to all our friends and family...in fact to everyone we see.

Rating for tour operator:

Expert Africa....outstanding service...above and beyond! Professional and individual .We felt that they really cared about us and our holiday.

Expert Africa responded to this review on 26 Oct 2017:

Expert Africa was delighted to receive feedback from these travellers. We always aim to listen to our travellers needs and wants and then tailor the holiday around that - it is wonderful when it works so perfectly.

Tailor-made Namibia Safari by Mr and Mrs H, 12 Jun 2016
Holiday Rating:

An incredible trip to Namibia and Botswana

My husband and I spent three weeks on a safari trip to Namibia, which we had previously visited and Botswana which was new to us. We had a mixture of self drive and organised transport. Our camps/lodges were varied and we experienced may different types of activities. this was o tailor made trip to suit our particular budget and interests.

My husband and I spent three weeks on a safari trip to Namibia, which we had previously visited and Botswana which was new to us. We had a mixture of self drive and organised transport. Our camps/lodges were varied and we experienced may different types of activities. this was o tailor made trip to suit our particular budget and interests.

Rating for tour operator:

We booked our trip with Expert Africa. Tracy Lederer was the person who I delt with. I cannot praise her enough. I am used to planning and organising our holidays but felt I needed help with this one. Tracy was enthusiastic, friendly, patient and very knowledgeable. It took many discussions and e-mails to finally settle on our itinerary and it turned out to be tremendous. Guide books were sent to us after our deposit was paid and at a later date very informative and detailed information was was sent. All of our arrangements while we were away went without a hitch. We will be using this company again.

Tailor-made Namibia Safari by Casparjon , 12 Jun 2016
Holiday Rating:

Our first visit to Namibia

A self-drive scenery and safari trip to Namibia and Victoria Falls. Exceeded all our expectations in every way. Stunning, remote, often-changing desert scenery, and some superb, imaginative lodges in spectacular settings, staffed by well trained, friendly and hospitable people. Excellent excursions at sensible prices. The trip of a lifetime!

A self-drive scenery and safari trip to Namibia and Victoria Falls. Exceeded all our expectations in every way. Stunning, remote, often-changing desert scenery, and some superb, imaginative lodges in spectacular settings, staffed by well trained, friendly and hospitable people. Excellent excursions at sensible prices. The trip of a lifetime!

Rating for tour operator:

Knowledgeable, helpful but never pushy. All their arrangements worked like clockwork, and we never had any anxieties or disappointments. Nothing oversold or exaggerated. Very professional in every way. Would definitely recommend them.

Tailor-made Namibia Safari by HHL, 11 Jun 2016
Holiday Rating:

An unforgettable trip in lifetime

We self-drove from the north to south in Namibia, travelling in slow and easy pace in May. A perfect timing to visit there, neither too hot during the day nor too cold at night. The beauty of wilderness astonished us! Great Safari and enchanting, magical sand dunes are the highlights for this trip. Friendly people, amazing scenery and safe environment made this country tops over other southern african countries we've been among travel destination...

We self-drove from the north to south in Namibia, travelling in slow and easy pace in May. A perfect timing to visit there, neither too hot during the day nor too cold at night. The beauty of wilderness astonished us! Great Safari and enchanting, magical sand dunes are the highlights for this trip. Friendly people, amazing scenery and safe environment made this country tops over other southern african countries we've been among travel destination.

Rating for tour operator:

Expert Africa is indeed professional , knowledge and reliable tour operator. They help us organize a perfect self-driving namibian trip. Great and efficient communication. Try their best to meet customer's expectation. My friends who took my suggestion and joined their camping trip also complimented on Expert Africa very much. Expert Africa dropped the price with the change of currency. They quoted a better price than the price stated on their website which indeed impressed them. Namibia, amazing scenery and people!

Tailor-made Namibia Safari by CLB, 9 Jun 2016
Holiday Rating:

Another superb holiday organised by Expert Africa

This holiday was to the Okavango Delta. We visited 3 camps and saw an amazing amount of animals. All camps were excellent, all flights on time and we will certainly be returning some day

This holiday was to the Okavango Delta. We visited 3 camps and saw an amazing amount of animals. All camps were excellent, all flights on time and we will certainly be returning some day

Rating for tour operator:

This is our 6th holiday organised by Expert Africa. They are always extremely helpful and go out of their way to make sure that we see and do as much as we can. It is also very useful to have their comments on camps as most of the staff do visit the camps.

Tailor-made Namibia Safari by Mr&Mrs P. Staffordshire, 4 Jun 2016
Holiday Rating:

Namibia, a magical experience.

We recently spent a month touring Namibia by car on a self drive holiday. The whole trip was a fantastic experience, it gave us the opportunity to visit some marvellous locations ,and see some incredible wildlife. We were also fortunate to meet some Namibians and learn something about their way of life and their culture. The trip has given us a lot of marvellous memories, which we will treasure for years to come.

We recently spent a month touring Namibia by car on a self drive holiday. The whole trip was a fantastic experience, it gave us the opportunity to visit some marvellous locations ,and see some incredible wildlife. We were also fortunate to meet some Namibians and learn something about their way of life and their culture. The trip has given us a lot of marvellous memories, which we will treasure for years to come.

Rating for tour operator:

Expert Africa, has provided us with a superb alround service. They were able to offer advice, and guidance on were to stay, and formulated a package which completely forfilled our requirements. .

Tailor-made Namibia Safari by JonnyM, 2 Jun 2016
Holiday Rating:

The perfect safari holiday experience

A two week safari holiday in Namibia. We wanted to trek the Desert elephants and rhinos and to follow leopard and cheetah. We got lucky and the trip met all our expectations.

A two week safari holiday in Namibia. We wanted to trek the Desert elephants and rhinos and to follow leopard and cheetah. We got lucky and the trip met all our expectations.

Rating for tour operator:

From the moment we contacted ExpertAfrica we felt we were in good hands. They guided us through all the various alternatives for the "Safari of a Lifetime" and got it 100% right. We could not be more impressed by the knowledge of their advisors and the care they took to make the experience memorable. Nothing was too much trouble for them and all arrangements worked out to perfection. We would have no hesitation in recommending this company.

Tailor-made Namibia Safari by VJA, 29 May 2016
Holiday Rating:

Loved Namibia. Appreciated their efforts ( on relatively short notice) to book the trip we wanted. Price seemed fair.

Tops: Wilderness Safari's "gate" in Windhoek Damaraland Camp--staff & management (Gayle!)****,food and community dining, accommodations, our guide(Abner)& outings. Terrific air service on Wilderness Safaris & partners. Serra Cafeme Camp--site, Kunene river trip & my most researched, most favorite, unforgettable visit with the Himba. Ongava Camp--Chris(manager),deck, waterhole, animals on site and in proximity to camp, guide, Etosha,food ...

Tops: Wilderness Safari's "gate" in Windhoek Damaraland Camp--staff & management (Gayle!)****,food and community dining, accommodations, our guide(Abner)& outings. Terrific air service on Wilderness Safaris & partners. Serra Cafeme Camp--site, Kunene river trip & my most researched, most favorite, unforgettable visit with the Himba. Ongava Camp--Chris(manager),deck, waterhole, animals on site and in proximity to camp, guide, Etosha,food accommodation (veggie). Air flights & travel in Namibia.

Rating for tour operator:

Did a great job getting us what we wanted at a reasonable price and in a fairly short window of time.

Expert Africa responded to this review on 25 Oct 2017:

Expert Africa were delighted to hear that these travellers enjoyed their experiences in Namibia so much.

Tailor-made Namibia Safari by PHD, 24 May 2016
Holiday Rating:

Fabulous experience - organised by a very friendly and knowledeageble company

Fantastic self drive tour of Namibia - with good advice from Expert Africa on where to go and what to see. Country was brilliant - varied and stunning landscapes, very friendly people everywhere and great places to stay. One of the very best.

Fantastic self drive tour of Namibia - with good advice from Expert Africa on where to go and what to see. Country was brilliant - varied and stunning landscapes, very friendly people everywhere and great places to stay. One of the very best.

Rating for tour operator:

Expert Africa were helpful, clearly knew their stuff and were on the ball throughout. Very highly rated.