AITO: The Association of Independent Tour Operators
Journey Latin America

Journey Latin America Traveller Reviews

Reviews of Journey Latin America

Overall Company Rating
97%
Excellent 548
Good 33
Average 8
Poor 5
Terrible 3
Reviews Submitted: 597
Reviews Accepted: 597
Reviews Rejected: 0
597 reviews
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Journey Latin America by Filbert Fox, 11 Feb 2016
Holiday Rating:

First class tour guide, great tour and we've returned with fantastic memories

This was our first guided small group tour with JLA, having done five similar tours in the Far East, and JLA and, in particular, our tour guide rate at the very top. A wonderful holiday.

This was our first guided small group tour with JLA, having done five similar tours in the Far East, and JLA and, in particular, our tour guide rate at the very top. A wonderful holiday.

Rating for tour operator:

JLA organised a first rate trip round Mexico and included a huge variety of experiences. We had an "add on " on the Copper Canyon railway, which JLA subcontracted to Condor Verde, and this was well organised too. We have be been home for a couple of days and already recommended both operators to a number of friends.

Self Drive Cuba: West by Chris from Kent, 10 Feb 2016
Holiday Rating:

Cuba is different

My wife and I had an 18 day holiday in Cuba including a 10 day self drive tour of the west of the Island. Cuba is a country where it seems that the clocks stopped. It has a wealth of colonial style buildings and is a must for lovers of 1950s American cars (and you will learn to love them even if you don't now!). Every city has its own character and atmosphere with old Havana and Trinidad of particular note for fine buildings and lively music...

My wife and I had an 18 day holiday in Cuba including a 10 day self drive tour of the west of the Island. Cuba is a country where it seems that the clocks stopped. It has a wealth of colonial style buildings and is a must for lovers of 1950s American cars (and you will learn to love them even if you don't now!). Every city has its own character and atmosphere with old Havana and Trinidad of particular note for fine buildings and lively music. To the west of Havana, Vinales and Las Terrazas are in lovely countryside with lots of birds and other wild life. After 10 days travelling, we had 3 nights of all-inclusive luxury at Varadero, a great place for a rest. If you speak Spanish, self drive is good but you are likely to need to ask people for directions. All accommodation and a range of local guides were arranged for us.

Rating for tour operator:

The itinerary put together by the tour operator was good and tweaked to fit our requirements.

Central America discovery by Hils, 31 Jan 2016
Holiday Rating:

Amazing Central America

A group tour of 6 countries in Central America - Panama, Costa Rica, Nicaragua, El Salvador, Honduras and Guatemala. A fantastic taste of the 6 countries with inevitably lots of travelling from place to place. We had a rich variety of forms of transport - private bus, public bus, chicken bus, small water taxis, ferries, tuc tuc, horses and zip-wires! Walked in forests and saw amazing vegetation, birds and animals. We marvelled at volcanoes...

A group tour of 6 countries in Central America - Panama, Costa Rica, Nicaragua, El Salvador, Honduras and Guatemala. A fantastic taste of the 6 countries with inevitably lots of travelling from place to place. We had a rich variety of forms of transport - private bus, public bus, chicken bus, small water taxis, ferries, tuc tuc, horses and zip-wires! Walked in forests and saw amazing vegetation, birds and animals. We marvelled at volcanoes. We ate in many different style restaurants and sampled street food. Visited ruins, museums and saw lots of Spanish colonial architecture.

Rating for tour operator:

Thoroughly friendly, knowledgeable and professional at all points of contact from the initial contact with Alexandra at JLA, through the booking process to being looked after by a world class tour leader - Daniele Binaghi. JLA have an in-depth knowledge of South America and put together really interesting and good value tours.

Peaks and Plains of Patagonia by Liz , 26 Jan 2016
Holiday Rating:

Magnificant Patagonia

Patagonia must be one of the most beautiful places in the world. This tour ensures you see the best.

Patagonia must be one of the most beautiful places in the world. This tour ensures you see the best.

Rating for tour operator:

I cannot fault JLA. I was travelling for the 4 months before the tour which means contacting me was difficult but this was dealt with patiently. The leader of the tour was excellent.

Extremes of Chile by Estrella, 22 Jan 2016
Holiday Rating:

Chile North to South

Chile is a wonderful country with a great variety of landscapes and wildlife from the Atacama Desert to Punta Arenas. It's very unspoiled and the food is fantastic!

Chile is a wonderful country with a great variety of landscapes and wildlife from the Atacama Desert to Punta Arenas. It's very unspoiled and the food is fantastic!

Rating for tour operator:

A slight mis-hap on the booking of one of the hotels, otherwise JLA - Penguin's tour of Chile is fantastic.

Journey Latin America by Graham, 21 Jan 2016
Holiday Rating:

Wonderful places. Wonderful people.

Peru lived up to expectations. Bolivia exceeded them. Chile was OK.

Peru lived up to expectations. Bolivia exceeded them. Chile was OK.

Rating for tour operator:

Efficient, taking our exact needs into consideration. Helped us out from London when there was a problem.

Journey Latin America by hkr, 21 Jan 2016
Holiday Rating:

Well constructed by knowledgeable staff

Touring Nicaragua and Panama

Touring Nicaragua and Panama

Rating for tour operator:

Very knowledgeble about area, worked with client to produce customised itiniary, provided good support and advice via well chosen local tour operators

Self Drive Cuba: West by robyngj, 21 Jan 2016
Holiday Rating:

Self drive 2 week trip to Cuba with friends

Journey Latin America organised the ground arrangements for this trip including all accommodation, car hire and some excursions. Journey Latin America were excellent at sorting this out efficiently especially since we had left it to the last moment and Cuba is relatively full of tourists all trying to see the country before more major changes and the Americans start to arrive. the local support from Latin America Travel was excellent and we ...

Journey Latin America organised the ground arrangements for this trip including all accommodation, car hire and some excursions. Journey Latin America were excellent at sorting this out efficiently especially since we had left it to the last moment and Cuba is relatively full of tourists all trying to see the country before more major changes and the Americans start to arrive. the local support from Latin America Travel was excellent and we had some great tour guides. We stayed in excellent casas and OK hotels (the beach resort at the end looked a little sad). Driving was sometimes a bit too exciting (the roads are bad and horses and carts come at you all directions) but it meant we got right off the beaten track. Overriding memories of the music, dancing, old American cars and friendly people.

Rating for tour operator:

Journey Latin America were excellent at sorting out all our ground arrangements efficiently especially since we had left it to the last moment and Cuba is relatively full of tourists all trying to see the country before more major changes and the Americans start to arrive. The local support from Latin America Travel was excellent and we had some great tour guides. The cases were all excellent too.

Journey Latin America by PH87GB, 20 Jan 2016
Holiday Rating:

Three weeks in Nicaragua and El Salvador

This was a great mix of town and country, introducing us to the culture and people of two less known Central American countries.

This was a great mix of town and country, introducing us to the culture and people of two less known Central American countries.

Rating for tour operator:

This was an off-the-shelf private tour, but JLA were very helpful in tweaking it to meet our specific requests.

Journey Latin America by Pete W, 14 Jan 2016
Holiday Rating:

Travelling through Mexico

I spent three weeks travelling around Mexico, from the Chihuahua-El Pacifico Railway through the stunning Barrancas del Cobre and on to the jungle ruins of Palenque and Coba, amazing Chichen Itcha and Tulum on the Caribbean, via five days in Mexico City - enough time to visit the incredible Teotihuacan, Tenochtitlan and the must-see Museo de Antropologie and Diego Rivera Murals in the Palacio Nacional. It's such a shame that most Britons' view ...

I spent three weeks travelling around Mexico, from the Chihuahua-El Pacifico Railway through the stunning Barrancas del Cobre and on to the jungle ruins of Palenque and Coba, amazing Chichen Itcha and Tulum on the Caribbean, via five days in Mexico City - enough time to visit the incredible Teotihuacan, Tenochtitlan and the must-see Museo de Antropologie and Diego Rivera Murals in the Palacio Nacional. It's such a shame that most Britons' view of Mexico is border issues with the US, El Chapo and drugs, and Cancun! None of them, frankly, are representative of the incredible country I visited and the wonderfully friendly and welcoming people I met.

Rating for tour operator:

This is my third trip with Journey Latin America and I can't recommend them highly enough. I had four weeks touring South America, taking in the Galapagos, Machu Picchu, Easter Island, Buenos Aires, Iguazzu Falls and Rio, and followed that with two weeks in Cuba, driving myself and doing home stays before a final few days in Havana (now the trade deal has been done with the US, get there before the Americans do with cultural invasion what they failed to do at the Bay of Pigs). And then this Mexico trip. JLA have been superb at arranging my itinerary, transfers and accommodation to fit in exactly with the things I wanted to do and see. Can't fault them at all, and like that they work with local businesses.