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Experience Travel Group

Sri Lanka Laid Back - Deluxe Traveller Reviews

Reviews of Sri Lanka Laid Back - Deluxe

Overall Holiday Rating
100%
Excellent 56
Good 1
Average 0
Poor 0
Terrible 0
Reviews Submitted: 57
Reviews Accepted: 57
Reviews Rejected: 0
57 reviews
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Sri Lanka Laid Back - Deluxe by Kim Admin, 10 Mar 2017
Holiday Rating:

Smiling just remembering it all.

From start to finish it was just what we wanted, the only downside was one hotel was too far away from where we wanted to be( Nuwara Eliya was booked so we stayed about an hour or so away) however our driver ensured we still got to visit the Hill Club! Nothing was too much trouble for the people at the hotels or associated with our holiday.

From start to finish it was just what we wanted, the only downside was one hotel was too far away from where we wanted to be( Nuwara Eliya was booked so we stayed about an hour or so away) however our driver ensured we still got to visit the Hill Club! Nothing was too much trouble for the people at the hotels or associated with our holiday.

Rating for tour operator:

Sara was helpful, friendly and efficient. She called when she said she would, made amendments to accommodate our changing ideas and was knowledgeable and helpful throughout the whole process of booking and up to departure.

Experience Travel Group responded to this review on 13 Mar 2017:

Dear Kim,

Great to hear you had a great holiday. We generally avoid booking hotels in Nuwara Eliya itself as the standard is not brilliant generally speaking. However, we should have explained that more clearly in advance.

I'm glad you still got to enjoy the experience that is the Hill Club! I'll pass onto Sara your positive comments too as she'll be pleased.

All the best,

Sam Clark
Co-founder & MD

Sri Lanka Laid Back - Deluxe by Hillies, 7 Mar 2017
Holiday Rating:

Memorable for all the right reasons

Our time in Sri Lanka was made complete by our guide who provided knowledge wherever we went. The country was amazing and we experienced so much more than expected

Our time in Sri Lanka was made complete by our guide who provided knowledge wherever we went. The country was amazing and we experienced so much more than expected

Rating for tour operator:

Our operator was always helpful and very patient when adjusting our holiday needs. We had everything we needed along the way and never had to ask for anything

Experience Travel Group responded to this review on 07 Mar 2017:

Dear Kim,

So pleased to hear you experienced more than you expected. That's definitely what we aim for. Do please recommend us to others and we hope to hear from you again.

Kind regards,

Sam Clark
Co-founder & MD

Sri Lanka Laid Back - Deluxe by Mr P L 17, 6 Feb 2017
Holiday Rating:

Richly rewarding and brilliantly organised.

A highly stimulating trip to a country emerging from decades in the wilderness and keen to welcome visitors from other countries. There was so much to see and some wonderful people to meet - not least the local guides who brought it all to life.

A highly stimulating trip to a country emerging from decades in the wilderness and keen to welcome visitors from other countries. There was so much to see and some wonderful people to meet - not least the local guides who brought it all to life.

Rating for tour operator:

Very flexible, positive and highly efficient with great organisation on the ground.

Experience Travel Group responded to this review on 07 Feb 2017:

Dear Peter,

Thank you for your very kind words. We very much appreciate it.

Kind regards,

Sam Clark
Co-founder - ETG

Sri Lanka Laid Back - Deluxe by cathgrainger, 4 Nov 2016
Holiday Rating:

Honeymoon to Sri Lanka with Experience Travel- August (2016)

For our Honeymoon we went on a three week holiday to Sri Lanka (organised by the Experience Travel group). I can honestly say that this was the most amazing holiday we have ever been on. Sri Lanka is a wonderful country full of welcoming people, amazing wildlife, unbelievable sites and the best food! Highlights include seeing a Leopard at Wilpattu National Park, climbing to the top of Sigiriya rock (and exploring the amazing archaeology there), ...

For our Honeymoon we went on a three week holiday to Sri Lanka (organised by the Experience Travel group). I can honestly say that this was the most amazing holiday we have ever been on. Sri Lanka is a wonderful country full of welcoming people, amazing wildlife, unbelievable sites and the best food! Highlights include seeing a Leopard at Wilpattu National Park, climbing to the top of Sigiriya rock (and exploring the amazing archaeology there), and spending some relaxed time down by the coast near Galle. Throughout the holiday we stayed in small boutique hotels which where amazing. We also spent two nights staying in traditional mud huts, which was very exciting. We were so sad to leave Sri Lanka at the end of our holiday, and can't wait to go back (hopefully sometime soon).

Rating for tour operator:

Our whole holiday was organised by Experience Travel group and our travel consultant was Becky. From helping us to put together an amazing itinerary, through to getting on our flight home Becky was fantastic! She really helped up to create a unique trip, that was tailored to our specific interests. We could tell she had really listened to what we wanted from our holiday, and was very attentive. We felt that by booking with Experience Travel we got to stay in some really unique hotels, and ended up seeing some amazing sites that were off the traditional tourist track. All our guides were so friendly and knowledgeable which made such a difference to our experience. Becky made our holiday really special as well, by informing all our hotels that we were on our honeymoon!! We would go on another holiday organised by Experience Travel in a second.

Experience Travel Group responded to this review on 04 Nov 2016:

Dear Catherine,

Becky will be so pleased to hear she understood what you were looking for you so well! Thank you so much for taking the time to post this review.

Regards,

Sam Clark (Co-founder)

Sri Lanka Laid Back - Deluxe by C & K, 29 Sep 2016
Holiday Rating:

Exemplarily

Where to start? I suppose digging about for an independent tour operator with great reviews. Then given them a call. It went something like, 'right, we would like you build us a honeymoon package visiting Sri-Lanka then onwards to the Maldives and we would like bespoke, boutique villas and would want to spend as much time as possible getting to know and feel Sri-Lanka'. It continued, 'In the Maldives we would like all inclusive and do nothing ...

Where to start? I suppose digging about for an independent tour operator with great reviews. Then given them a call. It went something like, 'right, we would like you build us a honeymoon package visiting Sri-Lanka then onwards to the Maldives and we would like bespoke, boutique villas and would want to spend as much time as possible getting to know and feel Sri-Lanka'. It continued, 'In the Maldives we would like all inclusive and do nothing much apart from snorkelling maybe'. We were advised to leave all the arranging to them now that they have an idea and will get back to us and send us an initial itinerary. We both were so exited and impressed when it arrived, suffice it to say, we did not have to change a thing! Honestly. Our instruction were headed and it all looked spectacular. Getting into the thick of it; the flight was hassle free, our chauffeur was polite, knowledgable, humorous and was very aware when we needed space. The vehicle was new and clean as were the various accommodations. A short flight and an exhilarating speed boat trip [55mins] to our last destination, 'The Maldives'. WOW met and supposed our expectations, you may say a little contrived insomuch as practically everything had to be brought in and placed in their final resting place for there likes of tourists, but we sort of knew that. I have deliberately not mentioned the villas, staff and trips as I be here all day and I would rather you have the experience we had planing, exploring and meeting people as we did. Thank you all at E.T.G

Rating for tour operator:

Experience Travel Group A truly 1st class and knowledgeable team. Efficient, polite, understanding and with an exceptional grasp of our needs. I would thoroughly recommend them to our families and friends.

Experience Travel Group responded to this review on 30 Sep 2016:

Hi Chris,

Thank you very much for this feedback, I am so glad you had a good time on your honeymoon! We pride ourselves on giving a genuine full service from the moment you first get in touch with the company to the moment you return from your holiday and beyond of course. We really want to make sure your experience is the best it can be and appreciate you letting us know that it's working!

Becky

Experience Travel Group responded to this review on 30 Sep 2016:

Thanks Chris, I will make sure to pass your kind words on to the whole team, both here in the UK and in Sri Lanka!

Thanks, Becky

Sri Lanka Laid Back - Deluxe by HellyH, 14 Sep 2016
Holiday Rating:

Holiday of a lifetime!

Two weeks in Sri Lanka - one touring & one on the beach. The tour took us to coconut plantations, temples, tea country, waterfalls and on safari; the beach was paradise,

Two weeks in Sri Lanka - one touring & one on the beach. The tour took us to coconut plantations, temples, tea country, waterfalls and on safari; the beach was paradise,

Rating for tour operator:

Experience Travel Group created our personalised itinerary, booked and arranged everything professionally and to a very high standard. Helpful and knowledgeable staff.

Experience Travel Group responded to this review on 14 Sep 2016:

Hi Helen,

Thanks for your comments, I am so pleased you and your family enjoyed your trip!

Thanks,

Becky

Sri Lanka Laid Back - Deluxe by Simon C, 19 Aug 2016
Holiday Rating:

Nineteen day tour of Sri Lanka

A truely fantastic tour of Sri Lanka, from Colombo, to the Cultural Triangle (Kandy, Sigiriya etc), the Tea Trails and Galle, including safaris, temples, walks, cycles, white water rafting, kanyoning, swimming, surfing and eating (and relaxing....). Amazing hotels and great hospitality throughout, awful roads, but smiling faces.

A truely fantastic tour of Sri Lanka, from Colombo, to the Cultural Triangle (Kandy, Sigiriya etc), the Tea Trails and Galle, including safaris, temples, walks, cycles, white water rafting, kanyoning, swimming, surfing and eating (and relaxing....). Amazing hotels and great hospitality throughout, awful roads, but smiling faces.

Rating for tour operator:

Experience Travel were awesome; easy and efficient organisation of a great trip in five centres and with great logistics and guides. Perfect.

Experience Travel Group responded to this review on 19 Aug 2016:

Dear Simon,

Fantastic to hear you had a great time. We appreciate the comments and thank you for coming back to us and trusting us with another family holiday. We hope to hear from you guys again!

Kind regards,

Melissa
Director of Experience

Sri Lanka Laid Back - Deluxe by JMint, 3 Jul 2016
Holiday Rating:

Truly Special Visit to Sri Lanka and The Maldives

Our visit to Sri Lanka immersed us in the culture and traditions of the Sri Lankans and we learned so much of the way of life from our guide, Upendra de Silva, who mixed the cultural learning with fun activities largely arranged by Experience Travel. We then had a few days at the end in The Maldives which was pure relaxation and indulgence! A magical place. We wish we had more time in our lives and the ability to do even part of our holiday ...

Our visit to Sri Lanka immersed us in the culture and traditions of the Sri Lankans and we learned so much of the way of life from our guide, Upendra de Silva, who mixed the cultural learning with fun activities largely arranged by Experience Travel. We then had a few days at the end in The Maldives which was pure relaxation and indulgence! A magical place. We wish we had more time in our lives and the ability to do even part of our holiday again as it was truly the experience of a lifetime and one we will always remember.

Rating for tour operator:

Experience Travel's representative Upe was very organised and our activities and days were well thought out and had a few extras. He had done the job for many many years and was good at adapting to our needs to make our trip a memorable one. A good representative for Experience Travel, who I cannot fault and gave excellent service.

Experience Travel Group responded to this review on 04 Jul 2016:

Dear Jane,

Thank you so much for leaving this feedback. We love to get comments like this - it really makes what we do seem worthwhile! We very much hope to hear from you again.

Regards,

Sam
Co-founder

Sri Lanka Laid Back - Deluxe by chelsea, 12 Apr 2016
Holiday Rating:

superb throughout

We had a terrific trip-from the help friendliness and informative at the outset to the execution of this on the trip with wonderful service provided by all the guides-excellent accommodation throughout -just what we asked for and the food always good i would unhesitatingly recommend Experience Travel as their knowledge of the local conditions etc was first rate. The Sri Lankan people helped us a lot on the way!

We had a terrific trip-from the help friendliness and informative at the outset to the execution of this on the trip with wonderful service provided by all the guides-excellent accommodation throughout -just what we asked for and the food always good i would unhesitatingly recommend Experience Travel as their knowledge of the local conditions etc was first rate. The Sri Lankan people helped us a lot on the way!

Rating for tour operator:

very knowlegeable about the country and specific areas also great knowledgr and appreciation of our requirements holiday put together brilliantly-just enough time in all places which were excellent throughout

Experience Travel Group responded to this review on 14 Apr 2016:

Dear Barry,

We very much appreciate your trusting us yet again with another holiday! Glad it was such a good one too. Thank you for taking the time to write the review.

All the best,

Sam Clark

Sri Lanka Laid Back - Deluxe by Jenny, 31 Mar 2016
Holiday Rating:

The holiday that just kept giving!

We had a fantastic time, this holiday felt like such an adventure from start to finish. I felt that the trip really gave us an opportunity to immerse ourselves in Sri Lankan culture. Our local guide was very knowledgeable about the history so by the time we reached each destination we really felt that we could appreciate what we were visiting. We had some amazing experiences, my fiancée saved a star tortoise from the road which the ...

We had a fantastic time, this holiday felt like such an adventure from start to finish. I felt that the trip really gave us an opportunity to immerse ourselves in Sri Lankan culture. Our local guide was very knowledgeable about the history so by the time we reached each destination we really felt that we could appreciate what we were visiting. We had some amazing experiences, my fiancée saved a star tortoise from the road which the locals loved, we had king coconuts from the side of the road, we visited beautiful Buddhist temples. We met people from all over the world, from the locals who were friendly and really eager to chat and make us feel welcome to other travellers. We went on an elephant Safari and must have seen over 100 elephants not to mention the big bull elephant wandering down the main road. The food was delicious especially the coconut samba, banana flower curry and manioc. We then went to the Maldives where we were lucky enough to see dozens of dolphins all round the boat. My fiancée, who was diving, saw the dolphins from under water as well as sharks and turtles. It was a great, and very relaxing, contrast to Sri Lanka.

Rating for tour operator:

Good local knowledge and great package put together at a very reasonable price.

Experience Travel Group responded to this review on 01 Apr 2016:

Dear Jennifer,

That's a great story about the tortoise! Thank you very much for taking the time to review the holiday. We're delighted you enjoyed your holiday so much and we look forward to hearing from you again in the future.

Kind regards,

Sam Clark
Co-founder