AITO: The Association of Independent Tour Operators
Experience Travel Group

Sri Lanka Laid Back - Deluxe Traveller Reviews

Reviews of Sri Lanka Laid Back - Deluxe

Overall Holiday Rating
100%
Excellent 56
Good 1
Average 0
Poor 0
Terrible 0
Reviews Submitted: 57
Reviews Accepted: 57
Reviews Rejected: 0
57 reviews
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Sri Lanka Laid Back - Deluxe by Jane , 23 Nov 2018
Holiday Rating:

Sri Lanka - everything we hoped for and more.

The cricket at Galle was the main draw for us but the diversity of this island, it’s food, people and fascinating mixture of religions and cultures will stay in our memories and hearts forever.

The cricket at Galle was the main draw for us but the diversity of this island, it’s food, people and fascinating mixture of religions and cultures will stay in our memories and hearts forever.

Rating for tour operator:

Experience Travel Group were excellent from my very first enquiry regarding the cricket to post holiday feedback. Taking into account our requirements they assembled an itinerary which met our varying needs, provided useful information before departure, had very knowledgable people on the ground in Sri Lanka and made us feel that our needs were paramount. I would have no hesitation in using them again.

Experience Travel Group responded to this review on 26 Nov 2018:

Hi Jane,

Thank you so much for your feedback. I am so pleased you had a good time in Sri Lanka.I'll pass your kind words onto my colleagues in Sri Lanka, they will be glad to know they helped make your holiday so special.

Becky

Sri Lanka Laid Back - Deluxe by Janner, 15 Nov 2018
Holiday Rating:

Excellent throughout from our welcome on arrival to our final day and return

We went to Sri Lanka on a cricket and leisure holiday.

We went to Sri Lanka on a cricket and leisure holiday.

Rating for tour operator:

Experience Travel Group were attentive throughout the booking process and our holiday. We were welcomed on arrival, reassured about the political upheaval that took place during our stay and any issues we had were responded to quickly.

Experience Travel Group responded to this review on 19 Nov 2018:

Hi John

Thank you for your kind words, I am so glad that you had a good holiday.

It was lovely to meet you in Galle and we look forward to helping you with your next adventure!

Regards

Nick

Head Of Travel

Sri Lanka Laid Back - Deluxe by Sarah , 19 Apr 2018
Holiday Rating:

Amazing holiday experience in Sri Lanka!

Holiday was amazing - hotels were fabulous, Sri Lankan people are so warm and kind, food was scrumptious, scenery was so lush and green. Sri Lanka needs to be on everyone's bucket list to visit!

Holiday was amazing - hotels were fabulous, Sri Lankan people are so warm and kind, food was scrumptious, scenery was so lush and green. Sri Lanka needs to be on everyone's bucket list to visit!

Rating for tour operator:

Very helpful, easy to deal with and delivered a fantastic holiday which we will remember for a lifetime.

Experience Travel Group responded to this review on 20 Apr 2018:

Hi Sarah,

Thanks so much for your lovely feedback. It is brilliant to hear that you and your family has such a great trip! I agree, Sri Lanka is magical and everyone should try to explore it if they can.

Becky

Sri Lanka Laid Back - Deluxe by Happy Traveller, 18 Mar 2018
Holiday Rating:

Tour of Sri Lanka

Tailor made itinerary exceeded our expectations.

Tailor made itinerary exceeded our expectations.

Rating for tour operator:

Friendly, efficient, professional and knowledgeable support and service

Experience Travel Group responded to this review on 19 Mar 2018:

Hi Oliver

Thank you for your feedback, I was delighted to see that the holiday lived up to expectations. I am very much looking forward to speaking to you both and finding out more.

Thanks

Nick

Sri Lanka Laid Back - Deluxe by Andy & Jane, 17 Feb 2018
Holiday Rating:

Wonderful first visit to Sri Lanka with great range of experiences

https://aj2wilson.wordpress.com/the-jottings/

https://aj2wilson.wordpress.com/the-jottings/

Rating for tour operator:

Very efficient, good communications, responsive to any issues raised both before and during the trip. Helped to make it a memorable holiday.

Experience Travel Group responded to this review on 20 Feb 2018:

Hi Andy,

Thanks so much for your feedback, I am so pleased you had such a good trip. Your blog was really great reading, and I agree sea planes really are the best way to travel in Sri Lanka!

Becky

Sri Lanka Laid Back - Deluxe by MIles, 7 Jan 2018
Holiday Rating:

Interesting and well organised

A 3 base trip with many cultural experiences and great Safari and a lovely 4 days on the beach.

A 3 base trip with many cultural experiences and great Safari and a lovely 4 days on the beach.

Rating for tour operator:

Very knowledgeable and organised.

Experience Travel Group responded to this review on 08 Jan 2018:

Hi Miles

Thank you very much for the kind review, I am so glad that everything went to plan and that you had a great holiday with the family.

Thanks

Nick

Sri Lanka Laid Back - Deluxe by Riley, 21 Dec 2017
Holiday Rating:

Exciting, informative, relaxing and welcoming Sri Lanka

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

Rating for tour operator:

Very helpful, efficient and understood our requirements without needing much prompting. All their suggestions for activities on our holiday were perfect, working out what would fit our budget. Holiday information was produced efficiently, including an 'app' with all our personal holiday information on it.

Experience Travel Group responded to this review on 22 Dec 2017:

Dear Chris,

Fantastic to hear! Thank you so much for taking the time to post this review. We very much hope to hear from you again and please do recommend us to others!

Kind regards,

Melissa Nicholas
Director and Co-founder

Sri Lanka Laid Back - Deluxe by bribar, 3 Oct 2017
Holiday Rating:

best holday we have ever had

Experience travel gave us an amazing experience with no hassles and a brilliant chauffeur

Experience travel gave us an amazing experience with no hassles and a brilliant chauffeur

Rating for tour operator:

They planned the entire holiday for us incluing private tours

Experience Travel Group responded to this review on 16 Oct 2017:


Experience Travel Group responded to this review on 16 Oct 2017:

Hi Brian, this is so good to hear. I am delighted that you had such a great time and we look forward to helping with your future travels. A return to Sri Lanka?
Best wishes
Sara

Sri Lanka Laid Back - Deluxe by Mandi1974, 18 Sep 2017
Holiday Rating:

Perfectly organised Silver Wedding holiday to Sri Lanka and The Maldives

Firstly can we say a big thank you to Toni for all her help with the itinerary and all my questions after booking with her. Toni chose great hotels for us, we had the holiday of our lives. Our guide, Samon, was waiting for us on landing and couldn't have treated us any better. His pride and knowledge of his country was amazing. He was always on time with the car, and himself, immaculate with enthusiasm. We really couldn't have had a ...

Firstly can we say a big thank you to Toni for all her help with the itinerary and all my questions after booking with her. Toni chose great hotels for us, we had the holiday of our lives. Our guide, Samon, was waiting for us on landing and couldn't have treated us any better. His pride and knowledge of his country was amazing. He was always on time with the car, and himself, immaculate with enthusiasm. We really couldn't have had a better guide, from halting charging elephants with the palm of his hand and climbing a palm tree he went above and beyond to make our week in Sri Lanka perfect. We were sad to leave him when we left for the Maldives.

Rating for tour operator:

I feel Toni listened to what we wanted and booked our trip accordingly

Experience Travel Group responded to this review on 19 Sep 2017:

Dear Mandi,

I'm so pleased you had such a great holiday and I'll be sure to pass on your kind comments to Toni. She'll be so pleased.

As for Saman. Well, we get many great comments about him and he is undoubtedly one of our top guides in any country. However, stopping a charging elephant with the palm of his hand and climbing a coconut tree - that really is above and beyond!

We loved the picture of Saman up the tree also! What a guy!

Happy wedding anniversary and we hope you are able to travel with us again sometime.

Regards,

Sam
Co-founder & MD

Sri Lanka Laid Back - Deluxe by B and B, 7 Apr 2017
Holiday Rating:

What an experience !

Wherever we travel I have always not wanted to be labelled a tourist I know this is an illusion but by choosing a small travel company we ' senior ' travellers felt privelidged not to be transported everywhere in a large coach and benefit from the personal attentions of an excellent driver I would call a companion We appreciated the small ' boutique ' places we stayed in as well as the final luxury of the Amangalla Sri Lanka is a gentler ...

Wherever we travel I have always not wanted to be labelled a tourist I know this is an illusion but by choosing a small travel company we ' senior ' travellers felt privelidged not to be transported everywhere in a large coach and benefit from the personal attentions of an excellent driver I would call a companion We appreciated the small ' boutique ' places we stayed in as well as the final luxury of the Amangalla Sri Lanka is a gentler India , lush and fertile and very beautiful We found the heat and humidity at times oppressive but most places had air conditioning The mud hut was certainly an unforgettable experience , sitting on the outside latrine one morning a startlingly yellow golden oriel perched right in front of me A bird watchers delight ! Lots of tea , coconut , smiles and laughter A holiday to remember M

Rating for tour operator:

We initially visited the small office in Clapham and immediately felt we were in good hands A bit of tweaking here and there , we were in desperate need of a gentle programme and ruled out too much organised activity We had time to just observe and notice the little things with our eyes open wide

Experience Travel Group responded to this review on 10 Apr 2017:

Dear Barbara,

What a lovely review! That really captures what travel is all about - time to notice and observe the little things... We appreciate your taking the time to post this review and we look forward to seeing you again.

Kind regards,

Sam
Co-founder & MD