AITO: The Association of Independent Tour Operators
Fleewinter

Fleewinter Traveller Reviews

Reviews of Fleewinter

Overall Company Rating
99%
Excellent 433
Good 11
Average 1
Poor 0
Terrible 0
Reviews Submitted: 445
Reviews Accepted: 445
Reviews Rejected: 0
445 reviews
Sort by:
Fleewinter by Brown, 9 Jan 2016
Holiday Rating:

An amazing family winter holiday in Morocco

We had a really fantastic trip. Fleewinter made all the difference with helping with planning excellent accommodation, transfers and day trip to a Berber village. We would definitely re book through Fleewinter.

We had a really fantastic trip. Fleewinter made all the difference with helping with planning excellent accommodation, transfers and day trip to a Berber village. We would definitely re book through Fleewinter.

Rating for tour operator:

Fleewinter are amazingly efficient, helpful, listen to clients requirements and suggest great local ideas for trips and other key holiday components. Best company we have travelled with.

Cambodia Highlights by Mummy0797, 7 Jan 2016
Holiday Rating:

Fleewinter review

Fleewinter provided expert information, insider knowledge, pitched perfectly for our needs at direct prices. Definitely recommend.

Fleewinter provided expert information, insider knowledge, pitched perfectly for our needs at direct prices. Definitely recommend.

Vietnam Culture & Coast: 2 Weeks by BG, 4 Jan 2016
Holiday Rating:

Fantastic!

Two weeks in Vietnam and Cambodia visiting Hanoi, Phu Quoc, Mekong Delta, Ho Chi Min City and Seim Reap. Very busy, active and interesting!

Two weeks in Vietnam and Cambodia visiting Hanoi, Phu Quoc, Mekong Delta, Ho Chi Min City and Seim Reap. Very busy, active and interesting!

Rating for tour operator:

Fleewinter were excellent. They offer a very responsive and personalised service with very careful attention to detail. Two of my children suffer from nut allergies and they were very helpful in managing this with all the hotels, etc. They planned a very interesting itinerary with excellent guides and some fun activities such as cycling around the temples in Seim Reap and along the Mekong river.

Vietnam Culture & Coast: 2 Weeks by NicolaBoo, 26 Dec 2015
Holiday Rating:

Excellent

We have dealt with you booking Morocco breaks, but on this occasion I hope you'll allow me to compliment you on your colleague Delia Monk. Just a few days ago I presented her with a request starting "I hope you like a challenge?" I then went on to give her a list of desires and physical restrictions that could honestly have been used for training purposes for an M.A in Travel Agency!! I can't travel sitting up for longer than 2 hours, ...

We have dealt with you booking Morocco breaks, but on this occasion I hope you'll allow me to compliment you on your colleague Delia Monk. Just a few days ago I presented her with a request starting "I hope you like a challenge?" I then went on to give her a list of desires and physical restrictions that could honestly have been used for training purposes for an M.A in Travel Agency!! I can't travel sitting up for longer than 2 hours, have dietary requirements, can't get up until 11am and can only tolerate a certain temperature range ....... And yet I want to go EVERYWHERE and do ALL the tours suggested. A potential nightmare. Delia has swept through the administration with incredible proficiency and good humour. I have felt valued and reasonable; not the difficult set of requirements I undoubtedly am. One minute Delia was planning for a New year break which I wanted to book with little or no notice; the next it had to be three weeks before Xmas and accommodation was booking up fast. I was worried - Delia made reservations by return and I worked out that it was 11.45pm where she was (oh yes, all this completed whilst on location in Burma). Delia's service has been above and beyond the call of duty, please pass on my grateful thanks to her. Her knowledge of the area, accommodation and possible itineraries is encyclopaedic. I am a delighted customer and will be writing holiday reviews on my return. Your company has always provided excellent holidays. I have just lost my "Travel Counsellor" and in future will be exclusively booking through yourselves. If you don't go there, we're not going! THE MAIL ABOVE WAS SENT BY ME BEFORE LEAVING - A FANTASTIC SERVICE AND THE HOLIDAY LIVED UP TO EXPECTATIONS TOO. WILL BE REBOOKING NEXT YEAR WITHOUT A DOUBT!

Rating for tour operator:

Whoops, sorry I have done this in the box above (still jet lagged).

Vietnam Culture & Coast: 2 Weeks by Mrs F M 15, 14 Dec 2015
Holiday Rating:

A fantastic introduction to Vietnam

We loved the variety achievable in a relatively short space of time. Almost like 4 separate holidays in 12 days! City life in Hanoi, two nights in the spectacular scenery of Halong Bay, a couple of days in the remote countryside around Mai Chau then three days relaxing on a pristine tropical beach on the island of Phu Qhoc. A truly memorable and wonderful holiday.

We loved the variety achievable in a relatively short space of time. Almost like 4 separate holidays in 12 days! City life in Hanoi, two nights in the spectacular scenery of Halong Bay, a couple of days in the remote countryside around Mai Chau then three days relaxing on a pristine tropical beach on the island of Phu Qhoc. A truly memorable and wonderful holiday.

Rating for tour operator:

Fleewinter gave excellent advice and everything went like clockwork.

Tropical Island Romance by Jon, 9 Dec 2015
Holiday Rating:

Relaxation

.

.

Rating for tour operator:

Listened to what we wanted and offered us choices which met those needs. Prompt, supportive and had first hand recent knowledge of our holiday destination

Fleewinter responded to this review on 11 Dec 2015:

Thanks Jon for your feedback, we try very hard to listen to our customers needs and deliver on them. Our experts have first hand knowledge of all our locations at Fleewinter and we hope that shines through when talking to the Fleewinter family.

I'm pleased you had a great holiday at the tropical Palm Island Resort in the Grenadines.

Best regards

Simon
Fleewinter

Cambodia essence by Cambo traveller, 23 Nov 2015
Holiday Rating:

Simply amazing

Two weeks touring Cambodia, from Phnom Penh to Battambang, Siem Reap / Angkor Wat and then the coast and islands.

Two weeks touring Cambodia, from Phnom Penh to Battambang, Siem Reap / Angkor Wat and then the coast and islands.

Rating for tour operator:

Personal, experienced and knowledgeable, and willing to work with us to arrive at a bespoke holiday that fits the bill for us and our available time off

Cape Town & Kruger by James, 19 Nov 2015
Holiday Rating:

Wonderful trip to South Africa

Had a wonderful 2 week trip to South Africa put together by Fleewinter. Got to see Whales and penguins, took the Robben Island trip and had good food and wine. Nottens Bush camp was the icing on the cake as we got to see the big 5 and everything else up really close. Food was excellent, wine and service was also fab.

Had a wonderful 2 week trip to South Africa put together by Fleewinter. Got to see Whales and penguins, took the Robben Island trip and had good food and wine. Nottens Bush camp was the icing on the cake as we got to see the big 5 and everything else up really close. Food was excellent, wine and service was also fab.

Rating for tour operator:

Fleewinter put the tour together for us and suggested the accommodation. We are repeat travellers with them as they get it right every time.

Marrakech, Atlas and the Sahara by truffleto, 9 Nov 2015
Holiday Rating:

A wonderful trip to Morocco

We had a week as a family to Morocco. We wanted to see as much as we could of the people and countryet be able to rest too. We had a driver to take us into the Sahara who was very knowledgable and allowed us to see a lot of the countryside - mountains. We stayed in some wonderful places - riads and kasbahs. ate local food and returned feeling like we had done absolutely masses.

We had a week as a family to Morocco. We wanted to see as much as we could of the people and countryet be able to rest too. We had a driver to take us into the Sahara who was very knowledgable and allowed us to see a lot of the countryside - mountains. We stayed in some wonderful places - riads and kasbahs. ate local food and returned feeling like we had done absolutely masses.

Rating for tour operator:

She listened to our requirements carefully and gave us plenty of option prior to compiling the trip. Excellent customer service an support

Marrakech/Essaouira - Sea & Souk by Iain, 3 Nov 2015
Holiday Rating:

Morocco long weekend

Excellent

Excellent

Rating for tour operator:

Very professional