AITO: The Association of Independent Tour Operators
Fleewinter

Fleewinter Traveller Reviews

Reviews of Fleewinter

Overall Company Rating
99%
Excellent 447
Good 11
Average 1
Poor 0
Terrible 0
Reviews Submitted: 459
Reviews Accepted: 459
Reviews Rejected: 0
459 reviews
Sort by:
Highlights of Sabah by JBL, 21 Jul 2024
Holiday Rating:

Memories Forever

A wonderful adventurous holiday seeing Borneo’s wildlife, we feel very privileged indeed to have been able to experience this wonderful country, its warm people and of course wildlife at its best. A lifelong dream.

A wonderful adventurous holiday seeing Borneo’s wildlife, we feel very privileged indeed to have been able to experience this wonderful country, its warm people and of course wildlife at its best. A lifelong dream.

Rating for tour operator:

Wonderful. Very responsive and listened to what we were hoping to experience. Marbree put together our itinerary in a short timescale that fitted our purpose.

Fleewinter responded to this review on 22 Jul 2024:

It was our pleasure to help and we're so thrilled that you enjoyed Borneo as much as we do!

Fleewinter by RickC, 15 Jul 2024
Holiday Rating:

Epic Morocco and Turkey adventure 2024

I traveled with my niece in Morocco and Turkey for about 40 days this year. Morocco was a bucket list destination for me and someplace my niece had only dreamt about. We spent about 26 days in country and really covered all the main places and a lot of off the beten track destinations as well. The second part of our trip was to Turkey which i had visited 20 years previous but again my neice had never seen. Her bucket list included Capadocia ...

I traveled with my niece in Morocco and Turkey for about 40 days this year. Morocco was a bucket list destination for me and someplace my niece had only dreamt about. We spent about 26 days in country and really covered all the main places and a lot of off the beten track destinations as well. The second part of our trip was to Turkey which i had visited 20 years previous but again my neice had never seen. Her bucket list included Capadocia and what an amazing place that turned out to be. I have traveled extensively and i can say this was the best trip i have ever ben on. i was reluctant to use Fleewinter (or any other agent) because i didn't know them or have a referal, but their reviews were great and i checked them out on AITO and that gave me some comfort. Now i can say that they were AMAZING! I have two upcoming trips that i am working with them currently and can't wait to see what they come up with for me.

Rating for tour operator:

if i could i would give 10 stars!!! What an amazing group of people to work with!! I contacted several travel agents to discuss my plans for a 45 day trip to Morocco and Turkey and from my initial phone meeting with the two representatives from Fleewinter, i knew this was the company i wanted to work with. They took their time to understand not only what i wanted to see but how i like to travel, what i like and don't like, and what my experiences, good and bad, have been on previous trips. They went out of their way to curate a plan for me and my niece who was traveling with me to insure that we would be amazed from day to day. The planning and documentation was far beyond anything i have experienced in the past and the service and support from their local managers on the ground in country, local guides, greeters and drivers was well beyond my expectation. We had one small miscommunication, my fault for not reading the itinerary closely, about a day trip on a boat that i thought was a private boat but was booked as a shared experience. i reached out to my main Fleewinter contact and expressed concern and within a half hour a speed boat showed up to take us off the boat and the next we had the same boat booked for a private tour. The hotels we stayed in on this adventure were so cool and prior to contacting engaging with Fleewinter i researched accommodations on Hotels.Com and Expedia.Com. There was NOTHING available on these websites that was anything like the places that were recommended by Fleewinter for our trip. All the hotels, B&B's and Riads were nothing less than AMAZING. I don't post reviews very often, but i know how hard it is to trust a family vacation to someone you don't know and to spend a large amount of money that you have never met. To that end i hope this review helps provide some level of comfort to anyone that reads this. Fleewinter is the REAL DEAL and their service is without compare. Happy travels Rick C - USA / Travel in Morocco and Turkey May/June 2024

Fleewinter responded to this review on 16 Jul 2024:

Thank you for sharing your incredible travel experience! We're thrilled to hear about your adventures in Morocco and Turkey. It sounds like you and your niece had an unforgettable time exploring both well-known and off-the-beaten-track destinations. We're especially pleased that Fleewinter exceeded your expectations and provided an amazing experience. Your positive feedback means a lot to us, and we're excited to continue working with you on your upcoming trips. Safe travels and happy exploring!

Fleewinter responded to this review on 16 Jul 2024:

Thank you so much for the incredible feedback and the trust you put in us!We appreciate you taking the time to share your experience, especially since you don't often post reviews. Your insights will undoubtedly help others feel more comfortable trusting us with their travel plans. We're honoured to have been part of your journey through Morocco and Turkey, and we look forward to planning more unforgettable trips for you in the future.

Fleewinter by Mr A S 24, 6 Jul 2024
Holiday Rating:

Holiday in Paradise

Madeira is an exceptional place to visit and our hotel Quinta Da Casa Blanca is a hidden gem. Start to finish we enjoyed every minute of our time and will definitely be going back again.

Madeira is an exceptional place to visit and our hotel Quinta Da Casa Blanca is a hidden gem. Start to finish we enjoyed every minute of our time and will definitely be going back again.

Rating for tour operator:

Fleewinter were fantastic from the very first conversation and provided us with some excellent options. Great communication throughout and a truly high quality experience.

Fleewinter by Rodalfa , 5 Jul 2024
Holiday Rating:

Wonderful

Beautiful romantic boutique hotel in stunning position. Staff,food and accommodation first class . Stayed in the Fatima suite of the Kasbah D'Eau, Sidi Kaouki, Morocco.

Beautiful romantic boutique hotel in stunning position. Staff,food and accommodation first class . Stayed in the Fatima suite of the Kasbah D'Eau, Sidi Kaouki, Morocco.

Rating for tour operator:

Excellent experience, full of knowledge and experience required to tailor make your holiday perfect. (FLEEWINTER).

Fleewinter responded to this review on 05 Jul 2024:

Thank you so much for your trust in our recommendation

Fleewinter responded to this review on 05 Jul 2024:

We try our best to always be on track. We hope to organise many more trips for you

Fleewinter by Bill, Oxon, 2 Jul 2024
Holiday Rating:

Relaxing break in beautiful surroundings at Kasbah d'Eau

We were looking for a 5-day break in the sun, somewhere to relax and re-charge: Fleewinter had emailed us with an offer to stay at Kasbah d'Eau - a boutique hotel on the beach at Sidi Kaiouki (10 miles just outside Essaouira). We stayed in a spacious suite at the newly built hotel, with amazing mountain and beach views. We could swim in the infinity pool, or take a short walk across the road to the beach for a swim in the sea. There is plenty ...

We were looking for a 5-day break in the sun, somewhere to relax and re-charge: Fleewinter had emailed us with an offer to stay at Kasbah d'Eau - a boutique hotel on the beach at Sidi Kaiouki (10 miles just outside Essaouira). We stayed in a spacious suite at the newly built hotel, with amazing mountain and beach views. We could swim in the infinity pool, or take a short walk across the road to the beach for a swim in the sea. There is plenty to do there, from wind- and kite-surfing, horse riding, quad biking, camel riding, or just peaceful walks along the amazing long sandy beach. It's a very safe and relaxing environment no matter what you choose to do during your stay there. Sidi Kaouki has a number of hotel restaurants serving delicious fresh dishes and there beachside cafes for light lunches and refreshments, so a perfect location while relaxing during the day. Essaouira also has wonderful restaurants and is only a short taxi ride away. We ate at Caravan Cafe and Cosmo - great cuisine not to be missed! We flew BA from Gatwick into Marrakech and arranged a private transfer to the hotel via Fleewinter, as well as a return transfer back to the airport at the end of the stay. Our whole trip was very relaxed - and the weather, climate, local people (and Fleewinter) all combined to make the perfect chill-out break for us both.

Rating for tour operator:

This is the fourth time that we have travelled to Morocco with Fleewinter (we 'discovered' them in 2015) and their staff and consultants provide a first-class end-to-end service which we feel is always value for money. In 2022 we travelled with them for a month-long trip to Costa Rica and they have arranged a far eastern experience for November this year to take us on a 26-day trip to Vietnam. I can't thank them enough for the efficient and professional way that they have managed our holiday arrangements and we are always more that happy to refer them to work colleagues and close friends.

Fleewinter responded to this review on 02 Jul 2024:

Thank you so much for your wonderful review! We’re delighted to hear that you had such a relaxing and enjoyable stay at Kasbah d'Eau in Sidi Kaouki. It’s great to know that you appreciated the stunning views, the variety of activities, and the local dining options. We're also pleased that the transfers and overall organisation met your expectations. We look forward to welcoming you on another perfect chill-out break with Fleewinter in the future!

Fleewinter responded to this review on 02 Jul 2024:

Thank you for your continued trust and loyalty! We're thrilled to hear that you have had such positive experiences with Fleewinter since discovering us in 2015. It’s wonderful to know that you found our services first-class and valuable across various destinations, including your month-long trip to Costa Rica and your upcoming adventure in Vietnam. Your kind words and referrals mean a lot to us, and we look forward to planning many more memorable journeys for you in the future.

Fleewinter by Darkwaters, 30 Jun 2024
Holiday Rating:

Fabulous Croatia

A tour encompassing the the best of Croatia's towns and islands, sampling first class food and wine with a little time out in special tranquil places to recharge the batteries during a 15 day trip

A tour encompassing the the best of Croatia's towns and islands, sampling first class food and wine with a little time out in special tranquil places to recharge the batteries during a 15 day trip

Rating for tour operator:

A highly personal tailored service at the planning stage and great support during the trip which proceeded flawlessly. It was like having you own virtual personal butler taking care of things each day and staying in touch throughout. She was terrific from first contact right through to return home.

Fleewinter responded to this review on 30 Jun 2024:

Thank you for your kind words Douglas. I’m so happy you had a fabulous time. It has been a delight to organise for you.

Warmest wishes,

Ash O’Neill
Croatia Destination Manager

Fleewinter by Katy12, 13 Jun 2024
Holiday Rating:

our holiday fully met our expectations

Fleewinter provided us with a tailor made itinerary and kept us well informed about arrangements and timings.

Fleewinter provided us with a tailor made itinerary and kept us well informed about arrangements and timings.

Rating for tour operator:

Our previous experience with Fleewintwer gave us the confidence to book again with them this year. The representative we dealt with was knowledgeable about the resort and hotel

Fleewinter responded to this review on 15 Jul 2024:

Thank you for travelling with us - a delight to work with you again!

Fleewinter by Sarah C , 4 Jun 2024
Holiday Rating:

Perfectly beautiful

Went to the Maldives for some R n R and it was stunning . Flee Winter always organise a brilliant holiday!

Went to the Maldives for some R n R and it was stunning . Flee Winter always organise a brilliant holiday!

Rating for tour operator:

Fleewinter are always there to help with any queries. Their accommodation choices are always brilliant and the transfers slick. We always relax!

Fleewinter responded to this review on 04 Jun 2024:

Thank you for returning to Fleewinter for your family holiday! Always a pleasure to work with you
x

Fleewinter responded to this review on 04 Jun 2024:

I will pass this on to the local team, they take as much pride in their work as we do! Thank you X

Highlights of Sabah by Laslea, 28 May 2024
Holiday Rating:

Beyond our wildest expectations !

Family holiday to Borneo - fabulous jungle lodges, river cruises, tours & hikes to see a phenomenal about of wildlife, including the big 5 within the first 2 days, escorted by wonderful guides & ending in the Gaya Resort where we chilled, Kayaked & went diving.

Family holiday to Borneo - fabulous jungle lodges, river cruises, tours & hikes to see a phenomenal about of wildlife, including the big 5 within the first 2 days, escorted by wonderful guides & ending in the Gaya Resort where we chilled, Kayaked & went diving.

Rating for tour operator:

We booked through Fleewinter - Marbree was our advisor/ agent - she was very knowledgeable, patient - able to give sound advice & suggestions. She put together a fantastic holiday with great attention to detail.

Fleewinter responded to this review on 29 May 2024:

Thank you so much for travelling with us, it was a delight to help you experience the magic of Borneo!

Fleewinter by Lynn, 25 May 2024
Holiday Rating:

Argentine Adventure

A wonderful 'taste' of Argentine to temp us for return visits.

A wonderful 'taste' of Argentine to temp us for return visits.

Rating for tour operator:

Val went above and beyond with our requests and even assisting in the Brazil visa via phone calls.

Fleewinter responded to this review on 28 May 2024:

Thank you Lynn, it is great to hear you loved Argentina and may be going back in the future. There is still lots more to explore and it would be wonderful to be given the chance to organise your trip again.

Fleewinter responded to this review on 28 May 2024:

I really appreciate your positive comments Lynn, it was my real pleasure to help out and I hope I can again in the future.