AITO: The Association of Independent Tour Operators
Africa Collection

Africa Collection Traveller Reviews

Reviews of Africa Collection

Overall Company Rating
99%
Excellent 28
Good 2
Average 0
Poor 0
Terrible 0
Reviews Submitted: 30
Reviews Accepted: 30
Reviews Rejected: 0
30 reviews
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Africa Collection by Lucky Safari, 9 Feb 2019
Holiday Rating:

South African Adventure

Just splendid from beginning to end. Great advice on booking from Africa Collection team, nothing was too much trouble. Then the holiday was just brilliant - it all fitted together seamlessly and we had the best accomodation, best safari and wonderful memories

Just splendid from beginning to end. Great advice on booking from Africa Collection team, nothing was too much trouble. Then the holiday was just brilliant - it all fitted together seamlessly and we had the best accomodation, best safari and wonderful memories

Rating for tour operator:

Highly professional, knowledgeable and prompt in all responses. Excellent throughout.

Africa Collection responded to this review on 11 Feb 2019:

Many thanks for your feedback and kind words. We always like to hear about people creating memories in Africa, and we look forward to assisting you on your next visit to Africa and/or the Indian Ocean.

Africa Collection by Mac, 25 Oct 2018
Holiday Rating:

First Class

A fabulous holiday. 6 nights in The Twelve Apostles, Camps Bay, Cape Town which we would highly recommend. Wonderful setting, great staff and top class food. 3 nights at Pumba Game Reserve - extremely enjoyable and again first class staff and excellent food. Not as many animals as a safari but that is to be expected - rhinos were the highlight. One night in Jo'burg then 3 nights at Islands of Siankaba - again could not be bettered though ...

A fabulous holiday. 6 nights in The Twelve Apostles, Camps Bay, Cape Town which we would highly recommend. Wonderful setting, great staff and top class food. 3 nights at Pumba Game Reserve - extremely enjoyable and again first class staff and excellent food. Not as many animals as a safari but that is to be expected - rhinos were the highlight. One night in Jo'burg then 3 nights at Islands of Siankaba - again could not be bettered though a bit isolated

Rating for tour operator:

African Collection. All we can say is that everything worked like clockwork and pre holiday info could not have been bettered

Africa Collection responded to this review on 26 Oct 2018:

Thank you for your valuable feedback, and of course we are delighted that you had such a great holiday. We look forward to helping you with your next visit to Africa and/or the Indian Ocean.

Cape Town, Garden Route & Safari by The Travelling Wilsons, 19 Oct 2018
Holiday Rating:

Far better than expected

Hotels and B&Bs from Cape Town across the ‘Garden Route’ culminating in a private safari

Hotels and B&Bs from Cape Town across the ‘Garden Route’ culminating in a private safari

Rating for tour operator:

Dealt with the super patient Katie Horton at Africa Collection

Africa Collection responded to this review on 19 Oct 2018:

Many thanks for your feedback & kind words, we are delighted that you enjoyed your holiday in South Africa, and we look forward to showing you more!

Africa Collection by LisaP, 27 Aug 2018
Holiday Rating:

Holiday of a Lifetime!

We travelled as a family of 5 (with children aged 16, 14 and 12) to explore Cape Town and the area for 4 days then on to an unforgettable safari experience in the Madikwe Reserve. We didn't want to leave but headed off to Mauritius to the amazing Trou aux Biches to unwind and reflect on our adventures. Quite simply it was the holiday of a lifetime for us all.

We travelled as a family of 5 (with children aged 16, 14 and 12) to explore Cape Town and the area for 4 days then on to an unforgettable safari experience in the Madikwe Reserve. We didn't want to leave but headed off to Mauritius to the amazing Trou aux Biches to unwind and reflect on our adventures. Quite simply it was the holiday of a lifetime for us all.

Rating for tour operator:

Africa Collection worked to tailor a package to our needs and budget with patience and professionalism. The whole holiday was seamless and we would highly recommend the company.

Africa Collection responded to this review on 28 Aug 2018:

Many thanks for your kind words, and we are delighted to hear you enjoyed your holiday to South Africa & Mauritius. We look forward to assisting you to your next visit to this special region. All the best, from all at Africa Collection.

Africa Collection by Ediss Family, 17 Aug 2018
Holiday Rating:

Victoria Falls, Cape Town and Gondwana Safari

This was a trip of a life time for our family (kids aged 11 and 14) and it surpassed all expectations. The logistics were all perfectly planned and all the transfers and connections went really well. The scenery and animal encounters were amazing. We would love to return to both Zimbabwe and South Africa if we get a chance again in the future.

This was a trip of a life time for our family (kids aged 11 and 14) and it surpassed all expectations. The logistics were all perfectly planned and all the transfers and connections went really well. The scenery and animal encounters were amazing. We would love to return to both Zimbabwe and South Africa if we get a chance again in the future.

Rating for tour operator:

The chosen accommodation was 5 star standard and in fantastic locations. Perfect for a very special family holiday.

Africa Collection responded to this review on 28 Aug 2018:

Thanks again for your feedback, a family holiday to these areas is very special, and we look forward to assisting you with your next visit to the region.

Cape Town, Garden Route & Safari by NeilA, 13 Aug 2018
Holiday Rating:

South Africa/Mauritius

we travelled from Cape Town, through the Garden Route (stopping off at Hermanus, Outsdroon and Plettenbug Bay), to Pumba Game Reserve, then to Mauritius! Superb accommodation, excellent routes and a holiday of a lifetime.

we travelled from Cape Town, through the Garden Route (stopping off at Hermanus, Outsdroon and Plettenbug Bay), to Pumba Game Reserve, then to Mauritius! Superb accommodation, excellent routes and a holiday of a lifetime.

Rating for tour operator:

Very good.

Africa Collection responded to this review on 13 Aug 2018:

We are delighted to hear that you enjoyed your holiday, and we look forward to being of assistance in the future.

Africa Collection responded to this review on 13 Aug 2018:

And many thanks for your positive feedback.

Cape Town, Garden Route & Safari by Jadey90, 4 Apr 2018
Holiday Rating:

South Africa Honeymoon

We had a fantastic time on our honeymoon in South Africa. From contacting Africa Collection initially they managed to put together a holiday within our budget that met our requirements. Everywhere we stayed whilst in South Africa was above and beyond our expectations and you could see where they were chosen by Chris. The safari reserve was out of this world. Thank you so much. We want to return to Africa in the future and would definitely use ...

We had a fantastic time on our honeymoon in South Africa. From contacting Africa Collection initially they managed to put together a holiday within our budget that met our requirements. Everywhere we stayed whilst in South Africa was above and beyond our expectations and you could see where they were chosen by Chris. The safari reserve was out of this world. Thank you so much. We want to return to Africa in the future and would definitely use Africa Collection again to assist with this.

Rating for tour operator:

Quick responses and easy to contact. Great accommodation choices. It was apparent from the accommodation that the tour opperater knew the country well

Africa Collection responded to this review on 04 Apr 2018:

Many thanks for your lovely feedback Jade and delighted to hear you had a good honeymoon.
We look forward to welcoming you back to Africa at some point in the near future. Best wishes
Chris Fortescue

Africa Collection by Ginger, 10 Mar 2017
Holiday Rating:

Fabulous

Everything was organised so well and the selection of accomodation was excellent.

Everything was organised so well and the selection of accomodation was excellent.

Rating for tour operator:

Shelley was so patient and helpful in the early days of organising our tour and nothing was too much trouble. The standard of accommodation was very good and we would rate them as follows; Best Guest House/Hotel - Leeu House at Franschhoek. Close Second - Blackheath Lodge Cape Town. Third place - Bridgewater Manor Knysna In last place - Oue Werf at Oudtshoorn. No provision for gluten free diet but we managed.

Africa Collection responded to this review on 10 Mar 2017:

Thanks for your feedback, which we value, and so pleased to hear you had such a good holiday.

Africa Collection by Matthews, 4 Jan 2017
Holiday Rating:

South Africa Honeymoon

The winneries, to the ceanic coast and drives, and the friendly and helpful locals at every turn. Fine dining, to shark diving, diamonds to safari...SA really does have it all. A holiday and destaination well worth a visit.

The winneries, to the ceanic coast and drives, and the friendly and helpful locals at every turn. Fine dining, to shark diving, diamonds to safari...SA really does have it all. A holiday and destaination well worth a visit.

Rating for tour operator:

Travellers World as usual put together a fantastic holiday, great accommodation, well spaced out and highly recommended.

Africa Collection responded to this review on 01 Mar 2017:

So pleased to hear you enjoyed South Africa, and we look forward to helping you again when planning your next trip to Africa, via your agent of course.

Africa Collection responded to this review on 01 Mar 2017:

Travellers World are an excellent travel agent partner of ours.

Africa Collection by JC , 3 Nov 2015
Holiday Rating:

Memorable holiday for all the right reasons

We had a brilliant holiday lasting three weeks which included a variety of memorable sites and activities, such as Table Mountain, District Six Museum, whale watching, hiking in Storm's River Mouth, and seeing lions and elephants on safari and much, much more. All of our accommodation was welcoming and comfortable and well-located and all the food was magnificent. Definitely a memorable holiday for all the right reasons! I would absolutely recommend ...

We had a brilliant holiday lasting three weeks which included a variety of memorable sites and activities, such as Table Mountain, District Six Museum, whale watching, hiking in Storm's River Mouth, and seeing lions and elephants on safari and much, much more. All of our accommodation was welcoming and comfortable and well-located and all the food was magnificent. Definitely a memorable holiday for all the right reasons! I would absolutely recommend it to anyone thinking about going.

Rating for tour operator:

Africa Collection did an excellent job in matching our requirements and advising us on our itinerary, and they were prompt at responding to our queries. And, they were good value for money. I would definitely use them again and recommend them to anyone else.