AITO: The Association of Independent Tour Operators
Experience Travel Group

Backroads of Laos Traveller Reviews

Reviews of Backroads of Laos

Overall Holiday Rating
100%
Excellent 3
Good 0
Average 0
Poor 0
Terrible 0
Reviews Submitted: 3
Reviews Accepted: 3
Reviews Rejected: 0
3 reviews
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Backroads of Laos by Sallybikram, 12 Jan 2020
Holiday Rating:

A truly memorable holiday

Spent a few days in Northern Thailand and then travelled into Laos via the Mekong River with 3 days of river cruises. Spent memorable times in Luang Prabang, Plain of Jars, Vientiane ,4.000 islands and Champasak. Learnt so much about the history of Laos and local customs. A truly awesome holiday in a country which is not fully on the tourist trail.

Spent a few days in Northern Thailand and then travelled into Laos via the Mekong River with 3 days of river cruises. Spent memorable times in Luang Prabang, Plain of Jars, Vientiane ,4.000 islands and Champasak. Learnt so much about the history of Laos and local customs. A truly awesome holiday in a country which is not fully on the tourist trail.

Rating for tour operator:

Experience Travel Group specialise in SE Asia .They provide an expert and personal service

Experience Travel Group responded to this review on 13 Jan 2020:

Dear Margaret,

Thank you so much for taking the time to post this review. We're delighted you had such a wonderful holiday. Laos is so often over-looked - which I guess is one of the things that makes it so great to visit!

VEry much hope to be able ot help you again in the future and thank you once again for choosing ETG.

Best,

Sam
Co-founder & MD

Backroads of Laos by pandy, 15 Dec 2019
Holiday Rating:

Wonderful Laos

14 day holiday staying at Luang Prabang, Champasak and Vientiane using local guides/transport organised by our tour operator. We were able to meet locals and visit some places a little off the main tourist areas as well as some days to ourselves - accommodation, food and above all the people were wonderful.

14 day holiday staying at Luang Prabang, Champasak and Vientiane using local guides/transport organised by our tour operator. We were able to meet locals and visit some places a little off the main tourist areas as well as some days to ourselves - accommodation, food and above all the people were wonderful.

Rating for tour operator:

Experience Travel Group - this was the 3rd time we have used them and their friendly service, knowledge and expertise is invaluable.

Experience Travel Group responded to this review on 16 Dec 2019:

Dear Paul,

So pleased to hear. We are so pleased that you have trusted us with your travel plans for 3 times now and even more pleased that you loved Laos - we are so keen to get more of our clients to visit.

Thank you for taking the time to post this review and have a very happy Christmas!

Best,

Sam
Co-founder & MD - Experience Travel Group

Backroads of Laos by The Refs, 7 Feb 2016
Holiday Rating:

Fantastic customer service led to a memorable holiday in Laos.

We booked our second holiday with Experience Travel Group, this time to Laos. The attention to detail pre travel was impressive, and even during the holiday, our agent always had our best interests at heart and genuinely cared that it was a holiday to remember. Any minor issues that we faced eg change in flight schedules were met head on and dealt with in a very positive manner. I had complete trust in this company to deliver a fantastic holiday ...

We booked our second holiday with Experience Travel Group, this time to Laos. The attention to detail pre travel was impressive, and even during the holiday, our agent always had our best interests at heart and genuinely cared that it was a holiday to remember. Any minor issues that we faced eg change in flight schedules were met head on and dealt with in a very positive manner. I had complete trust in this company to deliver a fantastic holiday and they did not disappoint. Their customer service is an example to all.

Rating for tour operator:

David Gookey has become a friend. He has at all times communicated changes and sought to ensure we had a brilliant holiday

Experience Travel Group responded to this review on 08 Feb 2016:

Dear David,

That's really lovely to hear - I'll make sure that David sees this. Thank you coming back to us and thank you for posting this review.

All the best,

Sam Clark