AITO: The Association of Independent Tour Operators
ACE Cultural Tours

ACE Cultural Tours Traveller Reviews

Reviews of ACE Cultural Tours

Overall Company Rating
97%
Excellent 12
Good 2
Average 0
Poor 0
Terrible 0
Reviews Submitted: 14
Reviews Accepted: 14
Reviews Rejected: 0
14 reviews
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Art on the Côte d'Azur by ArtfiendLiz, 23 Sep 2017
Holiday Rating:

Wonderful Week of Art on the Cote d'Azur

This was my first experience of travelling on an ACE tour and I intend to use the company again. The tour guide, Suzanne Fagence Cooper was excellent, presenting detailed, informative introductory lectures and leading us into the rich and varied world of the artists attracted by this region. We were also most fortunate in having Geoffrey Pharoah as out tour manager. He was charming, quietly efficient, brilliant at problem-solving and attended ...

This was my first experience of travelling on an ACE tour and I intend to use the company again. The tour guide, Suzanne Fagence Cooper was excellent, presenting detailed, informative introductory lectures and leading us into the rich and varied world of the artists attracted by this region. We were also most fortunate in having Geoffrey Pharoah as out tour manager. He was charming, quietly efficient, brilliant at problem-solving and attended to all our needs. The hotel, the Grimaldi, was well positioned in Nice and run by a very helpful and friendly family. In addition, transport by coach was very good, the drivers managing to set us down near to all the museums and places of interest, which was no mean feat. I am delighted with the tour and will savour many happy memories of this brilliantly planned, full week. Thank you, Liz Steadman.

Rating for tour operator:

As above

ACE Cultural Tours responded to this review on 23 Oct 2017:

Thank you for taking the time to comment on your recent tour with us. We are delighted that you had such an enjoyable experience and look forward to welcoming you on another departure in the very near future.

Best wishes.

ACE Cultural Tours

ACE Cultural Tours by Gillian, 7 Apr 2017
Holiday Rating:

A very enjoyable and informative tour.

I went on the tour "Churches of Norfolk: An Appointment with Angels. An excellent Tour Director, Imogen Corrigan, very knowledgeable and informative, with little snippets of entertainment dropped in. We visited 12 churches in total over tree days, some quite far flung from Norwich, where we were based, but never felt rushed. Our Tour Manager, Alison Marshall, was extremely helpful and supportive, and the coach driver very calm and safe.

I went on the tour "Churches of Norfolk: An Appointment with Angels. An excellent Tour Director, Imogen Corrigan, very knowledgeable and informative, with little snippets of entertainment dropped in. We visited 12 churches in total over tree days, some quite far flung from Norwich, where we were based, but never felt rushed. Our Tour Manager, Alison Marshall, was extremely helpful and supportive, and the coach driver very calm and safe.

Rating for tour operator:

ACE is wholly owned by charitable organization the ACE Foundation (the Association for Cultural Exchange) an educational trust founded in 1958. Any surpluses from the tours are used to support the work of the parent charity, which funds educational projects in the UK and worldwide.

ACE Cultural Tours by Ray, 29 Dec 2016
Holiday Rating:

Visiting all the main visitor sites in Athens plus several archaeological sites in the area, including Eleusis, Marathon and Sounion. All extremely interesting and the tour was led by two extremely knowledgable archaeologists.

Visiting all the main visitor sites in Athens plus several archaeological sites in the area, including Eleusis, Marathon and Sounion. All extremely interesting and the tour was led by two extremely knowledgable archaeologists.

Rating for tour operator:

Very efficient.

ACE Cultural Tours by FOGMA member, 12 Jun 2016
Holiday Rating:

Entertaining

A very well planned and balanced programme of events.

A very well planned and balanced programme of events.

Rating for tour operator:

Good communication and excellent information provided prior to trip. Understand Tour Director responsible for planning daily trips and these were excellent. However, some things that I generally take for granted on such trips i.e. porterage and coach facilities either were not good or not available. Lugging luggage uphill to hotel not a great start! Although we had an excellent coach driver and his knowledge of locality superb it was not matched by the coach provided which was old (like the majority of passengers) and had very poor facilities. The hotel was in a beautiful location and provided excellent meals but had no lift. No indication of this given prior to trip.

ACE Cultural Tours responded to this review on 27 Jun 2016:

Thank you for your response. We are delighted that overall you appear to have enjoyed the tour. However we are very sorry that you felt that there were some shortcomings. Unfortunately the hotel does not have a lift and much to their disappointment have been refused permission to install one as they are a Grade 2 listed building. They do however have a number of ground floor rooms (3 in the old building and 8 in the new separate annexe) specifically available to those who feel uncomfortable using stairs. They also offer porterage service and I am sorry if this wasn't explained at the time of your visit. We weren't aware beforehand of the quality of the coach, and unfortunately were not made aware during the tour otherwise we would have addressed the problem at the time, and rest assured we will not be using this vehicle again. Although coach access to the hotel entrance is possible (as many sporting teams arrive in this manner), the coach driver may not have felt confident reversing up the drive and I am very sorry that you were inconvenienced in this way. Please accept our sincere apologies.
We hope that the poor quality of coach will not deter you from joining one of our future tours.
Michaela Rowland-Hall, ACE Cultural Tours

ACE Cultural Tours by annie, 27 May 2016
Holiday Rating:

A great journey around Ancient Sicily

An accompanied tour round some of the key sites of ancient Sicily- Greek Temples, Roman sites, Norman churches etc. Based in three places- Palermo, Agrigento, Siracusa- in great hotels, centrally situated. Accompanied by excellent 'expert' and an amazing tour manager and driven around by great local driver. Meals in local restaurants chosen for the quality of their food as well as their ambiance as well as the hotels, and opportunities to find ...

An accompanied tour round some of the key sites of ancient Sicily- Greek Temples, Roman sites, Norman churches etc. Based in three places- Palermo, Agrigento, Siracusa- in great hotels, centrally situated. Accompanied by excellent 'expert' and an amazing tour manager and driven around by great local driver. Meals in local restaurants chosen for the quality of their food as well as their ambiance as well as the hotels, and opportunities to find one's own places to eat.

Rating for tour operator:

This was not our first tour with ACE Cultural Tours. We chose this holiday because we love Sicily and were happy to return under the guidance of a team who know the place well and have done their homework thoroughly. A big plus for us was the 'expert' whom we had met on a previous ACE tour of Algeria. We knew we were going to see good places and gain an understanding of their significance. ACE cannot be faulted for their pre-holiday information, tour managers and thoughtful itineraries.

ACE Cultural Tours responded to this review on 27 Jun 2016:

Dear Dr Elizabeth Woollett,
Thank you for taking the time to leave your feedback on our AITO page. We are very happy that you enjoyed your tour of Sicily with ACE. We take great pride in making sure every element of each tour is thoroughly researched and we endeavour to always improve our itineraries. We look forward to welcoming you you on another departure soon.
The ACE Cultural Tours team.

ACE Cultural Tours responded to this review on 27 Jun 2016:

Dear Dr Elizabeth Woollett,
Thank you for taking the time to leave your feedback on our AITO page. We are very happy that you enjoyed your tour of Sicily with ACE. We take great pride in making sure every element of each tour is thoroughly researched and we endeavour to always improve our itineraries. We look forward to welcoming you you on another departure soon.
The ACE Cultural Tours team.

ACE Cultural Tours by Petromaniac, 13 Nov 2015
Holiday Rating:

Inspiring and fascinating cultural tour

An intensive and well-managed introduction to Chinese historic gardens,landscapes, painting, calligraphy, philosophy and poetry and their interaction. We also gained lots of insight into recent history from excellent guides.

An intensive and well-managed introduction to Chinese historic gardens,landscapes, painting, calligraphy, philosophy and poetry and their interaction. We also gained lots of insight into recent history from excellent guides.

Rating for tour operator:

Well organised centrally and an excellent tour director with local contacts and good knowledge of her subject. Her insights provided additional stimulation. Very good choice of hotels and restaurants.

ACE Cultural Tours by Vi, 24 Sep 2015
Holiday Rating:

Bilbao and Barcelona visiting art and architecture

A very well planned,exelllently escorted experience. Good appropriately chosen Hotels in both centres. The Tour Director was very well qualified and very good at answering questions and expanding our interests. The Tour Manager Spanish by birth, was a very good guide, translater and helpmate to all of us. I really feel I could not have chosen a better tour - as well as the informative content I enjoyed the company, the food and ...

A very well planned,exelllently escorted experience. Good appropriately chosen Hotels in both centres. The Tour Director was very well qualified and very good at answering questions and expanding our interests. The Tour Manager Spanish by birth, was a very good guide, translater and helpmate to all of us. I really feel I could not have chosen a better tour - as well as the informative content I enjoyed the company, the food and especially being taken to local restaurants each evening.

Rating for tour operator:

Ace Cultural tours based at Stapleford Granary, Bury Road, Stapleford, Cambridge, CB22 5BP.

ACE Cultural Tours by Cub, 21 Jul 2015
Holiday Rating:

A pleasant trip to Gurney country

The holiday led us to an improved appreciation of the part played by the Gloucestershire countryside in the poetry and music of Ivor Gurney. I have told my friends that that we walked through the landscape that Gurney and the other Dymock poets enjoyed, and poems were read out at appropriate places by our leader, Kate Kennedy, who clearly knows her stuff about both the poetry and the music.

The holiday led us to an improved appreciation of the part played by the Gloucestershire countryside in the poetry and music of Ivor Gurney. I have told my friends that that we walked through the landscape that Gurney and the other Dymock poets enjoyed, and poems were read out at appropriate places by our leader, Kate Kennedy, who clearly knows her stuff about both the poetry and the music.

Rating for tour operator:

This was my first trip with Ace Cultural Tours, and I found the two leaders efficient and pleasant. I may well go on another Ace tour.

ACE Cultural Tours by JG, 20 Jun 2015
Holiday Rating:

Eastern Macedonia and Thrace

Tour to part of Greece less frequented by tourists, with stunning landscape and islands, wonderful museums at ancient sites, picturesque towns and villages, excellent hotels and food, and careful attention from tour leader and guide.

Tour to part of Greece less frequented by tourists, with stunning landscape and islands, wonderful museums at ancient sites, picturesque towns and villages, excellent hotels and food, and careful attention from tour leader and guide.

Rating for tour operator:

Efficient and friendly administration before and during holiday makes for a relaxing and trouble-free experience.

ACE Cultural Tours by JG, 28 Apr 2015
Holiday Rating:

Algeria: Rome meets the Sahara

Algeria is a fascinating country to visit. ACE Cultural Tours took us to all the major Roman sites, as well as other highlights. We were well looked after and had an interesting and enjoyable experience.

Algeria is a fascinating country to visit. ACE Cultural Tours took us to all the major Roman sites, as well as other highlights. We were well looked after and had an interesting and enjoyable experience.

Rating for tour operator:

Friendly, helpful and well-informed. They really looked after us.