AITO: The Association of Independent Tour Operators
Experience Travel Group

Thailand Family Experience Traveller Reviews

Reviews of Thailand Family Experience

Overall Holiday Rating
100%
Excellent 5
Good 0
Average 0
Poor 0
Terrible 0
Reviews Submitted: 5
Reviews Accepted: 5
Reviews Rejected: 0
5 reviews
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Thailand Family Experience by Kate O, 16 May 2023
Holiday Rating:

Incredible holiday we'll treasure forever

Our 2 week trip to Thailand was long awaited as was cancelled due to Covid and then despite best efforts from Holly (our amazing agent) we just weren't able to make the itinerary work until the country had fully reopened. It was so worth the wait. We had 4 locations which was perfect. We particularly loved Bangkok and Chiang Mai where we had Experience Travel Guides - they really made the trip as we were able to get the very most out of both ...

Our 2 week trip to Thailand was long awaited as was cancelled due to Covid and then despite best efforts from Holly (our amazing agent) we just weren't able to make the itinerary work until the country had fully reopened. It was so worth the wait. We had 4 locations which was perfect. We particularly loved Bangkok and Chiang Mai where we had Experience Travel Guides - they really made the trip as we were able to get the very most out of both cities in a way we never would have done if we'd had to research it and plan it all ourselves, plus that would have been exhausting! We learnt so much about the country and its culture from the guides - they are so much more than you would expect. Highly recommend the transport tour in Bangkok. The island/relaxing part of the trip was also lovely.

Rating for tour operator:

I feel Experience Travel really work with integrity. From having a 'tipping policy' to ensuring their guides are looked after in times of epidemics or country unrest. Holly - our agent - really went the extra mile in making sure this trip was right for me and my family - she listened and treated us as individuals which is not that common an experience from a travel company! The guides they work with seem very happy in their jobs and really add to the amazing experience. I've used Experience Travel twice now and both times they have been outstanding. I feel nothing is too much trouble and I also feel if I needed them mid trip, they would be there for me and my family. This has not been the experience with other tour operators.

Experience Travel Group responded to this review on 16 May 2023:

Hi Kate

I am so pleased we could finally get you and your family out to Thailand - especially after Covid stopped us the first time..! Delighted it was all worth the wait and that your local guides showed you the very best of their fabulous country.

Hoping we can help you with another lovely family holiday again in the future.

All the best
Holly

Thailand Family Experience by Mandy, 19 Apr 2023
Holiday Rating:

Unspoilt Thailand.

4 nights in Bangkok in the luxurious Mandarin Oriental Hotel. 2 nights living in the jungle treking and spending a wonderful day at Kho Sok Lake 8 nights on Koh Yao Noi - a small, undeveloped beautiful island where you can explore riding motorbikes safely along quiet roads - reminiscent of Samui and Phuket back in the early 1990s.

4 nights in Bangkok in the luxurious Mandarin Oriental Hotel. 2 nights living in the jungle treking and spending a wonderful day at Kho Sok Lake 8 nights on Koh Yao Noi - a small, undeveloped beautiful island where you can explore riding motorbikes safely along quiet roads - reminiscent of Samui and Phuket back in the early 1990s.

Rating for tour operator:

Excellent service. The staff we spoke to were knowledgable, very patient and incredibly flexible, listening to what we wanted and delivering accordingly. We had an amazing time consequentially.

Experience Travel Group responded to this review on 20 Apr 2023:

Hi Amanda

Thank you for your feedback, I am so pleased that you had such a good holiday. As it was the place I started my honeymoon, Koyao Island Resort will always have a special place in my heart, while it is great to hear the jungle adventure went well.

I will look forward to planning your next adventure.

Best wishes

Nick & Team ETG

Thailand Family Experience by E.E.D., 16 Nov 2022
Holiday Rating:

Unforgettable unique trip of a lifetime

There really is not a bad word to say about this trip. Every detail had been considered in the planning prior, right through to the very last minute of our time in Thailand. Our hopes and dreams for the trip had been listened to and applied in every way. We got to see every aspect of Thailand both the well known areas but also the lesser known, off the beaten track. Not only was it the travel consultant Sara who made this trip special but the ...

There really is not a bad word to say about this trip. Every detail had been considered in the planning prior, right through to the very last minute of our time in Thailand. Our hopes and dreams for the trip had been listened to and applied in every way. We got to see every aspect of Thailand both the well known areas but also the lesser known, off the beaten track. Not only was it the travel consultant Sara who made this trip special but the in country guides whose knowledge and passion shone through continuously. Our children were engaged and immersed in the cultural experience.

Rating for tour operator:

This is the first time we have used a tour operator for such a trip. The Experience Travel Group have done such an incredible job I am not sure we could do another trip any other way with any other company. The effort taken to create the bespoke itinerary is second to none - they listen and apply all their knowledge ensuring the trip meets all your needs and more.

Experience Travel Group responded to this review on 16 Nov 2022:

Thank you Emma for your kind feedback. We're all delighted that your whole family enjoyed travelling in Thailand the ETG way!
Looking forward to your next travels with us - Nepal & Bhutan next year.
best wishes from Sara & ETG Team

Thailand Family Experience by Jules, 6 Mar 2019
Holiday Rating:

Fabulous holiday in SE Asia

We combined busy Bangkok, a visit to the River Kwai, a week on Ko Yao Noi, 2 weeks on Star Clipper exploring Thai Islands and coastal Malaysia, culminating with a few days in Singapore.

We combined busy Bangkok, a visit to the River Kwai, a week on Ko Yao Noi, 2 weeks on Star Clipper exploring Thai Islands and coastal Malaysia, culminating with a few days in Singapore.

Rating for tour operator:

They took time to find out what we wanted from our holiday and our likes and dislikes. I would rate Very Good if available.

Experience Travel Group responded to this review on 18 Mar 2019:

Hi Julia,

Thanks so much for your feedback and for chatting on the phone last week. I am so pleased you had such a good time. If we can ever help with other parts of Asia do let us know.

Becky

Thailand Family Experience by Manuela , 16 Aug 2016
Holiday Rating:

My first trip to Thailand was awesome

It was my first trip to Thailand. I went with my 3 daughters aged 23, 21 and 18. We visited Bangkok, Chiang Mai and Koh Samui. It was the experience of a lifetime!. Hotels & activites were great. We really enjoyed and are very grateful for all the friendly help and professional support given by Travel Experience

It was my first trip to Thailand. I went with my 3 daughters aged 23, 21 and 18. We visited Bangkok, Chiang Mai and Koh Samui. It was the experience of a lifetime!. Hotels & activites were great. We really enjoyed and are very grateful for all the friendly help and professional support given by Travel Experience

Rating for tour operator:

Travel Experience really understood what we were looking for. Hotels and activities were very well chosen and the local support was very professional and friendly. They were key to turn this experience into an unforgettable one

Experience Travel Group responded to this review on 17 Aug 2016:

Dear Manuela,

This is wonderful to her - thank you so much. There is so much more to Thailand than people realise so we love organising trips there.

We really appreciate you taking the time to post this review.

Kind regards,

Melissa Nicholas
Experience Director